Good Afternoon, I'm sorry to hear that you did not enjoy your stay. We strive to provide the best possible experience for our guests and we are disappointed to have fallen short. Please feel free to share any details that we can share with our team in order to learn from our mistakes.

Hello Ciara, thank you kindly for taking the time to provide us with your feedback of your stay here at the Andaz San Diego. We are happy to see that you enjoyed the convenience of the hotel's location and that the rooftop bar provided great entertainment for you. We appreciate your feedback regarding the early check in and AC issues. We will pass this information to our management team to address any potential improvements for future guests. We hope to have the opportunity to welcome you back again!Kind regards, Krista

Hello Loreina, thank you for providing us with your rating and review of your stay here at the Andaz San Diego. Our staff strives to provide excellent and friendly service to every guest, and we are so happy you were able to experience that. We love to know you enjoyed the scent of the property too! We hope we are able to welcome you back again in the future! Warm Regards, Krista

Dear Matthew! Thank you for your five-star feedback. It was a pleasure to welcome you to our hotel and we are so glad to know that you enjoyed your stay. We appreciate your honest thoughts regarding the area and will keep them in mind going forward. We hope to welcome you back for another wonderful stay in the future. Sincerely, Shelly

Dear masanori! Thank you for your five-star feedback. It was a pleasure to welcome you to our hotel and we are so glad to know that you enjoyed your overall stay. We hope to welcome you as our guest again very soon! Warm Regards, Shelly

Dear Willie,Thank you for taking the time to provide your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit.We are deeply concerned to hear that your room did not meet your expectations in terms of size and noise levels. Please be assured that we will address these issues with our management team to ensure that we are providing the most comfortable and enjoyable experience for all of our guests.Additionally, we apologize for the delay you encountered with our Valet service. We understand that waiting for your vehicle can be frustrating, and we will work closely with our Valet team to improve our efficiency and minimize wait times for our guests.Your feedback is invaluable to us as it helps us identify areas where we can improve our services. We strive to provide the highest level of hospitality and are committed to making the necessary changes to ensure that future guests have a more pleasant experience.We value your patronage and hope to have the opportunity to welcome you back in the future and provide you with a stay that exceeds your expectations.Sincerely,Andaz San Diego, CA - General Manager

Hello Tomonori, Thank you for your positive review! We are delighted to hear that our hotel's central location in downtown San Diego was convenient for your business trip, providing easy access to the convention center, Gaslamp District, and other local attractions. It's wonderful to know that you had a satisfactory experience and would like to stay with us again in the future. We strive to provide our guests with a comfortable and accessible base for their business or leisure travels. Your feedback is much appreciated, and we look forward to welcoming you back on your next visit to San Diego. If there is anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you once again for your business and your kind words.

Hello Julia, thank you for your feedback regarding your stay at the Andaz San Diego. We are glad you found our staff welcoming but apologize for any discomfort due to the air quality in your room. We appreciate you bringing the issue with the air filters to our attention. Our maintenance team will promptly inspect and replace the filters as necessary to ensure optimal air quality for our guests. Your comfort and satisfaction are our top priorities, and we value your input as it helps us improve our services. Thank you for choosing the Andaz San Diego. We look forward to welcoming you back and providing an enhanced experience on your next visit.

Thank you for sharing your experience. We're glad you enjoyed our Gaslamp Quarter location and found our staff friendly and helpful. It's great to hear that STK's happy hour met your expectations. However, we apologize that your room did not meet your standards. We take pride in providing comfortable accommodations and will use your feedback to improve our rooms and ensure a consistently positive experience for all guests. We appreciate your business and hope to welcome you back for an excellent stay in the future.

Dear Kieran,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

Dear Miguel, Thank you for the excellent feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

Dear Vladimir,Thank you for taking the time to leave us some feedback. We regret to hear that you had a negative experience with us. Our sincere apologies if our staff were anything but professional and friendly. Your feedback is appreciated as it can only help us improve. Thank you for staying with us. We hope to welcome you back for a better experience. Kind regards,Tonya

We are overjoyed to receive your amazing feedback! Knowing that we've met your expectations and provided excellent service is the greatest reward for us. Thank you!

We sincerely apologize for the dusty conditions in your room that caused an allergic reaction during your stay. This is unacceptable and not in line with our cleaning standards. We have addressed this issue with our housekeeping team to ensure all rooms are thoroughly cleaned before guest arrivals. We value your feedback as it helps us improve. Once again, we apologize for the inconvenience and hope you'll consider giving us another chance to provide a better experience.

Hello Ana Isabel,Thank you for rating your stay with us. We regret to hear that you did not have the best experience. It is our goal to provide our guests with the best possible experience. If you feel like sharing further details about your stay, please visit us on our chat or social sites. Thank you for staying with us. We hope to welcome you back in the future for a better stay.Kind regards,Tonya

Hello Dan,Thank you for providing us with feedback. We are glad you found our hotel great and our staff awesome. Our apologies that our room service did not meet expectations. We value the insight to improve. Thank you for staying with us. We hope to welcome you back in the near future.Warm regards,Tonya

Hello Barbara,Thank you for taking the time to rate your stay with us. We are pleased to hear that you enjoyed your time at our property. It is wonderful our service and amenities met with satisfaction. We hope you will come back and visit us again soon!Warm regards,Tonya

Hello Kenny,Thank you for taking the time to rate your visit and leave us feedback. We are pleased to hear that you enjoyed your stay. It is wonderful our hotel was clean and well maintained. We appreciate your feedback on the resort fee. Your insight helps us continue to improve for the best possible guest experience. We hope to welcome you back here at the Andaz San Diego.Warm regards,Tonya

Thank you for staying at Andaz San Diego and for your feedback. We apologize for falling short of delivering the perfect 10 experience we strive for. Our goal is to ensure every guest leaves fully satisfied. We hope you'll give us another chance to demonstrate our commitment to your comfort and satisfaction. Thank you again for your honest review. We value your business and look forward to serving you better in the future.

We're thrilled that you had a wonderful stay at Andaz San Diego! It's great to hear that our prime location, exceptional property, and helpful staff made your visit memorable. We apologize for any inconvenience caused by the initial room assignment and are pleased that our team promptly relocated you to a more suitable room for your family. Your kind words will be shared with our staff, who work hard to ensure every guest feels welcome. We're delighted that you plan to stay with us again and recommend us to others. Thank you for your positive feedback. We look forward to welcoming you back soon!

We sincerely apologize for the multiple issues you faced during your stay. The problems you encountered with parking fees, understaffing, valet service, hot water, and coffee quality are unacceptable and do not meet our standards. Your feedback is valuable and has been promptly addressed with our team to ensure immediate improvements. While we are glad you found our rooms satisfactory, we recognize this does not compensate for the overall experience. We will strive to do better and hope to regain your trust in the future. We appreciate your feedback. Thank you.

Thank you for your review. We are glad it was a great one.

Thank you for your review. We are glad it was a great one.

Good afternoon, Edward,Thank you for the 5 star review! We are honored we got to host you on your recent visit. If there is any feedback you would like to share we would love to hear it. We hope to host you again in the near future.

Good morning, Alan,Thank you for the feedback about your recent visit. It is through comments such as yours that we are able to address our shortcomings and identify areas of improvement. Thank you again for the feedback and we look forward to hosing you in the near future.

Good evening Mitch,Thank you for the 5 star review! If there is anything specific you would like to share about your stay to help us improve as we take our guest feedback very seriously. It was our pleasure to host you and we look forward to hosting you in the near future.

Good Afternoon, Maura, Thank you for the 10 out of 10 review. If there is anything specific you loved about your visit that you'd like to highlight or any suggestions we are all ears. Your feedback is critical in our ongoing efforts to enhance our guest experience. Thank you for staying with us as we hope we have the pleasure of hosting you again in the near future

Good afternoon, Mr. Edwards, We appreciate you taking the time to share your feedback and we are honored to have you hosted on your recent visit to San Diego. Feedback on this is vital to us to make sure that we can provide the best customer service possible and I will personally be working with the team so that this does not happen in the future. Thank you and we hope we have the pleasure to welcome you back in the near future.

Good afternoon, Amanda,Thank you for the great review! We appreciate you taking the time to share your thoughts as we are honored to have hosted you on your recent visit to San Diego.

Good morning, Riahannon,We appreciate you taking the time to complete a survey about your recent stay at Andaz San Diego. If there's anything specific, you loved about your visit that you would like to highlight or any suggestions you have for improvement we would love to hear. Your feedback is crucial in our ongoing efforts to enhance the guest experience. Thank you again for choosing the Andaz San Diego and we cannot wait to have the pleasure of hosting you again real soon.

Marcos, thank you for the 5 start review!

Thank you so much for the kind words about our staff, we agree with you they are FANTASTIC!

Thank you so much for the 5-star review. We cannot wait to welcome you back for a future stay.

Thank you so much for the 5 out of 5! Hope to welcome you back in the near future.

Good afternoon, Tamaran, Thank you so much for the 4 star review.