Worst hotel I have ever stayed at. They moved my room 3x because they could not get a key to work. They were not able to provide me with a key to my room for my 2 day stay!! Yes, that is correct NO KEY PROVIDED. There was no phone in the room and service on my cell was poor, so I had to physically go to the front desk 4x to keep requesting a KEY. I never received one. There was no manager to speak to. My TV didn't work and parking, which I confirmed prior to checking in, was unavailable. When I requested my monies back, both the hotel and hotels.com refused. What a disappointment. I have been a loyal customer for 6 years. I won't use hotels.com ever again. DO NOT BOOK HERE