I was traveling solo and a little unprepared and the front desk was so helpful. I arrived early and they held my luggage. I had a museum I wanted to visit but site was only in Italian and they helped me figure it out. As a solo traveler first time out of the country and young I couldn’t have asked for a nicer experience. Rooms are not huge, had air conditioning and nice renovated bathrooms. The breakfast was great. Meat, cheeses, fruit, pastries, etc. They also and helped me with return taxi service to the airport. Location in central in the city area. There was construction next door but I wasn’t in the room during the day for it to bother me.