Una cassaforte in camera, una scrivania, tende oscuranti, Wi-Fi gratuito

Recensioni per Red Roof Inn PLUS+ Pittsburgh South - Airport

2.5 out of 5
Red Roof Inn PLUS+ Pittsburgh South - Airport
6404 Steubenville Pike, Pittsburgh, PA

Recensioni

6,6
Valutazione di 10 - Eccellente. 224 su 1003 recensioni" "
Valutazione di 8 - Buono. 267 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 202 su 1003 recensioni" "
Valutazione di 4 - Scarso. 150 su 1003 recensioni" "
Valutazione di 2 - Terribile. 160 su 1003 recensioni" "

6,4/10

Pulizia

7,2/10

Personale e servizio

5,8/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,2/10

Ecosostenibilità

Recensioni

2/10 Terribile

Alessandra

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Squallido
Prenotate due notti, arrivati abbiamo avuto una camera con la serratura della porta gia’ divelta. Porta rotta, ragnatele, e il secondo giorno le pulizie incomplete, con un asciugamano trovato dentro la tazza wc. Nell’insieme, lla cosa che piu ci ha disturbati e’ che ci siamo sentiti poco al sicuro.
Soggiorno di 2 notti ad agosto 2019

2/10 Terribile

Karen

The security in this are was not secure. There were so many annoying guys around. Also, my friend and I door room locker was not working well.
Soggiorno di 2 notti ad aprile 2024

2/10 Terribile

Miguel

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Toni-Ann RediResponse Specialist, il giorno 1 mag 2024
Hello Miguel,Thank you for choosing to stay at our RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I appreciate your 1/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 Scarso

Robert

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
There was people honking their horn in middle of the night, people nonstop walking by and talking loudly in wee hours of the night that you can hear plain as day that kept waking me up. Room smelled musty, and felt creepy. Bathroom is extremely tight, can't even close door if on toilet.
Soggiorno di 1 notte ad aprile 2024
Risposta di Kerry-Lee RediResponse Specialist, il giorno 30 apr 2024
Dear Robert, Thank you for taking part in our guest survey following your stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. You indicated there was noise disturbance, the room smelt unpleasant, and the bathroom was extremely small. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagmentRediResponse Specialist

8/10 Buono

Kimberley, Clearfield

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was good. Clean and hot shower. The sink left some to be desired. The door needs fixed. Wouldn’t open until you pushed up on it. Room 10)6. Not too big of a deal but looked rough. Lots of options for dinner.
Soggiorno di 1 notte ad aprile 2024
Risposta di Oniel Rediresponse Specialist, il giorno 28 apr 2024
Thank you Kimberly, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's really nice reading that you took liking to the room you were assigned and the shower, however, our apologies for any hinderance caused by the door. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 Terribile

Jamie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The police kept riding through the parking lot. There was no outlet so their interest was definitely the hotel. There was a used condom behind the headboard. The ceiling leaked. It was filthy! Also, the occupants left much to be desired and made it obvious why police presence was required! I was charged for a deluxe room when the maintenance man that came to fix my toilet told me was a standard. There's no difference in the rooms in the pictures. It was late and I was exploited with the extra fee for a room I didn't receive
Soggiorno di 1 notte ad aprile 2024
Risposta di Xao RediResponse Specialist, il giorno 26 apr 2024
Dear Jamie,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback. On behalf of Red Roof, we look forward to hosting you at any of our locations in the future.Sincerely,XaoRed Roof ManagementRediResponse Specialist

10/10 Eccellente

Dave, Clermont

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Linton RediResponse Specialist, il giorno 23 apr 2024
Hello Dave,Thank you for telling us about your recent visit at RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I was delighted to read that you had a nice experience. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 Scarso

Larry

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Xao RediResponse Specialist , il giorno 23 apr 2024
Hello Larry,Your review of the Red Roof Inn PLUS+ Pittsburgh South - Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

8/10 Buono

Jeff

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was OK for the price.
Soggiorno di 1 notte ad aprile 2024
Risposta di Chirell RediResponse Specialist, il giorno 15 apr 2024
Dear Jeff,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rate and your stay being okay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 Terribile

Beni

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Serhatcan

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Receptionist was very kind thank you so much
Soggiorno di 1 notte a marzo 2024
Risposta di Toni-Ann RediResponse Specialist, il giorno 1 apr 2024
Thank you for your 5/5 rating of our RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT, Serhatcan. We are happy to see that the service provided by our front desk staff was the highlight of your stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Buono

Lori

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Carla RediResponse Specialist, il giorno 19 mar 2024
Hello Lori, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 Soddisfacente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
For the price paid it was as expected
Soggiorno di 2 notti a marzo 2024
Risposta di Oshane RediResponse Specialist , il giorno 14 mar 2024
Dear David, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT regarding the affordability. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 Terribile

Melissa E, Pittsfield

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Red Roof Management , il giorno 9 mar 2024
Thank you for your review, Melissa. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were upset we let you down, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Samantha Red Roof Management Rediresponse Specialist

8/10 Buono

Laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The check in was easy, the room was clean and the price was good
Soggiorno di 1 notte a febbraio 2024
Risposta di LaTunde RediResponse Specialist, il giorno 1 mar 2024
Dear Laura,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are thrilled to read that check-in was easy, the room was clean and the price was good. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Eccellente

Cuauhtemoc

Soggiorno di 1 notte a febbraio 2024
Risposta di Samantha RediResponse Specialist, il giorno 26 mar 2024
Thank you for your perfect rating, Cuauhtemoc. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were so glad we earned your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

6/10 Soddisfacente

Kameisha

Non mi è piaciuto: Condizioni e dotazioni della struttura
I like the proximity to the airport. I dont normally leave a review because i could careless sometimes. But i stayed here because there was going to be a snowstorm & i wanted to be closer to the airport with less hassle of commuting. First the staff at the front desk when i checked in was very helpful and accommodating. Thanks. When i checked in i notified someone that there was hair under the sheets. The person at the front said that cannot be true because he & someone else stripped the bed & made sure it was ok. Well i guess i must be blind or something. I really wasn't arguing, all i needed was a set of clean sheets to make the bed myself, thats all. Nothing major, i wasnt asking for A KIDNEY. But he said there was no linen here at the location. I have worked in housekeeping for 5 years. I know the ins and outs of housekeeping. You're telling me that not one sheet or extra washcloth was at the property. I spread the two towels from the bathroom on the bed and slept. Put a blouse on the pillow and lay my head. Then i called in the morning & asked for a late check out. The lady (a new person at the front desk) said she can give me 11:30. I went to the front so that she can see my face & be a little bit more lenient. I explained to her that i had a conference meeting starting at 11:30 until maybe 12:15ish She said no, she can only give me until 12 and if i stay pass that she will charge me. She had others coming in at 3 that need the room. Seriously. I didnt even argue
Soggiorno di 1 notte a febbraio 2024
Risposta di Tianna RediResponse Specialist, il giorno 14 feb 2024
Dear Kameisha, Thank you for sharing your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's great to hear that you were pleased with the close proximity of our location to the airport and that you had a hassle free check in process. However, I am saddened to read that the less than ideal encounter with the staff at check out and the uncleanliness of the bedding hindered your stay. Please accept our apologies for any inconveniences caused. While our goal is to deliver comfortable and clean accommodations for all guests, it appears Red Roof fell short with you, and for that, we sincerely apologize.Nevertheless, we value you as our guest and appreciate your 3/5 score. The staff and I appreciate your comments, as it will only help us to improve.Sincerely,Red Roof Management

8/10 Buono

RODRIGO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
cost friendly, nice staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Adraine Rediresponse Specialist, il giorno 7 feb 2024
Hello Rodrigo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 4/5 score following your stay. I am happy to read that your stay was cost friendly and that you found staff to be nice. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We have syayed in the hotel several times.Its a nice affordable hotel.The only thing that would have made the stay better would be a fridge and microwave in the room.Pretty sure its considered an upgrade.All things considered..the stay was fine..and ,@ $81 per night Cdn,also easy on the wallet.
Soggiorno di 2 notti a gennaio 2024
Risposta di Gabrielle RediResponse Specialist, il giorno 3 feb 2024
Hello James,Thank you for sharing your feedback with us. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport appreciated your 8/10 rating and your remarks about our nice and affordable hotel. In regard to the amenities mentioned, should you require them in the future, please feel free to explore our various room types and choose the one that best suits your preference.On behalf of Red Roof, we would like to thank you again for sharing with us. It would be our pleasure to have you under our roof again in the future.With appreciation,Red Roof Management

8/10 Buono

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly and helpful staff. Clean room. Older hotel with no little amenities, but clean and comfortable.
Soggiorno di 1 notte a gennaio 2024
Risposta di Xao RediResponse Specialist, il giorno 25 gen 2024
Thank you for sharing your feedback with us, Mark. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our friendly staff and our clean rooms, despite our location being older.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays going forward.Regards,Red Roof Management

2/10 Terribile

Deborah

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bed bugs!
Bed bugs!!! Woke up inching on arm , sure enough, BED BUGS!!! find another place to stay!! Small rooms,lump soft bed. Very disappointing stay...never again will i at a Red roof!!! Ughhhh!!!
Soggiorno di 1 notte a gennaio 2024
Risposta di Recordo Rediresponse Specialist, il giorno 19 gen 2024
Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. Hearing that you were disappointed in the experience you had with us, due to our room size not to your liking, nor our beds, you also stated you encountered insects which was disheartening to read. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Eccellente

Ross

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
parking for my truck
Soggiorno di 1 notte a gennaio 2024
Risposta di Kerry-Lee RediResponse Specialist, il giorno 18 gen 2024
Dear Ross,The staff and I appreciate your scoring and your participation in our guest survey following your experience with us at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. Iam glad you were able to get parking for your truck. Feedback from our guest is always welcomed here at Red Roof as we focus on providing memorable experiences for them.Thank you again for your feedback. We hope to host you again soon.Sincerely,Red Roof Management

2/10 Terribile

Tiffany

Soggiorno di 1 notte a gennaio 2024
Risposta di Nishaye RediResponse Specialist, il giorno 16 gen 2024
Hello Tiffany,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Soddisfacente

claudia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
the hallway was dirty, the room was clean .. the only concern was the smoke smell in the bathroom..
Soggiorno di 1 notte a gennaio 2024
Risposta di Xao RediResponse Specialist, il giorno 9 gen 2024
Thank you for sharing your feedback with us, Claudia. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our clean rooms. However, you made mention of the dirty hallway and the poor bathroom smell. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better stays.Regards,Red Roof Management

4/10 Scarso

Paul

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The building needs attention:
The tub drain was clogged and the room was not clean. We are grateful for the establishment allowing pets but much care is needed to this building.
Clogged drain
Dents and cracks
Damage on surfaces
Lamp damage
Soggiorno di 1 notte a dicembre 2023
Risposta di Xao RediResponse Specialist , il giorno 4 gen 2024
Thanks for sharing your feedback with us, Paul. The team at our Red Roof Inn PLUS+ Pittsburgh South - Airport was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that you were fond of our pet policy, it was displeasing to read that this was the impression left with you. You stated that the clogged tub drain and the unclean room hindered your stay. As such, your feedback has been shared with the property as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future. Best wishes,Red Roof Management

10/10 Eccellente

Segundo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect location!
I’m in Pittsburgh on business and I usually travel with 1-2 employees and Red Roof always makes my stay welcoming and smooth. I would always stay here!
Soggiorno di 5 notti a dicembre 2023
Risposta di Dannielle Rediresponse Specialist, il giorno 1 gen 2024
Dear Segundo,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the the convenient location and smooth stay. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Red Roof Management

10/10 Eccellente

Shannon

Soggiorno di 8 notti a dicembre 2023
Risposta di Dannielle Rediresponse Specialist, il giorno 30 dic 2023
Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Eccellente

Margaret

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Sharma RediResponse Specialist, il giorno 26 dic 2023
Hello Margaret, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 Soddisfacente

Christian

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 6 notti a dicembre 2023
Risposta di Tianna RediResponse Specialist, il giorno 17 dic 2023
Hello Christian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Eccellente

Deepak

Soggiorno di 1 notte a novembre 2023
Risposta di Xao RediResponse Specialist, il giorno 16 dic 2023
Thank you for sharing your 10/10 rating with us, Deepak. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

6/10 Soddisfacente

Lupe

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Dannielle Rediresponse Specialist, il giorno 5 dic 2023
Hello Lupe, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

6/10 Soddisfacente

gerald

Soggiorno di 1 notte a novembre 2023
Risposta di Oniel Rediresponse Specialist, il giorno 23 nov 2023
Hi Gerald,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Buono

Courtney

Soggiorno di 1 notte a novembre 2023
Risposta di Tianna RediResponse Specialist, il giorno 11 dic 2023
Hello Courtney, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. For future reference, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. We value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 Terribile

Diane

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Do yourself a favor and skip on this hotel. The room smelled like mold and cigarettes. The ac/heatin unit was so disgusting that we didn't even turn it on with fear of what would come out of the vent. The bed sheets were stained/dirty and even the walls were stained. We tried to cancelled our reservation once we say the room and try to book another hotel. There was no available hotel below 490USD a night because of the pittsburgh game so we were stuck there. Very unplaisante and definitely will be the last time booking a red roof hotel.
Risposta di Kerry-Lee RediResponse Specialist, il giorno 20 feb 2024
Hello Diane, Thank you for your feedback following your stay with us at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I am so sorry to hear that your most recent experience with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such a usual experience. You indicated the room smelled of smoke, the sheets were stained along with other listed concerns. Please know that your voice is of tremendous importance to us At Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

4/10 Scarso

Peter

Viaggio di gruppo
Non mi è piaciuto: Pulizia e servizi
the bathroom door was broken, the rooms smelled and was definitely not thoroughly cleaned before check in. would not suggest staying here
Soggiorno di 2 notti a novembre 2023
Risposta di Linton Red Roof Management Rediresponse Specialist, il giorno 15 nov 2023
Dear Peter,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We are extremely sorry your stay was not to your expectations due to the faulty bathroom door and the unpleasant odor mentioned. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

6/10 Soddisfacente

Jamie

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Linton Red Roof Management RediResponse Specialist, il giorno 14 nov 2023
Hello Jamie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

4/10 Scarso

Philip

Viaggio di gruppo
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Very disappointing. We arrived a few hrs before check in and inquired about checking in early. The woman at the front desk, who was wildly inconvenienced as we distracted her from being on her cellphone, insisted a room wasn’t available yet despite the lot being mostly empty and that we also had to wait for house keeping to release a room. The housekeeper did a hell of a job preparing our room with multiple stains throughout our room. It’s the little touches that you really appreciate when traveling.
Soggiorno di 2 notti a novembre 2023
Risposta di Linton Red Roof Management RediResponse Specialist, il giorno 14 nov 2023
Dear Philip,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We are extremely disappointed to read that the lack of cleanliness of your room and the wait at check-in hindered your stay. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

6/10 Soddisfacente

Joseph

Viaggio con la famiglia
Very congested
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Saprena

Viaggio di lavoro
Soggiorno di 1 notte a novembre 2023
Risposta di Devorine Red Roof Management, il giorno 12 nov 2023
Thanks for sharing this perfect rating of your stay at Red Roof Inn PLUS+ Pittsburgh South - Airport, Saprena. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 Terribile

Catherine

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dirty rag left in bathroom
Dirty rag left in bathroom after cleaning. “Clerk said oh that happens
Soggiorno di 2 notti a novembre 2023
Risposta di Linton Red Roof Management Rediresponse Specialist, il giorno 11 nov 2023
Dear Catherine,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We were saddened to read that your stay fell short of your expectations due to the unclean rag left in your bathroom. At Red Roof, our team make an effort to thoroughly clean and inspect our rooms, so your feedback is greatly appreciated.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 Buono

Deb

Soggiorno di 1 notte a ottobre 2023
Risposta di Linton Red Roof Management RediResponse Specialist, il giorno 2 dic 2023
Hello Deb,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Eccellente

Sanford

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfort and Safety
Stay was last minute originally was schedule at the Motel 6 down the way. And realized it was a make shift Homeless establishment. Located your property online within 5 minutes and felt I made the right decision to be safe and comfortable in a clean establishment.
Soggiorno di 2 notti a novembre 2023
Risposta di Linton Red Roof Management Rediresponse Specialist, il giorno 9 nov 2023
Hello Sanford,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. It's good to read that our comfortable and clean establishment met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

4/10 Scarso

Viorel

Soggiorno di 1 notte a ottobre 2023
Risposta di Linton Red Roof Management RediResponse Specialist, il giorno 21 nov 2023
Hello Viorel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Eccellente

Kenneth Buettner

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was very close to restaurants and shopping
Soggiorno di 3 notti a ottobre 2023
Risposta di Abigail Red Roof Management RediResponse Speciali, il giorno 26 ott 2023
Hello Kenneth,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof PLUS+ Pittsburgh South - Airport. I'm glad you found the location to be convenient for your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

4/10 Scarso

Angely

Soggiorno di 1 notte a ottobre 2023
Risposta di Xao Red Roof Management RediResponse Specialist, il giorno 25 ott 2023
Hello Angely,Your review of the Red Roof Inn PLUS+ Pittsburgh South - Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

8/10 Buono

Javier

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Toni-Ann RediResponse Specialist, il giorno 31 ott 2023
Hello Javier,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 Soddisfacente

Carie

Soggiorno di 1 notte a ottobre 2023
Risposta di Linton Red Roof Management RediResponse Specialist, il giorno 11 nov 2023
Hello Carie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia e personale e servizio
Came to Pittsburgh for Eagles concert at PNG Arena. 15 minute drive to concert. Comfortable bed. Great price $$ - excellent diner next door, and Sheetz across the street. Overall great choice to lay you head down for the night.
Soggiorno di 1 notte a ottobre 2023
Risposta di Oniel Rediresponse Specialist, il giorno 18 ott 2023
Hi Patrick,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that our beds comfortability and prices were to your liking. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

8/10 Buono

Samantha

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di Xao Red Roof Management RediResponse Specialist , il giorno 28 ott 2023
Thank you for sharing your 4/5 rating with us, Samantha. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Buono

Brett

Soggiorno di 3 notti a ottobre 2023
Risposta di Xao Red Roof Management RediResponse Specialist, il giorno 9 nov 2023
Thank you for sharing your 4/5 rating with us, Brett. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist