Una scrivania, postazione laptop, tende oscuranti, ferro/asse da stiro

Recensioni per Quality Inn O'Fallon I-64

2.5 out of 5
Quality Inn O'Fallon I-64
1409 W US 50, O'Fallon, IL

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 271 su 798 recensioni" "
Valutazione di 8 - Buono. 278 su 798 recensioni" "
Valutazione di 6 - Soddisfacente. 139 su 798 recensioni" "
Valutazione di 4 - Scarso. 69 su 798 recensioni" "
Valutazione di 2 - Terribile. 41 su 798 recensioni" "

7,8/10

Pulizia

8,2/10

Personale e servizio

8,0/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

2/10 Terribile

Tia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Arother, il giorno 17 apr 2024
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Ofallon I-64. On behalf of our entire team, I would like to apologize for failing to un exceptional your experience with us. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

4/10 Scarso

Penny

Soggiorno di 2 notti ad aprile 2024
Risposta di GM, il giorno 2 mag 2024
Dear Penny, We appreciate your feedback even though words were not left with your rating. We sincerely apologize if your experience didn't meet your expectations. We're committed to improving our services and would love to hear more about your stay to help us pinpoint areas for improvement. We hope you give us another opportunity to serve you better in the future.Warm regards,Hotel Management

8/10 Buono

Todd

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property is underrated. Very clean and is in very good condition. Beds are extremely comfortable. The breakfast offerings are limited, only hot option is a waffle grill. Lots and lots of fast food places nearby but no sit down restaurants. I would definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Arother, il giorno 17 apr 2024
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Ofallon I-64. On behalf of our entire team, I would like to apologize for failing to un exceptional your experience with us sir look like you happy and if you make too low score but still thank with time . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

10/10 Eccellente

Karla

Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 29 apr 2024
Dear Karla,Thank you so much for your 5-star rating! We're thrilled to see that you enjoyed your stay at our hotel. We strive to provide a memorable experience for all our guests and your rating validates our efforts. We hope to welcome you back soon for another great stay!Warm regards,Hotel Management

10/10 Eccellente

Chinedu

Mi è piaciuto: Pulizia
Great stay
Soggiorno di 2 notti a marzo 2024
Risposta di Arother, il giorno 17 apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

6/10 Soddisfacente

Alisa

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
Lukewarm showers! Continental breakfast was a very little. 2 cereal choices, yogurt and mini muffins. No juice. Staff had a very strong accent and hard to understand. Lobby very outdated. Bed was comfortable. Room had a nice neutral odor.
Soggiorno di 2 notti a marzo 2024
Risposta di Arother, il giorno 27 mar 2024
Dear Guest,We’re sorry to see that your experience was anything less than 5-stars. We acknowledge the problem you faced with [mention the specific problem], and we are actively working on a solution. We would like to offer you [offer a specific compensation, if appropriate], and we invite you to [solution, such as revisit, replacement, etc.]. Please contact us at [contact information] so we can make it up to you.Best regards, Quality inn O'Fallon Manager

4/10 Scarso

Terry

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
the shower didnt have hot water. the water was just at the tolerable range of cold.
Soggiorno di 1 notte a marzo 2024
Risposta di Arother, il giorno 27 mar 2024
Dear Guest,We’re sorry to see that your experience was anything less than 5-stars. We acknowledge the problem you faced with [mention the specific problem], and we are actively working on a solution. We would like to offer you [offer a specific compensation, if appropriate], and we invite you to [solution, such as revisit, replacement, etc.]. Please contact us at [contact information] so we can make it up to you.Best regards, Quality inn O'Fallon Manager

6/10 Soddisfacente

lori

Soggiorno di 3 notti a marzo 2024
Risposta di Arother, il giorno 17 apr 2024
Dear guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Ofallon I-64. On behalf of our entire team, I would like to apologize for failing to un exceptional your experience with. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

8/10 Buono

Rhonda, Parker

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good value for a fast overnight stay while traveling. Breakfast was very limited. They need more selections. Maybe muffins and bagels. Juice dispenser was broke. Coffee was acceptable
Soggiorno di 1 notte a marzo 2024
Risposta di Arother, il giorno 18 mar 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Eccellente

Jeff

Soggiorno di 1 notte a marzo 2024
Risposta di Arother, il giorno 17 apr 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

4/10 Scarso

Jill

Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We arrived the evening of a snow storm and the driveway and parking lot were never touched. The entrance was extremely icy and no salt was put down. The parking lot and driveway remained in the same condition the following morning as well.
Soggiorno di 1 notte a febbraio 2024
Risposta di Arother, il giorno 18 feb 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.and we check its clean we dont have aby one to clean ice clean late nigh and bed weather no one fix but use its fix day time..Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Eccellente

Pao

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Quick check in
Soggiorno di 1 notte a gennaio 2024
Risposta di Arother , il giorno 30 gen 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

8/10 Buono

Catrina

Mi è piaciuto: Pulizia, personale e servizio, servizi
Great stay
Soggiorno di 1 notte a gennaio 2024
Risposta di Arother , il giorno 28 gen 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

2/10 Terribile

Perry

Soggiorno di 1 notte a gennaio 2024
Risposta di Arother , il giorno 30 gen 2024
Dear Guest So sorry about this inconvenience, I really understand some point not happy with hotel service,if you inform to Frontdesk about your experience then we can definitely try to make your stay enjoyable with us due to you seen so many other guest happy too and we consider you pain and try to fix if fixable at that moment and you can enjoy the your stay. But we are extremely sorry that not make you feel satisfied Give a chance to move with you and when you back definitely see this change your services ThanksQuality inn

8/10 Buono

Joanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di AROTHER, il giorno 29 gen 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards, General Manager Quality Inn O'Fallon I-64

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Price, clean, good bed
Soggiorno di 1 notte a gennaio 2024
Risposta di Arother , il giorno 27 gen 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

10/10 Eccellente

robert d

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient location
We have been to this hotel a few times now. It’s convenient and close to the interstate. Decent area and easy to find a variety of restaurants to suit anyone’s tastes.
Soggiorno di 1 notte a gennaio 2024
Risposta di Arother , il giorno 17 gen 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

10/10 Eccellente

Thomas

Soggiorno di 1 notte a dicembre 2023
Risposta di Arother , il giorno 17 gen 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

8/10 Buono

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Arother , il giorno 17 gen 2024
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

10/10 Eccellente

Sheila

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Arother , il giorno 31 dic 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

10/10 Eccellente

Hector, El Paso

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel and at a good price. Staff were friendly, helpful and professional. My room was very clean, comfortable and quiet.
Soggiorno di 3 notti a dicembre 2023
Risposta di Arother , il giorno 31 dic 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

2/10 Terribile

Shelia

Soggiorno di 1 notte a dicembre 2023
Risposta di AROTHER, il giorno 20 gen 2024
Dear Guest So sorry about this inconvenience, I really understand some point not happy with hotel service,if you inform to Frontdesk about your experience then we can definitely try to make your stay enjoyable with us due to you seen so many other guest happy too and we consider you pain and try to fix if fixable at that moment and you can enjoy the your stay. But we are extremely sorry that not make you feel satisfied Give a chance to move with you and when you back definitely see this change your services ThanksQuality inn

10/10 Eccellente

Hector, El Paso

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value. My stay was comfortable and safe. The staff were extremely professional, helpful and friendly. My room was clean and quiet.
Soggiorno di 4 notti a dicembre 2023
Risposta di Arother , il giorno 28 dic 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

6/10 Soddisfacente

Riadoinme

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hot tub didn’t work! Everything else was mediocre
Soggiorno di 1 notte a dicembre 2023
Risposta di Arother , il giorno 28 dic 2023
Dear Guest So sorry about this inconvenience, if you inform to Frontdesk about your experience then we can reset the network and you can enjoy the your stay As well hot tube permanently shutdown all side information available But I know you have running fast but you not read so that's reson mistakes you done not reD what hotel offerThanks for set review Quality inn Management

8/10 Buono

John

Viaggio di coppia
Mi è piaciuto: Servizi
The hotel was clean. Beds were comfortable. But, hotel was extremely hard to find using our GPS.
Soggiorno di 1 notte a dicembre 2023
Risposta di Arother, il giorno 27 dic 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Eccellente

Hector, El Paso

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value for the price. Very professional, friendly and helpful staff. Room was very clean and comfortable
Soggiorno di 1 notte a dicembre 2023
Risposta di Arother , il giorno 25 dic 2023
Dear Guest, We would like to thank you for taking the time to complete our online survey about . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. For any other commentary, we welcome you to reach out to us or by visiting our Thank you so much for your business and we look forward to seeing you in the future. Kind regards,General Manager Quality Inn O'Fallon I-64

10/10 Eccellente

Hector, El Paso

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel. Great value. Staff was very friendly, helpful and professional. Very clean and comfortable rooms.
Soggiorno di 1 notte a dicembre 2023
Risposta di Arother, il giorno 23 dic 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

8/10 Buono

Diane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Improvement should be made with the breakfast. Not much of a breakfast.
Soggiorno di 2 notti a dicembre 2023
Risposta di Arother, il giorno 20 dic 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely, MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Eccellente

Kathleen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Arother, il giorno 12 dic 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Eccellente

Nicholas

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 9 notti a novembre 2023
Risposta di Arother, il giorno 12 dic 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura
You get what you pay for
Hotel is outdated. Bathroom was creepy and the light barely turned on. The water pressure was terrible. There were little white tablets shoved in the base of the carpet/wall. Still not sure what they were but they were all over the room. Room was clean, just had an odd smell. No bugs that I could find - I did look all over. Hot tub was closed, wish I knew that before booking. You get what you pay for.
Soggiorno di 3 notti a dicembre 2023
Risposta di Arother, il giorno 12 dic 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

10/10 Eccellente

Hector, El Paso

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay. Friendly, helpful and professional staff. Very clean rooms and good breakfast.
Soggiorno di 1 notte a dicembre 2023
Risposta di Arother, il giorno 12 dic 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,MANAGEMANT Quality InnO’Fallon, Illinois

8/10 Buono

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was clean. Comfortable bedding.
Soggiorno di 1 notte a novembre 2023
Risposta di Arother, il giorno 8 dic 2023
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn O'Fallon I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your satisfaction is important to us as a valued Customer and we care are guest not SatisfiedThat issue you point us we defiantly try to resolved.so upcoming Gust happy and not face Repeated complain about We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.SincerelyGeneral ManagerQuality Inn

10/10 Eccellente

Hector, El Paso

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great stay. friendly and professional staff. great value
Risposta di Arother, il giorno 8 dic 2023
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn O'Fallon I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your satisfaction is important to us as a valued Customer and we care are guest not SatisfiedThat issue you point us we defiantly try to resolved.so upcoming Gust happy and not face Repeated complain about We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.SincerelyGeneral ManagerQuality Inn

10/10 Eccellente

Hector, El Paso

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great stay. staff friendly and professional. clean and safe. great value and very comfortable
Risposta di Arother, il giorno 8 dic 2023
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn O'Fallon I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your satisfaction is important to us as a valued Customer and we care are guest not SatisfiedThat issue you point us we defiantly try to resolved.so upcoming Gust happy and not face Repeated complain about We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.SincerelyGeneral ManagerQuality Inn

10/10 Eccellente

Hector, El Paso

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i really enjoyed my stay. hotel staff are very helpful and professional. i will definitely stay here again next time i am in town
Soggiorno di 4 notti a novembre 2023
Risposta di Arother, il giorno 8 dic 2023
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn O'Fallon I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your satisfaction is important to us as a valued Customer and we care are guest not SatisfiedThat issue you point us we defiantly try to resolved.so upcoming Gust happy and not face Repeated complain about We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.SincerelyGeneral ManagerQuality Inn

8/10 Buono

Justin

Soggiorno di 1 notte a novembre 2023
Risposta di Arother, il giorno 17 dic 2023
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn O'Fallon I-64 and the services we provide for our valued Choice Privileges Gold members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,ArotherTeamQuality Inn O'Fallon I-64

8/10 Buono

Shizuka

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
ロングドライブの後の宿泊でしたが、快適に滞在出来ました。
Soggiorno di 1 notte a novembre 2023
Risposta di Arother, il giorno 8 dic 2023
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at Quality Inn O'Fallon I-64.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your satisfaction is important to us as a valued Customer and we care are guest not SatisfiedThat issue you point us we defiantly try to resolved.so upcoming Gust happy and not face Repeated complain about We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.SincerelyGeneral ManagerQuality Inn

6/10 Soddisfacente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The wifi was unsecured and any connection we were able to get was almost immediately dropped.
Soggiorno di 1 notte a novembre 2023
Risposta di Arother , il giorno 19 nov 2023
Dear Guest So sorry about this inconvenience, if you inform to Frontdesk about your experience then we can reset the network and you can enjoy the your stayThanks for set review Quality inn Management

10/10 Eccellente

Nicole

Soggiorno di 1 notte a novembre 2023
Risposta di Arother , il giorno 19 nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management TeamQuality inn O'Fallon

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Arother , il giorno 6 nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We only stayed one night, but it was everything we needed. Clean, friendly and close to restaurants. Will definitely stay again
Soggiorno di 1 notte a novembre 2023
Risposta di Arother , il giorno 3 nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

4/10 Scarso

butch

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Arother , il giorno 4 nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Eccellente

Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
For the price you can’t beat it. 10 minutes to airport and clean and safe. Friendly staff. Easy check in
Soggiorno di 1 notte a novembre 2023
Risposta di Arother , il giorno 3 nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Eccellente

Hector, Scott AFB

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i really enjoyed my stay. hotel staff and cleaning staff were friendly, helpful and very professional. i will stay here next time i come this way.
Risposta di Arother , il giorno 2 nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Eccellente

Hector, Scott AFB

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i really enjoyed my stay. hotel staff and cleaning staff were friendly, helpful and very professional. i will stay here next time i come this way.
Risposta di Arother , il giorno 2 nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Eccellente

Hector, Scott AFB

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i really enjoyed my stay. hotel staff and cleaning staff were friendly, helpful and very professional. i will stay here next time i come this way.
Risposta di Arother , il giorno 2 nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Eccellente

Hector, Scott AFB

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i really enjoyed my stay. hotel staff and cleaning staff were friendly, helpful and very professional. i will stay here next time i come this way.
Risposta di Arother , il giorno 2 nov 2023
Dear Guest,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again.Best Regards,Management Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Stay
We stayed 3 nights while locally while work was done on our home. We were pleased with the cleanliness of the room and the customer service was great.
Soggiorno di 3 notti a ottobre 2023
Risposta di Arother , il giorno 28 ott 2023
Dear Pamela, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Inn O'Fallon I-64 and the services we provide for our valued Choice Privileges Diamond members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,JImmyGeneral Manager Quality Inn O'Fallon I-646186288895

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A little hard to find the first time, sitting behind other properties. It was still a great value that met our needs.
Soggiorno di 2 notti a ottobre 2023
Risposta di Arother, il giorno 30 ott 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Quality inn ofallon, ILYour feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Your satisfaction is important to us as a valued GuestSincerely,MANAGEMANT Quality InnO’Fallon, Illinois