Hall
Controlla disponibilità

Recensioni per Fortune Resort Sullivan Court, Member ITC Hotel Group

4 out of 5
Fortune Resort Sullivan Court, Member ITC Hotel Group
123 Selbourne Road, Ooty, Tamil Nadu

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 23 su 66 recensioni" "
Valutazione di 8 - Buono. 36 su 66 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 66 recensioni" "
Valutazione di 4 - Scarso. 2 su 66 recensioni" "
Valutazione di 2 - Terribile. 0 su 66 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

8,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Carolyn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property is in a good position uphill from the town (which we found dirty and disappointing ) but walkable. The room was a good size. Complimentary Afternoon tea tasting. Breakfast choices were good from the buffet. The property was well maintained. Staff were friendly and helpful.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 8 apr 2024
Dear Carolyn, We appreciate your honest feedback and we're pleased to hear that you found our property, room size, and amenities to your liking. Your enjoyment of our complimentary afternoon tea tasting and good breakfast choices from the buffet is worth noting, too. It's rewarding to know that our staff's friendliness and helpfulness met your expectations. On the other hand, we are sorry to hear about your experience in the town. We make it a point to ensure our guests have a wonderful stay inside our property, but we understand that outside influences can affect overall experiences. Your feedback will be beneficial in working together with local authorities to make improvements. Your satisfaction is of utmost importance to us and we're glad we were able to meet your expectations once back on our premises. We hope you will consider staying with us again so we can provide you with an even better experience. Regards,S. Rajan,General Manager

10/10 Eccellente

Martin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Grand and well-situated hotel in the centre of Ooty. Staff very attentive. Good restaurant.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 28 gen 2024
Dear Martin, We appreciate you taking the time to share your positive experience at our hotel. It's pleasing to learn that the central location met your expectations and made your stay connected and convenient. We're also glad to know that our staff's attentiveness struck a chord with you, as we strive to provide excellent service to all our guests. Hearing that our restaurant satisfied your culinary cravings is superb news! We are looking forward to welcoming you back in the future and will continuously strive to make your future stays as enjoyable as possible. Regards,S. Rajan,General Manager

10/10 Eccellente

Abhishek

Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 14 dic 2023
Dear Mr.Abhishek, Thank you for taking the time to rate us. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,S. Rajan,General Manager

8/10 Buono

Prashant, Pune

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good hotel for stay in ooty
Soggiorno di 3 notti a novembre 2023
Risposta di General Manager, il giorno 4 dic 2023
Dear Mr. Prashant, We are delighted to know that you consider our hotel as a good choice when visiting Ooty. Your feedback is extremely valuable and motivates our team to always deliver the best quality service. We look forward to hosting you again in the near future, ensuring an even better experience. Kindly keep us in your thoughts for any travel plans associated with Ooty or in our locations across India. Regards,S. Rajan,General Manager

10/10 Eccellente

Jai

Soggiorno di 2 notti a settembre 2023
Risposta di General Manager, il giorno 28 set 2023
Dear Jai, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,S. Rajan,General Manager

8/10 Buono

Harish

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 18 ago 2023
Dear Harish, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,S. Rajan,General Manager

8/10 Buono

Saurabh

Soggiorno di 2 notti a maggio 2023
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Mr Saurabh,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,Guest Relations

10/10 Eccellente

Binoy, NAPERVILLE

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2023
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Mr Binoy,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

SEUNG WAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
전체적으로 괜찮았음. 서비스 훌륭함.
Soggiorno di 1 notte a marzo 2019
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

Nayan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2019
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

Ramesh, Coimbatore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2019
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

kunal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Met expectations
It is a lovely property by Fortune ITC. The food is good and the staff is very welcoming. We enjoyed the stay at this hotel. Located very close to Rose garden and ideal for a walk to the beautiful park. The service staff and the manager at the restaurant needs special mention they are so helpful. They have a good garden and kids play area. It is an ideal place for the families to enjoy a peaceful vacation.
Soggiorno di 2 notti a gennaio 2019
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

kunal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing stay in Ooty
The hotel is located in central Ooty opposite the rose garden. It may not be possible to walk from the hotel to the city center because of the steep hill the hotel is located on but if you have a vehicle, it is very easy to commute. The hotel is neat and clean and worth the 4star status. The facilities are good if you have time to use them. The breakfast had a nice spread and was good. We did not try lunch or dinner because the rates were exorbitant. no ac but its not required any ways
Soggiorno di 2 notti a gennaio 2019
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

6/10 Soddisfacente

Manogari

Non mi è piaciuto: Pulizia e personale e servizio
Room for improvement
I understand that it's a rustic area so can't expect 4/5 star class as in urban areas . However general cleanliness and quality of the food can definitely be improved. Will add to stunning Ooty.
Soggiorno di 2 notti a gennaio 2019
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Amrita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A Comfortable Stay
I had a comfortable stay. The hotel staff were efficient and courteous.
Soggiorno di 1 notte a dicembre 2018
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

Anas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a giugno 2018
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
bathroom should be improved. Curtains had plastics knobs instead of steel, therefore could not take load of heavy curtains and were falling down in midnight. Some of rooms were under renovation which were not informed to us in advance. Otherwise hotel location and food was Ok
Soggiorno di 2 notti a dicembre 2017
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,We have taken note of your concern and we deeply regret the inconvenience caused.We look forward to matching your expectations and hosting you again in the future.Warm Regards,

8/10 Buono

suresh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ooty trip
It was exciting but food prices are so exorbitant
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Sharat, Adelaide

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice hotel in centre of city
Good clean hotel, breakfast - average. Nice staff.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

MVRao, California

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful Hotel close to town
We celebrated a birthday dinner with friends and the restaurant staff went out of their way to accommodate our needs. Special thanks to David, the restaurant manager.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Sharmita

Mi è piaciuto: Personale e servizio
Old but charming little ITC hotel
Its a lovely little hotel with a distinct charm, although its getting a little old now and needs refurbishing, which am told is likely to start soon.. esp the bathrooms look very dated... but the ITC service is excellent.. overall a fairly central location.. right nx to the Rose Garden (500 m away from hotel main gate) and rickshaws are easy to get, for local travel... overall quite an enjoyable hotel..
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

4/10 Scarso

Anonymous, Mumbai

Non mi è piaciuto: Personale e servizio
Not so great stay!!
The wifi was not working for the three out of 4 days of our stay even after we complained with the hotel staff many times. The only reason given to us was that it was a technical issue and they cant do anything about it. Seriously, so many days to fix this problem. Few lightnings were not working in our room and so the ambience was not good at all. Bath robes kept in the bathroom were defective and the housekeeping didnt change them even though they were cleaning our room daily. Its no use booking a suite if basic amenities are not attended by the hotel and the hotel staff didnt even have a courtesy to apologise also for the inconvenience and the only thing they did was nodding their heads and agreeing to what we complained. The room service never bought any receipt or bill to sign for the food we ordered in the room even after reminding them few times. The only thing I liked in the hotel was the service provided by the restaurant staff during breakfast timings and their service was excellent and very courteous. The
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,We have taken note of your concern and we deeply regret the inconvenience caused.We look forward to matching your expectations and hosting you again in the future.Warm Regards,

8/10 Buono

Priyanka, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable stay
Hotel staff were very well trained and accommodating. Rooms are well kept but for the price I feel they should include things like slippers, bath robes etc. Loved their lobby & overall ambience.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

4/10 Scarso

kamal

Non mi è piaciuto: Condizioni e dotazioni della struttura
don't book this hotel
not good
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,We have taken note of your concern and we deeply regret the inconvenience caused.We look forward to matching your expectations and hosting you again in the future.Warm Regards,

6/10 Soddisfacente

Travels a lot, gurgaon

Mi è piaciuto: Comfort della camera
Not recommended
This was for a family trip with young kids. Hotel staff, while friendly, cannot speak English well. It was a challenge to communicate Poor service of cabs. Have to rely on autos. South Indian food is good. Multicuisine not that good. Rooms are nice and clean. Grounds are ok. Overall good hotel if you are a South Indian. Good location
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,We have taken note of your concern and we deeply regret the inconvenience caused.We look forward to matching your expectations and hosting you again in the future.Warm Regards,

10/10 Eccellente

Kesavan Unni, Cochin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
EXCELLENT RESORT
Comfortable,centrally located,courteous service,good parking area .Food was really good and sumptuous.Ambience was excellent and the piano programme during the dinner time was so melodius.....Our special mention to the musician... Thanks Sullivan Court...Keep Up The Standards!!! Wishing You All The Best
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

christophe, Paris

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
lieu idéal avec prix raisonnable
L'hotel Fortune Resort Sullivan Court est situé sur une colline. Le personnel est aimable. l'hotel dispose d'un restaurant, d'un bar, d'un centre de thalassothérapie et d'un billard. Les plats servis au restaurant ne présentent pas ungrand interet. Le petit dejeuner est correct mais pas extra ordinaire non plus. Le wifi n'est pas gratuit, le code vendu n'est bon que pour un appareil, il fonctionne sur 12h. Point positif: l'hotel est situé sur une colline et est au calme par rapport au bruit de la ville qui n'est pas très loin (5 minutes à pied). Un bon rapport qualité prix.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Pam, Australia

Mi è piaciuto: Pulizia e comfort della camera
Expensive for what you get
We were only there one night and 2 things we particularly needed was good internet and for them to book a taxi for our onging journey. While the website advertised free internet, it was only for one device and only for 12 hours, many of which you are asleep!! The hotel booked a taxi for us to get to Coinbatore for Rs4000 but when we went down the street we could book one for ourselves for Rs2000. The general cleanliness of the lift and hallways was not great and the bathroom looked sad, particulary the shower. Compared to other hotels we have been to staff were disinterested and slow to attend.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,We have taken note of your concern and we deeply regret the inconvenience caused.We look forward to matching your expectations and hosting you again in the future.Warm Regards,

8/10 Buono

Rahul, Bangalore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Experience
Good Experience. Very courteous staff. Food is good but can be better. Location is good. Need to put some clear directions on how to reach the hotel, especially for those coming there for the first time.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Not Provided

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

the kid , australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Close to town centre with rickshaw
Went to rose garden, botanical gardens, and shopping the markets
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,We have taken note of your concern and we deeply regret the inconvenience caused.We look forward to matching your expectations and hosting you again in the future.Warm Regards,

10/10 Eccellente

sunil, delhi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
excellent
the stay was good & staff, food etc all were excellent
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel is in a good location on the edge of town. It is very quiet and peaceful. Wifi is chargeable but the connection is good. The food in the restaurant is very good.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A very charming hotel serving amazing food!
I had a fantastic stay in this very charming hotel. The staff were very attentive and very friendly. I have no hesitation in coming back to this hotel next time! The only negative aspect is the 'jogging track' in the gardens which is filled with concrete blocks and is not the safest place to go jogging! Also the wifi is pretty weak but this is common to Ooty.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Jean-Luc, Chennai

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Nice hotel, well placed in Ooty
Quiet and well placed hotel wit a good Indian / Continental restaurant I appreciated a lot the very good bedding
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

VENKATESWARAN, Gurgaoan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
Good, but again internet is not available freely, in this age of Facebook
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Past it's sell-by date
Faded glory
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

kavita kslani, mumbai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel in ooty to stay .
It was a good experience staying at hotel. It is near to rose garden as well to market also.we handsome issues regarding our hotel payment as I've booked through Expedia, but mr Deepak has handled it nicely.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
One of the Best Hotel Stays
The hotel was excellent. The staff was courteous and extremely friendly. Every requirement of ours was taken care of with no exceptions. I will recommend this hotel for people traveling to Ooty.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Bharadwaj, Bangalore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Stay
Very old buliding and bathrooms has to be refurbrished
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Anup, Delhi

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Comforable and courteous
Situated in a centrally located location . the facilities are adequate and comfortable. The staff was very courteous.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

6/10 Soddisfacente

Ravi, Chennai

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
There were hairs near the bath tub which wasn't cleaned all the five days.. Room service and the hotel ambience was outstanding. Cleanliness and Hot water are the ones that need more attention.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
ممتاز
الفندق ممتاز جداً ولكن صعوبة الوصول اليه تحتاج بعض التعديل
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

navin, bangalore

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
good to stay
it was clean but not up to the mark
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura
Good hotel but not a 5 star
The hotel was good, but not a 5 star. The room size is small though. The customer service could have been better.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing hospitality wth so kind n caring staff
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Aninda, India

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Experience with Fortune Sullivan Court, Ooty
Overall experience was quite enjoyable. Mr Dinesh & Mr Venkat were very warm & hospitable. Sullivan Court undoubtedly is the best you can get in Ooty. Suggestions for improvement - The room interiors can be done differently and the washrooms need a design revamp. Such small washrooms shouldn't have bathtubs, they should have shower cubics.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

10/10 Eccellente

James, Leeds UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location
Lovely hotel with friendly efficient staff and very good food.
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,

8/10 Buono

Vanessa, Melbourne, Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It is an excellent place to visit
It was over all a very good stay and i would suggest not to go by the reviews mentioned earlier. The hotel the staff , the cleanliness of the room all are perfect. Specially the Manager in the restuarant was very helplful and was ready to serve and provide what ever was asked. A must visit place
Risposta di Guest Relations, il giorno 6 lug 2023
Dear Sir,Vanakkam,Thank you for your encouraging words.Thoughtful appreciation like this motivates us to strive harder always.We look forward to hosting you again in the future.Warm Regards,