Dear Sir, I'm sorry to discover that you have a mixed impression, although we take care to be transparent about our services. When you make your reservation, if you have the slightest question, don't hesitate to contact us so that we can guide you in your choice of rooms. On this platform, their dimensions are already indicated. The discomfort caused by our renovations is entirely temporary and we apologise if it has inconvenienced you. I hope you will give our small hotel a second chance: we would be delighted to show you the real face of our establishment.

Dear Sir or Madam, I'm sorry to read that you didn't like the 18th arrondissement's aesthetics. The architectural style of the buildings, the cobbled streets and the beautiful residences of our district evoke the atmosphere of a village. Moreover, the location of the hotel is ideal to reach the main points of interest of the capital. Unfortunately, in Paris, these advantages have a counterpart shared by all establishments: the rooms cannot be spacious. I hope that despite your feelings, you were able to appreciate the charm of the surroundings. Sandrine Chenilco General manager of the hotel Best Western Montmartre

Madam, Thank you for highlighting the quality of our equipment and services, the team is efficient and always ready to give you special attention if necessary. For your comfort, the rooms are designed to optimize the living space, I am happy that you have noticed it. It is with great pleasure that we will welcome you back to our beautiful neighborhood Sandrine Chenilco General manager of the hotel Best Western Montmartre Saint-Pierre

Dear Madam, dear Sir, We welcomed you with pleasure during your visit to the Montmartre district. We are delighted that you have found a pleasant, clean and comfortable place in our establishment. As you have noticed, we do our best every day to offer you a successful experience. This is why, at your request, we did not hesitate to offer you a more suitable room. We hope you enjoyed your stay in the City of Light and we look forward to welcoming you on your next visit. Sandrine Chenilco General manager of the hotel Best Western Montmartre Saint-Pierre

Vi ringraziamo e speriamo ad una prossima visita!!!!

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Jeremy- Chef de Réception

Dear Guest, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that you enjoyed your stay with us. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

Dear Guest, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that you enjoyed your stay with us. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

Dear Valentina, Greetings from Paris, We thank you for taking the time to leave us your impressions further to your stay as they are very important to us. We are happy that the hotel met your expectations. We are under constant improvement and our guests feedback are very important to us. We remain at your entire disposal for any further assistance you may require and hope to welcome you soon. Kindest regards. Jérémy- Front Office Manager

Dear Guest, Thank you for taking the time to write this review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Front office manager

Dear Sir,Thank you for choosing our hotel for your stay in Paris. However, we would like to know more about the reasons for your dissatisfaction. You highlighted our staff and the cleanliness of the hotel, and we thank you for that. We pay particular attention to the upkeep of our rooms and communal areas and our staff devote themselves to this every day. However, don't hesitate to come and see us if you didn't like some of our services, because nothing in your review justifies this low rating. We look forward to welcoming you for your next Parisian getaway, at the foot of the Butte Montmartre.

Dear Sir, Thank you for sharing your experience following your visit to the Best Western Le Montmartre Saint-Pierre hotel. In order to give our hotel a facelift, we have undertaken a number of renovations which, I am sure, will improve the comfort of our guests.In France, it's not 'strange' to separate the toilet from the bathroom, quite the contrary, but I hope this detail hasn't upset you too much. In any case, please know that we listen to all your preferences in terms of room and size, and we'd be delighted to give you one to your liking next time. We look forward to seeing you again to help you discover our establishment in a new light,

Dear Madam, I am delighted that you enjoyed the cleanliness of our rooms and the friendliness of our staff, who offer the best possible service to our guests on a daily basis.I regret that the renovation work may have disrupted your stay. We like to keep our hotel up to date on a regular basis, and sometimes this means minor work during the day. Please be assured that we do our utmost to minimise any inconvenience to our guests.We look forward to welcoming you back to our famous tourist district,

Dear Madam, Your satisfaction is most gratifying and we would like to thank you for your kind words. We are delighted to read that you appreciated our ideal location, at the foot of the Butte Montmartre, close to iconic landmarks such as the Sacré-Coeur and the Moulin Rouge. As you pointed out, our proximity to grocery shops, restaurants and public transport is a real asset for our guests!It is always a pleasure for our team to welcome you and help you discover the wonderful district of Montmartre. We sincerely hope to have the opportunity to welcome you again on your next visit to Paris.

Dear Catherine,Thank you for taking the time to write a review of your stay.When you make your reservation, the location of our hotel is indicated on the corresponding site, thanks to the display of a map. This allows you to take a closer look at the tourist sites in the area and plan your visits in advance for the week! You'll find that our hotel is an ideal base for your Paris excursions, close to the Anvers metro station and at the foot of the Montmartre hill.However, we hope that you have enjoyed your stay in one of our chic and modern rooms. We look forward to welcoming you to Paris again soon.Sandrine ChenilcoGeneral manager of the hotel Best Western Montmartre Saint-Pierre

Dear Ariana,Thank you for your glowing review. We appreciate you letting us know.Kindest regards,

Dear Titania,Thank you for your valuable feedback. We were thrilled to read your glowing review. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Kindest regards

Dear Sir,Thank you for your kind message, we are delighted that you had a good stay in our "very nice hotel".The Best Western Montmartre Saint-Pierre is a strategic choice in order to benefit from an interesting rate for functional rooms and a location close to the Montmartre hill.I would like to apologise once again for the lack of hot water on the day of your departure. Everything is now working perfectly.We look forward to welcoming you back to Montmartre for a 100% successful stay.Sandrine ChenilcoGeneral manager of the hotel Best Western Montmartre Saint-Pierre

Dear Mr Nikolas,Thank you very much for your note.We hope you had a nice stay with us.Kindest regards,