Esterni

Recensioni per Holiday Inn Express Pensacola Beach, an IHG Hotel

2.5 out of 5
Holiday Inn Express Pensacola Beach, an IHG Hotel
333 Fort Pickens Road, Pensacola Beach, FL

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 863 su 1006 recensioni" "
Valutazione di 8 - Buono. 103 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 24 su 1006 recensioni" "
Valutazione di 4 - Scarso. 6 su 1006 recensioni" "
Valutazione di 2 - Terribile. 10 su 1006 recensioni" "

9,8/10

Pulizia

9,8/10

Personale e servizio

9,6/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alessandro

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
C’ERO GIÀ STATO ANNI FA , COME SEMPRE OTTIMO
Soggiorno di 2 notti a ottobre 2023
Risposta di General Manager, il giorno 22 ott 2023
Dear Alessandro,It was a pleasure to welcome you back to Holiday Inn Express Pensacola Beach and we are thrilled you were impressed once again. Thank you for sharing your lovely, five-star review. We look forward to seeing you again soon.

10/10 Eccellente

Steven

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This Holiday Inn Express might be the best maintained hotel we’ve visited in years. The maintenance staff obviously keep the property in top condition. The front desk staff were helpful with logistics and restaurant selections. We loved the smaller hotel, every room having an ocean view, no carpet and updated bathrooms. We will visit here again. The Kerr Family.
Soggiorno di 4 notti a maggio 2024

10/10 Eccellente

Christoph

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast, View, Room
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Jenny

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Always a pleasure to stay at HI! Beachside, clean, free breakfast, close to everything!
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

Jonathon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fan in bathroom was very noisy and the shower head sucked. And adjoining room had very noisy occupants that talked and laughed loudly most of the night. We will not be returning anytime soon.
Soggiorno di 3 notti a maggio 2024

10/10 Eccellente

Stuart

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The view
Soggiorno di 3 notti a maggio 2024
Risposta di General Manager, il giorno 21 mag 2024
Dear Stuart,We have to agree! Our view is stunning, so we are delighted you were impressed. Thank you for choosing Holiday Inn Express Pensacola Beach and for sharing your lovely five-star review. We look forward to welcoming you back again soon.

10/10 Eccellente

hyo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that All room is ocean view.
Soggiorno di 3 notti a maggio 2024
Risposta di General Manager, il giorno 17 mag 2024
Dear Hyo,Thank you for your perfect rating and for mentioning our stunning views! We're thrilled you thoroughly enjoyed your stay with us, and we hope you return soon.

10/10 Eccellente

patrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and convenient to beach
Soggiorno di 6 notti a maggio 2024
Risposta di General Manager, il giorno 13 mag 2024
Dear Patrick,We're delighted by your outstanding review of Holiday Inn Express Pensacola Beach! It's great that you enjoyed our spotless accommodations and easy beach access. Thank you for your kind praise, and we hope you'll come back.

8/10 Buono

Jonathan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
From the beginning customer service was excellent and the amenities are great. However, the walls are thin and you can hear conversations in the next room and a dog was barking one night. Overall enjoyed it and great place for cost on the beach front.
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Ashley

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We absolutely loved everything about our stay. Would definitely stay again and recommend.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 2 mag 2024
Dear Ashley,Thank you for your terrific review of your recent visit! It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the future!

8/10 Buono

Danita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was very friendly and helpful with dining recommendations and tips on how to navigate watching the Blue Angels practice.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Mekala M

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Second year staying at this hotel and it is a wonderful place to stay. Quality hotel comfortable with beautiful views each room has a balcony with ocean views. I seriously have not found a better hotel with better views of the gulf. Next time we are in the area we will be back for a third time. Breakfast has good options that change up so it is not the same old stuff every day. Everyone on staff from front desk to maintenance, housekeeping all are fabulous and trustworthy.
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Mekala,First off, we'd like to take this opportunity to thank you for the five-star review. Feedback, especially from returning guests such as yourself, helps us continuously provide only the best in service and comfort to our guests. We're delighted you could enjoy our beautiful ocean views and our delicious on-site breakfast options. We'll be sure to share your praise with the team, and we look forward to welcoming you back for a third unforgettable visit at Holiday Inn Express Pensacola Beach.

8/10 Buono

Jerry

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
We had a very nice stay, breakfast was very good it would be nice if they had beach chairs and umbrellas for guests. There is a third party that you can rent some from
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Jerry,Thank you for sharing your positive feedback! We're glad you enjoyed your stay and our satisfying breakfast. We also appreciate your suggestion for more seating and will consider this for future enhancements to our guest amenities. Our team looks forward to welcoming you back to Holiday Inn Express Pensacola Beach for another enjoyable visit.

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely love this hotel! Every single room is beach front and has a balcony. Its a little slice of heaven and our favorite hotel on Pensacola Beach!
Soggiorno di 4 notti a febbraio 2024
Risposta di General Manager, il giorno 19 apr 2024
Dear Jennifer,Thank you for your wonderful review of Holiday Inn Express Pensacola Beach! It thrills us to know you had an amazing time, and the view can definitely contribute to that. We can not wait until you come back to visit us again.

10/10 Eccellente

Ryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent! Great breakfast! Would definitely stay here again!
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 18 apr 2024
Dear Ryan,Thank you for choosing Holiday Inn Express Pensacola Beach and for sharing your delightful five-star review. We know there's no better way to start your busy day than with a delicious breakfast, so we are thrilled you were impressed with our complimentary offerings. We look forward to welcoming you back for another memorable visit.

10/10 Eccellente

JASMINE, Mobile

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was nice and clean
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 18 apr 2024
Dear Jasmine,We're so delighted to know that you had a great time with us overall and that our clean accommodations were perfect for your needs. Thank you so much for the five-star rating and we hope to see you again soon.

10/10 Eccellente

Amber

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, on the beach and it had a little gym.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Dear Amber,Thank you for taking the time to provide your review of Holiday Inn Express Pensacola Beach. It is wonderful to hear that you found our hotel to be clean and convenient and that our gym was to your liking as well. We hope you will stay with us again in the future for another exceptional experience.

10/10 Eccellente

Chelsey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfectly located on the beach in a quieter area with less crowds. Enjoyed the heated pool during cooler weather.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Chelsey,Thank you for taking a moment to provide a review of your five-star experience! We are delighted to hear that our location and pool area met the mark for you on your recent stay. It was our pleasure to host you, and we sincerely hope you will return to Holiday Inn Express Pensacola Beach.

10/10 Eccellente

Herbert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What a wonderful place to stay!! First off, it’s THE cleanest hotel I have ever stayed at, second the staff are so nice and helpful, third that breakfast is awesome! We had never been to Pensacola Beach before and it will now be our “go-to” place. We absolutely loved the entire stay!
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 10 apr 2024
Dear Herbert,Reading your review truly made our day! It's wonderful to hear we were able to deliver such an enjoyable experience and that you appreciated our pristine accommodations and the excellent hospitality our team provided, as well as the opportunity to try our delicious breakfast selection. We consider it a great compliment that we are now your hotel of choice in the area! From all of us at Holiday Inn Express Pensacola Beach, thank you for taking the time to share your lovely comments, and we hope to have the pleasure of your company again soon.

10/10 Eccellente

Kristina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
While the weather didn't cooperate, this hotel exceeded our expectations. The room was really spacious with lots of storage spaces. The fridge was a nice size and the view was AMAZING. Breakfast was great and there was no daily parking fee. If we return to Pensacola we will definitely stay here again!
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Dear Kristina,Thank you for sharing your positive experience with us. We are thrilled to hear that you enjoyed your stay and that your room, its view, and our breakfast exceeded your expectations despite the less-than-ideal weather. We are also happy to know that amenities, such as the fridge and complimentary parking, added to your overall comfort and satisfaction. We look forward to the opportunity to welcome you back to Holiday Inn Express Pensacola Beach in the future and promise to make your next stay just as memorable!

10/10 Eccellente

John

Soggiorno di 5 notti a marzo 2024
Risposta di Holiday Inn Express, il giorno 21 apr 2024
Thank you so much for the positive review!We value your feedback, and hope to see you again!

10/10 Eccellente

Jeannette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel. Very clean. Just outside the busy area. Walkable to all of the tourist attractions. Would totally come back!
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Dear Jeannette,Thanks for reviewing your stay at Holiday Inn Express Pensacola Beach. Our team is happy you loved everything from our immaculate environment to our walkable location near attractions! The pleasure was all ours, and we'll see you again next time you're in town!

10/10 Eccellente

cathy, camden

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Spotless..low-key..from here on out this will be our go to place when visiting 😁
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 1 apr 2024
Dear Cathy,Thank you so much for the perfect rating and for staying with us at Holiday Inn Express Pensacola Beach. We're delighted to know that our clean accommodations left a positive impression on you and that you had a great time overall. Please come back and join us again soon.

10/10 Eccellente

Amy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The ocean views from the balcony were fantastic. We spent most of our time on the balcony relaxing and taking walks on the beautiful beach. The staff was great, and the hotel was very clean. The room was spacious and bed was very comfortable. We had a fantastic time!
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 1 apr 2024
Dear Amy,Thank you for choosing Holiday Inn Express Pensacola Beach. We're delighted to hear you enjoyed the fantastic ocean views from your balcony and the beauty of our beach. It's also wonderful that our team contributed to your positive experience and that you found our hotel well-kept. We look forward to welcoming you back for another fantastic stay!

10/10 Eccellente

Memory

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Holiday Inn Express Management Team, il giorno 27 mar 2024
Thank you for the review!

8/10 Buono

Judy

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We love coming to the Holiday Inn Express Pensacola Beach. It’s a quiet area and well taken care of hotel. The free breakfast is always delicious and this time there was almond milk which is great for me because I can’t have dairy. The only thing that I could complain about is the pillows… they were flat and even if you used all of them it was still not too comfortable. Other than that a great place to stay for our short vacation
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Dear Judy,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Holiday Inn Express Pensacola Beach once again! Thank you so much for your kind words about our delicious breakfast offerings and peaceful location. Your feedback about the pillows will be shared internally for further consideration, as we are always seeking new ways to improve. Take care, and know we are delighted to welcome you back anytime your travels bring you this way.

10/10 Eccellente

Cindy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Holiday Inn Express Management Team, il giorno 26 mar 2024
Thank you for the review!

10/10 Eccellente

Morgan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful-private-quiet-great staff! Super helpful and kind.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 25 mar 2024
Dear Morgan,It is wonderful to know you had a restful stay with us! Our goal is to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. Thank you for your kind review and perfect rating, and we hope you return soon.

10/10 Eccellente

Bronwyn

Soggiorno di 6 notti a marzo 2024
Risposta di Holiday Inn Express Management Team, il giorno 9 apr 2024
Thank you for the review!

10/10 Eccellente

Erica

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was the best hotel I’ve ever stayed at. It was beautiful how it sat on the beach, I believe each room has a balcony view. When I vacation in Pensacola, I will never stay anywhere else!
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 18 mar 2024
Dear Erica,We are honored that we will be your go-to choice for accommodations when you visit Pensacola! All our rooms have a beautiful view of the water, so you are sure to have a memorable stay each time you return. Thank you for being a valued guest, and we look forward to having you come back again soon!

8/10 Buono

Jae

Soggiorno di 1 notte a marzo 2024
Risposta di Holiday Inn Express Management Team, il giorno 19 mar 2024
Thank you for the review!

8/10 Buono

brian

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love the resort
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Brian,Thank you for visiting Holiday Inn Express Pensacola Beach. We appreciate your compliments and are glad you enjoyed your time with us. Please come back and see us again soon!

10/10 Eccellente

Jeanne, Leesburg

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very friendly. Breakfast was excellent. Our room was quiet and comfortable. Will stay there in the future.
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Jeanne,It is wonderful to know that you had an excellent experience with us. We're delighted our hospitable team left a great impression on you, as we strive to deliver memorable service at all times. Additionally, we're thrilled you started your day off right with our delicious breakfast offerings and that you were comfortable during your stay. Thank you for your kind review and perfect rating, and we look forward to welcoming you back the next time you visit Pensacola!

10/10 Eccellente

Holly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Absolutely wonderful hotel, with a beautiful location, delightful staff, and delicious breakfast. The room was spotless and totally silent, and all the balconies have gorgeous views of the gulf- just a top notch experience all the way around!
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Holly,Wow! Thank you! Our team works hard to ensure our guests have an amazing stay, so they will be delighted to read you were impressed with everything we have to offer. We look forward to welcoming you back to Holiday Inn Express Pensacola Beach for another memorable, five-star getaway.

4/10 Scarso

daniel

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The female customer service representatives were very nice. There was a male rep that was needlessly rude. He needs to find a different job.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Daniel,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret to learn that we fell short of our goal of providing memorable hospitality all around. We'll be sure to share your feedback internally to ensure our high standards are being met. It is our hope that you will give us another chance to change your perceptions down the line.

10/10 Eccellente

Karime Quintana-, Federal Heights

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Super clean, breakfast staff is super nice. Front desk staff a little dry, shopping areas within walking distance. Excellent views. First time for us, but we will be back for sure.
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 7 mar 2024
Dear Karime,Thank you for your detailed feedback! We're thrilled you found our immaculately clean and enjoyed our friendly breakfast team. It's also great that you appreciated the nearby shopping areas and excellent views. However, we're sorry to hear about your experience with the front desk, and we'll address this to ensure a more welcoming atmosphere. We can't wait to welcome you back to Holiday Inn Express Pensacola Beach for another wonderful stay!

10/10 Eccellente

Brandon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gotta love the free breakfast and a cookie in the evening. This Holiday Inn Express had the beach backing up to the building and every room with a balcony view of the Gulf of Mexico. The entire staff was so kind and helpful, I would love to return some time.
Soggiorno di 5 notti a febbraio 2024
Risposta di General Manager, il giorno 3 mar 2024
Thank you so much for choosing to stay with us at Holiday Inn Express Pensacola Beach. Your kind words about our staff are greatly appreciated, and we are very happy to hear you enjoyed your stay. We hope you join us again soon. It was a pleasure hosting you.

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2024
Risposta di Holiday Inn Express Managment Team, il giorno 1 mar 2024
Thank you for the review!

10/10 Eccellente

Sharon E

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property is very clean, breakfast is on another level-very delicious! Free parking a plus. Private beach with pure white sand- beautiful! I would recommend again and again.
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 29 feb 2024
Dear Sharon,We're delighted you enjoyed your stay, from our clean property and delicious breakfast to the complimentary parking and beautiful private beach. Your recommendation is greatly appreciated, and we can't wait to welcome you back to Holiday Inn Express Pensacola Beach for another exceptional experience. Thank you for choosing us!

10/10 Eccellente

Nere

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful and relax place
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 29 feb 2024
Dear Nere,Thank you for your compliments on our beautiful property! We're glad you had a relaxing visit, and we look forward to seeing you again at Holiday Inn Express Pensacola Beach.

10/10 Eccellente

Doug

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were right on the beach and close to restaurants
Risposta di General Manager, il giorno 29 feb 2024
Dear Doug,Thank you for choosing Holiday Inn Express Pensacola Beach. It's great to hear you enjoyed our prime beachfront location and the convenience of nearby restaurants. We greatly enjoyed having you stay with us, and we look forward to welcoming you back to Holiday Inn Express Pensacola Beach for another five-star visit.

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location , excellent staff ,
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 29 feb 2024
Dear David, We're happy when you're happy! Thank you for being our guest at Holiday Inn Express Pensacola Beach and for the perfect rating. It was a pleasure having you as our guest, and we hope that the next time you're looking for a fun-filled getaway in the sun, you think of us!

10/10 Eccellente

Rochelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful view from our room!! Staff was super friendly.
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 29 feb 2024
Dear Rochelle,It is always a pleasure to hear from our valued guests, and we are delighted that you enjoyed your stay with us. Come back again soon should your travels bring you back to Pensacola Beach.

10/10 Eccellente

Stephanie, Cleveland

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful views of the ocean!
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 27 feb 2024
Dear Stephanie,Thank you for visiting us at Holiday Inn Express Pensacola Beach and for your fantastic review. We are thrilled you enjoyed your time with us and our hotel's beautiful views of the ocean! Thanks for your review, and we want to welcome you back again anytime for another relaxing stay.

8/10 Buono

Cole Nathan, Germantown

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
.
Soggiorno di 9 notti a febbraio 2024
Risposta di Holiday Inn Express Managment Team, il giorno 24 feb 2024
Thank you for the review!

10/10 Eccellente

Tia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful place to stay. Super clean and friendly staff. Would love to stay again
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 23 feb 2024
Dear Tia,Thank you! There's no greater compliment than knowing you were so impressed with your stay that you'd join us again if you were back in our area. It was a pleasure to welcome you to Holiday Inn Express Pensacola Beach and we hope to see you again soon.

10/10 Eccellente

Octavious

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful view
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 23 feb 2024
Dear Octavious,Thank you for choosing Holiday Inn Express Pensacola Beach. We're thrilled you enjoyed the beautiful view during your stay. It was wonderful to have you as our guest, and we look forward to welcoming you back for another memorable experience.

2/10 Terribile

Javen

Non mi è piaciuto: Personale e servizio e comfort della camera
Racist staff
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 21 feb 2024
Dear Javen,Thank you for your review. It is disappointing to learn of your experience. Our hotel has a zero-tolerance policy against discrimination of any kind, and we regret that this was your impression. Your report will be shared with our team to ensure our high standards of hospitality are being met. We hope to welcome you back in the future to change your perceptions.

8/10 Buono

susan

Soggiorno di 3 notti a febbraio 2024
Risposta di Holiday Inn Express Management Team, il giorno 21 mar 2024
Thank you for the review!

10/10 Eccellente

Jill

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
SMILIN
Lance was extremely accommodating and very personable. He went above and beyond to make our stay special.
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 21 feb 2024
Dear Jill,Thank you for your glowing review! We're thrilled that Lance provided exceptional service and personalized your stay. His dedication to ensuring a memorable experience is truly commendable, and we'll make sure to relay your kind words. We can't wait to welcome you back to Holiday Inn Express Pensacola Beach for another exceptional stay!