Thank you for your very positive feedback. We are glad to hear you enjoyed the apartment's prime location and hope to welcome you again with Sweet Inn!

Dear Kelly, thank you for your feedback. We are glad to hear that you liked your apartment, it's location and that you had helpful hosts! Comfort, good service and location are very important to us! Looking forward to hosting you again soon in Rome or any Sweet Inn destination!

Thank you Liming for your review. We apologize the apartment was not exactly how you expected. Please feel free to contact your host during your stay for any request... or just to share your feedback. Sweet Inn aims to offer you the best experience in terms of location, comfort and service and we would have gladly cleaned the apartment again. We hope to welcome you again for a more enjoyable stay in the destination of your choice.

Thank you Mary for your feedback, we hope to welcome you again for your next experience with Sweet Inn in the destination of your choice.

Dear Anthony, thank you for taking the time to provide your feedback. We are genuinely sorry your experience did not meet your expectations nor our standards. Your review has been transmitted to the relevant managers and we are internally investigating what happened with the staff member. We will promptly handle the maintenance issues, thanks for letting us know. Please accept our apologies for the inconvenience you encountered. Sweet Inn strives to offer you the best experience in terms of location, comfort and service and your satisfaction greatly matters to us. Best regards.

Kære gæst. Mange tak for din feedback. Jeg er rigtig glad for at høre at du havde et godt ophold i Rom, nød din lejlighed og dens gode beliggenhed (og også værtens tilgængelighed). Sweet Inn har til formål at tilbyde sine gæster den bedste oplevelse med hensyn til beliggenhed, komfort og service. Håber meget snart at byde dig velkommen igen i Rom... eller i enhver Sweet Inn destination!

Hi Stephanie, thank you for sharing about your stay with us. We are sorry to hear your experience was not the one you expected. The AC was indeed not working for two days. The issues have been fixed during your stay. You had agreed for a refund which you received. In light of the efforts to assist you throughout your stay, I am afraid your qualifications regarding our team are not accurate. All the best. J. Waller, Customer Relations Representative

Hello Mike, thank you for sharing about your stay. We are delighted to hear you enjoyed the apartment's prime location and were provided all the required assistance from the staff. As mentioned on Expedia, we kindly ask our guests to let us know about their time of arrival in order to set an appointment for check-in, since there is no reception in your apartment's building. We hope to welcome you again in Rome or in any other destination with Sweet Inn!

Hi Alison, thank you for your enthusiastic feedback. We are absolutely pleased to hear you enjoyed the apartment's special amenities and that you had a very smooth check-in. Sweet Inn aims to offer you the best experience in terms of location, comfort and service and we hope to welcome you again soon in the destination of your choice!

Hi Philipe, thank you for your feedback. We are pleased to hear you enjoyed the apartment's prime and central location and hope to welcome you again with Sweet Inn in the near future!

Hi Colin, thank you for sharing about your stay. We are delighted to hear you enjoyed the apartment's prime location. We are sorry you encountered some difficulties though with the AC. The issue is now solved. Again we apologize for the inconvenience and hope to welcome you again for your next stay with Sweet Inn, in the destination of your choice.

Dear guest, thank you for taking the time to share about your stay. It is great to hear you enjoyed the apartment's prime location. We are sorry though to hear your experience was not exaclty the one you expected and unfortunately did not reflect our quality standards. We at Sweet Inn value our guests' experience and we will work hard to prevent these issues from occurring again. As mentioned by email and on the listing, you need to confirm with your host a time for your check-in since there is no reception in your building. You can also find the details of the fees in the listing. The TV is now working properly. Again, please accept our sincerest apologies for the inconvenience you encountered. We hope to welcome you again with Sweet Inn in the destination of your choice. Best regards.

Querido cliente, gracias por su review. Estamos encantados de leer que ha disfrutado de su estancia y que ha tenido una buena experiencia en nuestro apartamento. Sweet Inn tiene el objetivo de ofrecerle la mejor experiencia posible en terminos de ubicacion, confort y servicios. Nos alegra saber que estuvimos a la altura de nuestro estandar de calidad. Esperamos ser sus anfitriones nuevamente en Italia... o en cualquier otro destino! Sweet Inn

Querido cliente, gracias por su feedback. Estamos contentos de saber que haya disfrutado del apartamento. Sweet Inn pone todos sus medios para que su estancia sea la mejor posible en terminos de ubicacion, confort y servicio. Le rogamos nos disculpe por las molestias ocasionadas. Quedamos a su disposicion para encontrar el apartamento que satisfaga mejor sus necesidades por su proxima experiencia con Sweet Inn.

We are delighted to read your review Justin and to hear you enjoyed the apartment's prime location! We are looking forward to see you in Rome... or in any destination with Sweet Inn!

Dear guest, thank you for your positive feedback, we hope to welcome you again with Sweet Inn.

Dear Jennifer, thank you for your review. We are pleased to hear you enjoyed the apartment's prime location and found it comfortable. We apologize the cleanliness of the apartment did not reflect our high quality standards and apologize for the inconvenience. The cleaning fee is clearly mentioned in the details of the price. If you wish an additional cleaning service, you can request it to your host. Sweet Inn aims to offer you the best experience in terms of location, comfort and service and we hope to welcome you again in the near future.

Dear guest, thank you for your positive feedback. We are delighted to hear you enjoyed the apartment's location in the heart of Trastevere and were able to visit its surroundings by foot. We hope to welcome you again for your next experience in Rome or in any other Sweet Inn destination.