Dear Stefania, Thank you for being our guest at Holiday Inn Express New York City - Chelsea. We're delighted to see your high rating and grateful for your detailed comments. While we're glad you had an overall positive experience, we hope you will accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Erino Paolo, Thank you for your excellent review of the Holiday Inn Express New York City-Chelsea. We are delighted our hotel was ideally located for everything you wanted to do on this visit. We appreciate your business and hope to see you again whenever your travels bring you to New York.Warmest Regards,Ahmed LatifGeneral Manager

Dear Giordano, It was a pleasure to welcome you to Holiday Inn Express New York City - Chelsea. Thank you for mentioning how much you enjoyed our hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

Dear Carmela, As you graciously pointed out, our location is ideal with our close proximity to major city avenues.Our housekeeping staff works hard to provide clean and fresh accommodations to our guests. We are delighted you enjoyed many aspects of our hotel, but we want to apologize for the issues you had during our peak breakfast time. Your specific feedback will help us improve the dining experience for all our guests, and we are grateful for your patience.Warmest Regards,Ahmed LatifGeneral Manager

Dear Roger, Thank you very much for your kind review of Holiday Inn Express New York City - Chelsea. We are glad that your overall stay was pleasant. We will evaluate the instances you mentioned regarding the water temperature, as we are committed to offering exceptional service for our guests. It was a true pleasure to have you as our guest, and we hope to see you again soon!Warmest Regards,Ahmed LatifGeneral Manager

Dear Eric, It was a pleasure to welcome you to Holiday Inn Express New York City - Chelsea. Thank you for mentioning how much you enjoyed our excellent location and hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. However, please accept our apologies for the issues you had with our elevators during morning hours. While we know this does not alleviate your frustration, we do want to say we are very grateful for your patience. Thank you for choosing us, and we hope to see you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Thomas, We're overjoyed to learn you had a positive experience during your arrival, and also our convenient location made for a pleasant stay. Thank you for taking a moment to recognize our front desk associates; your lovely feedback will be surely shared with them. Your kind words inspire us to continue delivering exceptional hospitality. We are devoted to making every guest's stay memorable, and we hope to have the opportunity to do so again soon at Holiday Inn Express New York City - Chelsea.Warmest Regards,Ahmed LatifGeneral Manager

Dear Masako, It is such a pleasure to learn that you enjoyed your stay and had some memorable encounters with our staff. We also want to thank you for mentioning our convenience to various city avenues. We receive many positive comments about our location, so we are pleased this was part of elevating your stay. Thank you for your specific feedback regarding the bathroom. It was a pleasure hosting you, and we look forward to your next stay at Holiday Inn Express New York City - Chelsea.Warmest Regards,Ahmed LatifGeneral Manager

Dear GINELLIE, It is wonderful to hear how much you enjoyed your stay at Holiday Inn Express New York City - Chelsea. We're particularly pleased that we could offer you and your family a warm welcome upon your arrival. We are glad that we were able to provide you with an outstanding experience and a wonderful time throughout your stay, and we love knowing you plan to return.Warmest Regards,Ahmed LatifGeneral Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW YORK CITY - CHELSEA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

Dear Lilia, Thank you for taking the time to review your recent experience at Holiday Inn Express New York City - Chelsea. We are glad you enjoyed being close to all the restaurants, shopping, and public transportation. We are fortunate to be located in the heart of NYC and central to our city's best venues. Thank you again for all of your great feedback. We look forward to your next stay.Warmest Regards,Ahmed LatifGeneral Manager

Dear Kathryn, Thank you for your recent stay and for sharing your rating. We are dedicated to providing you with an even better experience the next time you visit. It would be a pleasure to serve you again in the future.Warmest Regards,Ahmed LatifGeneral Manager

Dear Ronald, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Holiday Inn Express New York City - Chelsea and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Warmest Regards,Ahmed LatifGeneral Manager

Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW YORK CITY - CHELSEA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Dear Ronald, On behalf of our Holiday Inn Express New York City - Chelsea team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations with our outstanding location and service to every guest. Your praise for our front desk staff is much appreciated! Thank you for taking the time to share your feedback. We enjoyed having you and hope to remain your hotel of choice whenever you return to the city.Warmest Regards,Ahmed LatifGeneral Manager

Dear Masao, Thank you for choosing the Holiday Inn Express New York City—Chelsea. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Marie-Lyne, Thank you for your gracious review of the Holiday Inn Express New York City - Chelsea. We are glad our location near Penn Station was convenient for everything you wanted to do on this visit. However, please accept our apologies for the noise disturbances you experienced during your stay. In the future, please know that our front desk staff will always be available to help, including relocation, whenever possible. We hope you will consider us for your next visit to the city so we can make your stay better.Warmest Regards,Ahmed LatifGeneral Manager

Dear Lulzim, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Holiday Inn Express New York City - Chelsea. We hope to welcome you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear philip, Thank you for reviewing our hotel. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We also appreciate you mentioning Richard and how very helpful he was in making your visit perfect. He will be thrilled to know that these efforts made your stay even more memorable. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Warmest Regards,Ahmed LatifGeneral Manager

Dear José, We're thrilled to receive your fabulous review! Your satisfaction is important to us, and we are delighted you enjoyed a comfortable stay at Holiday Inn Express New York City - Chelsea. Thanks for choosing our hotel; we hope to see you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear JENYI, We appreciate you taking the time to leave your generous rating regarding your recent visit to Holiday Inn Express New York City - Chelsea. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards,Ahmed LatifGeneral Manager

Dear Martin, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Holiday Inn Express New York City - Chelsea. We look forward to welcoming you back on your next visit.Warmest Regards,Ahmed LatifGeneral Manager

Dear Gabriel, We're genuinely pleased to see that you enjoyed your stay at Holiday Inn Express New York City - Chelsea! It's gratifying to read that our team did an outstanding job accommodating you and that you appreciated the cleanliness and comfort of our accommodations. However, we apologize for any inconvenience caused by the size of the breakfast area. Your feedback is important to us as we continuously work to enhance our guests' experiences. Thank you for your kind words, and we look forward to welcoming you back in the future!Warmest Regards,Ahmed LatifGeneral Manager

Dear Daniel, Thank you for your review of our hotel. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Warmest Regards,Ahmed LatifGeneral Manager

Dear Sergio, We are delighted to read that you enjoyed everything about your time at Holiday Inn Express New York City—Chelsea. We are pleased that you found our hotel clean and thank you so much for recognizing our efforts to provide service. From our comfortable accommodations to your interactions with our wonderful team, who work around the clock to ensure a memorable stay for every guest, we appreciate your feedback and look forward to hosting you again the next time you are in the city.Warmest Regards,Ahmed LatifGeneral Manager

Dear Dagmar, Thank you for your wonderful review of Holiday Inn Express New York City - Chelsea. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting the city. We enjoyed having you as our guest, and we hope to see you again soon. Warmest Regards,Ahmed LatifGeneral Manager

Dear Angela, Thank you for your generous review of our hotel. We are delighted to hear that our staff was helpful and that your room met your expectations. However, we want to apologize for the wait times at the breakfast buffet. During busy travel times, it can get crowded. We appreciate your comments and look forward to hosting you again.Warmest Regards,Ahmed LatifGeneral Manager

Dear Jarod, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Holiday Inn Express New York City - Chelsea. We'd love to host you again someday for another great visit.Warmest Regards,Ahmed LatifGeneral Manager

Dear Abbie, Thank you for choosing Holiday Inn Express New York City - Chelsea. We are glad that you loved our location and that we were perfectly situated near everything that you planned to see and do in the city. It was lovely to hear that you found our staff friendly. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Ana, We are thrilled to see that you had a great time here at Holiday Inn Express New York City - Chelsea. Providing seamless accommodations and offering convenient location is what we pride ourselves on. Therefore, we are delighted this was your experience. It was a pleasure having you as our guest, and we hope to host you again whenever you return to our area.Warmest Regards,Ahmed LatifGeneral Manager

Dear ENRIQUE, Thank you for bringing this concern to our attention. We're really sorry for the situation regarding your charge. Please know that this is not usual for us, and we will review your feedback with our team to prevent any such issues from repeating. We hope this isolated instance will not prevent you from trying us again in the future, as we are wholly committed to regaining your confidence in our hotel.Warmest Regards,Ahmed LatifGeneral Manager

Dear Jessica, Thank you for the outstanding rating. We are delighted that we were able to provide you with an excellent stay at Holiday Inn Express New York City - Chelsea. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Ahmed LatifGeneral Manager

Dear Shih Ying, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have an exceptional visit, and we regret this was not your experience. We hope you will revisit and give us another chance so we can extend the outstanding accommodations you deserve.Warmest Regards,Ahmed LatifGeneral Manager

Dear Tracy, We are happy you had a great experience at our hotel. We love what we do, but being recognized for a job well done is always nice! We will share your compliments with our staff and look forward to welcoming you back to Holiday Inn Express New York City—Chelsea whenever your travels bring you to our area.Warmest Regards,Ahmed LatifGeneral Manager

Dear Jenna, Thank you for choosing to stay with us. We're glad to hear that you enjoyed our breakfast offerings, found our location convenient, and appreciated the excellent service from our staff. However, we apologize for the inconvenience caused by the issues with your room. Your feedback is invaluable, and we'll address these shortcomings with our housekeeping team to ensure such problems are promptly resolved in the future. We hope you will consider a return visit so we can provide you with the hospitality you deserve. Thank you again for being our guest.Warmest Regards,Ahmed LatifGeneral Manager

Dear Tyler, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if any issues kept it from being perfect. We appreciate you choosing our hotel and hope you will return for the exceptional experience we are known for providing.Warmest Regards,Ahmed LatifGeneral Manager

Dear Alexander, Your comments were a pleasure to read. Thank you for mentioning how much you enjoyed our hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guests' expectations throughout every stay. We are glad you liked our clean, comfortable rooms. It was a pleasure welcoming you to Holiday Inn Express New York City-Chelsea. Thank you for choosing us, and we hope to see you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Ofek, We appreciate you leaving your generous rating regarding your recent visit to Holiday Inn Express New York City - Chelsea. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Warmest Regards,Ahmed LatifGeneral Manager

Dear John, Thank you for choosing to stay with us and for rating your experience. We regret if we provided you with anything other than a perfect, seamless experience, and we hope you will come back for a much-improved stay. Thank you again for being our guest.Warmest Regards,Ahmed LatifGeneral Manager

Dear Francis, Thank you for choosing Holiday Inn Express New York City - Chelsea! We're delighted to hear that you enjoyed your visit with us. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Carlos, Thank you for taking the time to rate your experience. We are glad you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. We appreciate your feedback, and we hope to see you soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Frederick, Please accept our gratitude for taking the time to review your stay at Holiday Inn Express New York City- Chelsea. We also want to thank you for mentioning our proximity to various restaurants and shopping. We received many positive comments about our location, so we are pleased this was part of elevating your stay. It was a true pleasure to have you as our guest, and we hope to see you again soon!Warmest Regards,Ahmed LatifGeneral Manager

Dear Angela, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Holiday Inn Express New York City - Chelsea and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Joannaline, Thank you for choosing Holiday Inn Express New York City - Chelsea. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Shannon, On behalf of our team at Holiday Inn Express New York City - Chelsea, thank you for taking the time to leave your rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We look forward to welcoming you back.Warmest Regards,Ahmed LatifGeneral Manager

Dear Dianne, Thank you for being our guest at Holiday Inn Express New York City - Chelsea. We're thrilled that you found our hotel exceptionally clean during your stay. We love knowing how pleased you were with our location and appreciated the easy access to downtown NY. It was our pleasure to host your stay, and we look forward to your next visit.Warmest Regards,Ahmed LatifGeneral Manager