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Recensioni per Holiday Inn Express Hotel & Suites Panama City-Tyndall, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Panama City-Tyndall, an IHG Hotel
5627 E Highway 22 State Route, Panama City, FL

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 182 su 351 recensioni" "
Valutazione di 8 - Buono. 85 su 351 recensioni" "
Valutazione di 6 - Soddisfacente. 38 su 351 recensioni" "
Valutazione di 4 - Scarso. 27 su 351 recensioni" "
Valutazione di 2 - Terribile. 19 su 351 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,8/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jodi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel just a little high price
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Amber

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was in good condition and check-in staff, Hannah, was welcoming. Breakfast staff the first day was very kind but other other two days ( Sunday and Monday) were horrible! I wish I caught her name but she wasn’t wearing a name tag. Her interactions with not only me but others looking to start their day with breakfast were met with attitude and abrupt responses, definitely not how I wanted to start my morning. Overall location was ideal for purpose of our trip, room attendant was helpful, amenities offered were in good condition, easy parking options and clean facility. Aside from the less than favorable interactions during breakfast the food offerings were satisfactory for continental.
Soggiorno di 3 notti ad aprile 2024

6/10 Soddisfacente

Phong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was nice and clean. Only bad part was there was so many fruit flies in our room. Didn’t make a complaint to front desk because she was so nice and accommodating to our needs. Just ended up killing most of them. Overall stay was great.
Soggiorno di 1 notte a marzo 2024
Risposta di Barry, il giorno 29 apr 2024
Phong, thank you for your review of Holiday Inn Express Panama City - Tyndall. Sorry we fell short on making your stay 100% satisfactory. We hope to see you again soon.

2/10 Terribile

Timothy

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The elevator was broken and I am disabled and cannot climb the stairs and certainly cannot carry luggage up the stairs. If expedia doesn't refund my money i believe i have a really good court case. I was not informed that the elevator was broken and could not get help from anyone at expedia on the phone before I tried to check in. I am 100 percent disabled and my wife tried repeatedly to get someone on the phone but 2 different people hung up on her. I like expedia but there is no customer service. I will not use this service again if not fully refunded.
Soggiorno di 2 notti a febbraio 2024
Risposta di Barry, il giorno 7 feb 2024
Timothy, I would like to apologize for the for our elevator that broke down on Sunday afternoon. We did contact our service provider and they could not respond unit Monday. We truly want to take care of every guest who stays with us and allow them to have a good experience.

10/10 Eccellente

Levi

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Barry, il giorno 2 feb 2024
Levi, we appreciate you completing a survey of our property and look forward to seeing you in the near future.

10/10 Eccellente

Donna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location, clean, friendly staff
Soggiorno di 2 notti a dicembre 2023
Risposta di Barry, il giorno 2 feb 2024
Donna, thank you for taking the time to review our property. We are happy you enjoyed your stay and look forward to seeing you again soon.

4/10 Scarso

Jorge

Soggiorno di 1 notte a dicembre 2023
Risposta di Barry, il giorno 2 feb 2024
Jorge, Thanks for taking the time to complete a survey, we are sorry you did not enjoy your stay. We hope you will give us another opportunity to serve you in the future.

10/10 Eccellente

Toni

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was a nice quiet stay that didn’t hurt the pocketbook 😊
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Barry, il giorno 10 nov 2023
Daniel, thank you for taking the time to review Holiday Inn Express Panama City, Fl. We are happy you enjoyed your stay and look forward to your next trip.

10/10 Eccellente

Marlene

Soggiorno di 1 notte a ottobre 2023
Risposta di Barry, il giorno 27 ott 2023
Marlene, thank you for taking the time to review our property. We are happy you enjoyed your stay and look forward to seeing you again soon.

10/10 Eccellente

Stephanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Barry, il giorno 27 ott 2023
Stephanie, Thanks for completing the review of Holiday Inn Express Panama City Tyndall. We are glad you enjoyed staying with us and look forward to seeing you again.

10/10 Eccellente

Kim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were able to check in early which was great. Very quiet and clean. Staff was very nice.
Soggiorno di 2 notti a ottobre 2023
Risposta di Barry, il giorno 27 ott 2023
Kim, we appreciate your taking the time to complete a review of Holiday Inn Express Panama City Tyndall. Thank you for your nice comments, we look forward to your next visit.

2/10 Terribile

Jeffrey

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
What a dump. I stayed at several different hotels recently from Florida to Ohio. This hotel was by far the worst. It’s in desperate need of a complete renovation.
Soggiorno di 1 notte ad agosto 2023
Risposta di Jessie, il giorno 16 set 2023
Dear Jeffrey,I am sorry you didn't enjoy your stay with us. We appreciate your comments and will use them to further improve on the property.SincerelyJessica NeeseFront Office Manager

10/10 Eccellente

Stacey

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and friendly staff
Soggiorno di 1 notte a settembre 2023
Risposta di Jessie, il giorno 8 set 2023
Hi Stacey,Thank you for taking the time leave a review. I will share your comments with the staff.

10/10 Eccellente

Regina, Tallassee

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very professional and friendly staff.
Soggiorno di 1 notte ad agosto 2023
Risposta di Jessie, il giorno 1 set 2023
Dear Regina, I would like to thank you for taking the time to leave a review of your stay here. I will share your comments with the rest of the staff. We look forward to you staying with us next time you are in town. Thank You Jessica NeeseFront Office Manager

10/10 Eccellente

Hope

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When traveling I always wipe down furniture with disinfectant wipes and clean restroom but this hotel room was CLEAN! No dust, no left over hair on the bathroom floor, no stains on the bedding or carpet. The staff was nice and the breakfast was hot, fresh and ready! I was indeed impressed and it will be my go-to when I go back. The bed was super comfy too 😊
Soggiorno di 1 notte ad agosto 2023
Risposta di Barry, il giorno 22 ago 2023
Hope, Thank you for the positive feedback of our property. The team here strives to provide hospitality to our valued guests. I will share this review with our team. We look forward to your next visit to Panama City.

10/10 Eccellente

Shawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great bed
Soggiorno di 1 notte ad agosto 2023
Risposta di Barry, il giorno 22 ago 2023
Shawn, thanks for the positive review of Holiday Inn Express - Tyndall. I shared this review with our team, and they were very happy for the recognition from you. We look forward to your next stay with us.

8/10 Buono

Donna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, good area
Soggiorno di 2 notti ad agosto 2023
Risposta di Jessie, il giorno 20 ago 2023
Dear James Lafever,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

8/10 Buono

Eva

Soggiorno di 1 notte ad agosto 2023
Risposta di Jessie, il giorno 21 set 2023
Dear Eva, Thank you for taking the time to leave a review. Feedback such as yours is important in the continual improvement of the hotel and team.Sincerely,Jessie

10/10 Eccellente

Edwin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room was clean and nice
Soggiorno di 1 notte a luglio 2023
Risposta di Jessie, il giorno 30 lug 2023
Dear Edwin,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay
Soggiorno di 1 notte a luglio 2023
Risposta di Jessie, il giorno 30 lug 2023
Dear Nfn Olivia,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

6/10 Soddisfacente

Laura

Soggiorno di 1 notte a luglio 2023
Risposta di Jessie, il giorno 20 ago 2023
Dear Laura,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

8/10 Buono

Colby Len

Soggiorno di 1 notte a luglio 2023
Risposta di Jessie, il giorno 20 ago 2023
Dear Colby Lynn,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

10/10 Eccellente

Cornelius

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a luglio 2023
Risposta di Jessie, il giorno 30 lug 2023
Dear Cornelius,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

10/10 Eccellente

Antonio

Soggiorno di 2 notti a luglio 2023
Risposta di Jessie, il giorno 20 ago 2023
Dear Antonio,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,JESSICA NEESE Front Office Manager

8/10 Buono

James

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The stay was fine. The hallways on he second and third floors were very warm. Our bathroom sink had no cold water. These are minor things.
Soggiorno di 1 notte a luglio 2023
Risposta di Jessie, il giorno 15 lug 2023
Dear James,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8502153200 or jessieneese448@hotmail.com.Sincerely,JESSICA NEESE Front Office Manager8502153200jessieneese448@hotmail.com

10/10 Eccellente

Pamela

Viaggio con la famiglia
We liked that it was very clean!
Soggiorno di 1 notte a luglio 2023
Risposta di Jessie, il giorno 15 lug 2023
Dear Pamela,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 8502153200 or jessieneese448@hotmail.com.Sincerely,JESSICA NEESE Front Office Manager8502153200jessieneese448@hotmail.com

8/10 Buono

Venkat

Viaggio con la famiglia
Good location
Soggiorno di 1 notte a luglio 2023
Risposta di Jessie, il giorno 15 lug 2023
Dear Pamela,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,JESSICA NEESE Front Office Manager

10/10 Eccellente

Amy

Soggiorno di 1 notte a luglio 2023
Risposta di Jessie, il giorno 15 lug 2023
Dear Amy,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,JESSICA NEESE Front Office Manager

10/10 Eccellente

David, Goodlettsville

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice property
Soggiorno di 2 notti a giugno 2023
Risposta di Jessie, il giorno 15 lug 2023
Dear David,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,JESSICA NEESE Front Office Manager

10/10 Eccellente

Federico

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a giugno 2023
Risposta di Jessie, il giorno 15 lug 2023
Dear Federico,Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,JESSICA NEESE Front Office Manager

10/10 Eccellente

Deborah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay away from the touristy areas.
Great stay! The only minor negatives were the hot tub ( which was listed as an ammeity)had been filled in with cement and the hallways were not air conditioned. Employees and property were great. Very close to restaurants and shopping.
Soggiorno di 3 notti a giugno 2023
Risposta di Jessie, il giorno 26 giu 2023
Thank you for taking the time to let us know about your stay. I am glad you enjoyed yourself and look forward to seeing you again in the future.

10/10 Eccellente

Cortney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2023
Risposta di Barry, il giorno 19 giu 2023
Cortney, thanks for taking the time to complete a survey and we happy you enjoyed your stay. We look forward to your next visit.

2/10 Terribile

SANFORD

Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Carl, Memphis

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice clean and quiet place to stay, modern facility, close to a lot of shopping and food options. The only negative is that the bathroom needs a few upgrades, loose floor tiles and bathtub bottom isn't a solid foundation.
Soggiorno di 1 notte a giugno 2023
Risposta di Barry Stirrat, il giorno 5 giu 2023
Carl, thank you for taking the time to complete a survey for Holiday Inn Express Panama City. We appreciate the positive comments and we will review the issue with the bathroom. Thanks again for bringing this to our attention

10/10 Eccellente

Megan

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff was very friendly and welcoming
Soggiorno di 1 notte a maggio 2023
Risposta di Barry Stirrat, il giorno 5 giu 2023
Megan, we appreciate you taking the time to complete our survey. I will pass on the positive comments to the team.We look forward to your next visit.Thank you,

8/10 Buono

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was very convenient. Friendly staff
Soggiorno di 3 notti a maggio 2023
Risposta di Barry Stirrat, il giorno 5 giu 2023
Rebecca, Thank you for choosing Holiday Inn Express Panama City for your visit. Your comments are greatly appreciated. We look forward to seeing you on your next visit to Panama City.

10/10 Eccellente

Benjamin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2023
Risposta di Barry Stirrat, il giorno 5 giu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.again thank you for choosing Holiday Inn Express.

6/10 Soddisfacente

DEBBIE, LABION

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a maggio 2023
Risposta di Barry Stirrat, il giorno 5 giu 2023
Debbie, thank you taking the time to complete the survey. We appreciate the information of how we may improve our property. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future..

8/10 Buono

DEBBIE, LABION

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our room and the areas that we used were very clean and neat. The breakfast was good. Nice selection and plentiful. The only negative I have, is probably just me, when I stepped into the tub for a shower, it felt a little slick and I was a little concerned about slipping.
Risposta di Barry Stirrat, il giorno 5 giu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

paula

Soggiorno di 3 notti a marzo 2023
Risposta di Barry Stirrat, il giorno 5 giu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Gloria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The stay was ok. But the room that we saw on the internet when we booked the hotel is not what we saw when we arrived. It was not as nice as what was presented when we booked. That was very disappointing for the price we paid
Soggiorno di 2 notti ad aprile 2023
Risposta di Barry Stirrat, il giorno 5 giu 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express PANAMA CITY-TYNDALL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Kayley

Soggiorno di 1 notte ad aprile 2023
Risposta di General Manager, il giorno 18 apr 2023
We are glad that you enjoyed your stay with us. We strive to make each and every guest as comfortable as possible. We hope to see you again.

10/10 Eccellente

Sandra

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our room was nice and clean. The lady in the breakfast area Friday morning was the sweetest! And the cleaning staff that we encountered were all great. We appreciated the friendly front desk staff as well!
Soggiorno di 3 notti ad aprile 2023
Risposta di General Manager, il giorno 13 apr 2023
Thank you so much for taking the time to share your feedback with us. I am delighted to hear that you had a great experience, and I will share your feedback with the rest of the team. We look forward to seeing you again when your travels bring you back to the area.

8/10 Buono

Domonique

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
The check in was great, upon unloading all of our stuff into our room we discovered that the bedding was soiled with what appeared to be blood and there was candy/food on the floor. We quickly spoke with the staff downstairs and were transferred to another room. The 2nd room was on another floor and was clean and tidy! Beds were comfortable. Overall the property was clean, tidy, and comfortable.
Soggiorno di 1 notte a marzo 2023
Risposta di General Manager, il giorno 13 apr 2023
Thank you for taking the time to provide feedback on your visit. I am sorry to hear that your initial room did not meet your expectations; however, I am glad that the team took swift action to resolve it for you and that your stay was enjoyable otherwise. We look forward to seeing you when your travels back you back to the area. Thank you!

4/10 Scarso

Royal

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
They checked me in knowing the hot water to their rooms was was not working, but said nothing to me about it. I unloaded my Harley after a 600 mile ride and just before going to bed I go to take a shower and there was no hot water. I called the desk and they said it would be fixed later in the morning. I departed at 8:00AM and there was still no hot water. I feel I a refund is in order.
Soggiorno di 1 notte a marzo 2023

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Not so hot water
The room was nice and comfortable, food was good and we had a great stay until our last day. I got up early on the last day to head for the airport and there was no hot water to shower or get ready for the day. let the shower run for 10 minutes and still no hot water.
Soggiorno di 3 notti a febbraio 2023
Risposta di GM, il giorno 17 feb 2023
Dear James,Thank you for taking the time to provide us with your feedback regarding your recent stay at our property. Providing a great guest experience is very important to us. I sincerely apologize for the hot water issue you experienced during your stay. I have shared your feedback with the maintenance department so we can ensure the faucet is operating properly in the bathroom.Thank you for choosing to stay with us.

10/10 Eccellente

Alejandra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2023

10/10 Eccellente

Robert

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura

10/10 Eccellente

Sara

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, good service, plenty in area.
Risposta di General Manager, il giorno 10 gen 2023
Dear Sara,Thank you for taking the time to provide feedback regarding your recent stay at our property. We are delighted to hear you had a great experience while staying with us! Your comments have been shared with the staff so we can celebrate delivering another great guest experience.We wish you a very prosperous New Year!