Biancheria da letto di alta qualità, materassi a doppio strato

Recensioni per Lotus Boutique Inn & Suites

3 out of 5
Lotus Boutique Inn & Suites
505 South Atlantic Avenue, Ormond Beach, FL

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 434 su 1199 recensioni" "
Valutazione di 8 - Buono. 332 su 1199 recensioni" "
Valutazione di 6 - Soddisfacente. 213 su 1199 recensioni" "
Valutazione di 4 - Scarso. 112 su 1199 recensioni" "
Valutazione di 2 - Terribile. 108 su 1199 recensioni" "

7,6/10

Pulizia

8,0/10

Personale e servizio

7,0/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Ted

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Though the property is an older property, the room was clean and appeared to be well taken care of. The mattress was firm, but not hard, and was comfortable. The associated we're friendly and helpful. I would definitely stay there again, if in the area.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Carl

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the hotel was on the budget end , but was clean and staff was good. lacking in the breakfast area, no cereal only yogurt and muffins. we enjoyed ourn stay and got breakfast from other places.
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 1 mag 2024
Hello Carl,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we lacked. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

10/10 Eccellente

Tracie

Viaggio con la famiglia
Parking isn’t good
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 1 mag 2024
Dear Tracie,Thanks for the stay and the positive feedback.We will definitely address your concerns about the parking. Guest feedback is essential for us to improve our services.You can expect a further improved stay next time.I look forward to welcoming you again.Sincerely,Hotel Manager.

6/10 Soddisfacente

Dawnel

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
Beach front with. Pool and fireplace is amazing! However, the rooms were very very dirty. Blood and mold on the curtains and ceiling is very unacceptable. The state on their website that they offer breakfast but that is a bit of a stretch, I wouldn’t even consider it a continental breakfast. I expressed my concerns to the front desk but nothing was done about the uncleanliness of our room. Very disappointed.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 1 mag 2024
Dear Dawnel,Thank you for your stay and for taking the time to give us your feedback on our property. We are extremely sorry for each of the negative experiences you had at this hotel, as you have mentioned. Our apologies for all the issues you encountered during your stay, but this is certainly not the kind of guest experience we want you to have. Your concerns will be thoroughly investigated with our team, and management to ensure effective actions are taken to resolve each of the issues. We request your understanding and consideration to give us another opportunity, and we don’t want you to have a negative impression of our hotel. We hope that you will consider it favorably.Sincerely, Hotel Manager

4/10 Scarso

Fabio

Mi è piaciuto: Pulizia
Room 116 was the worst experience of my life. Noisy from both sides of the room. I tried to end my stay early due to discomfort with the noise and cars Headlights going though the curtains all night and wasn’t allowed to. I tried to upgrade my room but the staff tried to charge me more than the online price for that room. Terrible experience!
Soggiorno di 17 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 1 mag 2024
Dear Fabio,We apologize for the inconveniences you have faced. We are investigating the issue you have mentioned and will take strict actions to resolve it. I request your understanding and appreciate your patience. Your feedback is important to us, and you will have a seamless stay next time. I look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Eccellente

Luis, Miami

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful!
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Hello Luis,Thanks for the stay and the great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews, which motivates us to serve better.I look forward to welcoming you again.Sincerely Hotel Manager.

10/10 Eccellente

Roberto

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Highly recommended this property
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Roberto,Thank you for the stay, positive feedback and appreciating the hotel.We are very happy to hear that and privileged to have you as a guest.We look forward to welcoming you again.Regards,Hotel Manager.

8/10 Buono

Karey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great affordable quieter property, we had a nice overnight stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Hello Karey,Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future.Sincerely,Hotel Manager

10/10 Eccellente

Yoma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We got the king jacuzzi suite very nice only thing was jacuzzi needs a little bit of a redue there was cracks in it other then that very lovely place get a beach view for the best experience
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Hello Yoma,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

4/10 Scarso

Lee, Oakdale

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I know the area is recovering from past hurricanes but the door did not lock from inside, window curtains were falling off rode, rust on anything that was metal, phone line was not working, bed frames were all chipped, windows were dirty and very limited parking. We just stay because it was right off the beach and did not want to deal with hassle of finding a different hotel at last minutes. Would NOT recommend for anybody.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Lee,Thank you for staying with us and also for sharing your valuable feedback. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. We look forward to welcoming you back and we are confident that you will see a better version of us then. Sincerely, Hotel Manager

8/10 Buono

Antonela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 29 apr 2024
Dear Antonela,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you for choosing our hotel, and we hope to see you again soon!Sincerely,Hotel Manager

10/10 Eccellente

Steve, Winter Park

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Seems like the rooms have just been re modeled..property is very clean, fabuloso is a very clean smell..Pool area is clean and well kept..
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 26 apr 2024
Hello Steve,Thank you for your recent stay at our property. We truly value the opinions of our guests. Providing our guests with the best possible hospitality and experience has always been our mission! I am happy to read that you had a nice time during your stay.It has been an honor to have you as a valued guest. I look forward to seeing you back again. Sincerely,Hotel Manager

8/10 Buono

Mary, Wellsville

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is right on the beach and the balcony with our room was a perfect place to be when we had enough sun. The view was gorgeous! Although there was an elevator to get to our room, you had to use steps to get to the beach, so that is hard for older people or handicapped people. The shower did not have a lot of pressure and you had to turn the shower head towards the wall so it didn't leak through the doors onto the floor. Otherwise, it was a great place to stay!
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 25 apr 2024
Hello Mary,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

10/10 Eccellente

Cheyenne

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 26 apr 2024
Hello Cheyenne,Thank you for the stay and the feedback. I am confident that you had a great stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

10/10 Eccellente

Kathryn, Grayling

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
loved the view and access to businesses.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 25 apr 2024
Dear Guest,Hello Kathryn,Thank you for the stay and for appreciating the location and view of the hotel.We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again.Regards,Hotel Manager.

8/10 Buono

Rosalia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 23 apr 2024
Dear Rosalia,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you for choosing our hotel, and we hope to see you again soon!Sincerely,Hotel Manager

10/10 Eccellente

Shantina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love it
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 23 apr 2024
Dear Shantina,Thank you for the feedback. I'm glad to hear that you enjoyed your stay here with us.Our goal has always been to give our visitors the finest hospitality and experience possible. We genuinely cherish our customers' feedback. I'm looking forward to your return.Sincerely,Hotel Manager

8/10 Buono

Steven

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great parking for our motorcycles. Nice and friendly
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 21 apr 2024
Hello Steven,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good time
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 21 apr 2024
Hello Joseph,Thanks for your stay.It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.Sincerely,Hotel Manager

10/10 Eccellente

Kimberly

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I bought the hotel stay for my parents for Mother’s Day. They came home this am and had nothing but great things to say. They said everyone was so pleasant and nice. My mom even complimented the chairs on the balcony so she could watch the ocean in the morning with her coffee. They both seemed relax and happy. They also said it was dog friendly they were debating on taking my dog next time.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 21 apr 2024
Hello Kimberly,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.

10/10 Eccellente

aracelys

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rooms have been renewered, Hot Tub wasn’t working property don’t like it.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 19 apr 2024
Hello Aracelys,Thanks for the stay and the feedback.Your comments are important for us.I regret the inconvenience, however. We will investigate your observations and communicate with the concerned for corrective action. You can expect a trouble free stay next time.Please do visit again. Sincerely,Hotel Manager.

10/10 Eccellente

Kathryn, Grayling

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ocean was great, too many barking dogs.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 19 apr 2024
Hello Kathryn,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

10/10 Eccellente

DOMENIC

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lenworth is the best ever guest service!
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 17 apr 2024
Dear Domenic,Thank you so much for your kind words and for recognizing Lenworth's exceptional guest service. We are thrilled to hear that you had a wonderful experience during your stay with us. Providing excellent service is our top priority, and we will be sure to share your feedback with Lenworth and the rest of our team.I look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

10/10 Eccellente

lori

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 17 apr 2024
Dear Lori,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

6/10 Soddisfacente

Cora

Viaggio con la famiglia
Honestly, the place was nothing to brag about. The room was ok, its a continental breakfast, aka muffins, bananas, apples and coffee. The only thing about this room that was great, was the view and location. 5 minutes from Daytona and 1 hour from St. Augustine
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Hello Cora,Thanks for your stay and the feedback telling us about the positive and negative aspects. My apologies for the inconvenience. We shall work on a priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. I hope to welcome you again soon.Sincerely,Hotel Manager.

10/10 Eccellente

thomas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic Staff. Great location. Great views.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 15 apr 2024
Dear Thomas,Thank you for the stay and for appreciating the location and staff.We are very happy to hear that and privileged to have you as a guest. We look forward to welcoming you again.Regards,Hotel Manager.

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Need to improve in room coffee and coffee cups in the room . Not much for breakfast options
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 13 apr 2024
Hello John,.I have noticed your feedback and appreciate your valuable suggestions . We will check and take effective actions for the further improvement of breakfast choices. Guest satisfaction is important to us. I look forward to your next visit.Sincerely,Hotel Manager.

8/10 Buono

philip

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Advertised as having a bar, false no bar. Free Breakfast Banana or Muffin not really a Breakfast. Staff pleasant enough.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 13 apr 2024
Hello Philip,We have noticed your feedback and regret the breakfast.Your reviews are important to us.We shall check and take corrective steps on priority.Nice to see the praise for our staff.Customer satisfaction is important to us.Please do visit us again.Sincerely,Hotel Manager.

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff, room good, had everything needed. Great area right next to beach. Highly recommended
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 11 apr 2024
Hello Karen,Thanks for the stay and great feedback.It is truly encouraging to our entire team.We feel proud when we get such reviews and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager.

10/10 Eccellente

Donna, Smiths Station

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I absolutely love the fact that the property looked EXACTLY like the photos online..... very nice ❣️Parking lot is a little compact but there is additional parking across the street. Pool is not heated but was very clean and big enough for several groups of kids or adults to enjoy. The room was spacious and very nice..... very clean ❣️And the staff were extremely helpful and so friendly.....I will definitely stay there again ❣️
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 11 apr 2024
Hello Donna,Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future.Sincerely,Hotel Manager

6/10 Soddisfacente

Trisha

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
I like that it was on the beach! They need to better mattress for the beds. And the fridge stinked. I saw the crowed that stayed there was a little sketchy. The staff was so nice. But our favorite part it was on the beach!
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 9 apr 2024
Dear Trisha,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

8/10 Buono

Juan Manuel

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Solo que se nos perdieron unas sandalias
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Hola Juan,Estamos realmente arrepentidos y decepcionados de ver tal comentario. Nuestras disculpas en cualquier caso. Comprobaremos completamente este incidente y actuaremos según las verdaderas razones. Tus comentarios son importantes para nosotros. Solicite su comprensión y consideración.Atentamente,Gerente del hotel.

6/10 Soddisfacente

Emily

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property needs fixing and cleaning badly
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 6 apr 2024
Hello Emily,Thank you for your stay and feedback regarding your recent stay at our property. I have noted your comments about what you liked and disliked during your stay. My apologies. We will further improve the amenities and hospitality based on your observations. I hope to welcome you again soon.Sincerely,Hotel Manager.

10/10 Eccellente

Kaya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Kaya,A hearty thanks for your stay and the five-star rating. We feel blessed to have you as our guest, and we value your business for choosing us. Our team assures you of the best of our services at all times.Sincerely,Hotel Manager

6/10 Soddisfacente

Diane

Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 8 apr 2024
Dear Diane,Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.Sincerely,Hotel Manager.

10/10 Eccellente

Cheyenne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 6 apr 2024
Dear Cheyenne,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

4/10 Scarso

Jane

This was the dirtiest place I’ve ever stayed in and was not a DA compliant. The bathroom was dirty. The windows were dirty. The floor was dirty, and the front desk was very unfriendly.
Soggiorno di 8 notti a marzo 2024
Risposta di Hotel Manager, il giorno 5 apr 2024
Dear Jane,Thank you for your recent stay at our hotel and giving us the feedback.I apologize for failing to meet your expectations. Your satisfaction is important to us and we will make improvements to ensure an exceptional experience next time. I hope that you will consider staying with us.Sincerely,Hotel Manager.

10/10 Eccellente

Brenda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 3 apr 2024
Hello Brenda,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Eccellente

Chasity

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 2 apr 2024
Hello Chasity,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay, looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our top priority. Please stay with us again.Sincerely,Hotel Manager.

10/10 Eccellente

Angela Denise

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Kind staff, easy access to the beach right out back.
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Angela,Thank you for the stay and the nice comments.It is good to know that you had a satisfactory experience.It is a privilege for us to have guests like you.We are looking forward to your next visit.Sincerely,Hotel Manager.

4/10 Scarso

Wilmer O

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Wilmer,Thanks for the stay, but sad to see the two stars. My apologies for all the inconveniences. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager.

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Average
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Robert,Thanks for the stay and the feedback.Your comments are important for us.We will definitely work on your observations.You can expect a further improved stay next time.Please do visit again. Sincerely,Hotel Manager.

10/10 Eccellente

Emmanuel

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Emmanuel,Thanks for the stay and your appreciation with a five-star rating.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Eccellente

Patrick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sometimes it’s hard to get everything you expect online but this one worked out great
Soggiorno di 6 notti a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Patrick,Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain, will be encouraged by your remarks. We continuously strive to exceed guest expectations. We look forward to serving you in the future.Sincerely,Hotel Manager

6/10 Soddisfacente

Jenna

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great pool and hot tub.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Jenna,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your positive comments and are happy to hear you had a pleasant stay with us. We are waiting to welcome you back soon.Sincerely,Hotel Manager

6/10 Soddisfacente

Jonathan

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Poor water pressure Very uncomfortable bed
Soggiorno di 5 notti a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Jonathan,Thanks for your stay at our property. I really appreciate your feedback and telling us what you liked and the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. I look forward to your next visit for a fantastic experience.Sincerely,Hotel Manager.

6/10 Soddisfacente

Miguel

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Poor quality for the price
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Miguel,I am very sorry to hear that we could not meet your expectations. My apologies for the problems you experienced. Our team will resolve the issues as quickly as possible. We shall ensure that you have a pleasant stay next time. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Eccellente

ELISABETH

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Something of a gem - great location!
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Elisabeth,Thank you for the stay and the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to having you back many more times in the future.Sincerely,Hotel Manager

8/10 Buono

Wilmarie

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Smoke odor in the rooms.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager, il giorno 1 apr 2024
Hello Wilmarie,Thanks for the stay and the feedback.Please accept my apologies for the inconveniences.We will definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again.Sincerely,Hotel Manager.

8/10 Buono

Mark

Viaggio con la famiglia
Hot tub bubbles not working, workers on roof very loud until late evening, dripping hot tarmac on pool area and stairs leading to our room.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager, il giorno 24 mar 2024
Hello Mark,Thanks for the stay and the feedback.I sincerely regret all the inconveniences. My apologies.We will definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager