Facciata della struttura

Recensioni per Exit 5 Resort & Condominium

2 out of 5
Exit 5 Resort & Condominium
18 Ocean Park Rd, Saco, ME

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 123 su 538 recensioni" "
Valutazione di 8 - Buono. 171 su 538 recensioni" "
Valutazione di 6 - Soddisfacente. 116 su 538 recensioni" "
Valutazione di 4 - Scarso. 62 su 538 recensioni" "
Valutazione di 2 - Terribile. 66 su 538 recensioni" "

6,8/10

Pulizia

7,4/10

Personale e servizio

6,6/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Lisa

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a luglio 2023
Risposta di Alex, il giorno 14 ott 2023
Thank you for your business. we are looking forward to seeing you. Management

2/10 Terribile

Priscilla

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad agosto 2023
Risposta di Alex, il giorno 2 set 2023
We do value your feedback. In Future be certain that any reservations are not made by you through our online partners. Thank you, Management.

2/10 Terribile

Courtney

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
there was mold growing on the walls, a large dead bug sat on the wall, stains on the floor showing it wasn’t cleaned, my bed had sand everywhere in it, and spiders galore in the bathroom. Felt like i was in a horror movie, two windows were blacked out. The owner was right next to us. He followed us around the property and said we’re going to lose our deposit for having a guest at the poolbecause it was a liability.How about the furry wall?!?! mold is a liability! Also, three of the windows wouldn’t open! he told me he watched me on the cameras and wanted to know what i was doing in the gazebo.He saw me go back and forth from the hotel room. He was a creep and a money hungry slumlord.
Soggiorno di 2 notti ad agosto 2023
Risposta di Alex, il giorno 3 set 2023
To whom reading this review, this guest's husband apologized front desk on her behalf for rudeness violation of hotel policy. being civil citizen if guests are 100% sure about mold not the stain, they should had report public safety health Dept. In Future be certain that any reservations are not made by you through our online partners. Thank you, Management.

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and quiet
Soggiorno di 2 notti ad agosto 2023
Risposta di Alex, il giorno 23 ago 2023
Thank you, Brian, for your business. we are looking forward to seeing you.

4/10 Scarso

David

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Would not recommend
Soggiorno di 1 notte ad agosto 2023
Risposta di Alex, il giorno 18 ago 2023
This guest has been banned from a property.Thank you

10/10 Eccellente

Belinda, Guilford

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very friendly. The facility was very user friendly and nicely kept.
Soggiorno di 2 notti ad agosto 2023
Risposta di Tonny P, il giorno 18 ago 2023
Thank you for your business, Belinda. we are looking forward to seeing your next trip to Exit5.Thank you.

6/10 Soddisfacente

Kathy

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di Alex, il giorno 14 ago 2023
Thank you for your business.

6/10 Soddisfacente

Josh

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice spot but got woke up at 2am to drunks screaming
Soggiorno di 2 notti ad agosto 2023
Risposta di Alex, il giorno 14 ago 2023
Thank you for your business.

8/10 Buono

Lisa

Soggiorno di 3 notti a luglio 2023
Risposta di Tonny P, il giorno 13 ago 2023
Thank you for your business, Lisa. we are looking forward to seeing your next trip to Exit5.Thank you.

10/10 Eccellente

Terrence

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Tonny P, il giorno 13 ago 2023
Thank you for your business, Terrence. we are looking forward to seeing your next trip to Exit5.Thank you.

8/10 Buono

Yvette Jean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice staffs and service, they listen to requests and actually do what you asked them to do (like repairs, provide extra linens, etc). Daily housekeeping services. Very polite employees.
Soggiorno di 4 notti ad agosto 2023
Risposta di Tonny P, il giorno 13 ago 2023
Thank you for your business, Yvette. we are looking forward to seeing your next trip to Exit5.Thank you.

2/10 Terribile

Francis

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Alex, il giorno 9 ago 2023
Thank you for rating. In future will accept your reservation only if we meet at your expectations. Thank you.

8/10 Buono

Guy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Resort propre et calme. Cependant, les horaires de piscine serait à améliorer. Peu.logiqur, qur les heures d'ouverture sois les mêmes que les heures d'ensoleillement, avec une plage à 5 minutes de route.
Soggiorno di 1 notte ad agosto 2023
Risposta di Tonny P, il giorno 7 ago 2023
Thank you so much Guy for your review. we are looking forward to seeing you soon Management

6/10 Soddisfacente

Tina

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2023
Risposta di Alex, il giorno 13 ago 2023
Thank you for your business, Tina. we are looking forward to seeing your next trip to Exit5.Thank you.

10/10 Eccellente

Jennifer, Colchester

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Second time here and can't wait to come back again. Owner takes great pride in the property. It's rustic Maine and perfect. Don't bother if you are looking for Hollywood Hilton. Awesome indoor pool/game room. Picnic tables, grills, gazebo, huge fire pit and beautiful pond. So peaceful and relaxing, great get away!
Soggiorno di 5 notti a luglio 2023
Risposta di Tonny P, il giorno 7 ago 2023
Thank you so much Jennifer for your kind and encouraging feedback and understanding small business survivals strategy to help to build an economy growth for community. we are looking forward to seeing you soon. Management

6/10 Soddisfacente

Pierre

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Pas d'avis
Soggiorno di 3 notti ad agosto 2023
Risposta di Tonny P, il giorno 6 ago 2023
Thank you for your ratings.

2/10 Terribile

Larry

We did nit stay there they were closed when we got there at 930 the ofgice was closed we did nit kniw they had a time limit we were traveling and gad to find anither motel at 930 at night pkease refund our money thank you
Soggiorno di 1 notte ad agosto 2023
Risposta di Tonny P, il giorno 6 ago 2023
I think you should had book a room in Hiltons or Marriott where you would pay 4 times more to get 24 hours check in service, unfortunately you booked at seasonal small hotel where you failed to read hotel policy clearly mentioned in Expedia link. The guest who inform about their late arrival prior to the front desk we try to accommodate them under our policy checklist. in future will accept your reservation only if we meet at your expectations.Thank you

2/10 Terribile

Benita

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We made a reservation and paid for a hotel room. We were told that we had to check in by 9:30pm. Given the fact that we were traveling a long distance on roads that had lots of construction delays, we realized that we might not make it to the hotel by 9:30pm. At 4pm we called to inform the hotel that we might not be able to arrive by 9:30pm, and they told us that if we did not arrive by 10:30pm, they would cancel our reservation, despite the fact that we had already paid in full. I have never heard of such lunacy in all the years that I have traveled. We just happened to arrive by 9pm, and the hotel attendant never told us what time checkout was when he handed us the keys. At 10am the next morning, a cleaning person informed us that we were supposed to check out by 10am. The checkout time was not posted anywhere in the room, and the person who check us in never informed us of a 10am checkout. Additionally, there was lots of dirt and dust behind the nightstand and around the beds.
Soggiorno di 1 notte a luglio 2023
Risposta di Tonny P, il giorno 6 ago 2023
To whom who reading this, this guest failed to read hotel policy mentioned in our online partner's website. out of courtesy front desk decided to make arrangement for their afterhours check in however they lied that they would be arriving very late matter of fact they reached hotel before office closed and went straight to the room without showing up to the office to complete check in process. Due to dishonestly of guest will make sure your reservation should not come through online partners. Management

10/10 Eccellente

Bryan

Soggiorno di 1 notte a luglio 2023
Risposta di Tonny P, il giorno 3 ago 2023
Thank you so much Bryan for rating. we are looking forward to seeing you soon Management.

8/10 Buono

Randy

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Tonny P, il giorno 3 ago 2023
Thank you so much Randy for the rating. we are looking forward to seeing you soon Management.

2/10 Terribile

Michele

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi
Not polite, quick to call customers liars and attack them for things. Not very clean and they don’t like to give you extra blankets pillows or anything. Will charge you to cover up for their own mistakes. I won’t be going back.
Soggiorno di 3 notti a luglio 2023
Risposta di Tonny P, il giorno 1 ago 2023
To whom reading this review, we have banned this guest for violation hotel fire code policy. This guest was dishonest to front desk they were 8 people discreetly staying more than occupancy. they were so irresponsible that they were gone out for fun all day on their checkout day with their stuffs left in the room. Expedia and front desk continually trying to reach out but no answer. New check-in guest with family and infant from out of state were in our office parking lot struggling finding new place to sleep at night as we were solid out on day or other wise we would have helped them. we were advised by Expedia to throw guest's stuff from room as they were failed to check out in the morning however out of concern front desk were hoping they were safe and would hearing from them. Finally, this guest arrived late evening fully intoxicated saying they were celebrating birthday and hadn't got chance to hear even voice messages left by front desk. Their dishonesty and irresponsibility cause us over 800 fine by Expedia.

8/10 Buono

Denise

Mi è piaciuto: Pulizia, personale e servizio, servizi
The property was very well maintained and staff were amazing. We had 5 people and only three plates and one glass in the cabin, there was spilled coffee dried all over the counter and under the microwave that was hard like not cleaned for days and no mirror in th washroom for the men to shave. However we loved our time there and staff was amazing
Soggiorno di 2 notti a luglio 2023
Risposta di Tonny P, il giorno 29 lug 2023
Thank you, Denise, for the review. I am so sorry for the inconvenience you had during your stay. If you would have informed front desk. We would convey to housekeeper who did your room...Please know that these housekeepers are not professional housekeepers but international students who travel to all over USA to help businesses however they are willing to correct their mistakes. Thank you for understanding. we are looking forward to seeing you soon.Managements

4/10 Scarso

Lorraine

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This facility was dirty, Mildew and mold in the bathroom, fixtures in the bathroom were gross. Eating table was sticky with residue as were the chairs. Living room furniture was dirty and terribly stained. Only positive in our experience was that the linens and towels were clean. Place should be reported to the City's Health department.
Soggiorno di 2 notti a luglio 2023
Risposta di Tonny P, il giorno 27 lug 2023
We are unable to find your reservation so does the expedia. If you were really stayed in our property, then It's unfortunate that you failed to inform our front desk right away about your experiences with your room.we would have offered you different efficiency or refund your money. being civilization, we strongly recommend the things need to do when it comes to public safety.Thank you

4/10 Scarso

Timothy, Spencer

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di Tonny P, il giorno 29 lug 2023
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management

8/10 Buono

Valérie

Mi è piaciuto: Personale e servizio
La piscine est génial
Soggiorno di 2 notti a luglio 2023
Risposta di Tonny P, il giorno 29 lug 2023
Thank you for your business, we are looking forward to seeing your next trip to Exit5.Thank you.

6/10 Soddisfacente

Linda

Soggiorno di 2 notti a luglio 2023
Risposta di Alex, il giorno 14 ago 2023
Thank you for your business.

10/10 Eccellente

Kimberly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di Tonny P, il giorno 19 lug 2023
Thank you so much Kimberly for your feedback. we are looking forward to seeing you soon.Management

10/10 Eccellente

Ligia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a luglio 2023
Risposta di Tonny P, il giorno 18 lug 2023
Thank you, Ligia, for your rating. we are looking forward to seeing you in soon.

10/10 Eccellente

Bobbiejo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great time
Great little place clean and very comfy quiet and a great place to be with family!
Soggiorno di 2 notti a luglio 2023
Risposta di Tonny P, il giorno 16 lug 2023
Thank you for your business, Bobbiejo. we are looking forward to seeing your next trip to Exit5.Thank you.

10/10 Eccellente

Sharon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pretty place
Really well kept and nice pretty landscaping. Check in was a little early and they were wonderful. Nice to have 3 bedrooms. Conveniently located
Soggiorno di 1 notte a luglio 2023
Risposta di Tonny P, il giorno 16 lug 2023
Thank you for your business Sharon. we are looking forward to seeing your next trip to Maine.Thank you.

10/10 Eccellente

Daphne J

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean, comfortable and great service
The service was great. We always ask for extra towels and pillows. This time we asked for more shampoo too. Each time we asked for something he promptly brought to our room what we asked for. I did have to ask for a hair dryer and they provided one so some amenities are not in the room. You need to ask for it. The room was clean. The place was comfortable and reasonably priced for the area. Quiet area too. I would definitely stay here again.
Soggiorno di 3 notti a luglio 2023
Risposta di Tonny P, il giorno 15 lug 2023
Thank you so much Shawn for your review. we are looking forward to seeing you soon Management.

8/10 Buono

nicole

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We decided to make a last minute stay and for the price they have the cutest little cottages! The office staff was super helpful and on top of everything.
Soggiorno di 1 notte a luglio 2023
Risposta di Tonny P, il giorno 16 lug 2023
Thank you so much Nicole for your review. we are looking forward to seeing you soon Management.

2/10 Terribile

Miriam

Soggiorno di 3 notti a luglio 2023
Risposta di Tonny P, il giorno 1 ago 2023
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management

2/10 Terribile

miriam

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Terrible customer service
I arrived and the person checking me in was rude and ignorant. I told him my daughters had service dogs and he said I need to see them never had I heard of this. He said what you use them for again he was just inappropriate. Both my daughters are autistic nonverbal and runners . 25 min back and forth and then he says oh I need 200 deposit we only take credit cards. Needless to say just seemed like a lot. I just could not stay there. From the moment we arrived it was very uncomfortable especially when people are not educated on HIPPA or ADA
Soggiorno di 2 notti a luglio 2023
Risposta di Tonny P, il giorno 10 lug 2023
To whom reading this review ; Front desk had to canceled her reservtion because she was very loud and disrespectful to eledrly manager on front desk as weel as hotel policy She did decline to pay security deposit which is mentioned on her reservation she made through third-party. She refused to answer what service pet she had and provide ID verification. Guest wasnt even charged for cancellation fee for two efficiency which was more than 600. It's unfortunate when educated people failed to book ADA room for their loved ones. Thanks Management.

2/10 Terribile

Zachary

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a reservation the owner of the hotel took upon them selves to cancel my reservation after I drove 3 1/2 hours to go to there, then proceeded to not let me check in and called the police
Soggiorno di 1 notte a luglio 2023
Risposta di Alex, il giorno 9 lug 2023
Police wouldn't have helped you with that when you were trying to check in after check in hours without a prior notice to front desk by knocking office door and all over guest's door in term of violation of the individual 's right to privacy. we have reported to our online partners that you are banned from Exit5.

2/10 Terribile

Francois

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Décevant
Décevant. Nous marquons que nous sommes 4 arriver à la chambre nous avons seulement 4 oreillers et deux doudous, ils nous chargent des frais de 60$ car il avait eu in orages et nous avons utiliser les serviettes pour nettoyer le plancher nous avons essayer de l’appeler et aucune réponse le lendemain nous allons le voir et il nous dit qu’il aurait fallu qu’on l’appelle pour qu’il nous envoie quelqu’un, cependant après 9 h il est fermé alors aucun service possible, il avait des fourmis et de moisissure dans la salle de bain, vaisselle mal propre. Il nous a charger des frais car il ont vider une poubelle, en 4 jours ils n’ont même pas changer les serviettes nous avons dû en acheter… bref très déçu de notre séjour je ne la recommande pas du tout.
Soggiorno di 3 notti a luglio 2023
Risposta di Alex, il giorno 8 lug 2023
To them who reading this review; We do appreciate, if guests put their reservation name when they write a review on this public platform it help us to pull out their reservation record to understand what situation they had during their stay. it's unfortunatethis guest never stayed with us. Thank you.

10/10 Eccellente

Shawn, Barnet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and friendly service!
Soggiorno di 1 notte a luglio 2023
Risposta di Tonny P, il giorno 8 lug 2023
Thank you so much Shawn for your review. we are looking forward to seeing you soon Management.

4/10 Scarso

Heather

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Never again!!
Will never go back. We rented a two bedroom cottage for our family vacation. The second you walk in you get a nasty smell right off the bat. Both my rolls of toilet paper had mold on them. My room was dusty and had trash from the previous people still in it. The door to rhe bathroom definitely had some sort of water damager and you couldnt shut it completely. They told us it was a 200$ and charged 240.00 instead. For a place so worried about turning them into condominiums and makes sure to get a deposit to make sure you dont smoke they cant even keep up with their rooms.
Soggiorno di 4 notti a luglio 2023
Risposta di Alex, il giorno 8 lug 2023
To them who's reading this review, this guest has been banned in our property long time back.Thank you

4/10 Scarso

Connie

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not Worth Trying....Definitely not a Resort
We were sorely disappointed when we drove in to stay at Exit 5 Resort & Spa. It's tiny motel units strung out facing Route 1 with all it's 24 hr noise. There were units behind ours facing the pool, but we didn't get that privilege. No one was in the office, had to call a number to get someone to come check us in. The room was the tiniest we'd been in with a back door to the pool area. The air conditioner unit was mounted in the wall and was so loud, it was hard to talk. There was an unmarked remote we found out by trying...for the unit, but it was loud all night long- competing with Rte 1 noise. The bed, one dbl, was extremely uncomfortable- we could feel the springs through the top! I don't know what had been on the handle in the tub wall. It looked gross! The place was fairly clean, several overlooked spots had dust and cobwebs. No, we wouldn't recommend Exit 5 "Resort" . Sorely disappointed in Hotel.com's offer.
The front wall decor and "sitting area"
Bathtub handle issue
Closeup of "Whatever that is on there...yuck!"
Rusty fixtures and dirt/hair on the floor.
Soggiorno di 1 notte a luglio 2023
Risposta di Alex, il giorno 5 lug 2023
Its unfortunate that you failed to inform front desk right away after checked in. we would have given you other options or checked you out with a full refund. in future will make sure your reservation should not come through our online partners. Thank you

8/10 Buono

Luningning, Bathurst

Mi è piaciuto: Pulizia
The location is good many public areas, shopping around, the facilities are old and not as clean as expected. The floor is slippery
Soggiorno di 1 notte a giugno 2023
Risposta di Alex, il giorno 2 lug 2023
Thank you so much for your review.

8/10 Buono

Kyle

Soggiorno di 1 notte a giugno 2023
Risposta di Tonny P, il giorno 19 lug 2023
Thank you so much Kyle for your feedback. we are looking forward to seeing you soon.

8/10 Buono

Toni

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Cabins were quaint and clean
Soggiorno di 1 notte a giugno 2023
Risposta di Tonny P, il giorno 2 lug 2023
Thank you so much Toni for your review. we are looking forward to seeing you soon Management..

8/10 Buono

Heidi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Owner very friendly. Nice location. Cottages could use some upgrades.
Soggiorno di 2 notti a giugno 2023
Risposta di Tonny P, il giorno 2 lug 2023
Thank you so much Heidi for your review. we are looking forward to seeing you soon Management..

10/10 Eccellente

Charlie

Soggiorno di 1 notte a giugno 2023
Risposta di Tonny P, il giorno 8 lug 2023
Thank you so much Charlie for your review. we are looking forward to seeing you soon Management.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Cottage 35: no hot water for showers
Soggiorno di 1 notte a giugno 2023
Risposta di Alex, il giorno 17 giu 2023
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management

6/10 Soddisfacente

Shawna

Mi è piaciuto: Personale e servizio
Nice curb appeal. Bathroom had no screen on the window, door painted so much it wouldn’t close, ants everywhere (bathroom sick, kitchenette sink and tub)
Soggiorno di 2 notti a giugno 2023
Risposta di Alex, il giorno 17 giu 2023
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management

10/10 Eccellente

Carrie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di Alex, il giorno 17 giu 2023
Thank you so much for your review. we are looking forward to seeing you soon Management..

10/10 Eccellente

Savanna

Soggiorno di 2 notti a maggio 2023
Risposta di Tonny P, il giorno 2 lug 2023
Thank you so much for your review. we are looking forward to seeing you soon Management..

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Disappointed
Owner seemed very nice but hotel was not set up and ready to go for the season. Minny blinds were dirty and broken, heat was not turned on things were not plugged in. The room had a jacuzzi tub. Went to turn on the tub and the water was pouring out of the tub all over the floor from underneath the tub. The owner was understanding and gave me all of my money back. But was disappointed that I had to leave and find another room at 8 o'clock at night because they had nothing else available since they hadn't been fully open for the season.
Soggiorno di 1 notte a maggio 2023
Risposta di Alex, il giorno 17 giu 2023
We are sorry that didn't meet your expectation. In future will make sure your reservation should not come through our online partners. Thank you. Management

6/10 Soddisfacente

Alfred

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The place wasn't horrible. Smelled a little funky although it is early in the season and has been closed up all winter. No hair drier or clock in our room. Overall wasn't too bad and price was reasonable
Soggiorno di 1 notte a maggio 2023
Risposta di Alex, il giorno 17 giu 2023
We do value your feedback. , Management