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Recensioni per Sonder The Congress

3.5 out of 5
Sonder The Congress
226 West Broughton Street, Savannah, GA

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 9 su 18 recensioni" "
Valutazione di 8 - Buono. 3 su 18 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 18 recensioni" "
Valutazione di 4 - Scarso. 3 su 18 recensioni" "
Valutazione di 2 - Terribile. 2 su 18 recensioni" "

8,8/10

Pulizia

10/10

Personale e servizio

9,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

Kerry

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a settembre 2023

4/10 Scarso

travis

Soggiorno di 3 notti a luglio 2023
Risposta di Sonder, il giorno 20 lug 2023
Hi Travis, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

2/10 Terribile

Dan

Soggiorno di 1 notte a giugno 2023
Risposta di Sonder, il giorno 5 lug 2023
Hi Dan, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

10/10 Eccellente

Charles

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Took an 1 1/2 hour to find place horrible directions but place was awesome
Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Eduardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great apartment. Very clean and beautiful. Very well located. Walking distance to everything in historic district.
Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Shelby

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a dicembre 2022

4/10 Scarso

Shavonne

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The property is conveniently located within the historic district. It was not cleaned thoroughly as there were ants on the rug in the living room and huge pieces of hairs in the shower. However, the trip turned terrible once I spotted a cockroach in the kitchen on my last day. The response from both Sonder and Expedia have not been ideal nor emphatic to this situation. It's disappointing how customer service is completely lacking with these larger companies.
Soggiorno di 3 notti a novembre 2022
Risposta di Sonder, il giorno 6 dic 2022
Hi Shavonne, thank you for staying with us and providing your honest feedback. Cleanliness is one of our top priorities, and we're incredibly sorry for dropping the ball here. We'll work with our team to ensure these issues don't happen again. Customer service is important to us. We apologize for falling short. Please feel free to reach out to us at any time. We'd love to make this up to you.

8/10 Buono

Laura

Soggiorno di 2 notti a ottobre 2022

10/10 Eccellente

COURTNEY, LAWRENCEVILLE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very amazing property spacious and clean and the beds were very comfortable. The parking and finding it was confusing but other than that once we got in was very good.
Soggiorno di 1 notte a maggio 2022

8/10 Buono

Leslie

Soggiorno di 3 notti a ottobre 2021

10/10 Eccellente

Jacob

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
It was a great stay. The entrance was a little difficult to find but once you got in the place it was massive and roomy we had zero issues with our stay. I would recommend it to anyone
Soggiorno di 5 notti ad agosto 2021

6/10 Soddisfacente

Jay

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Some Ups and Some Downs
Nice looking unit in great area (entering from the W Congress alley is sketchy at night). Walking distance to the River front area, The Old Pink House, Mrs Wilkes, JW Marriott. Bathrooms are small but very nicely redone. Beds are pretty good (memory foam type), but good luck getting to sleep with the noise.... Problems: 1. NOISE from street and neighbors was crazy, late into the evening - 2am the first night. They provide earplugs, which is a really bad sign when you first arrive. Lots of loud cars cruise by the unit (on Broughton) at all hours of the day and night - music as well as exhaust noise - a bit like being a drag race. 2. NO CABLE TV AT ALL. You have to google "cast" something from your phone or laptop so no news, current shows, etc unless you have a subscription and if you don't have the cast app on your phone, you have to pay for that if more than 3 days. You can cast from google on a laptop fairly easily, but you still need the content to cast. 3. Very squeaky floor. You can't walk around the living area if anyone else is trying to sleep anywhere in the unit. 4. Parking is terrible, but that really goes for all of Savannah, not just this unit. You should park 4 blocks away in the deck near the courthouse at 123 Montgomery street. Reasonable and seems to be safe to walk there in the daylight. 5. No corkscrew so if you like wine, bring your own. Probably best for younger crowd that will be out until late night.
Soggiorno di 3 notti a settembre 2020

8/10 Buono

Rebecca

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a settembre 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The apartment was huge and fit our group of 6 really well! Everything was clean and checking in was so easy- we just received a code for the door and we were in! Everyone enjoyed our stay, the decor was really nice and you could not beat the location.
Soggiorno di 2 notti a febbraio 2020