Hall

Recensioni per Rodeway Inn

2 out of 5
Rodeway Inn
5733 Airline Drive, Metairie, LA

Recensioni

5,2
Valutazione di 10 - Eccellente. 53 su 553 recensioni" "
Valutazione di 8 - Buono. 89 su 553 recensioni" "
Valutazione di 6 - Soddisfacente. 134 su 553 recensioni" "
Valutazione di 4 - Scarso. 127 su 553 recensioni" "
Valutazione di 2 - Terribile. 150 su 553 recensioni" "

5,8/10

Pulizia

6,0/10

Personale e servizio

5,0/10

Servizi

4,8/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Jennifer

Mi è piaciuto: Personale e servizio
Soggiorno di 4 notti ad aprile 2024

8/10 Buono

otoniel

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
La propiedad luce descuidada, escombros y cosas tiradas
Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Wendy

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a marzo 2024

4/10 Scarso

Procter

Non mi è piaciuto: Personale e servizio e servizi
Disappointing and offensive. The woman at check-in could not have been more pleasant. From there, it was downhill except for the housekeepers' keeping me supplied with clean towels each day during my four-night stay. The phone was dead. There were no hangers. I went back to check-in and was assured that a repairman and housekeeper would soon come by. The handyman appeared promptly. In a half-hour, a new phone had been installed. He assured me housekeeping would be right up with hangers. Another half-hour went by. I phoned the desk. Someone different answered and said, "This is an INN, not a HOTEL. You want hangers? Go buy yourself some at a dollar-store." I have never felt so insulted at a motel/hotel/inn. The next day, owners of a nearby junk store contributed seven hangers, enabling me to hang up the pressed clothes I had for the celebrations I would be attending. One last note: When I opened the Rodeway-logo pen to write down the number for a cab company, the pen had no cartridge whatsoever. Oh, and by my second night, the number had peeled off my door and disappeared.
Soggiorno di 4 notti a marzo 2024

2/10 Terribile

Larry

Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Stanli

Under construction
It's under construction so it's going to get better. The service was good.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Aiquilla

Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Steven

Mi è piaciuto: Personale e servizio e comfort della camera
Nice but a few issues(pretty much most hotels do)
The check in was perfect. The girl at the front desk was quick and responsible with my info. I was impressed with the hot water. As soon as you turned it on, it was HOT!!! no waiting whatsoever. Looked like the hotel was under reconstruction/remodeling. The one that that concerned me was a gate you have to use your card to get access to the complex. But I do like the Safety Measure. Was wondering if I was in a bad part of town but I had no issues. In the morning when I was checking out, my card wouldn't let me back in so I had to go to the front desk to get it re-keyed. Oh and I went out to dinner the night I checked in. No ice machines outside or anywhere to be seen. The new lady(not the one that checked me in) was sort of non-helpful. I called around 8pm and asked her if I could get some ice since it was in the lobby. She told me No because the lobby was closed down at 6pm. I thought, WOW<, she's acting up and won't let someone in the lobby that is staying in the hotel for ice??? I finally talked her into it. When I got to the lobby, I asked where the ice was. She just pointed and said Over there. I looked, didn't see, asked where. She did it again. I finally found the ice machine in the hallway by the restrooms BUT IT WAS DARK...Almost didn't see it...She def HAS NO Work Ethic....Plus the girl that checked me in said her relief was running late. This girl with no work ethic! Other than that, I was fairly happy.
Soggiorno di 1 notte a gennaio 2024

2/10 Terribile

Esteban

Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Elicia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Heather

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Very uncomfortable
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Dejuna

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
It's convenient for traveler, that can't afford the very experience hotel... Well for me it came in handy. And, Thank you
Soggiorno di 1 notte a novembre 2023

4/10 Scarso

Decontee

Soggiorno di 1 notte a novembre 2023

2/10 Terribile

juan

Non mi è piaciuto: Servizi
costumer service terrible
Soggiorno di 1 notte a novembre 2023

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Rodeway-metairie
Check the room before paying for reservation. This location is still being remodeled, they helped resolve my issue due to the condition of the room.
Soggiorno di 4 notti a ottobre 2023

2/10 Terribile

Rafael

Viaggio con la famiglia
Mal olor en la habitación
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Lerian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quite
Soggiorno di 2 notti a settembre 2023

4/10 Scarso

Gracy

Soggiorno di 1 notte ad agosto 2023

6/10 Soddisfacente

LaCester L

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023

2/10 Terribile

craig

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
worst exsperiance of my life
Soggiorno di 1 notte ad agosto 2023

2/10 Terribile

Matthew

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Three different rooms in three days. AC went out in 1st room, The smoke detector kept beeping in the second room and the plumbing was clogged in the third room. No attempt at compensating me for those inconvenience.
Soggiorno di 3 notti ad agosto 2023

2/10 Terribile

MARTA

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Building is currently under severe construction and log are all over path ways. Early morning construction noise coming from outside. Construction Workers talking outside room door. The room portion is not bad. Outside was the worst part to be, ceilings with no wood coverings
Soggiorno di 3 notti ad aprile 2023

2/10 Terribile

Jennifer

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not at all as shown on the site. We decided our safety was more important than the refund, which the owner was not willing to give back even though the conditions of this place were absolutely awful. Luckily, we found better accommodations for our stay.
Soggiorno di 1 notte a marzo 2023

2/10 Terribile

Dariusz

Soggiorno di 2 notti a febbraio 2023

6/10 Soddisfacente

Jamie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was nice to have a Sonic next door. Honestly I was able to get a room in a pinch and that was nice. Within 30 minutes of checking in, there was a loud argument going on in the courtyard between an unruly guest and staff, so that didn't start my stay off well. I'm not a fan of the metal bed frames that popped every time you turned over. Also the bathroom wasn't the cleanest i've ever been in. There was old soap bars from previous guests in the shower. The staff were super nice and helpful though. To be honest I wouldn't book a room there again but it served its purpose.
Soggiorno di 2 notti a ottobre 2022

2/10 Terribile

Michael

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Place was a bad experience from the get go. Checked in to see football game. Very noisy and many shady folks hanging around in parking lot. Found bedbugs in the morning. Do yourself a favor and don’t stay here.
Soggiorno di 1 notte a ottobre 2022

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Our Stay
Had a problem with opening our door. Maintenance man helped us the first day. It got harder to open the next day. We mentioned it to the Clerk as we were leaving. Room was clean.
Soggiorno di 2 notti a ottobre 2022

6/10 Soddisfacente

Dominique

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a settembre 2022

4/10 Scarso

Hilda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Rodeway Inn
The property is being worked on and is an old property. The neighborhood was not the safest and was hard to find because an 18 wheeler was parked in front of the building blocking the view. The area was very dirty and the room smelled.
Soggiorno di 1 notte a luglio 2022
Risposta di EM, il giorno 17 lug 2022
Hilda, Thank you for your review. These are issue that will be brought up to all managers so that we can address them individually and learn from our short falls.

2/10 Terribile

Timothy

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Disapointment
Pool out of order, no breakfast available as stated on website
Soggiorno di 2 notti a giugno 2022
Risposta di EM, il giorno 17 lug 2022
Timothy, We apologize for the issues you had while a guest at our hotel. We will address with the managers over each area you stated so this issue does not reoccur.

10/10 Eccellente

Rachel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2022

4/10 Scarso

Linda

Non mi è piaciuto: Personale e servizio
Slept OK but place needs work
CON's: 1. The shower wasn't hot and barely worked. 2. Breakfast was not provided our second morning and we weren't told ahead of time (was told on Memorial Day Monday that it was not a weekend, so there was no breakfast which ended up costing us several Uber trips, as the first diner we went to was closed for the holiday). 3. The gate to the hotel room area was not locked at any time. 4. Lobby was closed/locked when we got in around 11 pm one night, so we had to walk to the side of the building and use the unlocked gate, feeling a bit unsafe, especially considering the area. 5. The desk lamp in the room had no lightbulb. PRO's: Bed and pillows were pretty comfortable, the AC worked, the desk attendant was pleasant, location was good for attending the sporting event across the street.
Soggiorno di 3 notti a maggio 2022
Risposta di EM, il giorno 17 lug 2022
Hello Linda, Thank you for the review. We will make sure all department heads are aware of the issue and address them.

4/10 Scarso

Christen

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2022
Risposta di EM, il giorno 17 lug 2022
We apologize for falling short of your expectation. We strive for perfection and do hope you stop by again.

2/10 Terribile

PAUL

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a maggio 2022
Risposta di EM, il giorno 17 lug 2022
Sorry we fell short of your expectation. We will continue to improve in our building and service.

8/10 Buono

Melvin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
A Pleasant Stay At Rodeway Inn
My stay was pleasant.
Soggiorno di 1 notte a maggio 2022
Risposta di EM, il giorno 17 lug 2022
Thank you for your review.

2/10 Terribile

Krystal

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
i wished my phone battery was charge. That place was falling apart. My three boys missed a flight and that was the fifth hotel/motel that we had contacted. if i knew it was a dump, we would have gladly slept at the airport. (room#1)They gave us a Key but we didn't need it, just push the door open,bullet holes Walls had a few bugs and stains, mold(room#2) The room had bugs and mold, walls had stains and bullet holes, the remote didn't work, tried to call the office and they don't answer. Wasn't worth any amount of money, but they definitely need alot of prayer and to be shut down. on our way out they're was three rooms door that was open. inside we saw the ceiling on the bed and floor and more mold. If my five year old wasn't so tired and heavy, or if we brought his stroller.I would have just wing it and try longer to find another place. We paid $201 for a room that looks like it should have been condemned
Soggiorno di 1 notte a maggio 2022

6/10 Soddisfacente

James

Budget hotel for 1 night stay
Just your average budget hotel, only rate increased by 25% due to Jazz Fest which I did not attend to visit New Orleans, paid 1 night for $105, usually less than $85. Just ok.
Soggiorno di 1 notte a maggio 2022
Risposta di angelina, il giorno 16 mag 2022
James, We regret that we did not meet your expectations Sincerely, Angelina LaFrance

6/10 Soddisfacente

Robert M.

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti ad aprile 2022

8/10 Buono

William

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fine
Soggiorno di 1 notte ad aprile 2022
Risposta di Angelina, il giorno 5 mag 2022
William, Thank you for your wonderful review, we look forward to your next visit

4/10 Scarso

Monique

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Just passing through
Tub was dirty reserved a non smoking room and got a smoking room had to go and buy some room spray for the room this hotel reminded me of a transient hotel the pics online must be 20 years ago
Soggiorno di 1 notte ad agosto 2021
Risposta di Angelina General Manager, il giorno 13 ago 2021
Monique, upon your check in I personally showed you different rooms, the only non smoking room was upstairs and you stated you could not climb stairs also you had your choice of rooms that I took you to see. I do apologize that later you weren't happy. Our guest are our #1 priority and your satisfaction is very important

2/10 Terribile

Graylen

Soggiorno di 1 notte a luglio 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i like it was close to fast food and hads security nice and peaceful area.if i come back this where i stay at.
Soggiorno di 1 notte a luglio 2021
Risposta di Angelina , il giorno 13 ago 2021
Than you, so much for your wonderful review, we look forward to your next visit.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This so called hotel is way Waaaay overpriced. Not worth the stay Stinks in there Had a bad odor Dirty No way I will ever stay at these hotels
Soggiorno di 1 notte a luglio 2021
Risposta di Angelina General Manager, il giorno 13 ago 2021
Dear Guest, I regret that you were not satisfied with your stay. We have made improvements according to our reviews and would like to invite to return to experience your review in action.

8/10 Buono

Toyin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2021
Risposta di Angelina, il giorno 14 lug 2021
Thank you so much for your wonderful review we look forward to your visits in the future

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a maggio 2021
Risposta di Angelina, il giorno 14 lug 2021
Thank you for this wonderful review we look forward to your return

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a trailer park next door birthday party going on complained about the noise
Soggiorno di 1 notte a maggio 2021
Risposta di angelina, il giorno 3 giu 2021
I do apologize about the tailor park normally these hard working families turn in by 9pm you caught celebration events all day all around our location as the church across the street had a wonderful thing along with the child's birthday celebration at the trailer park

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia, Viaggio di lavoro
The stsff was very polittev
Soggiorno di 1 notte a maggio 2021
Risposta di angelina, il giorno 3 giu 2021
Thank you so much the staff and myself do appreciate the recognition

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Will not be staying thete again.
Soggiorno di 1 notte a maggio 2021
Risposta di Angelina, il giorno 6 mag 2021
Anonymous, I am not sure what you experienced upon your visit with us so that I may have corrected the situation. I do apologize on behalf of the entire staff for your inconvenience. Sincerely, Angelina GM/CSA

2/10 Terribile

Austin

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Don’t stay here
Hotel was extremely outdated. Shower got stuck on. Thought it was gonna over flow. When you put your key card in the reader, it didn’t wanna work. Says it had kitchenette. It didn’t. It only has a refrigerator. Pool was filthy.
Soggiorno di 2 notti ad aprile 2021
Risposta di Angelina, il giorno 6 mag 2021
Austin, We are constantly upgrading our rooms which I am sure that you observed the major remodeling and refurnishing of our rooms while you were here. After investigation I discovered that we upgraded your room at no extra charge because of the shower after resolving the issue and at the time you expressed that you were satisfied. Concerning Kitchenette, you must request it upon checking in and all of our rooms are equipped with Microwaves and refrigerators and our deluxe rooms are equipped additionally with coffee pots, ironing boards and irons.