Jl Jendral Ahmad Yani #81, Pontianak, West Kalimantan
Recensioni
8,8
Eccellente
Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 22 su 41 recensioni" "
10 - Eccellente
22
Valutazione di 8 - Buono. 13 su 41 recensioni" "
8 - Buono
13
Valutazione di 6 - Soddisfacente. 5 su 41 recensioni" "
6 - Soddisfacente
5
Valutazione di 4 - Scarso. 0 su 41 recensioni" "
4 - Scarso
0
Valutazione di 2 - Terribile. 1 su 41 recensioni" "
2 - Terribile
1
9,0/10
Pulizia
8,6/10
Personale e servizio
8,4/10
Servizi
9,0/10
Condizioni e dotazioni della struttura
8,4/10
Ecosostenibilità
Recensioni
2/10 Terribile
Tsz Yan
31 ago 2023
Tsz Yan
Soggiorno di 1 notte ad agosto 2023
Risposta di Ricky, il giorno 4 set 2023
Dear Mr Tsz Yan,Warmest greeting from Ibis Pontianak City Center,Thank you for taking your time to deliver your review about our hotel even if it seemed that you did not enjoy and have fun with us. Rating us at not so good score and giving negative feedback makes us feel disappointed for not giving you the best service. Hopefully you are willing to offer us another opportunity to give much better service in the future. We ensure your next stay with us will be more memorable and enjoyable. Please do not hesitate to contact me personally at h9654@accor.comThank you and have a great day!Best Regards,Ricky Coen Arifin General Manager
8/10 Buono
YEOJOO
16 ott 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
YEOJOO
Soggiorno di 1 notte a ottobre 2022
Risposta di Albert, il giorno 20 ott 2022
Dear Mr Yeojoo, Warmest greeting from Ibis Pontianak City Center,Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel.Kindest Regards,Albert BennandaHotel Manager
8/10 Buono
Lusi
Viaggio di gruppo
15 ago 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Helpful!
All went well!
Lusi
Soggiorno di 1 notte ad agosto 2022
Risposta di Albert, il giorno 7 set 2022
Deram Mrs Lusi, Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Albert BennandaHotel Manager
10/10 Eccellente
Viaggiatore verificato
Viaggio di lavoro
7 apr 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lokasi pusat kota, pusat perbelanjaan hanya berjarak 2 menit.
Viaggiatore verificato
Soggiorno di 1 notte ad aprile 2022
Risposta di Albert, il giorno 20 ott 2022
Anonymous yang terhormat, Salam hangat dari Ibis Pontianak City Center, Terima kasih telah memberikan penilaian untuk hotel kami, Ibis Pontianak City Center. Senang sekali mendapatkan ulasan positif dari Anda mengenai hotel kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Terima kasih dan Sukses selalu untuk Anda.SalamAlbert BennandaHotel Manager
10/10 Eccellente
Effendi Halim
5 feb 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Effendi Halim
Soggiorno di 1 notte a febbraio 2022
Risposta di Albert, il giorno 20 ott 2022
Dear Mr Effendi Halim Warmest greeting from Ibis Pontianak City Center,Thank you for choosing us as your preferred destination in Pontianak. We are very happy to learn that you enjoy your stay with us.Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak City Center.Sincerely,Albert BennandaHotel Manager
6/10 Soddisfacente
Matthew and Yovita
14 ago 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A good deal in Pontianak
The stay was excellent the hotel nice and new.
I would have preferred a small fridge in the room.
And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Matthew and Yovita
Soggiorno di 7 notti ad agosto 2021
Risposta di Albert, il giorno 20 ott 2022
Dear Mr Matthew Warmest greeting from Ibis Pontianak City Center,Thank you very much for taking some of your precious time to complete your review of our hotel. It is a real pleasure to have welcome you back. Thank you very much for your loyalty to Ibis Pontianak.I have taken notes of the displeasing experiences you have encountered during your last visit.I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values.At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us.Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak.With best regards,Albert BennandaHotel Manager
10/10 Eccellente
Joty
Viaggio con la famiglia
12 mar 2021
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Joty
Soggiorno di 1 notte a marzo 2021
Risposta di Albert, il giorno 20 ott 2022
Dear Mr / Mrs Joty Warmest greeting from Ibis Pontianak City Center,Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon!Best regards,Albert BennandaHotel Manager
10/10 Eccellente
Badrul, Kuching
Viaggio con la famiglia
17 feb 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good and clean room, great customer service and great experience staying here
Badrul
Soggiorno di 2 notti a febbraio 2020
Risposta di adel, il giorno 12 mar 2020
Dear Mr Badrul
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Best regards,
Adelina
Front Office Manager
6/10 Soddisfacente
OKYOB
Viaggio di lavoro
12 feb 2020
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
the horrible checkin process!
Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
OKYOB
Soggiorno di 1 notte a febbraio 2020
Risposta di samian , il giorno 12 mar 2020
Dear Mr Okyob
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for taking some of your precious time to complete your review of our hotel. It is a real pleasure to have welcome you back.
I have taken notes of the displeasing experiences you have encountered during your last visit.
I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values.
At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us.
Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak.
With best regards,
Samian Rais
Operational Manager
8/10 Buono
Roy
26 gen 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Roy
Soggiorno di 3 notti a gennaio 2020
Risposta di adel, il giorno 12 mar 2020
Dear Mr Roy
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for review our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Best regards,
Adelina
Front Office Manager
10/10 Eccellente
Viaggiatore verificato
7 gen 2020
Viaggiatore verificato
Soggiorno di 5 notti a gennaio 2020
Risposta di Albert, il giorno 20 ott 2022
Dear AnonymousWarmest greeting from Ibis Pontianak City Center,Thank you very much for rating our Ibis Pontianak City Center with a 5 star review. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon!Best regards,Albert BennandaHotel Manager
8/10 Buono
Murdiati
Viaggio di lavoro
4 dic 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ibis is the best
Sangat memuaskan menginap di ibis hotel pelayanan ramah dan baik, kebersihan ok, kenyamana ok, tp buntuk makanan saya kurang tahu ya krn saya tidak pernah ikut sarapan, tp untuk keseluruhan is the best
Murdiati
Soggiorno di 2 notti a novembre 2019
Risposta di Albert, il giorno 20 ott 2022
Ibu Murdiati yang terhormat, Salam hangat dari Ibis Pontianak City Center, Terima kasih telah memberikan penilaian untuk hotel kami, Ibis Pontianak City Center. Senang sekali mendapatkan ulasan positif dari Anda mengenai hotel kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Terima kasih dan Sukses selalu untuk Anda.SalamAlbert BennandaHotel Manager
8/10 Buono
Viaggiatore verificato
3 nov 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 2 notti a ottobre 2019
Risposta di adel, il giorno 28 nov 2019
Dear Anonymous
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for rating our Ibis Pontianak City Center with a 5 star review. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Best regards,
Adelina
Front Office Manager
10/10 Eccellente
Viaggiatore verificato
Viaggio di coppia
16 set 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The service from the staff is great.
Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
Viaggiatore verificato
Soggiorno di 1 notte a settembre 2019
Risposta di adel, il giorno 18 set 2019
Dear Anonymous
Warmest greeting from Ibis Pontianak City Center,
Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest.
We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel.
Kindest Regards,
Adelina
Front Office Manager
10/10 Eccellente
Jean-Francois
10 set 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Séjour à Pontianak
Très bel.Hôtel conforme aux standards des hôtels Ibis!
Jean-Francois
Soggiorno di 1 notte ad agosto 2019
Risposta di adel, il giorno 18 set 2019
Dear Mr Jean-Francois
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for rating our Ibis Pontianak City Center with a nice review. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Kindest Regards
Adelina
Front Office Manager
6/10 Soddisfacente
YUNG
12 lug 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
值得一試.
飯店設備很新, 服務人原客氣有禮. 但房間內沒有冰箱, house keeping 打掃有點馬虎, 很多地方沒做 (杯子沒洗, 茶包沒補充). 訓練與考核待加強.
YUNG
Soggiorno di 4 notti a luglio 2019
Risposta di Albert, il giorno 20 ott 2022
Dear Mr Yung , Warmest greeting from Ibis Pontianak City Center,Thank you very much for taking some of your precious time to complete your review of our hotel. It is a real pleasure to have welcome you back. Thank you very much for your loyalty to Ibis Pontianak.I have taken notes of the displeasing experiences you have encountered during your last visit.I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values.At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us.Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak.With best regards,Albert BennandaHotel Manager
6/10 Soddisfacente
Janet, Hong Kong
Viaggio con la famiglia
17 giu 2019
Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Janet
Soggiorno di 6 notti a giugno 2019
Risposta di Samian , il giorno 21 giu 2019
Dear Ms Janet
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for taking some of your precious time to complete your review of our hotel. It is a real pleasure to have welcome you back.
I have taken notes of the displeasing experiences you have encountered during your last visit.
I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values.
At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us.
Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak.
With best regards,
Samian Rais
Operational Manager
10/10 Eccellente
Jeremy
14 giu 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Jeremy
Soggiorno di 1 notte a giugno 2019
Risposta di adelina, il giorno 21 giu 2019
Dear Mr Jeremy
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Best regards,
Adelina
Asst. Front Office Manager
10/10 Eccellente
Jeremy
6 giu 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Above expectations
Above expectations. Food was good taste.
Jeremy
Soggiorno di 4 notti a giugno 2019
Risposta di adelina, il giorno 21 giu 2019
Dear Mr Jeremy
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Best regards,
Adelina
Asst. Front Office Manager
8/10 Buono
Viaggiatore verificato
Viaggio di lavoro
24 mag 2019
Mi è piaciuto: Pulizia
Good
Staff were not responsive to laid back- had to wait to order, wait for order.
Buffet breakfast was below average
Viaggiatore verificato
Soggiorno di 3 notti a maggio 2019
Risposta di Samian , il giorno 21 giu 2019
Dear Anonymous
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for taking some of your precious time to complete your review of our hotel.
It is a real pleasure to have welcome you back.
I have taken notes of the displeasing experiences you have encountered during your last visit.
I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values.
At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us.
Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak.
With best regards,
Samian Rais
Operational Manager
10/10 Eccellente
Viaggiatore verificato
Viaggio di lavoro
22 mag 2019
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Sehr nett u hilfsbereit
Klares design
Good view
Tolles Frühstück
Viaggiatore verificato
Soggiorno di 12 notti a maggio 2019
Risposta di adelina, il giorno 21 giu 2019
Dear Anonymous
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Best regards,
Adelina
Asst. Front Office Manager
8/10 Buono
Viaggiatore verificato
20 mag 2019
Viaggiatore verificato
Soggiorno di 1 notte a maggio 2019
Risposta di adel, il giorno 22 mag 2019
Dear Anonymous
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Best regards,
Adelina
Asst. Front Office Manager
10/10 Eccellente
wilaas
21 apr 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
wilaas
Soggiorno di 1 notte ad aprile 2019
Risposta di adel, il giorno 22 mag 2019
Dear Mr Wilaas
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for rating our Ibis Pontianak City. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Best regards,
Adelina
Asst. Front Office Manager
10/10 Eccellente
Viaggiatore verificato
9 apr 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.
Viaggiatore verificato
Soggiorno di 2 notti ad aprile 2019
Risposta di adel, il giorno 10 apr 2019
Dear Anonymous,
Thank you for taking your time to share your good time with Ibis Pontianak City Center for your recent stay.
We are glad to hear that our staff can deliver their excellent service to you, we will pass along your message to them for sure and we believe they can share their best practice for all colleagues.
Once again thank you for your kind feedback and look forward for your next visit.
Best Regards
Adelina
Asst. Front Office Manager
10/10 Eccellente
Saripin
7 apr 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean, comfort to stay, very good location
Saripin
Soggiorno di 1 notte a gennaio 2019
Risposta di Samian , il giorno 10 apr 2019
Dear Mr Saripin,
Warmest greeting from Ibis Pontianak City Center,
Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us.
We look forward to welcoming you again real soon!
Best regards,
Samian Rais
Operational Manager
10/10 Eccellente
Viaggiatore verificato
27 mar 2019
Viaggiatore verificato
Soggiorno di 2 notti a febbraio 2019
Risposta di Adeli, il giorno 2 apr 2019
Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager
10/10 Eccellente
Viaggiatore verificato
4 mar 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and New property with great location (Close to shopping mall)
Viaggiatore verificato
Soggiorno di 1 notte a marzo 2019
Risposta di Adel, il giorno 2 apr 2019
Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager
8/10 Buono
Viaggiatore verificato
9 feb 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
Lokasi dekat dg mall, pelayanan memuaskan, akan balik lg saat ke pontianak
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2019
Risposta di Adel, il giorno 2 apr 2019
Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager
10/10 Eccellente
Viaggiatore verificato
7 feb 2019
Viaggiatore verificato
Soggiorno di 6 notti a gennaio 2019
Risposta di Adel, il giorno 2 apr 2019
Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager
10/10 Eccellente
Mansor
28 gen 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Being new, the ambience and services were great
Mansor
Soggiorno di 2 notti a gennaio 2019
Risposta di Adelina , il giorno 2 feb 2019
Dear Mr Mansor on ,
We very much appreciate your comments regarding your stay at the ibis Pontianak City Center.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Adelina
Asst. Front Office Manager
10/10 Eccellente
ABDUL, Kuching, Sarawak
28 gen 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel. Close to Ayani Mega Mall.
ABDUL
Soggiorno di 4 notti a gennaio 2019
Risposta di adel, il giorno 2 feb 2019
Dear Mr Abdul on ,
We very much appreciate your comments regarding your stay at the ibis Pontianak City Center.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Adelina
Asst. Front Office Manager
8/10 Buono
Viaggiatore verificato
16 gen 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
가격이 저렴하고, 직원들이 매우친절합니다. 호텔은 2018년 9월에 오픈한 새건물임 폰티아낙여행중에 가본호텔중에 가장 좋았습니다.
Viaggiatore verificato
Soggiorno di 6 notti a gennaio 2019
Risposta di adel, il giorno 23 gen 2019
Dear Mr Anonymous
We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Adelina Asst. Front Office Manager
10/10 Eccellente
Viaggiatore verificato
29 dic 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The close proximity to city's attractions, really worth to stay during your trip in Pontianak
Viaggiatore verificato
Soggiorno di 3 notti a dicembre 2018
Risposta di ade, il giorno 23 gen 2019
Dear Mr Anonymous
We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Adelina Asst. Front Office Manager
10/10 Eccellente
Viaggiatore verificato
23 dic 2018
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Viaggiatore verificato
Soggiorno di 2 notti a dicembre 2018
Risposta di adel, il giorno 23 gen 2019
Dear Mr Anonymus
We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Adelina Asst. Front Office Manager
10/10 Eccellente
Fred, Great. Next to shopping mall.
21 dic 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fred
Soggiorno di 1 notte a dicembre 2018
Risposta di Adel, il giorno 23 gen 2019
Dear Mr Fred
We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Adelina Asst. Front Office Manager
8/10 Buono
Kamaluddin
21 nov 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kamaluddin
Soggiorno di 3 notti a novembre 2018
Risposta di adel, il giorno 2 apr 2019
Dear Mr Kamaludin, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager
10/10 Eccellente
Mark
15 nov 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Place to Stay
Great staff. I found everyone to be very helpful, friendly and enthusiastic. The location is good for access to shopping.
Mark
Soggiorno di 2 notti a novembre 2018
Risposta di adel, il giorno 2 apr 2019
Dear Mr Mark We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager
6/10 Soddisfacente
Yanti
15 nov 2018
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
pelayanan resepsionis terlalu lama.
hotelnya bagus, bersih. terus kamarnya juga interior nya bagus. sayangnya pelayanan di resepsionis kurang baik. butuh waktu terlalu lama buat cek in dan cek out. trus pas cek in resepsionis nya ga tau kenapa, meminta saya untuk menunggu setelah giliran saya. cm denger bisik2 gitu sih... katanya harganya beda jauh. ga tau itu lebih murah reservasi via hotel.com atau apa. yang jelas saya tersinggung sih dpt sikap seperti itu. kemudian kamarnya ga kedap ya... klo ada org lewat sambil ngobrol gitu kedengaran jelas.
Yanti
Soggiorno di 1 notte a novembre 2018
Risposta di adel, il giorno 2 apr 2019
Ibu Yanti yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Adelina Asst.Front Office Manager
8/10 Buono
Viaggiatore verificato
30 ott 2018
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Viaggiatore verificato
Soggiorno di 2 notti a ottobre 2018
Risposta di adel, il giorno 2 apr 2019
Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager
8/10 Buono
JAMIL
3 ott 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quiet a distance from city Centre. High volume traffic area.
JAMIL
Soggiorno di 3 notti a settembre 2018
Risposta di adel, il giorno 2 apr 2019
Dear Mr Jamil, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager