First of all let me start by stating that I never write reviews, and typically stay in larger ‘well-known chain hotels’. This hotel exceeded all my expectations. Location was close to all the major attractions, easy metro proximity, clean and quiet at night. We travelled as a family (two boys 9 & 11) and stayed a week. The staff were fantastic - always there to answer questions and super friendly. I must specifically mention Nicole, Valerie, and Maria Chiara. Thank you for such a great experience!