Esterni

Recensioni per Margaritaville Hotel San Diego Gaslamp Quarter

4 out of 5

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 216 su 309 recensioni" "
Valutazione di 8 - Buono. 50 su 309 recensioni" "
Valutazione di 6 - Soddisfacente. 22 su 309 recensioni" "
Valutazione di 4 - Scarso. 9 su 309 recensioni" "
Valutazione di 2 - Terribile. 12 su 309 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Cheryl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Laura

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Stayed in April with a large group (24) adults, teens and kids.. it was a great stay! We loved the vibe. Only thing I personally would have liked is a spa. I had to book outside the hotel
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Hello Laura,Thank you for the kind review! We're glad you enjoyed your visit, and we appreciate the suggestion for a spa. Please come see us again soon at Margaritaville Hotel San Diego Gaslamp Quarter.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Carlos M

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great and can’t complain
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Hello Carlos,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for sharing your five-star experience! We are happy to hear that you had an enjoyable time with us on your recent visit. It was a sincere pleasure to host you and we look forward to welcoming you back soon for another FINtastic stay!Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Jodi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved the close proximity to Safeco Field and to many restaurants! Staff were fantastic!
Soggiorno di 5 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Hello Jodi,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance. It's also great to know that our location worked well for your trip. If you're in the area again, please come back to see us at Margaritaville Hotel San Diego Gaslamp Quarter!Fins up,Jim HollisterGeneral Manager

8/10 Buono

Gregory

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice, clean, and modern property. Well situated in gaslamp. A little bit of a party atmosphere so don’t go there if you want quiet. Rooms are very spacious and well equipped. Not a big fan of the resort fee, which is a scam but they all do it.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Hello Gregory,Thank you for joining us at Margaritaville Hotel San Diego Gaslamp Quarter. It's terrific that you loved our great location in San Diego's Gaslamp Quarter. Although we understand your thoughts on our resort fee, please know these details are published online and can be reviewed before arrival. Additionally, this fee covers access to our state-of-the-art fitness center and public bike usage (based on availability). Despite this, it sounds like you settled right into our spacious and well-equipped accommodations. Should you return to our city, we hope you'll stay with us again. Fins up,Jim HollisterGeneral Manager

8/10 Buono

jessie

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Shannon

Mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024

2/10 Terribile

VALERIE

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024

10/10 Eccellente

Gordon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024

2/10 Terribile

Jackeen

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Paula

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel has alot of amenities Restaurant, Coffee shop, pool and bar.. Great but need better bar and pool area employees..
Soggiorno di 7 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Hello Paula,Thank you for your feedback. We're pleased to hear you enjoyed our range of amenities. We also value your input regarding the service provided in our bar and pool area and are committed to enhancing our standards. It would be a pleasure to welcome you back to Margaritaville Hotel San Diego Gaslamp Quarter and provide an even better experience.Fins up,Jim HollisterGeneral Manager

8/10 Buono

marie louise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Size of hotel was great. I rented two rooms. One was perfect. The second room had a leaky tap in the bath and was missing hair confitioner
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Hello Marie,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter. We're glad you found the size of our hotel well suited for your needs and one of your rooms to be perfect. We also appreciate your understanding regarding the issues with the bathroom in your second room. Rest assured, these matters will be promptly addressed. Having you stay with us was a pleasure, and we look forward to welcoming you back for another stay that fully meets your expectations.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Denise

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Fun hotel and great location!
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 24 apr 2024
Hello Denise,Thank you so much for choosing to stay with us at Margaritaville Hotel San Diego Gaslamp Quarter. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It's great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back soon.Fins up,Jim HollisterGeneral Manager

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My daughter and I spent four days there. A very pretty place with a great vibe. Our rooms were clean and well maintained. Good restaurants in the immediate area as well as Petco Park. Two negatives. On Friday and Saturday nights the music blared loud and long into the night. (My room was on the 5th floor). Also the pool area seemed to lack any supervision as there was a level of roudiness that made it almost impossible to just sit quietly and enjoy a good book
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Hello Robert,It was a pleasure to welcome you and your daughter to Margaritaville Hotel San Diego Gaslamp Quarter during your recent visit. We're happy to hear you enjoyed our clean accommodations and fun atmosphere, as well as our convenient location close to area restaurants. However, we're very sorry to learn of any noise you encountered and that you were disappointed with the lack of supervision in the pool area; we will certainly address your feedback internally to review where improvements could be made going forward. We also encourage our guests to reach out to our front desk team with any aspects of their stay that may be less than ideal. so we can find a solution and ensure you have a positive experience. Thank you for your valuable comments, and we hope to exceed your expectations on another occasion.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Lindsey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great rooms and staff
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Hello Lindsey,Thank you! Our team takes great pride in our resort and ensuring our guests have all they need for an amazing five-star experience, so they will be delighted to read your review. We look forward to welcoming you back again soon.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Mario

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location, good sized rooms and a roof top bar and pool.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Hello Mario,Thank you for taking the time to provide your review of Margaritaville Hotel San Diego Gaslamp Quarter. It is wonderful to hear that you enjoyed our location, comfortable rooms, and had fun at our 5 o’Clock Somewhere Bar. We look forward to your next stay with us so you can enjoy more fun in the sun.Fins up,Jim HollisterGeneral Manager

8/10 Buono

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Simran

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a beautiful hotel and we enjoyed how close everything was. The only thing that we didn’t enjoy was that the pillows were way too soft. Other than that I would definitely recommend.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Hello Simran,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for sharing your delightful five-star review. While we are sorry the pillows didn't quite fit your needs, we are thrilled you had such a wonderful stay overall that you'll recommend us to others. We look forward to welcoming you back for another memorable visit.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Vanessa

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, clean hotel with a fun vibe. Recommend highly! Also, the price really can’t be beat.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Hello Vanessa,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for sharing such a delightful review. We are thrilled you were so impressed with your stay that you'd recommend us to others. It would be an honor to welcome you back for another memorable visit.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Julia

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Jack Giacomo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the location a lot, and friendly staff
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Hello Jack,Thank you for your recent stay at Margaritaville Hotel San Diego Gaslamp Quarter! It's terrific to hear that our tremendous staff and convenient location made your visit a memorable one. We are grateful for your feedback and are excited for your next stay. Fins up,Jim HollisterGeneral Manager

6/10 Soddisfacente

Mikaela

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
My boyfriend and I came here to celebrate his birthday. Online, this hotel makes it seem like they're a resort like, luxury, and have a huge heated pool. In all honesty, it's not something we would consider to be luxurious, but it's good enough. The best thing about this place is the staff and the bar on the rooftop. The bartenders were great and made amazing drinks and the staff outside of that were all friendly and welcoming. On the other hand, the pool isn't huge as advertised nor is it super warm which was disappointing. Our AC wasn't powerful enough and our room got extremely hot, so nights weren't great. The walls are very thin to where you can hear a lot in the hallways and other rooms. We wouldn't stay here again, but we're happy we tried it out.
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Hello Mikaela,It was a pleasure to welcome you and your boyfriend to our great property! We're glad our friendly staff and fun rooftop bar added to your experience while you were here. However, we apologize for any disappointment regarding our pool and the AC unit in your room. Rest assured, we'll take your comments into consideration as we continue making improvements for our guests. Thank you for staying with us, and we hope to welcome you back soon for a more exceptional experience.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Lariza

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy original
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Hello Lariza,Thank you for staying with us at Margaritaville Hotel San Diego Gaslmap Qaurter. We appreciate hearing your kind words and are very pleased that you enjoyed your stay with us. Please come see us again sometime soon. Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Nanci

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were in town for a concert. this place is so close to Petco Park, we will definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Hello Nanci,Thank you! We are honored you chose Margaritaville Hotel San Diego Gaslamp Quarter while you were in the area for a concert and delighted you had such a wonderful stay. Your review will be shared with the team, and we look forward to welcoming you back for many more awesome five-star experiences.Fins up,Jim HollisterGeneral Manager

8/10 Buono

Klint

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not worth the $500 a night they sometimes charge. But definitely worth the $240 a night
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Hello Klint,Thank you for leaving feedback on your recent stay. We were saddened to hear we did not meet all of your expectations for this trip. We apologize if there was any confusion over our prices. All fees, prices, and policies are listed on our website to prevent misunderstandings at booking. Our management team is looking into this for you, and they will ensure our prices are showing correctly. We hope we get another chance. We know we can provide the vacation experience you deserve.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
In the heart of the Gaslamp quarter! Close to everything by foot or public transportation. Beautiful hotel.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Hello Daniel,Thank you for your great review and for giving us a perfect rating! We are delighted our excellent location suited your needs well, and we appreciate you mentioning its convenience to your fellow travelers. Take care, and know we'd be thrilled to welcome you back to Margaritaville Hotel San Diego Gaslamp Quarter anytime your plans bring you this way.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Virginia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

James

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cute themed hotel that was a different kind of stay. Fun for a romantic getaway.
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 9 apr 2024
Hello James,Thank you so much for the five-star rating! We're so happy to hear you enjoyed your getaway with us and were able to enjoy the engaging, tropical atmosphere we provide. We hope you will come to stay with us again, and we appreciate you choosing Margaritaville Hotel San Diego Gaslamp Quarter!Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Efren

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and safe
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 9 apr 2024
Hello Efren,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and for sharing your wonderful five-star review. The safety of our guests is our top priority, so we are thrilled you were impressed with all we have to offer. We look forward to welcoming you back for another memorable stay.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Melissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

coby

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great feel and energy, right in the action.
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 7 apr 2024
Dear Coby,Thank you for staying at Margaritaville Hotel San Diego Gaslamp Quarter. Providing an enjoyable experience is our goal and what we strive for. We are so happy to hear you thoroughly enjoyed our friendly services. We look forward to hosting you again soon. Thank you again for your review.Fins up,Jim HollisterGeneral Manager

8/10 Buono

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
First time visiting San Diego, the area was nice convenient and a lot of food options. Unfortunately the homeless situation was sad to see. I know this has nothing to do with Margarita Ville but putting it out there. Overall service was good. The staff and even the locals were friendly and nice.
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 7 apr 2024
Hello Susan,It was such a pleasure having you join us for your first trip to San Diego! We're delighted our excellent location was a highlight, and we hope you took full advantage of the convenience it affords our guests. Our team will be thrilled to know that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Thank you for your review, and we hope you return soon!Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

lisa

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Ariel

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved this hotel!!! It was perfect for celebrating our 5 year anniversary weekend!! The suite with the deep soak tub was wonderful! The valet was a little on the pricey side but otherwise we’ll definitely be back!
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Hello Ariel,We’re so delighted that you chose to celebrate your anniversary with us! It was an honor to have been a part of this important day, and we are thrilled our lovely accommodations helped make it extra special. Thank you for your glowing review and perfect rating. We wish you many more years of love and happiness and look forward to your return!Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Mia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

8/10 Buono

celso

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was great. Clean. Like new. Very cozy. Lots of restaurants near by. I didn't like the resort charge and the service charge that they apply to your stay but I gues that's the price to stay in downtown San Diego.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Hello Celso,We're so happy to know that our clean, cozy accommodations impressed you during your visit and that you had a great time with us overall. Your feedback regarding our fees is gratefully received and we will keep your comments in mind for the future. Despite this, we hope you will consider coming back to join us again soon; we're confident that we can impress you. Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Luis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a great experience and there is so much to do around.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Hello Luis,Thank you for sharing your experience at Margaritaville Hotel San Diego Gaslamp Quarter! We're thrilled to hear you had an enjoyable time exploring the various activities available nearby. Our team looks forward to welcoming you back for another wonderful stay!Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Ashley

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location was perfect for the baseball game and all the staff was friendly and helpful. I would go back!
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Hello Ashley,Thank you for your kind words! It's fantastic to hear that our ideal location enhanced your baseball game experience. We're also thrilled our friendly and helpful team made your stay enjoyable. We'd be honored to have you return to Margaritaville Hotel San Diego Gaslamp Quarter for another visit. Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Liliana

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I love my stayed here, we really enjoyed being so close to the clubs.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Hello Liliana,Thank you for your recent stay at Margaritaville Hotel San Diego Gaslamp Quarter. Thank you for all of your kind comments and feedback. We are so happy to hear you thoroughly enjoyed our friendly services. We look forward to your next visit. Thank you again for your review.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Jennifer

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was my first time staying at a Margaritaville hotel. I loved the decor and the rooftop pool and bar. I will definitely be back!
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Hello Jennifer,Thank you for choosing Margaritaville Hotel San Diego Gaslamp Quarter and sharing your experience! We're thrilled that our accommodations and rooftop pool and bar left such a positive impression on you. We look forward to welcoming you back for more unforgettable moments.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Rebecca, Millgrove

Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Nicole, Langley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our stay at Margaritaville San Diego was such a fantastic experience! The staff at every level was professional friendly helpful and communicative. The decor is fun and lively, the amenities were great, rooms were all well maintained and location was excellent, oh and the free use of cruiser bikes was an added bonus. Overall 5 stars!!
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Hello Nicole,Thank you sincerely for selecting Margaritaville Hotel San Diego Gaslamp Quarter. We are thrilled to learn that your recent stay with us exceeded your expectations, warranting your glowing five-star review. Your feedback holds immense value for us, and we are genuinely grateful for your kind words, particularly regarding our accommodations, attentive service, and many amenities. It was truly our pleasure to have you as our guest and we eagerly anticipate the opportunity to host you again for another outstanding stay.Fins up,Jim HollisterGeneral Manager

8/10 Buono

Kimberley

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms are remodeled, fun and spacious. Surprisingly nice!
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 26 mar 2024
Hello Kimberly,It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our lovely accommodations hit the mark for you. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely hotel! Fins up,Jim HollisterGeneral Manager

6/10 Soddisfacente

Pam

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is a newly renovated hotel and it was decorated very appropriate for the theme of the hotel. It was cute. Overall the staff was friendly and everything went well. However, a few things stood out to me. There wasn't a closet in the room or anywhere to hang clothes. No steam iron, iron or ironing board which seem to be basic amenities at even a lower rated hotel. Our blinds were broken and we needed to call maintenance to fix it, which happened in a quick manner and was efficient. Our toilet rocked when we sat on it which made us feel unsafe and the toilet also plugged up and we needed to call maintenance. It was a couple hours before someone arrived to fix it. So, I wonder if more effort went into making the hotel look good but some basic structural items were overlooked or rushed.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 22 mar 2024
Hello Pam,We appreciate your recognition of our recent improvements. It is our goal to ensure we provide a top-notch stay. Your feedback about the in-room amenities will be considered. Feedback like this allows us to reflect and improve for our valued guests like yourself. The items you mentioned have been addressed. Also, would like to note that we do have closets in all guest rooms. The color of the door does slightly blend in with the wall. Thank you, and we would be honored to welcome you back in the future. Fins up,Jim HollisterGeneral Manager

8/10 Buono

Alexandra

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was courteous, helpful and cheerful. Housekkeeping was very poor. Bed linen was not changed during 5 day stay. Floor not swept, carpet not cleaned. Empty wine botttles, dirty glases etc not removed. Iron board botvput back in cupboard etc
Soggiorno di 5 notti a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Hello Alexandra,Thank you for being our guest and for sharing your valuable feedback. While we are happy you enjoyed our friendly staff we are sorry there were concerns with the cleanliness of the room. Please know we pride ourselves on our spotless accommodations and apologize this was not your experience. We will be sure to review our high standards with our team and hope we have another opportunity to welcome you back and impress you further.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Jacqueline

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at this hotel were extremely welcoming, I had missed a flight and found a room at Margaritaville last minute- the kindness and warm they showed was extremely settling on a difficult night. they also showed a lot of flexibility for check out and
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Hello Jacqueline,We were happy to welcome you when you needed a last-minute place to stay, and we're so pleased you enjoyed your visit. It was our pleasure to work with you on your check-out time. Should you be in the area again, please come back to see us at Margaritaville Hotel San Diego Gaslamp Quarter!Fins up,Jim HollisterGeneral Manager

6/10 Soddisfacente

James

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Hotel parking is $60 dollars. Be peparedp
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 18 mar 2024
Hello James,Thank you for choosing us for your stay. We greatly appreciate the time you took to leave feedback. We understand that paying for parking is not always ideal. However, the parking price does include valet to make parking more convenient for our guests, and we remain competitive with the other local hotels' pricing. Thank you again for the feedback, and we hope to welcome you back.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Armando

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Gordon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooftop pool was lovely and heated. Location is excellent, easy to walk to fantastic restaurants and bars.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 17 mar 2024
Hello Gordon,It was a pleasure hosting you at Margaritaville Hotel San Diego Gaslamp Quarter! We're glad our lovely rooftop pool and walkable location impressed you, and we look forward to your next visit.Fins up,Jim HollisterGeneral Manager

10/10 Eccellente

Matthew

Soggiorno di 1 notte a marzo 2024