Hi Sheila, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following:- We're glad to hear you loved the property!- We apologize for any confusion or inconvenience you experienced with the pool and hot tub during your stay. You reached out to us once about this issue, and we promptly provided you with instructions on how to address it. To ensure the problem was resolved, we sent a member of our team to address the issue in person. We didn't receive any other communication from you regarding the pool heat.Once again, thank you for sharing your thoughts with us. Your feedback helps us enhance our services and ensures that future guests have a seamless and enjoyable experience.