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Recensioni per The Travancore Heritage Beach Resort

4.5 out of 5
The Travancore Heritage Beach Resort
Adimalathura, Near Kovalam, Thiruvananthapuram, Neyyattinkara, Kerala

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 16 su 33 recensioni" "
Valutazione di 8 - Buono. 10 su 33 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 33 recensioni" "
Valutazione di 4 - Scarso. 2 su 33 recensioni" "
Valutazione di 2 - Terribile. 0 su 33 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Ivan, Imola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Albergo bellissimo a due passi dal mare
Albergo inserito in un parco bellissimo, con piscina, ristorante e strutture stupende. Servizio ottimo. Piscine ottime, c'è una spiaggia nelle vicinanze molto bella per passeggiare.

10/10 Eccellente

Biswadeep

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent resort. Fabulous food, staff, pool and beach. Loved it.
Soggiorno di 4 notti a ottobre 2023
Risposta di Kiranlal, il giorno 9 ott 2023
Dear Mr.Biswadeep,Greetings from ‘The Travancore Heritage’!!!Many thanks for your kind and positive comments on the service and facilities provided by our hotel. We once again look forward to welcoming you and assuring you of our best of services.Thanking youBest of Regards,Team Hospitality,The Travancore Heritage

8/10 Buono

Veena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good stay for two nights at Travancore heritage resort. all rooms at the traditional Kerala ambience. Breakfast and dinner were excellent. Very clean rooms, extremely helpful and courteous stuff. also liked the fact that it is walkable from the beach and from the Shiva temple. One thing to note is, the property is built on many levels, and has many steep slopes to claim to go from your room to reception. May not be suitable for older folks.

10/10 Eccellente

Biswadeep

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic authentic Ayurvedic resort with lovely staff, great food, spa and beach. Will come again. Loved it.

8/10 Buono

Rajesh

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Internet
Soggiorno di 1 notte a luglio 2022

8/10 Buono

Christopher J

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stunning lodge style hotel - perfect for relaxing
It has a beautiful, if perhaps a little remote, cliff top location, but there is easy access to a massive and popular beach. The hotel is stunning, if you stay in the Heritage Lodges, and the main hotel and restaurant is gorgeous. The main pool is superb, the bach pool not quite so good. Lovely gardens and fabulous staff. A really nice choice if you are in or near Kovalam
Soggiorno di 1 notte a marzo 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ich kenne das Travancore schon einige Jahre. Sehr schöne Unterkunft mit sehr freundlichem Personal, hervorragendem Essen, schönem Strand mit Bademeistern und der Möglichkeit, Ayurveda Anwendungen zu machen. Eine sehr gute Möglichkeit, um in Indien anzukommen. Allerdings sollte man darauf achten, dass das Zimmer weit genug weg von der Kirche am Strand liegt. Diese fängt teilweise um 5 Uhr mit dem in Indien üblichen Gottesdienst über den Lautsprecher an.
Soggiorno di 3 notti a gennaio 2020

10/10 Eccellente

Ian, London

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful resort with views over the sea. Really well maintained and service good. Beach not quite what we expected but that’s a cultural thing.
Soggiorno di 5 notti a gennaio 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a gennaio 2020

4/10 Scarso

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Nothing like the Expedia listing - the accommodation was terrible, even after we insisted on changing rooms. It's much smaller than advertised, it's dark, dingy, dated. We booked a Heritage Premium on the basis that it had a separate seating area - our first room didn't have anything, just a bed. Our second room had a windowless entrance hall with a wardrobe in, and no air conditioning in that room so not possible to sit there. Facilities - one of the two outdoor pools was nice and clean. Apart from that, there's very little. Facilities on Expedia page that DON'T EXIST - no indoor pools, no grocery/convenience store, no fitness facilities, no rooftop terrace, no health club, 1 restaurant not 3, no 24hr room service. If the above had actually been there, or if the listing on Expedia was accurate, I'd have felt better. However, based on the information I'd booked on, and the amount I paid, I feel very short changed. I could have booked a much better hotel for the same money. Another issue with the Expedia listing is it shows 1200 rupees as the fee for the airport shuttle - the hotel tried to charge us 1400 and only reduced it down to 1200 after about 15 mins of arguing. The only reason I've rated this property as poor rather than terrible is because the food was brilliant. Made my feelings clear to management - they did not care. Says it all really!
Soggiorno di 5 notti a novembre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 10 notti a ottobre 2019

10/10 Eccellente

Mansoor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2019

10/10 Eccellente

Eva

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The ambience especially the Restaurant food excellent...
Soggiorno di 1 notte ad agosto 2019

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti a maggio 2019

8/10 Buono

Viaggiatore verificato

Soggiorno di 5 notti a marzo 2019

6/10 Soddisfacente

Erik

Mi è piaciuto: Personale e servizio
Soggiorno di 7 notti a dicembre 2018

10/10 Eccellente

Krishnakumar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Travancore Heritage Resort.
Stay was very enjoyable. Very nicely done cottages, good food and supern service. Looking forward to our next trip to Trivandrum to stay there again.
Soggiorno di 3 notti a ottobre 2018
Risposta di Samson Robert, il giorno 31 ott 2018
Thank you so much for your kind words, valuable feedback and gracious support — all of which are very much appreciated. Looking forward to see you again in the near future.

6/10 Soddisfacente

Sasidharan, Trivandrum

Mi è piaciuto: Personale e servizio
A hotel close to the beach
Cleanliness and decor are average. Layout of furniture particularly to facilitate room service could improve. Functioning of AC was erratic and the fan regulator was defective in both rooms 44 & 45. Warm courteous and responsive staff. Catering is average in quality. There are areas which could improve.
Soggiorno di 2 notti a luglio 2018

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Comfort della camera
Poor check in experience...rooms were rundown, in urgent need of renovations. No local transportation...had to be booked through hotel and absurdly high prices.
Soggiorno di 7 notti ad aprile 2018
Risposta di Krishnakumar, il giorno 17 apr 2018
Dear Customer, We receive your constructive suggestions in good spirit. We will try to make the necessary changes and give you a better experience during the next stay. Please visit us again. Regards Krishnakumar C. Menon, AGM Corporate Marketing

8/10 Buono

Anand

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pretty good but just shy of great
Overall pretty good. However my over complaint is that I had emailed the property to upgrade my room and they has informed me that they would. However we discovered that they had not blocked off the upgrades. Slightly disappointing. Bed was not very comfy. Pool was to chlorinated and resulted in facial rashes. Wait times for meals were pretty lengthy. All that aside, pretty good! 3.5/5 stars
Risposta di Krishnakumar C.Menon ,AGM Corporate Marketing, il giorno 10 apr 2018
Dear Customer, We have received your constructive suggestions and will take corrective measures. Such hiccups will not recur during your next visit to our property. Please bear with us until next time.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Phenomenal Landscape
Let me lay out some Good things about this place first before pointing things to be improved. Three best features of this hotel are; Very serene landscape, the best food (both qualitywise and taste wise), absolutely clean and well maintained swimming pools. This hotel has easy access to a very clean and less crowded beach. All Maliali staff is representative of regional Maliali culture which is friendly with minimal spoken words and reluctant smile. But this hotel is situated in thriving tourist area and hence home to the worst vultures who prey upon tourists lack of knowledge about local services and amenities. And this hotel doesn’t do anything to protect its guest from these vultures, rather its employees are in cahoots with those vultures. Discrimination and exploitation of foreigners and nonKeralites is so rampant and obvious that I am ashamed to acknowledge that this is happening in the most literate and secular community of India. So if you need transportation or advice on local amenities, do not rely on hotel staff. You will be exploited shamelessly and in such a clandestine manner that most likely you would never know that you had been victimized. All taxis/autos working near this hotel & working with hotel front desk staff are charging FIVE to TEN times the regular rate and have hefty commissions set up with local thugs doing business as spice shops and clothing/gift/souvenir shops. Save your skin while enjoying pristine landscape of Kerala.
Soggiorno di 4 notti a marzo 2018
Risposta di Krishnakumar C.Menon,AGM Corporate Marketing, il giorno 10 apr 2018
Dear Customer, Thank you for the kind words about our property. However your unpleasant experience with the local taxi etc etc will be taken up seriously with the GM of the property, so that it does not recur during your next visit. Regards

4/10 Scarso

HIRU

Non mi è piaciuto: Comfort della camera
NICE , But they can do better.
Locality GOOD Proximity to the Beach VERY GOOD Preying Eyes in the Beach NONE Peace in the Beach VERY GOOD View from the Hotel GOOD Staff , Semi Friendly. Restuarant Staff and Ayurveda Staff Serious. House Keeping and Gardners Very Friendly Pool CLEAN Food FOOD. The reason why i give my review SO SO, is bcaz the AC in my room was noisy. I complained, but the issue was not solved. Seconndly, my reservation was for a Premium Room Sea view KING SIZE BED. I got a TWO DOUBLE SIZE NOISY BEDS NEXT TO EACH OTHER WITH A WOODEN PLANK IN THE MIDDLE which was very painfull. This spolit our peace at night. Over all, it was nice. I would recommend.
Soggiorno di 2 notti a marzo 2018
Risposta di Krishnakumar C.Menon, AGM Corporate Marketing, il giorno 10 apr 2018
Dear Customer, Thanks for your kind words about our property. However the minor hiccups that you mentioned will not repeat during your next visit to our property. Please be rest assured. Regards

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mycket att gå på området till restaurang mm Annars mycket bra
Soggiorno di 2 notti a marzo 2018
Risposta di Krishnakumar C.Menon,AGM Corporate Marketing, il giorno 10 apr 2018
Dear Customer, We have provided 15 acres space for our guest to move around. That is why there is a distance to the restaurant compared to other hotels. However we are glad that you enjoyed the stay and please visit us again. Regards

8/10 Buono

Divya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overall a good stay at the resort .however the food quality could have been better.
Soggiorno di 3 notti a febbraio 2018
Risposta di Krishnakumar C.Menon, AGM Corporate Marketing, il giorno 6 mag 2018
Dear Customer, Thanks for the kind words and regarding the F&B we are supposed to have a very experienced chef and any problem you must have had could have been directly raised with him and your problem should have been solved immediately. However please visit us again and we will make up for the shortfall. Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lugnet nära badstranden
Fin miljö, lummig parkområde. Underbar badstrand
Soggiorno di 4 notti a dicembre 2017
Risposta di Krishnakumar C.Menon, il giorno 10 apr 2018
Dear Customer, Thank You for the kind words. Please visit us again. Regards

10/10 Eccellente

Kurt

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ren afslapning i en hyggelig oasr
Super skønt feriested, der er en fantastisk oase væk fra den travle turisme i Kovalam. Fantastisk strand, super service og god mad
Risposta di Krishnakumar C.Menon, il giorno 10 apr 2018
Dear Customer, Thank you for the kind words about our property and food quality. Please visit us again. Regards

8/10 Buono

Bharadwaj

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
clean and peaceful
nice place.secluded and clean.direct views of the beach with access via a lift and a walk of about 15min. amazing flora and fauna. breakfast was good but we had some issues with hot water access.overall 4 stars
Risposta di Krishnakumar C.Menon,AGM Corporate Marketing, il giorno 10 apr 2018
Dear Customer, Thanks for the kind words about our property,however the minor hiccups should have been reported to the department head immediately and your problem should have been solved. Anyways we will take care of it, but please visit u again and give us an opportunity to serve you. Regards

6/10 Soddisfacente

Elena, Пенза

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Сплошное разочарование
Отель неплохой,территория ухоженная,хороший номер с лоджией, свежевыжатые соки на выбор. Плохой WiFi. Но я никогда бы не остановила свой выбор на пляжном отдыхе в Индии ( тем более в Човаре) Купаться невозможно из за волн, скука беспросветная.Мы выбрали этот отель только потому,что в нем предлагали 21-дневную программу Панчакарма.( более 8500 евро) Пройдя этот курс поняли, что это просто развод на деньги. Есть отели ,которые не именуют себя продвинутой аюрведической клиникой Anandam, а добросовестно исполняют свои обязанности за более разумные деньги. Сплошное разочарование
Risposta di Krishnakumar C.Menon,AGM Corporate Marketing, il giorno 28 mag 2018
Dear Customer, Thanks for the good words about our property and the beverage. We can assure you that there hotels , resorts and ayurveda centres that are cheaper by a dozen but we guarantee you that all our senior staff and doctors are very experienced and nothing wrong will happen to you after a treatment. Our rates speak about the purity and the quality that we have to offer the customer. So please bear with us and trust that you are in safe hand. However we will solve you complaint about wifi and other minor hiccups by the time of your next visit. Regards

10/10 Eccellente

Jon, Yorkshire, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very peaceful
A lovely location with beautiful landscaped grounds. The food is excellent and the staff are friendly and helpful. We have stayed here before, and it was certainly worth returning to. The local village of Chowara has no real "tourist" facilities, so if you need more life and choice of eating venues, you have to go to Kovolam which is about 20 mins away by tuk tuk (4-500 rupees).
Risposta di Krishnakumar C.Menon, AGM Corporate Marketing, il giorno 10 apr 2018
Dear Customer, Thank you for the kind words. Please visit us again. Regards

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Zuweg zum Hotel , katastrophal, Personal sehr freundlich
Risposta di Krishnakumar C.Menon, AGM Corporate Marketing, il giorno 10 apr 2018
Dear Customer, We don't understand why the access to the hotel was catastrophic. Please explain and I shall give you a reply. However thanks for your kind words about our staff. Regards

10/10 Eccellente

Mohmmed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
حلو
رائع

10/10 Eccellente

Steph, Strasbourg, France

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bonne expérience pour une nuit
Hôtel très bien entretenu, notamment jardin superbe avec bungalows disséminés tout le long de la colline. Nous avions les chambres en bas de la colline face à la mer et à la piscine. Bon confort, petite terrasse, beaucoup de soleil. Petit déjeuner avec grand buffet assez sympathique, beaucoup de choix, avec spécialités indiennes notamment. Bar et restaurant de la piscine également très bien : nous avons fait un dîner excellent et très attentionné. Navette également réservée par l'hôtel pour nous cherchez à l'aéroport mais payante ! L'équipe de l'hôtel est vraiment accueillante et à l'écoute.
Risposta di Krishnakumar C Menon, il giorno 10 apr 2018
Dear Customer, Thank You for the kind words about our property , food and staff behavior. Please visit us again. Regards