3 piscine all'aperto, cabine incluse nel prezzo, ombrelloni da piscina
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Recensioni per Crowne Plaza Resort Salalah, an IHG Hotel

5 out of 5
Crowne Plaza Resort Salalah, an IHG Hotel
Al Khandaq Street, Po Box 870, Salalah

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 79 su 167 recensioni" "
Valutazione di 8 - Buono. 50 su 167 recensioni" "
Valutazione di 6 - Soddisfacente. 24 su 167 recensioni" "
Valutazione di 4 - Scarso. 12 su 167 recensioni" "
Valutazione di 2 - Terribile. 2 su 167 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Paolo

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Eccezionale...e un ristorante molto professionale con cibi di ottima qualità
Soggiorno di 7 notti a febbraio 2024
Risposta di Maher Bahsoun, il giorno 2 mar 2024
Dear Paolo,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regardsMaher BahsounGeneral Manager

6/10 Soddisfacente

giuseppe

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Da migliorare.
Resort vecchiotto ben manutento con alcune cose che devono essere migliorate: con la mezza pensione si puo' andare solamente all ocean blue con servizio a buffet che e' troppo rivolto ad un pubblico mediorientale senza tenere conto dei gusti europei... troppe spezie e troppo piccante e poca scelta.L altro ristorante e' a pagamento.All esterno dell hotel non ci sono strutture quindi si e' obbligati a pranzare in hotel ( non si puo usufruire della mezza pensione quando si vuole,... solo cena) ed il pranzo costa 17 rial (42€circa) ... uno sproposito. Una birretta costa tra i 5 ed i 6 rial ( tra i 12 ed i 14 euro). Il bar della piscina ha qualche piccola scelta sempre con costi onerosi. In spiaggia non ce' un servizio bar , ne e' possibile pranzare vicino agli ombrelloni. Non ce' un servizio di gestione della spiaggia... tutti mettono un asciugamano x riservare il posto e poi se ne vanno e magari tornano dopo 2 ore ... dovrebbe essere gestito dall hotel per non creare le solite discussioni.Pulizie della stanza migliorabili. Con quello che si spende dovrebbero dare piu' servizi . rapporto qualita' prezzo alquanto scarso. Eccellente x gentilezza e disponibilita' lo staff, molto bravi. Abbiamo avuto l'opportunita' di festeggiare il capodanno nella struttura, in quel caso buffet davvero ottimo e vario e festa ben riuscita e ben organizzata. Voglio sottolineare che quando vogliono fanno le cose molte bene. Ottimo il servizio da/per l'aeroporto gratuito e ottima l'acqua gratis ai pasti
Soggiorno di 7 notti a dicembre 2022
Risposta di Maher Bahsoun, General Manager, il giorno 6 gen 2023
Dear Da migliorare,Thank you for bringing this to our attention. We appreciate your candid feedback and we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with the relevant department head in order to make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.Sincerely,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sulla spiaggia, grande parco verde in ottima posizione. Lo consiglio.
Soggiorno di 9 notti a gennaio 2020
Risposta di Raafat, il giorno 10 feb 2020
Thank you for your review.

10/10 Eccellente

Clara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
CLA & FAMILY
Soggiorno molto piacevole camera spaziosa, cibo vario e buono, sia a colazione che a cena servizio buono e staff molto gentile SPIAGGIA E MARE BELLISSIMI
Soggiorno di 9 notti a dicembre 2019
Risposta di Mohamed Raafat, il giorno 8 gen 2020
Dear Cla, Thank you for your comment , wish to welcome you back at Crowne Plaza Resort Salalah. Mohamed Raafat

10/10 Eccellente

Stefania

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vacanze relax
Ottima scelta in Salalah, molto vicina al centro ma distante dalla confusione. Personale disponibile e servizio eccellente. Posto molto tranquillo per vacanza rilassante.
Soggiorno di 9 notti a dicembre 2019
Risposta di Mohamed Raafat, il giorno 5 gen 2020
Dear Sir, Thank you for staying with us Appreciate you comment, Hope to welcome you back in near future. Mohamed Raafat ASSISTANT FRONT OFFICE MANAGER

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Molto bella la spiaggia e le piscine.Avrei voluto un ristorante a la carta con un po’ più di scelta.
Soggiorno di 6 notti a novembre 2019
Risposta di Raafat, il giorno 1 dic 2019
Dear Sir, Thank for your review.

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Spiaggia bellissima Buffet a colazione e cena molto ricco Ristorante a la carte un po scarso Manca un bar piacevole dove poter prendere un aperitivo, l'unico, in piscina ha un servizio lento, pochi posti a sedere Il personale è molto cortese
Soggiorno di 7 notti a febbraio 2019
Risposta di Manuel Levonian, il giorno 23 mar 2019
Caro ospite, Grazie per il tuo tempo scrivendo questa recensione e scegliendo Crowne Plaza Resort Salalah per il tuo recente soggiorno. Cerchiamo di creare ospiti di Great Hotels Love e apprezziamo i vostri commenti sul nostro servizio a buffet, il personale cordiale e la bellissima spiaggia. D'altra parte, ti preghiamo di accettare le nostre più sincere scuse per le carenze riscontrate nel servizio bar della piscina. Siamo lieti di darvi il benvenuto presto nel nostro bellissimo resort. I migliori saluti, Manuel Levonian Direttore generale

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2018
Risposta di Manuel Levonian, il giorno 7 gen 2019
Dear Guest, Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for giving us a 5 star rating. Best regards, Manuel Levonian General Manager

8/10 Buono

Francesca, Novara

Mi è piaciuto: Pulizia e personale e servizio
Bella location e staff molto cortese
Ho soggiornato con la mia famiglia al Crowne Plaza tra il 28/12 e il 2/1/2018. La struttura e le aree comuni sono datate e non all’altezza di un hotel 5 stelle. Nel complesso però si sta molto bene: il personale è gentile ed efficiente, il cibo molto buono in genere e il buffet della colazione ricco e vario. Il cenone di Capodanno è stato molto al di sopra delle nostre aspettative sia per qualità del cibo sia per varietà sia per presentazione. Complimenti ai cuochi!!
Soggiorno di 4 notti a dicembre 2017
Risposta di Manuel Levonian, il giorno 14 gen 2018
Caro ospite, Grazie mille per la tua recensione del nostro hotel. Mi fa piacere sapere che ti è piaciuto il tuo soggiorno con noi. È qualcosa di cui il nostro personale è molto orgoglioso, quindi apprezziamo il tuo feedback. Speriamo che ci visiterai di nuovo. I migliori saluti, Manuel Levonian Direttore generale

10/10 Eccellente

Valli', Mirano di Venezia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Splendida settimana a Salalah
Hotel non molto grande con bellissimo arredamento stile coloniale ascensore stupendo al centro dell'edificio. Belle le piscine il giardino e stupenda la lunghissima spiaggia mare discreto.abbiamo fatto diverse gite.

10/10 Eccellente

Sammy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly people, great beaches and lovely gym.
Soggiorno di 13 notti ad aprile 2024
Risposta di Maher Bahsoun General Manager, il giorno 23 apr 2024
Dear Sammy,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

10/10 Eccellente

Axel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff, beautiful Beach House, excellent food and lovely beach
Soggiorno di 6 notti a febbraio 2024
Risposta di Maher Bahsoun General Manager, il giorno 21 feb 2024
Dear Axel,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards

10/10 Eccellente

ILDAR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a febbraio 2024
Risposta di Maher Bahsoun General Manager, il giorno 14 feb 2024
Dear ILDAR,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Salalah.With Best Regards,

10/10 Eccellente

Maha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very friendly and nice and the food was very yummy. Special thanks to Kholoud the travel agent her agency is Halla Salalah
Soggiorno di 5 notti a gennaio 2024
Risposta di Maher Bahsoun General Manager, il giorno 5 feb 2024
Dear Maha,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.

10/10 Eccellente

henry

Soggiorno di 2 notti a settembre 2023
Risposta di Maher Bahsoun, il giorno 13 dic 2023
Dear Mr. Henry,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay. We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,Maher BahsounGeneral Manager

10/10 Eccellente

Dr Mohamad

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location on a beautiful beach. Driving to the hotel, one has to go through not very nice areas!
Soggiorno di 1 notte a dicembre 2023
Risposta di Maher Bahsoun General Manager, il giorno 5 dic 2023
Dear Dr Mohamad,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards

10/10 Eccellente

Morad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best beach resorts that I ever stayed at. Clean, well maintained and has awesome amenities and dining options.
Soggiorno di 2 notti a novembre 2023
Risposta di Maher Bahsoun General Manager, il giorno 28 nov 2023
Dear Morad,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

10/10 Eccellente

Seongmin

Soggiorno di 1 notte a ottobre 2023
Risposta di Maher Bahsoun General Manager, il giorno 28 ott 2023
Dear Seongmin,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Salalah.With best regards,

8/10 Buono

Bruce

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The beach location was great. Property is old and a little tired. Great, friendly staff
Soggiorno di 1 notte a ottobre 2023
Risposta di Maher Bahsoun General Manager, il giorno 15 ott 2023
Dear Bruce,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Salalah.With best regards,

10/10 Eccellente

Fotouh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a settembre 2023
Risposta di Maher Bahsoun General Manager, il giorno 9 ott 2023
Dear Fotouh, Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

6/10 Soddisfacente

Kevin

Viaggio con la famiglia
Soggiorno di 3 notti a settembre 2023
Risposta di Maher Bahsoun General Manager, il giorno 6 ott 2023
Dear Kevin,We apologize that your recent visit did not meet your expectations. We would like to know exactly what went wrong in order to improve our overall services to better serve you next time. We do hope to have the chance of welcoming you back in the future to demonstrate the seamless service which we promise to all our guests. Sincerely,

8/10 Buono

ADEL

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
فندق هادي واطلاله رائعه على المحيط
موقع جميل وهادي واطلاله علي المحيط رائعة
Soggiorno di 3 notti a settembre 2023
Risposta di Maher Bahsoun General Manager, il giorno 4 ott 2023
Dear Adel,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

8/10 Buono

Asaad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good place and experience
Soggiorno di 4 notti a settembre 2023
Risposta di Maher Bahsoun General Manager, il giorno 10 set 2023
Dear Asaad,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

8/10 Buono

Lakshmi

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Excellent service. Breakfast too was amazing
Soggiorno di 3 notti ad agosto 2023
Risposta di Maher Bahsoun General Manager, il giorno 26 ago 2023
Dear Lakshmi,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

6/10 Soddisfacente

Yasser

Viaggio di lavoro
Good hotel
Good hotel and friendly people. Laundry pressing should be available 24hrs
Soggiorno di 2 notti a luglio 2023
Risposta di Maher Bahsoun General Manager, il giorno 5 ago 2023
Dear Yasser,Thank you for bringing this to our attention. We appreciate your candid feedback and we apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with the relevant department head in order to make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.Sincerely,

10/10 Eccellente

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff and service. Very clean and organized and loved the amenities
Soggiorno di 4 notti a luglio 2023
Risposta di Maher Bahsoun, General Manager, il giorno 18 lug 2023
Dear Elizabeth,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Quaint hotel on beautiful grounds
Check-in was not great. Seems their system's integration with Hotels.com is faulty, and so they did not see we had booked 2 King rooms with beach access (i.e. ground floor facing the ocean). In the end, we had to settle moving to a 1 king room and 1 twin room, since 2 Kings with beach access weren't available. Beyond that though, our stay was pleasant. The hotel and rooms are quite dated (90s look) but the grounds and facilities are fantastic - 3 different pools, golf driving range, a dive center, children's playground, table tennis, two restaurants, a pub, and not to mention a deserted white sand beach on the Indian Ocean lined with an unlimited number of lounge chairs and barasti umbrellas. Staff were super friendly and helpful. Outside the hotel, it is surrounded by coconut, papaya and banana farms that creates a canopy and landscape that looks like Sri Lanka.
Soggiorno di 4 notti a giugno 2023
Risposta di Maher Bahsoun General Manager, il giorno 13 giu 2023
Dear Guest,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future. With best regards,

10/10 Eccellente

Mohamed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di With best regards, Maher Bahsoun General Manage, il giorno 7 mag 2023
Dear Mohamed,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.

8/10 Buono

Frédéric

Soggiorno di 2 notti a febbraio 2023
Risposta di Maher Bahsoun General Manager, il giorno 5 mar 2023
Dear Frédéric ,Thank you very much for sharing your lovely feedback on Hotels.com and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

10/10 Eccellente

Izabela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cannot wait to go back!!!
I had an Amazing stay at Crownie plaza Salalah!!! Partially because of the gorgeous weather but mostly because of the staff at that hotel. It was my second visit( and I strongly believe there will be many more:) and, when I though it could not get any better, it actually did!! I got the Royal treatment with a beautiful room, comfy bed and even more comfortable pillows, tons of hugs, smiles, kind words from the hotel Team, delicious fruit and pastry platers, and fountains of water and Earl Grey tea ( right, Muhasin:)Everyone went above and beyond to accommodate my every single need. Special thanks to my fav staff members - Mae and Darshana from reception desk, very knowledgeable, accommodating, professional, kind and helpful; I also would like to mention Muhasin, with his happy and funny personality, who made sure I stayed hydrated :)) during my stay there, and the amazing chef who made sure the food was absolutely delicious every single day. Additionally, I’d like to thank all the restaurant as well as housekeeping staff, Elvira, Shasinle, Sabir, Rana in particular ( I am sorry i cannot recall all the names) who work extremely hard to please everyone. I’m not sure if there’s another place with such impecable service like here in Crowne Plaza Salalah!❣️They all deserve five stars and a significant raise:)) It is truly my home away from home! And I cannot wait to visit Crowne Plaza Salalah next year. Thank you so very much, guys! You really made my stay very special ❤️
Soggiorno di 5 notti a dicembre 2022
Risposta di Maher Bahsoun General Manage, il giorno 6 gen 2023
Dear Izabela,Thank you very much for sharing your lovely feedback on Hotels.com and for choosing Crowne Plaza Resort Salalah for your recent stay.We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our beautiful resort in the future.With best regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel with excellente services and value
The hotel offers free airport transfer which is very rare these days. I arrived early in the morning and they allowed me to check in. Room and facility conditions are very good. Highly recommend.
Soggiorno di 3 notti a novembre 2022
Risposta di Maher Bahsoun General Manager, il giorno 4 dic 2022
Dear Guest,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Salalah.With best regards,

10/10 Eccellente

rayana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property and the staff were amazing and very helpful
Soggiorno di 5 notti a novembre 2022
Risposta di Fawzy Elgendy, il giorno 13 nov 2022
Dear Rayan,Dear Yasir,Thank you for choosing Crowne Plaza Resort Salalah during your recent stay and for giving us a 5-star rating and appreciating our staff. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. We are looking forward with pleasure to be of service to you again for your next visit to Salalah.Best regards,

10/10 Eccellente

Souren

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is super
Soggiorno di 4 notti a ottobre 2022
Risposta di Fawzy Elgendy, il giorno 21 ott 2022
Dear Souren, Thank you for Staying with us at Crowne Plaza Resort Salalah and for giving us a 5-star rating. Best regards,

10/10 Eccellente

Claudia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gruppenreisen mit all inclusive verhalten sich teilweise sehr unverschämt in und an der poolanlage.war etwas störend mit kindern am pool zu baden mit den betrunkenen.
Soggiorno di 4 notti a ottobre 2022
Risposta di Fawzy Elgendy, il giorno 15 ott 2022
Dear Claudia,Thank you for choosing Crowne Plaza Resort Salalah during your recent visit and for giving us a 5-star rating. Please accept our sincerest apologies for the shortfalls you experienced during your recent stay with us. We understand the discomfort this has caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our hotel. To better assist you on your next stay, please do not hesitate to approach the manager on duty. Yours sincerely,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Old hotel probably a nice spot 20 years back, but too old now with people drunk on the terrasse watching as animal my wife. I will never go back there
Soggiorno di 2 notti a settembre 2022
Risposta di Fawzy Elgendy, il giorno 15 ott 2022
Dear Guest,Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the shortfalls you experienced during your recent stay with us. We understand the discomfort this has caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our hotel. To better assist you on your next stay, please do not hesitate to approach the manager on duty. Yours sincerely,

2/10 Terribile

HAMAD

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the worst hotel I have ever been. Very bad service, very dirty room, very dirty pillows and sheets, very dirty towels, very bad service .. this hotel was just a wasting of money and time .. There was a lady in the front disk, she was very bad .. I told her that I fond a dirty towel in my bathroom and I show her the picture of the dirty pillow .. but she never apologized for any of these issues.. Also, they gave me different room than what I booked for .. When I want to check out, I call them and asked for a trolley, but they did not send it .. There is no parking when you come to the hotel at night… Very bad food and very bad service and very bad staff .. there were only two nice guy at the front desk (one guy from Oman and one from Egypt) I will never come back to this hotel and I will never recommend it for anyone .. I was not happy with the very bad service and very bad staff .. The hotel is very expensive, but it did not worth it at all ..
Soggiorno di 3 notti a luglio 2022
Risposta di Fawzy Elgendy, il giorno 14 lug 2022
Dear Mr. Hamad, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SALALAH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 Scarso

HAMAD

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a luglio 2022

10/10 Eccellente

Kamal

Soggiorno di 6 notti a maggio 2022

10/10 Eccellente

Jose Antonio

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolut unglaublich erfahrung, Paradise pur, Bei einem ruhigen Strand mit feinem Sand und leise rauschenden, Definitv nette und hilfsbereit Mitarbeiter, das Essen war wirklich hoch Niveau, die ruhige Lage ist fantastisch, Mein Urlaub war großartig.
Soggiorno di 5 notti a maggio 2022
Risposta di Fawzy El Gendy, il giorno 14 mag 2022
Dear Jose Antonio, Thank you for choosing Crowne Plaza Resort Salalah during your recent visit and for giving us a 5-star rating. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. We are looking forward with pleasure to be of service to you again for your next visit to Salalah.

10/10 Eccellente

Josel

Soggiorno di 1 notte a maggio 2022

10/10 Eccellente

Justin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel and five star staff
The first thing to note is the staff was impeccable, from morning breakfast buffets to house keeping to evening sheesha/hookas by the beach- we were continually impressed throughout our 4 day stay. The location is perfect for a balance of beach, pool, and getting around. The hotel is well maintained and once again, the staff really has our resp!
Soggiorno di 4 notti ad aprile 2022
Risposta di Fawzy Elgendy, il giorno 7 mag 2022
Dear Justen, Thank you very much for your wonderful remarks and detailed review. We are glad that you are delighted with your stay with us and you appreciated our overall hotel facilities and services. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. This is why a wonderful review like yours is our own success story. We are looking forward with pleasure to be of service to you again on your next visit to Salalah.

6/10 Soddisfacente

Seungsoo

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2022
Risposta di Fawzy Elgendy, il giorno 3 mag 2022
Dear,Seungsoo We apologize that your recent visit did not meet your expectations. We would like to know exactly what went wrong in order to improve on our overall services to better serve you next time. We do hope to have the chance of welcoming you back in the future to demonstrate seamless service which we promises to all our guests. Sincerely,

6/10 Soddisfacente

svend erik

Mi è piaciuto: Pulizia e personale e servizio
The Beach is very Nice and staff is very friendly Food a Beverges is very pricy Some places needs a fresh up
Soggiorno di 1 notte a marzo 2022
Risposta di Fawzy Elgendy, il giorno 2 apr 2022
Dear svend erik, Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the shortfalls you experienced during your recent stay with us. We understand the discomfort this has caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our hotel.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a marzo 2022
Risposta di Fawzy Elgendy, il giorno 30 mar 2022
Dear Guest, Thank you for arting us on Expedia, Waiting to welcome you back to Crowne Plaza Resort.

10/10 Eccellente

Jonathan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2022
Risposta di Fawzy Elgendy, il giorno 20 gen 2022
Dear Jonathan, Thank you very much for your feedbackand for choosing Crowne Plaza Resort Salalah for your recent stay. We are delighted to hear that you enjoyed your stay with us.

6/10 Soddisfacente

husam

Soggiorno di 4 notti a dicembre 2021
Risposta di Fawzy Elgendy, il giorno 24 dic 2021
Dear Husam, We apologize that your recent visit did not meet your expectations. We would like to know exactly what went wrong in order to improve on our overall services to better serve you next time. We do hope to have the chance of welcoming you back in the future to demonstrate seamless service which we promises to all our guests.

10/10 Eccellente

ANDREA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and well laid out property. Staff go over and above to provide service and meet any requests. Great breakfast buffet with something for all tastes and cultures.
Soggiorno di 3 notti a dicembre 2021
Risposta di Mohamed Raafat, il giorno 21 dic 2021
Dear Guest, Thank you for your time writing this review and choosing Crowne Plaza Resort Salalah for your recent stay. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. This is why a wonderful review like yours is our own success story. We thank you for your continued patronage and we look forward to welcoming you again for a pleasant stay with us. Best regards, Mohamed Raafat Front Desk Manager

4/10 Scarso

Jasna

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Wunderschöne Außenanlagen, Zimmer leider renovierungsbedürtig
Soggiorno di 2 notti a novembre 2021
Risposta di Mohamed Raafat, il giorno 15 nov 2021
Dear Guest, We are very sorry to hear that you have not enjoyed your stay in our hotel, we would like to apologize for inconveniences. Your feedback holds great value for us, please be certain that all your constructive points are taken under consideration. As a matter of fact, we are now in the planning process of renovating our hotel.

10/10 Eccellente

ABDULNASSOR

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
فندق الاول للاستجمام
مكان رائع والاحواض والحديقة
Soggiorno di 1 notte ad agosto 2021
Risposta di Fawzy Elgendy, il giorno 18 ago 2021
Dear ABDULNASSOR Thank you for your time writing this review and choosing Crowne Plaza Resort Salalah for your recent stay. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. This is why a wonderful review like yours is our own success story. We thank you for your continued patronage and we look forward to welcoming you again for a pleasant stay with us. Best regards,

10/10 Eccellente

DONG YOUL

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great
Very warm welcoming and kind service. Swimming pool and beach are outstanding. Beach restaurant is beautiful and so delicious.
Soggiorno di 2 notti a luglio 2021
Risposta di Fawzy Elgendy, il giorno 17 lug 2021
Dear DONG YOUL, Thank you for choosing Crowne Plaza Resort Salalah during your recent visit and for giving us a 10 -star rating. Here at Crowne Plaza Resort Salalah, we strive to deliver service and facilities that exceed guest’s expectations. We are looking forward with pleasure to be of service to you again for your next visit to Salalah. Best regards,