We're a couple without pretention. We went in this hotel the 8th of november,the reception had acid smell, probably caused of the detergent used.
Our room was awful so we refused it.. mold on the roof..you can imagine the smell inside.
The crew changed the room but the other one window,shower and the hangers were broken.
The third day we were not allowed to enter in the room cause of the key block. That problem was serious,we had our things inside!!! We asked for information in reception but was closed!!!!! They declare open 24/24 but it's not true.
During the last day we did not sleep cause of the high noise. Nobody said to shut up. Nobody apologies for the entire journey.