Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 75 su 267 recensioni" "
10 - Eccellente
75
Valutazione di 8 - Buono. 110 su 267 recensioni" "
8 - Buono
110
Valutazione di 6 - Soddisfacente. 50 su 267 recensioni" "
6 - Soddisfacente
50
Valutazione di 4 - Scarso. 17 su 267 recensioni" "
4 - Scarso
17
Valutazione di 2 - Terribile. 15 su 267 recensioni" "
2 - Terribile
15
8,2/10
Pulizia
7,6/10
Personale e servizio
7,6/10
Servizi
7,6/10
Condizioni e dotazioni della struttura
7,8/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Viaggiatore verificato
24 set 2014
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
6/10 Soddisfacente
Paolo, Ivrea TO, Italia
7 gen 2011
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Garden Cliff Pattaya
Hotel in buona posizione fronte mare con spiaggia privata, scomodo per il centro, anche la navetta gratuita dell'hotel esegue poche corse e necessita prenotare con anticipo.
Cenone di capodanno ( buffet ) assolutamente da sconsigliare, visto il prezzo, inoltre sono escluse le bevande, anche l'acqua si paga a parte ! ! !
Internet a pagamento molto caro.
Paolo
8/10 Buono
Eli
11 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love it
Eli
Soggiorno di 1 notte ad aprile 2024
6/10 Soddisfacente
Viaggiatore verificato
22 gen 2024
Mi è piaciuto: Pulizia e personale e servizio
Viaggiatore verificato
Soggiorno di 5 notti a gennaio 2024
8/10 Buono
Shane
17 gen 2024
Shane
Soggiorno di 7 notti a gennaio 2024
10/10 Eccellente
David
15 dic 2023
David
Soggiorno di 1 notte a dicembre 2023
8/10 Buono
Travis
Viaggio di coppia
26 nov 2023
Mi è piaciuto: Pulizia e personale e servizio
Overall good spot maybe they could clean the beach evry day instead of once a week
Travis
Soggiorno di 7 notti a novembre 2023
8/10 Buono
John
21 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
John
Soggiorno di 1 notte a maggio 2023
10/10 Eccellente
Suthasinee
22 gen 2023
Suthasinee
Soggiorno di 1 notte a gennaio 2023
10/10 Eccellente
Sack
5 dic 2022
Sack
Soggiorno di 1 notte a dicembre 2022
10/10 Eccellente
Wesley
2 nov 2022
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Wesley
6/10 Soddisfacente
Tommi
Viaggio di gruppo
4 ott 2022
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Tommi
Soggiorno di 4 notti a settembre 2022
8/10 Buono
Dieter
2 mag 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Alles ok
Dieter
Soggiorno di 1 notte ad aprile 2022
6/10 Soddisfacente
Viaggiatore verificato
16 feb 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 10 notti a febbraio 2020
8/10 Buono
Dinh Thang
4 feb 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dinh Thang
Soggiorno di 3 notti a gennaio 2020
4/10 Scarso
Viaggiatore verificato
Viaggio di gruppo
27 gen 2020
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This place is so bad!!
I requested roll up bed and they didnt even checked my message right until i checked in.
And then they gave us an old stinky, untidy room facing the window a big wall!!
The worst thing is the water at closet and bath takes an hour to drain. Told the room maintenance and they cudnt do it
Useless resort not recommended for anyone
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ジュニアスイート
シービューの良いジュニアスイートは静かでゆっくりと過ごせました。スタッフもフレンドリーです。
YOSHIKATA
Soggiorno di 1 notte a dicembre 2019
Risposta di Boyd, il giorno 6 gen 2020
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
8/10 Buono
CHOU
Viaggio di gruppo
4 gen 2020
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The view is good, but everything else is poor, especially breakfast is terrible
Jack
Soggiorno di 2 notti a dicembre 2019
Risposta di Boyd, il giorno 6 gen 2020
Dear Value Guest
Greeting from Garden Cliff Pattaya
Firstly, We would like to thank you for your comment sharing. As per your comment for the breakfast. We do have apologize with that. Due to during the period your stay we were have an emergency repair for the main restaurant. The temporary breakfast venue that will be cause an any inconvenience for you. Normally our breakfast will be a varieties of selection with all international base.
we do apologize if it not impress during stay. And we hope to have a chance to welcome you again in the near future.
best regards.
8/10 Buono
Viaggiatore verificato
Viaggio di gruppo
1 dic 2019
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Det var et flot hotel. Lækker pool. Okay Engelsk talende personale.
De gav ikke altid de to vand man ellers havde fået at vide man fik gratis hver dag. Og blev ikk informeret om at de skulle ha flaskerne igen når de var tomme ellers kom der gebyr..
Viaggiatore verificato
Soggiorno di 28 notti a novembre 2019
Risposta di Boyd, il giorno 3 dic 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
8/10 Buono
Jerome
Viaggio di gruppo
24 nov 2019
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Jerome
Soggiorno di 2 notti a novembre 2019
Risposta di boyd, il giorno 28 nov 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
8/10 Buono
Poy
21 ott 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Poy
Soggiorno di 2 notti a ottobre 2019
Risposta di boyd, il giorno 28 nov 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
10/10 Eccellente
Hui Ling
14 ott 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The bathtub stopper seems to be broken, cannot use, however, i don't need it, so it's fine.
view is wonderful, room was clean, wifi no good,
Hui Ling
Soggiorno di 1 notte a ottobre 2019
Risposta di Boyd, il giorno 15 ott 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 Eccellente
Viaggiatore verificato
Viaggio di lavoro
24 set 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
8/10 Buono
Viaggiatore verificato
21 set 2019
Viaggiatore verificato
Soggiorno di 2 notti a settembre 2019
Risposta di Boyd, il giorno 22 set 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
10/10 Eccellente
Viaggiatore verificato
25 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
8/10 Buono
Viaggiatore verificato
22 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 2 notti ad agosto 2019
Risposta di b, il giorno 27 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
6/10 Soddisfacente
Viaggiatore verificato
19 ago 2019
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soso
가격대비 나름 괜찮고 조용하게 쉬기 좋다 시설이 좀 낙후되고 중심지와 먼것이 단점
Viaggiatore verificato
Soggiorno di 1 notte ad agosto 2019
Risposta di boyd, il giorno 21 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
4/10 Scarso
Imm
Viaggio di coppia
16 ago 2019
Non mi è piaciuto: Servizi
Beautiful views outside, outdated rooms
the electricity went off and it was weird for such a big facility not to have a backup generator
Location hard to find esp for a non native language speaker as most public means didn’t know how to find the place ..
Security was good and the place felt safe but old.
Imm
Soggiorno di 1 notte ad agosto 2019
Risposta di Boyd, il giorno 17 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that.
referring to your comment for the electric incident, The Hotel also has the generator system that we always has the fix schedule to recheck this system in several time a month.
At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
2/10 Terribile
Tormod
5 ago 2019
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Småting som gir dårlig totalopplevelse
Begynner å blitt litt slitent, trenger oppgradering både rom og bassengområde. Svært dårlig strand. Feilinformasjon om frokostpriser og umulig å komme til en enighet. Rot med sluttoppgjøret. Oppskrytt shuttlebuss service ( går alt for sjeldent). Ellers var oppholdt bra i Ok omgivelser.
Tormod
Soggiorno di 12 notti a luglio 2019
Risposta di Boyd, il giorno 17 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that.
At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
8/10 Buono
Viaggiatore verificato
5 ago 2019
Viaggiatore verificato
Soggiorno di 1 notte ad agosto 2019
Risposta di Boyd, il giorno 17 ago 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
8/10 Buono
Viaggiatore verificato
26 lug 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice quiet location. 2 swimming pools. Jetstreams in pool below no longer operational.
Room was ok but;
All power outlets need to be replaced.
Viaggiatore verificato
Soggiorno di 5 notti a luglio 2019
Risposta di Boyd, il giorno 26 lug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
10/10 Eccellente
Viaggiatore verificato
Viaggio con famiglia e bambini piccoli
22 lug 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place & nice breakfast for the right price! Definitely a steal for this area. I would go back!
Viaggiatore verificato
Soggiorno di 3 notti ad aprile 2019
Risposta di Boyd, il giorno 24 lug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
8/10 Buono
Viaggiatore verificato
Viaggio con la famiglia
5 lug 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, friendly staff, facilities are ok, shuttle bus should be more frequent
Viaggiatore verificato
Soggiorno di 2 notti a luglio 2019
Risposta di Boyd, il giorno 5 lug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Management
8/10 Buono
Viaggiatore verificato
Viaggio di gruppo
1 lug 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall the resort is a nice place for a short break, a little away from the main lively area of Pataya but still easy access too that if needed.
Viaggiatore verificato
Soggiorno di 5 notti a giugno 2019
8/10 Buono
Viaggiatore verificato
28 giu 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Meerblick inclusive
Die Zimmer sind schön und die Junior Suite war mit einem tollen Meerblick - als Suite würde ich das Zimmer nicht bezeichnen, eher ein normal-grosses Hotelzimmer, aber der Blick macht viel aus.
Viaggiatore verificato
Soggiorno di 1 notte a giugno 2019
Risposta di Boyd, il giorno 1 lug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Management
8/10 Buono
Viaggiatore verificato
17 giu 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant hideaway from the chaos
It was quite a good experience.. There were some hiccups in regards to transportation as it is quite far from walking street. If you would like to experience the spa service.. Please call and ask before booking as in our case it was under renovation. Shoutout to the concierge team, they were very friendly and helpful.
Viaggiatore verificato
Soggiorno di 2 notti a giugno 2019
Risposta di Boyd, il giorno 19 giu 2019
Dear Value guest
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Management
10/10 Eccellente
Viaggiatore verificato
16 giu 2019
Viaggiatore verificato
Soggiorno di 3 notti a giugno 2019
Risposta di Boyd, il giorno 17 giu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that.
At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Management
8/10 Buono
bernard
16 giu 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
beautiful hotel
beautiful hotel. breakfast average. room is ok. pool ok.
bernard
Soggiorno di 2 notti a giugno 2019
Risposta di Boyd, il giorno 17 giu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that.
At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Management
6/10 Soddisfacente
Harrison
7 giu 2019
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
like a sinking boat with smiling staff
The stay itself is best described as underwhelming. I guess the price reflected that. What I can say that was positive was that the staff were the best part of the experience. The overall demeanour of the entire staff from the front desk to the kitchen was nice, courteous and helpful.
Things that I didn’t really enjoy included the spa being closed for renovations. The general infrastructure was crumbling and needed to be seriously overhauled. The beach was not nice to be blunt. The gym was not well maintained. The surrounding area was also not very nice. I wouldn’t really classify this as a 5 star hotel these days. It would be passable as a 4 star, but I think at this point it’s truly more of a 3 star experience. I wouldn’t recommend this to someone who was looking for luxury or enjoy any time at the beach or surround area.
Harrison
Soggiorno di 2 notti a maggio 2019
Risposta di Boyd, il giorno 17 giu 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
4/10 Scarso
Mark
19 mag 2019
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Wonderful view but no spa whle I was there.
Absolutely no vegetarian / vegan options on the menu.
A Resort and Spa with the Spa closed for refurbishment is a Resort: there should have been information prior to booking as this was the main reason I booked. To do so, I had to buy a new return flight ticket to extend my holiday with 4 days of pampering. I was not impressed by this at all.
Aside from two of the women working on reception, one of whom checked me in and out, the staff paid very little attention to attending to the needs of the guest.
Pool bar staff unfriendly and unhelpful:two laughed at me as I tried to inquire about getting a pizza made without meat. Vegetarian / vegan unfriendly breakfast also. Prepare to eat a lot of toast. Cigarette butts on my balcony - unsure whether they were old or new. Housekeeping staff were very friendly and polite. The room itself was very comfortable, with lots of closet space, a walk-in shower and a very spacious bath. The balcony was lovely with a terrific view of the sea. There was however a large barrier in the water and it was never clear as to whether this sectioned the guests from the neighboring hotel from us or whether it was an area Garden Cliff guests could use also. Breathtaking sunsets - as good as any I have seen across South East Asia.
NB: I apologize for the lack of paragraphs here. I had written a comprehensive review of the hotel but was restricted to 1500 characters. Reformat for upload failure multiple times.
Mark
Soggiorno di 4 notti ad aprile 2019
Risposta di Pongwit, il giorno 22 mag 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that.
At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
4/10 Scarso
Viaggiatore verificato
Viaggio con la famiglia
13 mag 2019
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
問題なし
問題なく滞在できた
Viaggiatore verificato
Soggiorno di 4 notti ad aprile 2019
10/10 Eccellente
Sandra
5 mag 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sandra
Soggiorno di 2 notti a maggio 2019
Risposta di Pongwit, il giorno 8 mag 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Management
10/10 Eccellente
Viaggiatore verificato
20 apr 2019
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 1 notte ad aprile 2019
Risposta di Boyd, il giorno 24 apr 2019
Dear Value customer
Greeting form Garden cliff Resort & Spa Pattaya. It was a pleasure t hearing a good feed back form you. On behalf of Garden Cliff Management and Staff. We would like to express our sincerely thanks for your stayed with us and looking forward to welcome you again in the near future.
Best Regards
Management
2/10 Terribile
Viaggiatore verificato
21 mar 2019
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Avoid it!
A very dated old style hotel, poor service, bad location. Definitely, not a 5 star hotel. Their overall standard is even worse than a 4 star one.
Viaggiatore verificato
Soggiorno di 1 notte a marzo 2019
Risposta di Pongwit, il giorno 8 mag 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that.
At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
8/10 Buono
Viaggiatore verificato
11 mar 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 4 notti a febbraio 2019
Risposta di Pongwit, il giorno 8 mag 2019
Greetings from Garden Cliff Resort & Spa, Pattaya.
We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback.
I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,