The front door entrance was littered. The check in was fine. Got to the room and the bed mattresses were so worn out that we couldn’t lay on them without being poked. We asked to change rooms and that was no problem. The first bed I checked was in the same condition as the other rooms two beds. The second bed was fine so we stayed. Went down to swim and the pool water was frigid and the hot tub was broken. Ice machine was broken on our floor so had to go downstairs for ice. Breakfast is normally good at HIE, but… coffee was overly strong, out of 1/2 and 1/2. However, the staff did look for some. No unflavored creamer at all. No oatmeal packets, no biscuits, no bacon and the pancake machine was broken. They did have eggs and two kinds of sausage for hot choices. The cinnamon rolls were good. To tell the truth, the stay was not worth the $205.