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Recensioni per Motel 6 Pekin, IL

2 out of 5
Motel 6 Pekin, IL
2801 Court St, Pekin, IL

Recensioni

6,0
Valutazione di 10 - Eccellente. 13 su 133 recensioni" "
Valutazione di 8 - Buono. 46 su 133 recensioni" "
Valutazione di 6 - Soddisfacente. 26 su 133 recensioni" "
Valutazione di 4 - Scarso. 14 su 133 recensioni" "
Valutazione di 2 - Terribile. 34 su 133 recensioni" "

6,4/10

Pulizia

7,2/10

Personale e servizio

5,0/10

Servizi

5,8/10

Condizioni e dotazioni della struttura

4,8/10

Ecosostenibilità

Recensioni

2/10 Terribile

David

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
better not be charged
Soggiorno di 1 notte a giugno 2023

2/10 Terribile

Graysyn

Viaggio con animali domestici
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
After I checked in I went to my room, the bed had no sheets and blankets, there was a red stain on the curtains, the sheets and blankets were rolled up in the corner of the room.I looked at the bathroom and found used towels and one was still wet i asked for another room and they did give it to me, however, when i went in the room the bathroom was gross, the beds had bugs crawling on it and all over the bathroom sink, i told them that they ha e bugs crawling all over the place. They would give me another room instead told me they have non available. I walked by rooms that had no one in it an was clean. I ended up just sleeping in my car which was more comfortable because i didn't have bugs crawling on me. I wish i could get my money back because i didn't use the beds at all.
Soggiorno di 3 notti a ottobre 2022
Risposta di Brand Experience Team, il giorno 13 ott 2022
Hi Grayson,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Scarso

Joann

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2022
Risposta di Brand Experience Team, il giorno 13 ott 2022
Hi Joann,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Scarso

charles

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Check in was bad. Door was locked with a phone to call desk but phone did not work. No one at front desk or they could see someone trying to get in. There is a bar collocated with hotel that is very noisy until after 1:00 am. It is early September and pool is closed. Ran credit card for damages before checkout. They say refund will take at least 5 days probably 10. They have verified there was no damage.
Soggiorno di 1 notte a settembre 2022
Risposta di Brand Experience Team, il giorno 13 ott 2022
Hi Charles,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Eccellente

Stacey

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
I think they can make it more presentable on the outside and the rooms need some touch ups. I personally don't expect perfection, however.. the front desk checking in and out was pleasant. I would rate overall as it was a nice experience based on the welcome alone.
Soggiorno di 1 notte ad agosto 2022
Risposta di Brand Experience Team, il giorno 13 ott 2022
Hi Stacey,Thank you for recognizing the great service provided by our staff. Your experience is important to we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terribile

robert

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This place was nasty! Our room was dirty sheets linen were disgustingly soiled didn't even look like they were clean the toilet hadn't been cleaned in years bathtub didn't drain burn marks from cigarettes in the bathtub sockets on the wall falling off walkways made of concrete falling apart very unsafe stairs made of concrete falling apart very unsafe we will never go back to this place again. It appears this place is full of tweakers and bombs. The only thing that was satisfying was the staff they were friendly. This is what you get when slumlords own Motel 6 .
Soggiorno di 4 notti ad agosto 2022
Risposta di Brand Experience Team, il giorno 13 ott 2022
Hi Robert,We are disappointed to learn that we fell short of your expectations and we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith#Team6

4/10 Scarso

robert

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dirty hotel.
We stayed for 5 days, our toilet over flowed within first 3 hrs with nothing in it. Our sons shower didnt work. Moved us and the ceiling in our sons room fell apart from water damage. Court yard and lot were full of cigarette butts and trash. Had drunks on the roof walking around 2nd night there. Very shady tenants. Wont stay again.
Soggiorno di 5 notti a luglio 2022
Risposta di Nancy Y., il giorno 21 lug 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a giugno 2022
Risposta di Brand Experience Team, il giorno 12 lug 2022
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

2/10 Terribile

Clark

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2022
Risposta di Brand Experience Team, il giorno 12 lug 2022
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

6/10 Soddisfacente

Sonya

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
I thought for the price they could have updated the rooms a little bit my room was next to a garbage can and garbage was spilled all over the ground and it sat there all night and the next morning. The shower dripped all night and had calcium buildup all around the drain. The microwave door was broke the refrigerator kept kicking on and was very loud it sounded like somebody was trying to come into my room
Soggiorno di 1 notte a maggio 2022

2/10 Terribile

Russ

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotels.com messed up and bet this does not get pub
Well Hotels.com overbooked this and we had no place to stay. I have always used Hotels.com but dont believe I will be able to trust them in future. I would love to have a explanation
Soggiorno di 1 notte a maggio 2022
Risposta di Brand Experience Team, il giorno 2 giu 2022
Hi Russ, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

2/10 Terribile

Africa

Soggiorno di 6 notti ad aprile 2022

8/10 Buono

Paulina

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2022
Risposta di Brand Experience Team, il giorno 2 giu 2022
Hi Paulina, Thank you for positively rating your stay!! Maz K. #Team6

8/10 Buono

John

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non-smoking room smelled and felt smokey.
Soggiorno di 1 notte ad aprile 2022
Risposta di Brand Experience Team, il giorno 2 giu 2022
Hi John, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

2/10 Terribile

Derek

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura
At check in, they said a $50 deposit, never disclosed upfront, 7-10 days to refund the deposit. Checked in at 3 pm and the heater was on, set at 80 degrees. 9 pm and the room was still freezing. Light could be seen all around the door weatherstripping and constant cold air blowing in. I went and told them I was checking out and went to the Holiday Inn up the road.
Soggiorno di 1 notte a febbraio 2022
Risposta di Brand Experience Team, il giorno 24 mar 2022
Hi Derek, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

2/10 Terribile

Jennifer

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not worth the money.
We were moved 3 times to different rooms. First, we were given the wrong size room. Then, the next 2 didn’t have working phones or toilets. The heat was not working either. It did not get above 55 degrees. I have 2 kids that needed a warm place to sleep and it did not happen. I contacted the lady at the front desk and she just kept moving us rooms. It got to be late in the night so we just bundled up with our own blankets. The only excuse for the phones that we were given is that they were old and only half work. The sheets were dirty along with the tub and sink. It was awful.
Soggiorno di 1 notte a gennaio 2022
Risposta di Brand Experience Team, il giorno 24 mar 2022
Hi Jennifer, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Buono

Robin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
They place was clean, love that they didnt have carpet. 2 motels down the road had bed bugs very grateful to choose the one i did.
Soggiorno di 1 notte a gennaio 2022
Risposta di Brand Experience Team, il giorno 24 mar 2022
Hi Robin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

6/10 Soddisfacente

Taylor

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Heaters dont work. I had my heater set on 85 and it did not blow hot air. Lots of cold air leaks through the door and windows.
Soggiorno di 1 notte a gennaio 2022
Risposta di Brand Experience Team, il giorno 24 mar 2022
Hi Taylor, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

10/10 Eccellente

Bosnia

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I had to go to the office to get anything I need
Soggiorno di 7 notti a dicembre 2021
Risposta di Brand Experience Team, il giorno 24 mar 2022
Hi Bosnia, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Lilith #Team6

4/10 Scarso

Autam

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
My Heater wasn't working in my room,had to go get a heater from office.
Soggiorno di 1 notte a gennaio 2022
Risposta di Brand Experience Team, il giorno 24 mar 2022
Hi Autam, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 Soddisfacente

Kyel

Viaggio con la famiglia
Minor problem
The hot water nob on the tub was broken. Called twice to the office and no one came to fix it.
Soggiorno di 2 notti a dicembre 2021
Risposta di Brand Experience Team, il giorno 24 mar 2022
Hi Kyel, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

2/10 Terribile

Taylor

Non mi è piaciuto: Comfort della camera
Broken heater
The heater didnt work and there was alot of cold air coming in through the door and windows. The lobby closed at 11pm and there was not clerk to ask for a new room or additional blankets.
Soggiorno di 1 notte a gennaio 2022
Risposta di Brand Experience Team, il giorno 24 mar 2022
Hi Taylor, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Buono

Susan

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2021

2/10 Terribile

Claudia

Soggiorno di 2 notti a novembre 2021

2/10 Terribile

Dawn

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nasty
It was horrible we got one room and you could feel the springs on the mattress so we asked for a refund wouldn't give it to us so gave us a different rooms and that room was discussing,dirty sheets,toilet,bugs on floor and ceiling falling down. Went back to ask for a refund had to urge with them to get my refund. Discussing would never stay.
Soggiorno di 2 notti a ottobre 2021
Risposta di Brand Experience Team, il giorno 28 dic 2021
Hi Dawn, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Buono

Jaimie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The toilets was very short hard to get up and down on and the bathroom was very small
Soggiorno di 1 notte a ottobre 2021
Risposta di Brand Experience Team, il giorno 28 dic 2021
Hi Jaimie, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terribile

Edmund, Aliquippa

Viaggio di gruppo
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The bathrooms were dirty and it seemed like the bedding hadn't been cleaned in a while.
Soggiorno di 1 notte a settembre 2021
Risposta di Brand Experience Team, il giorno 28 dic 2021
Hi Edmund, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Scarso

Stephen

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Disappointed!
The door did not seal around all sides so the room was very warm and humid. The air conditioning did not work. It was not a restful night!
Soggiorno di 1 notte ad agosto 2021
Risposta di Brand Experience Team, il giorno 23 ago 2021
Hi Stephen, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terribile

Jared

Soggiorno di 1 notte ad agosto 2021

2/10 Terribile

Keena

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Terrible
There was a $50 deposit that was not mentioned until check in. Had no usable laundry facilities, no ice access, had to get a new key everyday even though it was paid for 3 days in advance. No cable was local channels only. The concrete on the stairs shifted under your feet while on stairs, trash and junk everywhere.
The dust on the inside of the curtains.
Soggiorno di 3 notti ad agosto 2021
Risposta di Brand Experience Team, il giorno 23 ago 2021
Hi Keena, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

6/10 Soddisfacente

Judi

Soggiorno di 4 notti a luglio 2021

2/10 Terribile

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Bathtub filled with water from rain toliet running
Soggiorno di 2 notti a luglio 2021
Risposta di Brand Experience Team, il giorno 23 ago 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terribile

Wes

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2021

8/10 Buono

Michael

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
Affordable stay
All around okay. The toilet leaked into the shower.
Soggiorno di 1 notte a maggio 2021
Risposta di Brand Experience Team, il giorno 23 ago 2021
Hi Michael, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Motel 6 is very affordable. Has a bar/nightclub. Room was comfortable.
Soggiorno di 1 notte a maggio 2021
Risposta di Brand Experience Team, il giorno 26 mag 2021
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terribile

Viaggiatore verificato

Soggiorno di 2 notti a maggio 2021

4/10 Scarso

Amanda

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
Good if you are broke.
Had spider webs in the room. The room had a window air unit to cool off the room and it didn’t do great. Beds were terribly broken in the middle and uncomfortable. But the rest of the room wasn’t too bad it was fairly decent shape. Besides the bathroom being dated and the toilet leaked so it kicked on every few minutes.
Soggiorno di 2 notti a maggio 2021
Risposta di Brand Experience Team, il giorno 26 mag 2021
Hi Amanda, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2021

8/10 Buono

Ismael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Very clean & safe. All employees very help full. Just outstanding. Thank you all.
Soggiorno di 2 notti a marzo 2021
Risposta di Nancy Y., il giorno 15 mar 2021
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Nancy Y. #Team6

6/10 Soddisfacente

Valerie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2021
Risposta di Nancy Y., il giorno 15 mar 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 1 notte a luglio 2020

2/10 Terribile

John

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not clean
Very dirty! Hair in the sheets, dirt on the floor, dead bugs on the floor. The floor was also sticky in spots. They only had small hand towels in the bathroom and there was no shampoo in the shower. The desk clerk was very nice, but the hotel was not.
Soggiorno di 1 notte a giugno 2020

6/10 Soddisfacente

Nichole

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2020

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2020
Risposta di Nancy , il giorno 13 mag 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Servizi
It was and convienent to our destination. Room was clean but definitely old and you could tell it was a smoking room once upon a time.
Soggiorno di 1 notte a marzo 2020

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Quick drive the Dome and plenty of places to eat that are close.
Soggiorno di 1 notte a marzo 2020

8/10 Buono

TImothy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Not bad but not great either
It was just fine for one night. Beds are not very comfortable but again one or two nights would have been fine. It was clean enough... the bathroom caulk was pretty moldy and the tub drain plug was missing but for one night it was fine.. front desk was friendly.
Soggiorno di 1 notte a febbraio 2020

8/10 Buono

Krystal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2020

6/10 Soddisfacente

Laura

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
You get what you pay for
There was definitely some “creative photography” on the website. The room was cold. The door was janky. Water didn’t work quite right. The price was dirt cheap and we needed a last minute place to stay. The room was clean enough, towels were clean. We got what we paid for.
Soggiorno di 1 notte a gennaio 2020
Risposta di Nancy Y., il giorno 5 feb 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6