Hotel a Rapid Valley

“Room good and staff is very nice”

“Old room with old furniture falling to pieces, fitted carpet smells like a cigar, 2 crashed cars parked outside, scam breakfast (just coffe, PBJ, and out-of-date bagel). Such a shame, because the hall was nice and the cleaning very good. You can find better place nearby. Not recommended.”

“We stayed at this hotel for five nights and unfortunately had several issues that were never resolved during our stay. The biggest problem was the lack of Wi-Fi in our room. We reported it every day by calling, stopping at the front desk, and even filling out a maintenance request form. Each time we were assured that someone would take care of it, but nothing was ever fixed. In today's world, reliable internet access is as essential as electricity and running water, so this was a major...

“The room was clean and comfortable.”

“Easy access to Interstate 90 to get to our destinations.”

“Rented a 2 bedroom suite and was given a room that looked like they slid a sofa in last minute to make seem like a suite, they were doing construction and worked until 9:45 pm, I went to front desk at 9 and asked how much longer they would be working loudly and was rudely told they are done for day but then continued for another 45min to an hour, we had room booked for 2 days but left after 1 night, horrible hotel.”

“The breakfast was as good as you could ask for. Even had real bacon.”

“Parking is tight. Hotel is older and needs repairs. I.e. tub slow drain, tp holder fell off wall, smell, garbage - used, broken equipment scattered around property.”

“L'hotel è confortevole e gradevole anche architettonicamente, è situato appena fuori dal centro di Rapid City che comunque non offre molto tranne alcuni buoni locali dove mangiare e qualche negozio, il centro è facilmente raggiungibile in 5 minuti di auto. Abbiamo soggiornato due giorni in quattro persone in una stanza sufficientemente ampia e comoda, pulizia della stanza ottima.Colazione e piscina nella norma. Buon punto di appoggio per visitare Mount Rushmore e le altre attrattive della zona...

“We had such a great time on our trip. The whole family absolutely loved it! It was a truly wonderful vacation and super kid-friendly too. We made so many happy memories together. I'm already looking forward to the next one!”

“Front desk cordiale, camera pulita, servizio impeccabile, buona e varia la colazione. ”

“Hotel close to the city center, 15 minutes walking, good breakfast. ”

“Being a Hampton Inn I expected more, overall it was good, the breakfast was standard fare and did the job. Parking was good. The worst thing was we were there for 8 days and had to beg for towels, empty trash. Our bed made only once. I asked the front desk after a couple days for housekeeping to come and do a full clean - vacuum, mop, trash, bed etc. Not done! We paid good money and never been so disappointed. The staff was nice enough but doesn’t excuse the lack of cleaning.”

“Asked for early check-in...Room wasn't cleaned...We are senior citizens and had a ground floor room with walkout...we were given a 4th floor room overlooking the parkinglot...It was very stuffy and we both had headaches the next day...asked for different room but they said they could not help us because we went thru Expedia...only stayed one night instead of 2...and it took Expedia to get a refund for second night. Ps...Breakfast was COLD!!! We won't stay there again! ClubHouse in Sioux Falls...

“The staff was wonderful as our first room smelled bad and they gave us a different one that was ok. Just ok hotel.”

“I will say, the only reason I am not giving this a better rating is because nowhere on the website or when we made the reservation were we told that the hotel was undergoing extensive renovations, and the key amenities we were looking for (namely the swimming pool for our kids, and the hot fresh breakfasts) were not going to be available. I don't care how friendly the staff is, or how nice the rooms, when this level of restriction is not publicized prior to booking, it is an extremely poor look...

“When I picked this hotel, I did so because it had a 9-star rating. What a joke that was. The rooms were outdated and not very clean. AT times there was no hot water. The breakfast they offer was almost always out of things. Thankfully there was a great restaurant right next door. The only good thing I have to say is its location. Keystone is a cool little town.”

“The hotel was under construction. There was no breakfast to speak of. The pool was not able to be used. There was not a 2nd set of curtains for privacy. I am not happy with our stay.”