Dear Alberto,Thank you so much for your review.We are very happy to see you enjoyed your stay with us, took advantage of our incredible location in the middle of Times Square, and got to meet our friendly hospitality team.Hope to see you again on your next trip to the city.Best regarsd,

Dear Rebecca,Thank you very much for your review.It is awesome to see you enjoyed your stay with us and got to meet our friendly hospitality team, and take advantage of our spectacular location just by Times Square.It will be our pleasure to see you again on your next visit to the city.Best regards,

Dear Domenico,Thank you very much for your review.We are glad to see you enjoyed your stay with us and hope to be able to host you again after we finish the full renovation of the hotel and can offer you a more modern room.Best regards,

Dear Rino,Thank you for your review.We are sorry to see the stay did not meet your expectations.The hotel itself is pretty old (it opened in 1901), but has received several full renovations since, the last one still ongoing. In fact, the room you stayed in has already been fully renovated.The elevators do need a facelift, and we expect to do that during the quieter months of January and February.Indeed, as advertised, our budget-friendly hotel only provides with basic accommodations and amenities; what we do offer is a spectacular location, clean and comfortable rooms, and a very friendly hospitality team.We do take note of your concerns and thank you for the time to write the review.Best regards,

Dear Maurizio Carlo Alberto,Thank you so much for your review.We are happy to see you enjoyed your stay with us.Truly, being in the middle of Times Square does come with some of the hustle and bustle of the city, but we are in the process of upgrading our windows for more sound-proofing units.We hope to be able to welcome you back on your quieter rooms soon!Best regards,

Dear Paola,Thank you for your review.We are glad to see you enjoyed your stay with us and hope to be able to welcome you back on your next trip to the city.Please, do not hesitate to contact us directly if you wish to provide further feedback on how we can improve our services; we are always happy to hear back from our guests.Best regards,

Dear Maria Chiara,Thank you so much for your review.We are thrilled to see you enjoyed your stay at our hotel.Definitely, our location is an excellent selling point.Feel free to get in touch with us directly if you wish to provide some further feedback; we are always happy to hear from our guests about what we can do to improve our service.Best regards,

Dear Luca,Thank you so much for your review!We are thrilled to hear you enjoyed your stay with us and hope to see you back soon!Best regads,

Dear Rebecca,Thank you so much for your stellar review!We are thrilled to hear you had such a great stay with us.Hope to see you again on your next trip to the city!Best regards,

Dear Lucio,Thank you for your review.We are happy to see you enjoyed your stay with us!Indeed, our location is just excellent, and we are currently working on renovating every room, so we hope to be able to offer you a newly refurbished room by the time you come back to the city.Best regards,

Dear Giovanna,Thank you so much for your review.We hope to see you again on your next trip to NYC!Best regards,

Ciao Daniele,Grazie per averci scelto per il vostro soggiorno a New York e per la recensione positiva. Siamo felici che la posizione dell'hotel abbia contribuito al vostro soggiorno, e che i comfort della nostra struttura siano stati all'altezza delle vostre aspettative. Ci teniamo a informarvi che stiamo già lavorando per apportare miglioramenti alla struttura, per garantire un'esperienza sempre migliore ai nostri ospiti. Speriamo di potervi dare il benvenuto per la terza volta!Cordiali saluti,

Ciao Paola,Grazie mille per aver condiviso la tua esperienza. Sono felice di condividere che attualmente stiamo effettuando lavori di ristrutturazione per fornire un aspetto più fresco alle nostre camere e migliorare l'esperienza dei nostri ospiti.Spero di poterti vedere presto nel tuo prossimo viaggio a New York.Distinti saluti,