Grazie per il suo commento, Matteo. È stato un piacere avervi qui. Siamo lieti che abbiate trascorso un buon soggiorno e che vi siate sentiti come a casa. Ci auguriamo di potervi accogliere nuovamente in futuro e di offrirvi la migliore esperienza possibile.

Dear Federico, Thank you for this good 8 out of 10! Best regards

Dear Loreta, thank you for your nice comment and so sorry about this : indeed our reception associate should have told you that it is our policy to take a guarantee of 200€ at check-in. We wish to apologize for the inconvenience. Best regards

Hello Marc-Yves. We thank you for your wonderful feedback. We are delighted to hear that you had a pleasant and comfortable stay with us. We will share your wonderful message to our team for an excellent service that you received from them. Again, it was a pleasure to host you and we hope to welcome you back again soon.

Hello Hyerim, thank you for taking the time to share your wonderful comment. We are delighted to know that you had a great and pleasant stay with us. We look forward to welcoming you on your future trip to Paris and experience Sonders' comfort and hospitality again.

Hi Melanie, thank you for your review. I understand about your concern on the size of your room. The layout, design and furniture may vary depending on the room category. We try to convey as much details and information as we can in all of our listings and booking platforms including up-to-date photos of the rooms and the sizes in number and we’re sorry if this wasn't clear to you. In your future stay with us, it's always a good idea to communicate your preferences or requirements with us so we can provide you more options as we have different categories with much spacious units. Our support team is available 24/7. See you again in Paris.

Thank you for rating your stay with us, Peter. We hope that you had a great stay with us. In your future stay with us, our property has 2 elevators that you can use for a more comfortable stay. Again, it was a pleasure to host you and we hope to welcome you back again at Sonder, soon.

Thank you for a perfect rating, RB. We hope that you had a great and comfortable stay experience with us. Again, it was a pleasure to host you and we hope to welcome you back again at Sonder, soon.

Thank you for staying with us, Maly. We would love to know and hear more about your stay. We’re here for you, 24/7 in case you need any further assistance. Again, it was a pleasure to host you and we hope to welcome you back again at Sonder, soon.

Hi Florida. We are sorry that your time with us in Paris was less than ideal and appreciate you sharing this honest feedback with us. We would love to know and hear more about your stay. Cleanliness is one of our top priorities and we’re sorry you dealt with that. We are actively using your feedback to improve our services in all aspects and we hope to have an opportunity to welcome you back to Paris or any other Sonder city in the future. We are available 24/7 in case you need any further assistance.

Hi Allyson. We appreciate your perfect rating with us. We are delighted to know that you had a nice and comfortable stay with us. Again, it was indeed a pleasure to host you and we hope to welcome you back again at Sonder, soon.

Hi Patrina Thank you for your valuable comment. We appreciate your feedback on on-going renovation during your stay. We have notified all of our in-house and upcoming guests on the subject and we apologize if you have missed it. We do cleanings differently. For your comfort on your next stay with us, you can request a clean for an additional fee, 24 hrs from the desired date, and you can have extra towels and other necessities at any time through our App or all of our necessity sections available in all of Sonders. Again, it was a pleasure to host you and we hope to welcome you back again at Sonder, soon.

Obrigado por ficar conosco, Joao Paulo. Estamos muito satisfeitos em saber que você teve uma estadia confortável e agradável conosco. Mais uma vez, foi um prazer recebê-lo e esperamos recebê-lo novamente no Sonder em breve.

Olá Danielle, seu feedback é importante para nós. É fantástico saber que você teve uma excelente estadia conosco. Na verdade, a nossa localização privilegiada é uma grande comodidade para os nossos hóspedes, estando ao lado da famosa avenida dos Champs-Élysées. Os membros da nossa equipe ficarão encantados em ouvir seu feedback positivo. Obrigado novamente por ficar conosco.

Thank you for rating your stay with us, Amir. We hope that you had a nice and comfortable stay with us. Again, it was a pleasure to host you and we hope to welcome you back again at Sonder, soon.

Hello Robin, your feedback is important to us. We are sad to hear that you didn't have a pleasant stay with us, and that the room was not up to expectations. Customer service is one of our top priorities and we’re sorry for falling short. We would appreciate any specifics that you could provide to help us and make sure it doesn’t happen again. If you decide to give us another try we would love to make it up to you.

We really appreciate this nice feedback and can't wait to host again.

Hi Hideo, thank you for rating your stay. We're happy you enjoyed it. We hope to host you again.

So nice to hear you enjoyed your stay with us, David. We hope to host you again soon at one of our many locations around the globe.

Hi Kari, thank you for your feedback. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Thanks for this very nice feedback!! Hope to see you again.

Hi Amorn, thank you for your lovely review and these kind words on our team. We’re so glad you enjoyed your stay, and we can’t wait to host you again.

Hi Olivier, your review is appreciated. We are happy to hear that you had a great time and enjoyed your stay with us. Thank you for giving us a chance to know about your best experience and we hope to host you again.