Bar accanto alla piscina

Recensioni per Quality Inn At International Drive

2.5 out of 5
Quality Inn At International Drive
8300 Jamaican Ct, Orlando, FL

Recensioni

6,4
Valutazione di 10 - Eccellente. 435 su 1833 recensioni" "
Valutazione di 8 - Buono. 435 su 1833 recensioni" "
Valutazione di 6 - Soddisfacente. 334 su 1833 recensioni" "
Valutazione di 4 - Scarso. 303 su 1833 recensioni" "
Valutazione di 2 - Terribile. 326 su 1833 recensioni" "

6,4/10

Pulizia

7,0/10

Personale e servizio

6,4/10

Servizi

6,0/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Averne, Road Town

Area safe , convient to transportation and malls Rooms need new carpets !
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Luisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My bien
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Julia

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Hotel was nearby everything. Walking distance to gym, grocery, restaurants, and attractions. Hotel does need a little more upkeep, old furniture, stains on couch and carpet looks old but clean. The bed was extremely clean and comfortable. It was affordable and convenient for me. I would stay there again.
Soggiorno di 5 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Hi Julia,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

10/10 Eccellente

Judith

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy buena ubicacion muy limpia tranquila
Soggiorno di 1 notte a maggio 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Hi Judith,Providing a comfortable and peaceful environment for our guests is our priority, and we're glad that we could meet your expectations. Thank you for your kind words, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!

8/10 Buono

Juan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
En general todo bien
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 3 mag 2024
Hi Juan,We are glad to hear that everything was fine during your stay. If there's anything specific we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back in the future!

10/10 Eccellente

Erika, Gurabo

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Muy buena ubicacion pero deberia mejorar la limpieza. El cuarto olia a cigarrillo a pesar de que era un cuarto para no fumadores.
Soggiorno di 7 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 1 mag 2024
Hi Erika,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Katiria

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Había leído varios comentarios muy malos acerca del hotel. En mi pareces está súper bien, todos los días nos dejaban toallas limpias y papel sanitario. Siempre que me hospedo en un hotel no me gusta que recojan la cama, por eso no me molesto que no recogieran la mía. La transportación muy efectiva, los días que visitamos Universal, Island y SeaWorld no movimos en la transportación del hotel. Deberían de darle un poco de cariño a la alfombra de la habitación; pues estaba un poco manchada. De todo lo demás súper bien; la habitación tiene televisión, microondas, nevera, secadora de pelo y plancha para la ropa. Está ubicado en un lugar muy bueno en el cual puede moverte a pies.
Soggiorno di 7 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 1 mag 2024
Hi Katiria,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

10/10 Eccellente

Iris Y

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
ubication and transportation service
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 1 mag 2024
Hi Iris Y,I am pleased to hear that you found our hotel's location convenient, and we're glad you enjoyed our transportation service. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future!

10/10 Eccellente

Edgardo Y Garcia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La localización
Soggiorno di 4 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 1 mag 2024
Dear Guest,We are delighted to hear that you found our hotel's location convenient! Thank you for choosing to stay with us. We hope to have the pleasure of hosting you again in the future.

4/10 Scarso

Raul, Miami

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e servizi
The property charge me taxes, when i already paid for it on expedia app. Also the cleaning person in 4 nights just clean the room one time and then he knocked to change towels at 7 am
Soggiorno di 4 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 27 apr 2024
Hi Raul,Guest satisfaction is our primary aim and it is disheartening to hear that this is not the impression we left you with. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. We will investigate your feedback with our management for prompt action.

2/10 Terribile

Juan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 27 apr 2024
Hi Juan,I sincerely apologize for any issues you experienced during your stay. We are disappointed that we were not able to meet your expectations. We would appreciate it if you could share with us how we can make your next visit more pleasant. We hope for the opportunity to make things right and regain your trust in our services and hospitality.

4/10 Scarso

Celeste

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 27 apr 2024
Hi Celeste,It's disheartening to learn that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate any specific details about your stay so that we can address and improve upon the areas that didn't meet your expectations.

8/10 Buono

bruce

Viaggio di coppia
Mi è piaciuto: Personale e servizio
We really liked this place for its convenience to everything lots of shopping and things to do in the area. The rooms could use some updating. They still have carpet which looks old, but look clean. Our fridge the door didn’t close properly so it was all iced up inside. Dust in the corners, but bed and towels clean. had a lot of choices for the included breakfast each morning. Waffles with the little waffle machine was very good and cereal and oatmeal, eggs, sausages, toast, etc. Pool was very nice, lots of loungers and tables to sit at . All in all for the money you can’t go wrong, if you want to go to Florida and save a little money. I would go back :)
Soggiorno di 7 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 24 apr 2024
Hi Bruce,We highly value your business and appreciate your feedback. Your comments about the aspects of your stay that you enjoyed, as well as areas where we can improve, will help us enhance the experience for you and other guests in the future. We hope to have the pleasure of welcoming you back soon.

8/10 Buono

Beatriz

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Within walking distance from a great selection of restaurants and minor attractions like the Wax Museum and Aquarium
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 23 apr 2024
Dear Guest,It's great to hear that you enjoyed your stay with us and appreciated our prime location. We are excited to have you back soon!

2/10 Terribile

Arsenio

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was disgusting. Upon arrival, the lobby was dirty, torn chairs, dirty carpets and very poor customer service, when asked why it was so hot in the lobby, they replied that they had no idea. There was no ice in any of the machines. The room looked like a crime scene, there was a stain behind the chair that looked like it could be any bodily fluid. One of the beds was broken with a hole in the middle. The mat in the bathroom was dirty and the tub clogged. Very poor lighting, 2 lightbulbs out. A lot of loud music right outside our door in room 105. Overall disgusting, I guess u get what u pay for, nevertheless; this place should be condemned.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 23 apr 2024
Dear Guest,I'm deeply sorry to learn about your unpleasant experience. This is certainly not the standard we aim to uphold. Your feedback is taken very seriously, and we'll be sure to investigate and address the issues promptly. Please accept our sincere apologies for the discomfort you faced. We value your patronage and hope to have the chance to regain your trust on a future visit.

10/10 Eccellente

eneida

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Todo muy bien
Soggiorno di 5 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 21 apr 2024
Dear Guest,We are thrilled to hear that everything met your expectations. Thank you for your positive feedback. We're looking forward to welcoming you back soon!

10/10 Eccellente

kelly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
easy to get to placese
Soggiorno di 5 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 21 apr 2024
Hi Kelly,I am pleased to hear that our location made it easy for you to access nearby attractions. Thank you for choosing to stay with us, and we hope to welcome you back for another convenient visit soon!

6/10 Soddisfacente

Carlos

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property it is good for sleeping not to much noises, in a very good ubication for restaurants, shopping and theme parks. One bad thing is the maintenance of the property it is poor the elevators are terrible and during our stay the closest elevator to our room was out of service. The food is not to bad, but always the same type.
Soggiorno di 5 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 21 apr 2024
Hi Carlos,Thank you for your detailed feedback. We're glad to hear that you found our property conducive to a good night's sleep and appreciated its convenient location. We apologize for the maintenance issues you encountered and assure you that we are working to address these concerns. Regarding the food, we appreciate your input and will take it into consideration as we strive to enhance our offerings. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Eccellente

Janet

Mi è piaciuto: Pulizia, personale e servizio, servizi
Nothing fancy, but clean, practical, easy to reach and on a smaller budget definitely good value.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 19 apr 2024
Hi Janet,Your satisfaction is our top priority, and we aim to offer great value for the services we provide. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

2/10 Terribile

Swaroop

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had issues with the key and front door. Had to come to the lobby multiple times to fix the issue.
Soggiorno di 4 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 19 apr 2024
Hi Swaroop,We apologize for the inconvenience you experienced with your room key and front door during your stay. Your feedback is important to us, and we will address this issue with our team to prevent recurrence in the future.

8/10 Buono

Armando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall it was good
Soggiorno di 4 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Armando,Our team is delighted to hear that you had a good overall experience during your stay with us. Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you for choosing our hotel.

10/10 Eccellente

Sergio

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Is very well located. Just in front of Icon Park and near many good restaurants.
Soggiorno di 6 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Sergio,We're pleased to hear you found our location favorable. We hope it added to the overall enjoyment of your stay. Thank you for choosing us.

8/10 Buono

Obner

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I honestly likes the stay. I just didn't like the smell in my room, smelled old or like wet carpet. The light in the room I was staying in was not functional. Over all the place was safe and quiet.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Obner,I am glad to hear that you overall enjoyed your stay with us. However, we apologize for the inconvenience caused by the smell in your room and the issue with the light. Your feedback is valuable to us, and we'll address these issues promptly to ensure a more comfortable experience for you and future guests.

8/10 Buono

Leonardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
El desayuno no es nada bueno. Explicado asi: el primer dia es perfecto, el.segundo dia ya cienza a cansar por q es exactamente igual q el primero, y asi. Todos los dias el desayuno es lo mismo.
Soggiorno di 9 notti a marzo 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Leonardo,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

10/10 Eccellente

Maribel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente hotel
Soggiorno di 5 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Maribel,I am thrilled to hear that you found our hotel excellent! Your satisfaction is our priority, and we're grateful for your support. We hope to have the pleasure of welcoming you back in the future for another memorable experience.

10/10 Eccellente

Maribel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente lugar y excelente localización
Risposta di Sophia CSR, il giorno 16 apr 2024
Hi Maribel,We are delighted to hear that you found our hotel to be an excellent place with an excellent location! Thank you for your kind words. We strive to provide the best experience for our guests, and we're thrilled that you enjoyed your stay with us. We look forward to welcoming you back again in the future!

6/10 Soddisfacente

Shar Louis

Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 16 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honest rating and are committed to continuously improving our services to better meet your expectations. If there are specific areas where you feel we can enhance your experience, please do not hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations on your next visit.

6/10 Soddisfacente

Derli

Soggiorno di 6 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 6 mag 2024
Hi Derli,Thank you for your feedback and rating. We are glad to hear that you had a satisfactory experience with us. Please let us know how we can improve to earn a higher rating next time. We look forward to your next visit.

8/10 Buono

Osvaldo

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 14 apr 2024
Hi Osvaldo,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Buono

Terry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Breakfast
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Terry,Thank you for your 4-star rating! We're glad to hear that you enjoyed your experience with our service. We always strive to provide the best possible experience for our customers, so if there is anything that we could improve upon, please do not hesitate to let us know. We appreciate your feedback and hope to serve you again in the future.

10/10 Eccellente

Rose

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy buena para ir a los parques (quedan cerca) y tiene muchos restaurantes y atracciones cerca. La pisicna y el jacuzzi son un super plus; tiene una vista hermosa en las noches y el desayuno es variado. Como todo hotel tiene sus detalles, pero no me quejo.
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Rose,Your acknowledgement of our efforts brings us immense joy. It is our utmost pleasure to have contributed to your positive experience, and we eagerly anticipate the privilege of hosting you again for another exceptional stay in the near future!

10/10 Eccellente

Naty

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Muy punto
Soggiorno di 6 notti a marzo 2024
Risposta di Sophia CSR, il giorno 6 apr 2024
Hi Naty,A hearty thanks for your review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our team hopes to have the chance to serve you again on your next visit.

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stay here every year transportation to the parks restaurants attractions nearby
Soggiorno di 4 notti a marzo 2024
Risposta di Sophia CSR, il giorno 6 apr 2024
Hi Joseph,Our team is committed to providing you with a seamless and enjoyable experience. It's wonderful to hear that our convenient location near transportation to the parks, restaurants, and attractions adds to your stay. We appreciate your loyalty and look forward to welcoming you back for another wonderful stay!

8/10 Buono

Eileen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La pasamos super y muy agradable
Soggiorno di 4 notti a marzo 2024
Risposta di Sophia CSR, il giorno 1 apr 2024
Hi Eileen,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.

2/10 Terribile

Jose cruz

Pague dos reservaciones y cuando llegue hacer el cheking me dicen que no tenian habitaciones disponibles
Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 2 apr 2024
Hi Jose,Thank you for sharing your review. We apologize for any inconvenience you may have experienced. This is not typical of our guests' experiences at our property. We have brought this issue to the attention of our management team. If you still have any concerns, kindly contact the property to resolve the issue.

8/10 Buono

JORGE FABIO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tienen que tener pendiente, que le hacen unos cargos ocultos cuando usted llega, a mí por cinco noches, me cobraron 60 $ adicionales, que no lo tenía contemplado ni por EXPEDIA ni me avisó el Hotel tampoco
Soggiorno di 5 notti a marzo 2024
Risposta di Sophia CSR, il giorno 1 apr 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 Buono

edwin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Eln servicio de Internet no es el mejor. Muy inconsistente. El desayuno es el mismo todos los días, con muy limitadas opciones. Cero queso y jamon y no lo varían nunca. Todos los dias desayunas lo mismo.
Soggiorno di 7 notti a marzo 2024
Risposta di Sophia CSR, il giorno 30 mar 2024
Hi Edwin,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the inconsistency of our internet service and the limited options in our breakfast offerings. Your comments are valuable, and we will work to improve these areas to provide a better experience for our guests.

6/10 Soddisfacente

Loreyn Marie Gonzalez, CANOVANAS

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia
Tiene muy buena ubicación pero tienen q mejorar la limpieza.
Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 30 mar 2024
Dear Guest,We greatly appreciate your business, and your feedback holds immense value to us. Sharing your positive experiences and suggestions for improvement enables us to deliver an even better experience for you and all our future guests. We look forward to welcoming you back soon, and thank you for choosing us as your destination of choice.

6/10 Soddisfacente

Brian

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 6 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 29 mar 2024
Hi Brian,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

2/10 Terribile

jessica

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bad room and condition for the price.
Soggiorno di 4 notti a marzo 2024
Risposta di Sophia CSR, il giorno 27 mar 2024
Hi Jessica,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 Scarso

KENIA

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
room service only exchange towels, not even straight the bed; comforter was with visible dirty spots on it. bathroom had poor condition toilet seat and bath tub overall needs update
Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 27 mar 2024
Hi Kenia,I sincerely apologize for the shortcomings you experienced with our room service and the condition of the room during your stay. Your feedback is invaluable, and we will take immediate action to rectify these issues and ensure a higher standard of service and cleanliness for our guests.

8/10 Buono

Kirsten

Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 16 apr 2024
Hi Kirsten,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

8/10 Buono

Ashay

Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 16 apr 2024
Hi Ashay,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

6/10 Soddisfacente

Perpetua A. H

Wi-Fi access was a limited making it difficult to connect and work. Breakfast was basic and there was no variety throughout my stay
Soggiorno di 5 notti a marzo 2024
Risposta di Sophia CSR, il giorno 26 mar 2024
Dear Guest,We apologize for the limited Wi-Fi access and the lack of variety in breakfast during your stay. Your feedback is valuable, and we'll work to improve our services for a better experience in the future. Thank you for bringing this to our attention.

2/10 Terribile

Arnold

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
breakfast was good but air condiner not working in dining area hot. didnt get good room service curtians dirty in room and blankets on beds stand dirty not good!
Soggiorno di 14 notti a marzo 2024
Risposta di Sophia CSR, il giorno 26 mar 2024
Hi Arnold,Appreciate you for sharing the review of your recent stay with us. I am particularly pleased that you liked our breakfast offerings. However, we apologize for the inconvenience you faced regarding these issues. Please note that your concerns have been passed on to the concerned team for improvement. Hope to serve you better on your next stay.

4/10 Scarso

Tim

Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 14 apr 2024
Hi Tim,Our goal is to ensure that all of our guests have a positive experience, and we are disappointed to hear that we fell short in your case. If you could provide more details about your disappointments, we would greatly appreciate it. This will enable us to make the necessary improvements to ensure that our future guests have a better experience.

10/10 Eccellente

Jeffrey, Johnstown

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that it is near Universal, and ICON Park.
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 26 mar 2024
Hi Jeffrey,I am pleased to hear you found our location favorable. We hope it added to the overall enjoyment of your stay. Thank you for choosing us.

8/10 Buono

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The free breakfast was nice. The TV channel selections was poor.
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 23 mar 2024
Hi Mark,Thank you for your feedback. We are glad you enjoyed the complimentary breakfast. We apologize for any inconvenience regarding the TV channel selection and will take your comments into consideration for future improvements.

2/10 Terribile

Rajender

Soggiorno di 4 notti a marzo 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Rajender,It's disheartening to learn that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate any specific details about your stay so that we can address and improve upon the areas that didn't meet your expectations.

10/10 Eccellente

MANUEL

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 19 mar 2024
Hi Manuel,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.