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Recensioni per Ice Apartments Reykjavik

3.5 out of 5
Ice Apartments Reykjavik
Laugarvegur 1b, Reykjavik

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 337 su 460 recensioni" "
Valutazione di 8 - Buono. 104 su 460 recensioni" "
Valutazione di 6 - Soddisfacente. 8 su 460 recensioni" "
Valutazione di 4 - Scarso. 6 su 460 recensioni" "
Valutazione di 2 - Terribile. 5 su 460 recensioni" "

9,6/10

Pulizia

9,2/10

Personale e servizio

9,4/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

fabio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
In the center
Perfect aparthotel in the centre of the city. Reccommended
Soggiorno di 1 notte a ottobre 2017
Hello Fabio, Thank you so much for taking the time to leave us a review- we are happy to know you have enjoyed staying with us at Ice Apartments. Hopefully you will be our guest in Iceland again soon:) Best regards, Ice Apartments team

8/10 Buono

Luca, Italia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bello ma..
Bella camera, pulita, ma manca un tavolo per pranzare, e faceva troppo caldo, paradossalmente per l'Islanda. Ho dovuto tenere le finestre aperte...r al piano terra non è il massimo. Considerate inoltre il rumore dato dai vicini locali, un problema durante il weekend.

10/10 Eccellente

Crystan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Ice apartments are a lovely place to stay while in 101 Reykjavik. Perfect location right at rainbow street, modern clean apartments and great communication with owners. They let me check in early as a courtesy and that was very nice of them as they didn’t have to do that for us. I would absolutely recommend them and would stay back there again when I come back to Reykjavik.
Soggiorno di 4 notti a maggio 2024
Risposta di Kristina, il giorno 14 mag 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Sarah

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My boyfriend and I stayed at this location and loved our experience for the three days we were there. It is a great location, close to the Bus stop 6 where we took a couple tours out of. The restaurants and bars nearby were great as was being close to attractions like the rainbow road and cathedral. The inside had everything we needed and a great space. Clean inside and felt safe with the two code entries.
Soggiorno di 3 notti a maggio 2024
Risposta di Kristina, il giorno 14 mag 2024
Thank you for the time spent with us on our property and for these positive words! We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Samuel

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Kristina, il giorno 22 mag 2024
Thank you for the time spent with us on our property! We hope to host you someday again!Best wishes,Kristina, Customer Care team

10/10 Eccellente

DANIELA

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Perfect location for Reykjavik. it s very closed to everything and the bus stop 6 is behind the corner ( it s your stop for airport and tours) flat itself gorgeous and maintained the only think is that it s very hot so not bring very warm pjs nice and space bathroom 10/10
Soggiorno di 4 notti ad aprile 2024
Risposta di Kristina, il giorno 30 apr 2024
Thank you for the time spent with us on our property and for these positive words! We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Michaiah

Soggiorno di 6 notti a marzo 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Tammy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Excellent communication with the owners and the property was perfectly situated for all areas downtown
Soggiorno di 2 notti a marzo 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

sharon, Monroe

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Right in town. Close to bus stops and pick up locations.
Soggiorno di 4 notti a marzo 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Yan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
the property is exactly what we are looking for. Clean and quiet with kitchen. Everything is convenient and Bus Stop #6 takes only two-minute walk. Grocery Store (Kronan) is near by. This made it very convenient for cooking with equipped kitchen. Communication with support is very easy . Hope they can make early check-in more flexible. Will stay here again.
Soggiorno di 7 notti a marzo 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

Clare

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
A great place to base yourself when in Iceland. City centre in Reykjavik but still a little back from the main streets to rest from any noise. Everything we needed was provided for within the accommodation. The only improvement that I would suggest would be some allocated parking. The parking house is only a minute away but the charge worked out about £14 a day with taking tours. If you’re driving yourself around the island with no purchased tours, you’re on to a winner. Would definitely go back to Ice Apartments again in the future
Soggiorno di 3 notti a marzo 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Fiona

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This was an excellent base to explore Reykjavik. It was spacious and modern, and had everything I needed to be comfortable. It was immensely central - but slightly off the main area so not as noisy. And the staff were immensely helpful - I had to get in touch three times about minor things, and each time they sorted it all out immediately. I will definitely come back here, highly recommend.
Soggiorno di 5 notti a marzo 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

stephen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had a terrible time getting into the apartment. We were given the wrong apartment number and door code. We were stuck outside in the cold and wind trying to find the number to call for assistance. I would say it was stupidity on our part, but it happened to two other parties that day and in the middle of the night. Yelling and screaming. There is a pay car part next door but we had a huge Tesla and couldn't maneuver it in. Parked on the street with the parka app. easy. The apartment was wonderful once we got inside
Soggiorno di 4 notti a marzo 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced... We hope to host you someday again.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

Alexandre

Soggiorno di 7 notti a febbraio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Elizaveta

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent apartment right in the center of Reykjavik. Easy walking distance to everything you need in the city and loads of reasonably priced parking options nearby. Apartment has everything you need and is very spacious. Despite being right in the city center, the street was actually very quiet. The company that manages the apartment were very attentive and had a great set up with local tips and recommendations.
Soggiorno di 4 notti a febbraio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Olga

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great apartments that has everything you need for your comfort staying. Location is excellent!
Soggiorno di 4 notti a febbraio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

Stephen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location, just off the main shopping street, lots of restaurants, cafes, shops and transport options nearby. The apartment itself was perfect for our needs. Decent instructions, for finding it and getting in. Minor niggles were the noisy people upstairs and the ice outside (no gritting/clearing away the snow).
Soggiorno di 4 notti a febbraio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Daniela

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
We loved this place!
We absolutely loved staying at this place! Our basement apartment was incredibly clean and comfortable. Although it took us some time to complete the online check-in and figure out the access codes, once we got through that, everything was perfect. The property is located right at the bottom of the 'Rainbow Street' and is within a very short walking distance to bars, restaurants, shops, bus stop #6, the harbor, and more. We could easily walk everywhere except for our organized tours, for which we had to take a bus. The apartment was very well-maintained and equipped with more amenities than we needed. Although the beds and bedding were of very good quality and comfortable, I would have appreciated an extra pillow.
Soggiorno di 5 notti a febbraio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Tao

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Jolie-Ann

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent location and property with quality kitchen and bathroom. Gets noisy from the street on the weekend due to being in the middle of town but it's expected based on the choice location.
Soggiorno di 9 notti a gennaio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Kai-Li

Mi è piaciuto: Pulizia e comfort della camera
Amazing apartment I’ve ever lived.
This hotel rocks, it has everything that every traveller needs. Wash machine plus dryer machine, cook, fridge..etc. the heater and hot running water are strong enough to keep you warm too. Id really like to staying with ice apartment again. It’s only 2 mins walk distance to centre and your information, 5mins walk to pick up station even. 1 min walk distance to get vietnams food.
Soggiorno di 7 notti a gennaio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

simon

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Left a little cold...
Contact with the accommodation was difficult and overly complicated. Given that most UK flights arrive into Reykjavik in the morning it would be nice to have somewhere to leave luggage for the day before check in is available. To my knowledge the property had no one onsite to help with any issues.
Soggiorno di 5 notti a gennaio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced... We hope to host you someday again.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Hannah

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location, spotlessly clean and very easy flow of communication with the hosts
Soggiorno di 2 notti a gennaio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Aubrie

Soggiorno di 2 notti a gennaio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

6/10 Soddisfacente

Laura

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Check-in was easy. The property was clean and comfortable on the inside and had just what we needed for our stay. The neighborhood seemed kind of rough, and the areas all around the property were covered in graffiti and trash. Even though I received texts and emails checking in on us during our stay, I never got any response or personal communication when I requested a late check-out. Even if my request could not be accommodated, I would have liked a response from the property managers.
Soggiorno di 2 notti a gennaio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced... I have checked our correspondence and unfortunately for some reason we have not received any message from you in regards to your request... If we have received of course we would have gotten back to you! We hope to host you someday again.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Ebony

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Just a few stwps from Rainbow Road. Less than 1 minute walk to Bus Stop 6. Ideal location. Property was fantastic, would definitely book again.
Soggiorno di 6 notti a gennaio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

Ioana-Daniela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Lovely flat in a prime location.
Soggiorno di 4 notti a gennaio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Ironing board , no iron.
Soggiorno di 3 notti a gennaio 2024
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Ileana F

Soggiorno di 5 notti a dicembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

Thomas, Cupertino

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia
This property is located in the heart of the shopping/eating district with transportation options (bus pickup location) just around the corner. Communication with the operator was troublesome with the supplied door unlock code wrong on two separate stays before/after our island tour. The 2-person fold-out couch/bed is one room was terrible and uncomfortable (web straps stretched out) while the other room was fine. Both rooms had the problem of bath lights that cannot be turned off as well as some overhead lights in the apartment. Overall, the price was fair and the location was ideal.
Soggiorno di 1 notte a dicembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

6/10 Soddisfacente

Michael

Non mi è piaciuto: Pulizia
Good location, poor condition
A bit tired , bathroom a little dirty , towels not clean
Soggiorno di 4 notti a dicembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Atul

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Comfortable Stay
Soggiorno di 1 notte a dicembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

Joseph

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Great Location
The apartment we stayed in was on the 3rd floor so we had to carry our suitcases up 2 flights. When we first arrived there was the smell of sulfur - which went away after the first night. It was as if the apt sat vacant for a few days and the water in the drains had the smell. It has 1 bedroom with 2 twin beds. The place is large and is right off the main street so AMAZING location. Furnishings are modern.
Soggiorno di 2 notti a novembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Melina

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Really enjoyed my stay at the Ice Apartments! It was incredibly clean, safe, and the perfect location to walk to all the main attractions in Reykjavík!
Soggiorno di 2 notti a novembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Quite comfortable. Location is a major benefit (close to the Rainbow street). Some idiosyncrasies with the automatic bathroom lighting not coming on (some instructions are provided to redress), and maybe the cushions on the couch could do with some repair. But, minor inconveniences in an otherwise pleasant and comfortable (and reasonably priced) stay. Check in and check out were very easily done with easy to follow instructions. Amenities and sights very nearby. Recommended.
Soggiorno di 2 notti a novembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Gerardo

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Great location !
Soggiorno di 4 notti a novembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

HYEMI

Soggiorno di 2 notti a novembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Melissa N

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent property to stay at. They provide you with coffee and sugar (need to buy own filters), dish detergent, towels, and shampoo with conditioner. You will need to buy your own laundry detergent if you want to do wash and body wash for the shower. The place is set back from the street, a little tricky to find, but proceed down the alley way between the Vietnamese restaurant and souvenir shop. Place is clean, quiet, and in the perfect location- right next to the rainbow street and shopping areas. Great place and value for your money! Would stay here again. Their communication is impeccable and they always answer your questions right away.
Soggiorno di 8 notti a novembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

Patrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Bra läge
Jättebra läge med nära till allt Parkeringshus nära men lite dyr Bäddsoffan var hemsk och sova i ! Starkt behov av en ny Annars ett trevligt boende
Vy från hallgrimskyrkan
Soggiorno di 5 notti a novembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Bonnie

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This was a very well located property for food and catching the bus for tours. The gravel outside is very noisy with foot traffic and the acoustics make everything amplified…so bring earplugs :)!!
Soggiorno di 6 notti a novembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

Christie

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

DENISE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Central location and well equipped apartments. Information about the apartment and amenities good. Nearby parking is convenient. There is no one onsite at the property but they respond quickly to emails.
Soggiorno di 4 notti a ottobre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Anne

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Great Location
Great location - perfect for longer stays! The apartments are in the shopping district and within walking distance of many restaurants and points of interest.
Soggiorno di 7 notti a ottobre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Jane

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 6 notti a ottobre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Juho

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We really enjoyed staying at Ice Apartments. The location is superior! The apartment is very comfortable, clean and well supplied. We got good instructions on where to park also. We highly recommend this accommondation! Only thing missing is an oven which would bring more options to cooking.
Soggiorno di 6 notti a ottobre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Anne

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
BEST All Around!
We booked 3 of the 8 apartments for ourselves, family, and friends during our visit to Iceland for our wedding. The apartments made it convenient to keep 'track' of everyone; allowed us to have a few meals at 'home'; and placed us within walking distance to almost all of our destinations. The apartments were clean, well managed, and provided an alternative to the constraints of staying at hotels.
Soggiorno di 7 notti a ottobre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

Penny

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Location, location, location
This hotel/apartment was in a fantastic location close to restaurants, shopping, sightseeing and bus stops. The apartment was very spacious and appointed. If I have any complaint it would be the lack of counter space in the bathroom and that the sofa was uncomfortable.
Soggiorno di 8 notti a ottobre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

4/10 Scarso

Scott

Viaggio di coppia
Non mi è piaciuto: Servizi
I wish I had read the negative reviews in more detail before booking this place. The only positive comment I have is regarding the location – right off the Langedeur in the heart of Reykjavik’s pedestrian tourist zone. But the actual location is a weird, stony, unattractive courtyard which on Saturday night was occupied by noisy young people drinking until all hours. We booked here mainly because of the laundry and kitchen facilities. But the combo washer/dryer was frustrating to use with non-intuitive, indecipherable controls for the dryer. The kitchen lighting is so bad it is impossible to see what you’re doing at the stove. Lighting is poor in general - a reading lamp in the main room is desperately needed. Climate controls are also poor. It was difficult to control heat levels without opening windows, which compromised safety and was noisy due to the revelers. Storage space is adequate, though bare bones (e.g., a portable metal rack for hanging items). The carpeting resembles outdoor turf, and did not seem all that clean. And a minor point, but there has been zero effort to decorate the place. A cheap graphic or two on the walls would make it more inviting. In summary, the place was uncomfortable, inefficiently designed, and poorly outfitted. It looks thrown together with just the basics needed to generate listings that appear to make it a comfortable, feature-rich apartment. It seems Reykjavik is becoming dominated by this sort of property, and that is very sad.
Soggiorno di 3 notti a settembre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced... currently Ice has gone through lots of improvements and refreshments of the flats and building since October last year. We always communicate with our guests with respect and care. The property might be noisy, but this is everywhere in the downtown area. Quieter zones could be found in the neighbourhood areas. We hope to host you someday again.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Buono

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This apartment is located in a great spot, easily walk able to many things. It is also quite near Bus Stop 6 which made it easy to be picked up and dropped off for tours and trips out of the city. Having a heated towel rack and the washer/dryer combination turned out to be an excellent added bonus as we were able to dry out our wet clothes quickly so that we didn't miss out on any time to adventure.
Soggiorno di 4 notti a ottobre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Eccellente

George

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This property is on the best street in the centre of the city. The apartment was equiped with everything e.g. dish washer, washing machine etc.
Soggiorno di 4 notti a ottobre 2023
Risposta di Kristina, il giorno 26 apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team