My wife's family is local from Hamakua side and we're on the Big Island regularly for the last 35 years. Much of the family works in the hospitality business, so we know of what we speak. One would be hard pressed to find a better, more attractive and accommodating spot in the Ocean View, South Point area. Beautiful landscaping of rock gardens, Lehua trees, flowers. And, the owner owners/managers live on site; a big plus for security and service if you should need anything. The only reason I rated communication with the property manager 3 was that there was difficulty making direct contact the day of the rental before we got there. Bear in mind, I had only made the reservation 36 hours ahead. We will be back.