Thank you for taking the time to record your comments regarding your recent stay at the Leonardo Hotel Newcastle Quayside. I do apologise that on this occasion there were certain aspects of your stay that you were not satisfied with. Our housekeeping team are always around in the mornings and early afternoons and we do advise to put your rooms service card on the door to ensure this gets done. Our guest feedback is very important to the operation of our hotel and affords us the opportunity of reviewing and improving the hotel’s facilities. Sorry once again for the problems experienced. We do hope we can welcome you back to stay with us at Leonardo Hotel Newcastle Quayside.

Thank you for leaving your review. Our car park is advertised as limited online and we do have signs to direct our guests to Quarryfield Road Car Park as an alternative. We do apologise for any inconveniences caused during your stay and we will pass this onto the team. We would love to welcome you back to try to meet your expectations at Leonardo Newcastle Quayside. Kind regards.

Thank you Colin for sharing your feedback with us by way of a review. The team are delighted that you had a positive experience with us. We do hope to have the pleasure of welcoming you back to Leonardo Hotel Newcastle Quayside in the near future!

Thank you for sharing your feedback with us by way of a review. The team are delighted that you had a positive experience with us. We do hope to have the pleasure of welcoming you back to Leonardo Hotel Newcastle Quayside in the near future!

Thank you for sharing your feedback with us by way of a review. The team and I are delighted that you had a positive experience with us. We do hope to have the pleasure of welcoming you back to Leonardo Hotels Newcastle Gateshead Quayside in the near future! Yours sincerelyJanis KyleFront Office Manager

Thank you for taking the time to complete our customer feedback survey, your scoring is very much appreciated and we are glad that you enjoyed your stay with us!We do hope to welcome you back soonSincerelyJanis KyleFront Office Manager

Thank you for taking the time to share your invaluable feedback with us via a review. We are disappointed to learn of the poor experience you had in our hotel and must offer our sincere apologies. Our team are dedicated to ensuring that all of our guests feel cared for, valued and respected and we are very sorry that we failed to deliver that service. Your feedback has been shared with the management team at the hotel regarding your experience and they have asked that their apologies be linked with mine. Yours sincerely, Leonardo Newcastle-Quayside.

Thank you for taking the time to complete our customer feedback survey, your high scoring is very much appreciated and we are glad that you enjoyed your stay with us!We do hope to welcome you back soonSincerelyJanis KyleFront Office Manager

It seems that you have not enjoyed your stayUnfortunately as you have left no comments I am unable to explain your concernsApologies once againKind regards

Thank you for sharing your feedback with us by way of a review. The team and I are delighted that you had a positive experience with us. We do hope to have the pleasure of welcoming you back to Leonardo Hotels Newcastle Gateshead Quayside in the near future! Yours sincerelyJanis KyleFront Office Manager

Thank you for taking the time to record your comments regarding your recent stay at the Leonardo Hotel Newcastle Quayside. I do apologise that on this occasion there were certain aspects of your stay that you were not satisfied with. Our guest feedback is very important to the operation of our hotel and affords us the opportunity of reviewing and improving the hotel’s facilitiesSorry once again for the problems experiencedYours sincerelyJanis KyleFront Office Manager

Thank you for taking the time to record your comments regarding your recent stay at the Leonardo Hotel Newcastle Quayside. I do apologise that on this occasion there were certain aspects of your stay that you were not satisfied with. Our guest feedback is very important to the operation of our hotel and affords us the opportunity of reviewing and improving the hotel’s facilitiesSorry once again for the problems experiencedYours sincerelyJanis KyleFront Office Manager

Thank you for sharing your feedback with us by way of a review. The team and I are delighted that you had a positive experience with us. We do hope to have the pleasure of welcoming you back to Leonardo Hotels Newcastle Gateshead Quayside in the near future! Yours sincerelyJanis KyleFront Office Manager

Thank you for sharing your feedback with us by way of a review. The team and I are delighted that you had a positive experience with us. We do hope to have the pleasure of welcoming you back to Leonardo Hotels Newcastle Gateshead Quayside in the near future! Yours sincerelyJanis KyleFront Office Manager

Thank you for taking the time to complete our customer feedback survey, your high scoring is very much appreciated and we are glad that you enjoyed your stay with us!We do hope to welcome you back soonSincerelyJanis KyleFront Office Manager

Thank you for having stayed with us and for having taken the time to review Leonardo Hotels Newcastle QuaysideIt is most pleasing to read your account of your recent experience at the hotel and I will ensure your feedback is communicated to the teamI do hope we have the pleasure in welcoming you back to the hotel in the near futureYours sincerelyJanis KyleFront Office Manager

Thank you for sharing your feedback with us by way of a review. The team and I are delighted that you had a positive experience with us. We do hope to have the pleasure of welcoming you back to Leonardo Hotels Newcastle Gateshead Quayside in the near future! Yours sincerelyJanis KyleFront Office Manager

Thank you for taking the time to complete the survey regarding your recent stay at the Leonardo Hotel Newcastle Quayside. I do apologise that on this occasion there were certain aspects of your stay that you were not satisfied with. Our guest feedback is very important to the operation of our hotel and affords us the opportunity of reviewing and improving the hotel’s facilitiesYours sincerelyJanis KyleFront Office Manager

Thank you for taking the time to complete our customer feedback survey, your high scoring is very much appreciated and we are glad that you enjoyed your stay with us!We do hope to welcome you back soonSincerelyJanis KyleFront Office Manager

Thank you for taking the time to complete our customer feedback survey, your high scoring is very much appreciated and we are glad that you enjoyed your stay with us!We do hope to welcome you back soonSincerelyJanis KyleFront Office Manager

Thank you for sharing your feedback with us by way of a review. The team and I are delighted that you had a positive experience with us. We do hope to have the pleasure of welcoming you back to Leonardo Hotels Newcastle Gateshead Quayside in the near future! Yours sincerelyJanis KyleFront Office Manager

Thank you for sharing your feedback with us by way of a review. The team and I are delighted that you had a positive experience with us. We do hope to have the pleasure of welcoming you back to Leonardo Hotels Newcastle Gateshead Quayside in the near future! Yours sincerelyJanis KyleFront Office Manager

Thank you for taking the time to complete our customer feedback survey, your high scoring is very much appreciated and we are glad that you enjoyed your stay with us!We do hope to welcome you back soonSincerelyJanis KyleFront Office Manager

Thank you for your high scoringWe do hope you enjoyed your stay and look forward to welcoming you back somedayKind regards

Thank you for the feedbackMay I just apologise for the issues you experienced during your stay, these were unforeseen circumstances and I do thank you for your understandingWe do hope to welcome you back in the not too distant futureSincerelyJanis KyleFront Office Manager