Well, about very weird neighborhood, I can only reply we are on google maps, near to Athletico Punta Cana, Supermarket Iberia and lot of different companies, of course is not one hotel on the beach. Price was be 68.75 plus fees and taxes, but I check and on page this is published, so is not a surprise. About A/C we regret, but I can´t understood why you don´t report immediately to guys in reception and sure we try to find one solucion, also if was be eastern week end and hotel was be very full. Thanks for your indicacion. Best regards

Buenos dias, gracias por su comentario. Estamos tratando de solucionar y mejorar todos los aspecto relacionado con las habitaciones. Esperando de porderla renovar como cliente.

Muchissima gracias por su comentario.

Thanks Eduardo, We try to do our best and try to do the best for our clients.

Thanks. We try to do all possible for our guest.

Gracias pro su comentario. Apreciamos mucho qualquier indicacione de parte del cliente.

thank you for your valuation, let's keep working so that next time we will give a 10

Thanks!!!!

Gracias

Thank you Mr. Kirk for your observation and we regret your inconveniences, but it is good to highlight that the location of the hotel is one of the most privileged, since we are 3 to 5 minutes from the beach, hard rock hote, 15 minutes and puntacana airport and next to the largest Gold Gym in the area, we enjoy the privilege of being in a dead end street and we do not have any class of bars or colmadones which prevents you from realizing your dream fully, otherwise we will work to improve. Att: Kelvin Vega

Gracias!!!!!!

Hi, Mr. Colon, I regret that you felt that way, but in life you have to have a little more responsibility when making judgments at times when you are angry, you say that the room was dirty and smelly, my question is because you did not inform reception of such situation, so that the same has taken a letter of place and you will not be charged 50% of your reservation, THE TRUTH is that you did not make the CHEK IN because the hotel was not within the area of the BEACH since it was his only words that issued at the time of arrival, since his plans of FIESTAS contemplated being just 1 minute from the beach you said the following words: I'M GOING TO TURN AROUND AND I CALL YOU OR I COME TO REALIZE THE CHEK IN, we are still waiting for it since it was so irresponsible that neither called nor went to the hotel. If it is true that we are in a privileged area where there is no nightclub or places to enjoy alcoholic beverages, and that is why our clients prefer us because they come to rest in a family atmosphere, ultimately they will not be able to fulfill their threats of discrediting us. I will not allow it and GOD will not, respect to be respected

thanks you for your coments.

gracias por su estancia, esperamos verles pronto de nuevo. saludos gerencia

Thank you for your stay, we are working to make the airs work perfectly, we hope to see you soon again in our hotel. Sincerely management

Gracias por su puntuacion, esperamos tenerlos de regreso pronto. Abrazos

Merci pour votre commentaire. Nous améliorons nos conditions pour vous fournir de meilleurs services. Salut....

Thank you for staying with us. We are improving our rooms to provide better services

Hello good afternoon. Sorry for all the inconveniences you had to go through. We hope that in your next stay you will be able to enjoy our facilities better.

Sorry for the inconvenience, the difficulties that had to happen. We are improving our conditions.

Sorry for the inconvenience, the difficulties that had to happen. We are improving our conditions.

Thank you for spending your stay with us, we hope you will come back soon. Thank you for choosing us

Thank you for staying with us.

Gracias por hospedarse con nosotros. Estamos mejorando nuestros servicios para si brindarles mejor servicio

Nous travaillons sur tous ces sujets, s'il vous plaît de les partager pour être mieux et nous espérons bientôt montrer nos améliorations. Nous vous remercions de votre séjour.

Thank you for your stay, we are working creating awareness of the importance of respect about not smoking in the rooms. Thank you for your stay and hope to have you soon again at the hotel.

Thank you for your stay we hope to see you soon and it was a pleasure to have you with us

Nous vous remercions de votre séjour, l'espoir de revenir bientôt à se joindre à nos activités en piscine et nouveau restaurant.