Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 90 su 447 recensioni" "
10 - Eccellente
90
Valutazione di 8 - Buono. 123 su 447 recensioni" "
8 - Buono
123
Valutazione di 6 - Soddisfacente. 90 su 447 recensioni" "
6 - Soddisfacente
90
Valutazione di 4 - Scarso. 82 su 447 recensioni" "
4 - Scarso
82
Valutazione di 2 - Terribile. 62 su 447 recensioni" "
2 - Terribile
62
6,6/10
Pulizia
7,4/10
Personale e servizio
6,0/10
Servizi
6,2/10
Condizioni e dotazioni della struttura
6,2/10
Ecosostenibilità
Recensioni
8/10 Buono
Twila
20 mag 2024
Needs updates
Twila
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 21 mag 2024
Hello Twila,Thank you for sharing your feedback with us. We appreciate your input and will forward your comments to the relevant departments for consideration. We are constantly working to improve our services and facilities based on guest recommendations.
2/10 Terribile
Alex
13 apr 2024
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Common area restroom are extremely dirty
Alex
Soggiorno di 6 notti ad aprile 2024
Risposta di GM, il giorno 14 apr 2024
Dear Alex,We appreciate your feedback and sincerely apologize for the condition of our common area restrooms during your stay. We understand the importance of cleanliness and we're addressing your concerns with our housekeeping team to ensure a better experience in the future. Thank you for bringing this to our attention, and we hope for another opportunity to exceed your expectations.Warm regards,Hotel Management
2/10 Terribile
gwen
29 mar 2024
We realized 48 hours before our reservation that we had to change it to one day earlier due to weather issues.
NO CHANGE! NO REFUND
Will not use again
gwen
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 31 mar 2024
Hello gwen,We apologize for any inconvenience you experienced regarding your reservation change request. Guest services policies are in place to ensure fair treatment for all guests. If you have any concerns, please contact our management directly for further assistance. Thank you for sharing your feedback with us.
8/10 Buono
elias
Viaggio con la famiglia
22 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was good enough for me for the price. Better than i expected.
elias
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello elias,We are pleased to hear that you found value in your stay with us. We strive to exceed our guests' expectations and are delighted that we met yours. Thank you for choosing our hotel.
8/10 Buono
Denise
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fresh, friendly but blood on the coverlet
Denise
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Denise, We appreciate your feedback and are glad you found our hotel fresh and friendly. Please rest assured that your comments have been shared with the team for their awareness. Your input helps us improve our services for all guests' comfort and satisfaction. Thank you for choosing to stay with us.
10/10 Eccellente
Sharlene
Viaggio di coppia
3 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always enjoy staying here
Sharlene
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Sharlene,We're thrilled to hear that you consistently enjoy your stays with us. Your positive feedback is truly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!
8/10 Buono
W.S.
2 mar 2024
W.S.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 5 mar 2024
Hello W.S., Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
10/10 Eccellente
Dave
Viaggio di coppia
18 feb 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Spent just a little more on room than we wanted to, got nicer room and better breakfast as a result
Dave
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 20 feb 2024
Hello Dave,We're delighted to hear that you enjoyed an upgraded room and breakfast during your stay with us. Our goal is to provide our guests with exceptional value for their experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay.
4/10 Scarso
Matt
Viaggio di gruppo
4 feb 2024
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Hotel quality has gone down hill
I've been to this hotel 5 times before,
it has gone down hill in quality.
Soda machine was unplugged (I assume, not working)
There was a hole in the wall of my room
The desk chair was missing a wheel, and very unstable.
The shower water seemed brown when it started running.
Matt
Soggiorno di 2 notti a febbraio 2024
10/10 Eccellente
John
9 gen 2024
John
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 10 gen 2024
Dear John,Thank you for taking the time to rate your experience with a perfect 10/10! We're delighted to hear that you had an excellent stay. Your feedback is valuable, and we look forward to hosting you again for another outstanding experience.Warm regards,Hotel Management
2/10 Terribile
Gene ann
Viaggio di coppia
2 gen 2024
Non mi è piaciuto: Servizi
This place is a disgrace. I booked this place because it was close to where needed to be. I have stayed at many Comfort Inn. They were always clean and accommodating. This place is dirty. The water is rusty and undrinkable. The carpet was dirty and not vacuumed. The elevators dirty. The chair in our room only had three 3 legs. You could not sit on it. I asked for clean lines. I did not get any wash cloths. I asked a house cleaner and was told to go to the desk. The man at the desk gave me 2 hand towels and told me they did not have any. I never say a housekeeper in our room. They did nothing. I had to ask to have the trash taken out. Breakfast was bad. There was not much there and the sausage and French toast tasted old. I did not check the reviews first as I thought it was a comfort Inn that’s is nice. You should not advertise this place. It will give you a bad name. We left a day early. If we could have left even earlier we would have but my sister is in the hospital very sick
Gene ann
Soggiorno di 5 notti a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Gene ann, Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you experienced during your stay. We strive to uphold the high standards of cleanliness and service that Comfort Inn is known for, and we regret that we fell short in this instance. We appreciate your specific concerns regarding the water, carpet, elevators, chair, linens, and breakfast, and we will address these issues with our team. We value your input and hope you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.
6/10 Soddisfacente
Dilip
Viaggio con la famiglia
1 gen 2024
its ok to stay
Dilip
Soggiorno di 3 notti a dicembre 2023
Risposta di Manager, il giorno 8 gen 2024
Hello Dilip, Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you found your stay to be satisfactory. We strive to provide an enjoyable experience for all our guests. Should you have any further concerns, please don't hesitate to reach out to our management team for assistance.
10/10 Eccellente
Kathy
Viaggio con la famiglia
31 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Late Dec Stay
I had an enjoyable stay at Comfort Inn in Pine Grove. The staff was friendly and helpful. My room was clean and comfortable. The Breakfast was good warm food, with a variety to satisfy anyone. I would stay here again.
Kathy
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 3 gen 2024
Hello Kathy,Thank you for choosing Comfort Inn in Pine Grove for your recent stay! We're thrilled to hear that our friendly and helpful staff, along with our clean and comfortable rooms, made for an enjoyable experience. It's great to know that you were satisfied with our delicious breakfast options as well. We appreciate your kind words and look forward to welcoming you back in the future!
4/10 Scarso
Maureen
28 dic 2023
Maureen
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 29 dic 2023
Dear Maureen,Thank you for taking the time to share your feedback with us. We value your input, and we're sorry to hear that your experience fell short of expectations. Your satisfaction is our priority, and we would appreciate any additional details you can provide to help us address and improve upon the areas of concern.Warm regards,Hotel Management
4/10 Scarso
Linda
Viaggio con la famiglia
20 dic 2023
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
poor Housekeeping , no hot water in shower, they gave us another room, same problem.Tub surround and shower were filthy, light fixtures filled with bugs.
Linda
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 22 dic 2023
Hello Linda, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
8/10 Buono
Guy
15 dic 2023
Guy
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 4 gen 2024
Dear Guy,Thank you for choosing to stay with us and for taking the time to provide your rating. We're delighted to see you had a positive experience during your visit. We look forward to welcoming you back for another great stay.Best regards,Hotel Management
8/10 Buono
Shannon
14 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
Good spot to spend a night. Inexpensive and comfortable
Shannon
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 16 dic 2023
Hello Shannon,We are delighted to hear that you found our hotel to be a good spot to spend the night. Our priority is to offer our guests affordable and comfortable accommodations. Thank you for your positive feedback!
6/10 Soddisfacente
Viaggiatore verificato
Viaggio con la famiglia
3 dic 2023
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not Great.
It wasnt great. The lobby is nice and certain parts of the premises seem newly refurbished however cheaply. The beds are comfy and water pressure is good. But.. pain is peeling off walls. Mold and rust in the showers, dirty feel all over. Cleaned fine but very old and maybe not well maintained. The walls are so thin. Woke up to very loud music from another room at 6am. The pool is... gross. It needs to be repainted and i just didnt want to even put my hand in it. Breakfast was ok, not great but ok. It was fine for the cheap price, but i probably wouldn't stay there again.
Viaggiatore verificato
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 6 dic 2023
Dear Guest, Thank you for sharing your feedback with us. We appreciate your compliments regarding the comfortable beds and good water pressure. While we take note of your comments about the peeling paint and maintenance concerns, we do ensure regular cleaning of the premises. We regret any inconvenience caused by the noise disturbance and will address the issue with our team. Regarding the pool, we apologize if it did not meet your expectations, and we will evaluate the condition for improvements. Your comments about breakfast will be shared with our culinary team for further enhancement. We appreciate your stay and hope to have the opportunity to serve you better in the future.
6/10 Soddisfacente
David
Viaggio con la famiglia
2 dic 2023
Non mi è piaciuto: Condizioni e dotazioni della struttura
Ice maker was broken. Heat/ AC didn’t work properly. Electrical outlet by bathroom lavatory didn’t work. Very poor workmanship of caulking in bathroom. Carpet worn significantly in hallway.
David
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello David,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced during your stay, and we appreciate you bringing these issues to our attention. Our team will investigate and address these concerns accordingly. We strive to ensure a comfortable stay for all our guests and regret any inconvenience caused.
2/10 Terribile
Jessica
Viaggio con la famiglia
26 nov 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This is a place to sleep when your had a long day driving. The pool area is cold and dingy and in desperate need of updates. Huge creepy crawlers in that area. The towels in the rooms are downright shabby, and the breakfast is lacking.
Jessica
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello Jessica, Thank you for your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced. We are constantly working to improve our facilities and appreciate your input. We will address your concerns with our team. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
10/10 Eccellente
Michele
20 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fun get away
It’s was very nice. Very pet friendly. What really liked was that had an area for dogs with poop bags and other things to clean up after your dog. I was that more hotels had a setup like this.
Michele
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 21 nov 2023
Hello Michele,Thank you for your kind words about our pet-friendly hotel. We're glad to hear that you found our designated dog area convenient with the provided clean-up supplies. We appreciate your feedback and hope to welcome you and your furry friend back in the future.
6/10 Soddisfacente
Samir
19 nov 2023
Samir
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 22 nov 2023
Hello Samir,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.
6/10 Soddisfacente
jacques, quebec
Viaggio con la famiglia
14 nov 2023
Vieux motel désuet qui a besoin d’amour.
jacques
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 16 nov 2023
Hello jacques,Nous apprécions votre commentaire sur notre motel historique. Nous sommes toujours en train de travailler pour améliorer nos installations afin de les rendre plus modernes et confortables pour nos clients. Votre opinion compte et nous en tiendrons compte dans nos futurs projets de rénovation. Nous espérons toutefois que vous avez pu profiter de l'histoire et du charme de notre établissement.
10/10 Eccellente
Francine
13 nov 2023
Mi è piaciuto: Personale e servizio e comfort della camera
Francine
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 17 nov 2023
Hello Francine,Thank you for leaving a rating for our hotel! We greatly value your feedback and strive to provide exceptional experiences to all our guests. We hope to have the opportunity to welcome you back in the future for an even finer experience.
4/10 Scarso
Catherine
Viaggio di gruppo
13 nov 2023
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Catherine
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 17 nov 2023
Hello Catherine,Thank you for taking the time to leave a rating of your recent stay with us. We appreciate it and apologize for any inconvenience you may have encountered. We hope to have the opportunity to welcome you back in the future and provide a more seamless experience.
8/10 Buono
Stephanie
12 nov 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Stephanie
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 17 nov 2023
Hello Stephanie,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback and are delighted to hear that you enjoyed your time with us. If there's anything else we can assist you with in the future, please do not hesitate to reach out to our management team directly.
8/10 Buono
Zafar
Viaggio con la famiglia
12 nov 2023
Mi è piaciuto: Pulizia e personale e servizio
Rooms were clean and quiet.
Zafar
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello Zafar,Thank you for sharing your feedback with us! We're thrilled to hear that you found our rooms to be clean and quiet during your stay. We strive to provide a peaceful and comfortable environment for all our guests. If you have any future travel plans, we would be delighted to welcome you back for another excellent experience.
8/10 Buono
Carol, Clay
Viaggio con la famiglia
4 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was clean. Breakfast was good. Staff was helpful when we had a TV that didn't work. We switched rooms. Only problem was that the running water in the room smelled rusty and there was a musty smell in the room, but otherwise clean
Carol
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Carol,Thank you for taking the time to review your recent stay at our hotel. We are delighted to hear that our clean property, good breakfast, and helpful staff made for a pleasant experience. We apologize for the inconvenience you experienced with the running water and the musty smell in the room. We appreciate your feedback and will address these concerns to ensure a better stay for our future guests.
4/10 Scarso
Brian
2 nov 2023
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Hopefully, NEVER AGAIN!
Brian
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Brian,Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced during your stay. We appreciate your comments as they help us improve our services.
10/10 Eccellente
Letzaida
Viaggio con la famiglia
29 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Letzaida
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Hello Letzaida,Thank you for sharing your exceptional experience with us! We're thrilled to hear that you had such a wonderful stay at our hotel. Your kind words are truly appreciated and we hope to have the pleasure of welcoming you back again soon for another incredible stay. Thank you for choosing our hotel for your visit.
8/10 Buono
Merritt
29 ott 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff could be friendlier
Merritt
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Hello Merritt,Thank you for sharing your feedback about our staff. We strive to provide the best service possible and we apologize if your experience fell short of your expectations. We will address your comments with our team to ensure that our friendly and welcoming atmosphere is consistently maintained. We appreciate your valuable input and hope to welcome you back for a more enjoyable stay with us again.
4/10 Scarso
Stephen
Viaggio con animali domestici, Viaggio di coppia
28 ott 2023
Non mi è piaciuto: Condizioni e dotazioni della struttura
The room was not bad, very firm beds and carpets worn and fraying. Toilet was lower than most with no grab bars, making it difficult for seniors to get up.
Stephen
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Stephen,Thank you for your feedback. We apologize for any inconvenience caused. We appreciate your comments and will pass them along to our team for further consideration.
8/10 Buono
Viaggiatore verificato
23 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Dear Guest,Thank you for your positive rating! We are thrilled to hear that you had a great experience at our hotel. We look forward to welcoming you back again soon.
2/10 Terribile
James
Viaggio con la famiglia
22 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Black Mold. Reported it to management. Did not seem concerned. Will not stay there again.
James
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello James, We apologize for any inconvenience caused. We take all guest concerns seriously and will address this issue immediately.
2/10 Terribile
MIRA
22 ott 2023
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Its not great property
Dirty - no ice machine
the room is absolute dirty... The Sheets are smelly. The doorkey nob is broken. I had to leave the property after I stayed for 4 hrs to rest after 12 HOURS drive.
MIRA
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 24 ott 2023
Hello MIRA,I apologize for the inconvenience caused during your stay. We take cleanliness and maintenance seriously and will address these issues immediately. Thank you for bringing them to our attention.
4/10 Scarso
Viaggiatore verificato
19 ott 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Mediocre maybe
Dirty towels behind bathroom door, mildew on bathroom ceiling, broken faucet, food crumbs on carpet, slow drains, nonworking charger port. Helpful staff, decent breakfast. Desk manager very helpful.
Viaggiatore verificato
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 22 ott 2023
Dear Guest,We apologize for the inconvenience caused during your stay. Our team will address the cleanliness and maintenance issues immediately. We appreciate your kind words about our helpful staff, decent breakfast, and the assistance provided by our desk manager.
2/10 Terribile
Jaderson
18 ott 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jaderson
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 21 ott 2023
Hello Jaderson, We apologize for any dissatisfaction. Please provide more details about your experience so we can address your concerns.
10/10 Eccellente
Susan
16 ott 2023
Susan
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 8 nov 2023
Hello Susan,Thank you for taking the time to leave us a review! We're thrilled to hear that you had a fantastic experience during your stay with us. We appreciate your kind words and hope to welcome you back soon for another wonderful stay.
2/10 Terribile
Dhruvkumar Shaileshbhai
15 ott 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Worst place
Dhruvkumar Shaileshbhai
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 18 ott 2023
Hello Dhruvkumar Shaileshbhai, We apologize for any inconvenience. Please provide more details so we can assist you further.
4/10 Scarso
Keith
11 ott 2023
Non mi è piaciuto: Condizioni e dotazioni della struttura
Room smelled like urine
Keith
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 14 ott 2023
Hello Keith ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
2/10 Terribile
J
Viaggio con la famiglia
8 ott 2023
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Zero rating for cleanliness. Very Dirty.
J
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 11 ott 2023
Hello J,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
2/10 Terribile
Frank
Viaggio con la famiglia
7 ott 2023
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This is probably the worst motel ever. Carpets were very used and needed replacement. The smoke detector consisted of two wires coming out of the ceiling with no detector. The shower drained so poorly, I had water above my ankles before I finished and the sink took about 30 minutes to drain 2 inches of water. We wanted fresh towels on the second day and were told we would have to pay extra for daily housekeeping. Stay away!
Frank
Soggiorno di 4 notti a ottobre 2023
Risposta di Manager, il giorno 10 ott 2023
Hello Frank, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
2/10 Terribile
cicely
Viaggio di lavoro, Viaggio con la famiglia
1 ott 2023
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was dirty. Room was dirty and no clean bed sheets, bathroom was dirty. I need a refund.
cicely
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 3 ott 2023
Hello cicely ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
8/10 Buono
Lisa
29 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lisa
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 30 set 2023
Hello Lisa,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
2/10 Terribile
Matthew
23 set 2023
Blood all over bedding , over all really dirty. left without staying .
Matthew
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 24 set 2023
Hello Matthew,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
2/10 Terribile
Richard
21 set 2023
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very dirty
Richard
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 23 set 2023
Hello Richard ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
6/10 Soddisfacente
Robert
Viaggio di coppia
10 set 2023
Hard to fine...Lumpy bed...Breakfast was not what we are use too...Had to drive down the road to find someplace to eat besides Mcdonald's...Will not use again...
Robert
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 13 set 2023
Hello Robert, We appreciate the comments, especially with regards to your opinion of our bed as well as our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
8/10 Buono
Jon
Viaggio con la famiglia
9 set 2023
In good condition. One of the rooms had somewhat of a smell to it. Workers at front desk were ok but not great.
Jon
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 13 set 2023
Hello Jon,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our front desk. We hope you'll return to see how we continue to improve our service and hospitality.
2/10 Terribile
Thomas
7 set 2023
Thomas
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 30 set 2023
Hello Thomas,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
6/10 Soddisfacente
Lawrence Christopher
31 ago 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff answered questions quickly and helped where possible. The bed was fine. The sink and tub have had a long life and really need to be replaced. The carpeting in the common areas looked like it hadn’t been vacuumed in months, the room’s carpet was particularly bad.
Lawrence Christopher
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 2 set 2023
Hello Lawrence Christopher,Guest satisfaction is our number one objective so we really appreciate the input regarding our staff and also our bed. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.