Vista dalla camera

Recensioni per Astana Batubelig Suite Villa

5 out of 5
Astana Batubelig Suite Villa
Jl. Batubelig No. 28, Seminyak, Bali

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 69 su 190 recensioni" "
Valutazione di 8 - Buono. 73 su 190 recensioni" "
Valutazione di 6 - Soddisfacente. 26 su 190 recensioni" "
Valutazione di 4 - Scarso. 10 su 190 recensioni" "
Valutazione di 2 - Terribile. 12 su 190 recensioni" "

7,8/10

Pulizia

8,6/10

Personale e servizio

5,4/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

Recensioni

4/10 Scarso

Joanne

Non mi è piaciuto: Pulizia
Nice people but entire place is falling apart
Well, on the positive side, the young children that run the place with no adults in sight are all very nice. Only one speaks English and the other ones are to shy to offer any help or assistance. The one boy that speaks English was very nice but offered no real solutions. Sadly this entire place is run down, badly maintained, and missing a good cleaning or remolding. The room I had didn’t have a working key to lock the door to the apartment. Only the pool gate had a key. The rooms smelled like cigarettes and butts and other garbage were littered around the pool grass. Looks like they tried to fix things up with a fresh cost of paint, but instead did the cheapest bang up job ever...including spilling paint stains everywhere in the entire apartment. Dried paint splatter on the glass, on the floors, on the drapes, on the bed spread, paint spilled across the entire walkway from the reception to the room. Towels smelled like cigarettes. Water kettle looked more dirty then the toilet. Make shift Kitchen has a stove but no gas cylinder to turn it on. No pots or silverware or anything other then an ashtray in the kitchen. This place looks decent in photos but it’s a disappointment in person. The price point is way off for the reality. If they lowered the price to reflect what it really is, people would be less shocked and perhaps would expect to get less.
Found like this in kitchen
Stains and cigarette burns on everything
Pool deck area
Soggiorno di 3 notti a giugno 2022

2/10 Terribile

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was a mess. Looked like it had not been cleaned since it’s opening date. Nothing like the pictures
Soggiorno di 7 notti a febbraio 2020
Risposta di Management, il giorno 3 mar 2020
Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email and we are sorry about the inconvenience. We will hard work to make a better. Thank you for your kindly attention. Best Regards,

2/10 Terribile

Bianca

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We got there 10pm and they didn’t even know we had reservation so we had to wait for cleaning at 10pm when room should have been ready by 3pm We walked in room and walked right out and left to another hotel ( didn’t get money back)
Soggiorno di 1 notte a febbraio 2020
Risposta di Management, il giorno 12 feb 2020
Dear Bianca, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email and we have crosscheck to staff but no confirmation so, was running as original booking because the term & condition is under promotion non refundable. We are sorry about it. Thank you for your kindly attention and have good day. Best Regards,

6/10 Soddisfacente

Victoria, Australia

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The property looked nothing like it did in the pictures. The bathroom was rusty and old!!!!! The kitchen amenities were terrible...why have a fridge, kitchen, sick, minimal utensils but not bowls or plates? The pool area was nice but much smaller looking in person. The beds were quite stinge with how they’re made up and the aircon does not work properly with the fan making a continuous noise when on. Friendliness was fine with the workers but their food standard was also extremely disappointing.
Soggiorno di 4 notti a dicembre 2019
Risposta di Management, il giorno 18 dic 2019
Dear Victoria, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email and sorry for the inconvenience, we will work hard to fix it also make it comfortable. Thank you for your kindly attention.

8/10 Buono

Caitlin

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Astana Review
The Villa was a perfect size, had a small living room/kitchen, bedroom and then bathroom. The doors of each room opened up onto the pool. Only bad thing I have to say was the obvious wear and tear within the place. The mirrors were very old, the paint was coming off, some wood structures were broken etc. I spoke to another couple in the villa and they had the same problem. It didn’t affect my stay at all, it was just something that needs to be fixed. The staff were lovely and very accommodating. The food was okay, nothing special.
Soggiorno di 6 notti a novembre 2019
Risposta di Management, il giorno 9 dic 2019
Dear Caitlin, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your comment, we appreciate with your concern and will do best also hard work in the future. Best Regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
2 nights stay
The location of this villa was great. Very near to the beach, beach clubs, food places. The service of the staff was very good too. There's aircon and ceiling fan in the room. And there's a great selection for breakfast. However condition of the villa was very poor (at least it was for my villa that i stayed in). Certain doors were hard to lock. The sliding door to the toilet was always sliding off by itself. The floors seemed dirty and i didn't dare to walk barefoot in it. The wooden floors were chipping off although not super visible. Toilet glass doors would bang loudly if we do not close it properly. There were some stains on the blankets as well.
Soggiorno di 2 notti a novembre 2019
Risposta di AnieS - Sales , il giorno 20 nov 2019
Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email and stay with us, regarding your comments we will hard work to do the best in the future. Thank you for your kindly attention and have good day. Best Regards,

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a ottobre 2019
Risposta di Management , il giorno 11 nov 2019
Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa Thank you for your attention. Best Regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good, location is good too. Staff is Super friendly and helpful, will recommend my friends to this villa also!
Soggiorno di 3 notti a settembre 2019
Risposta di AnieS - Sales, il giorno 9 ott 2019
Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email and stay with us, hope we can meet in the future. Best Regards,

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 18 notti ad agosto 2019
Risposta di Managemnet, il giorno 20 set 2019
Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your attention. Best Regards,

6/10 Soddisfacente

BrianCheah

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The property furniture is old and breakfast is not that good.
Soggiorno di 3 notti ad agosto 2019
Risposta di Management, il giorno 11 set 2019
Dear Mr. Brian, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email, we are sorry about this and we will hard work in the future for more good service. Thank you for your kindly attention. Best Regards,

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 10 notti ad agosto 2019
Risposta di Management, il giorno 3 set 2019
Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa. Thank you for stay with us and have good day Best Regards,

8/10 Buono

Yoshinori

Mi è piaciuto: Personale e servizio e comfort della camera
立地は最高でした!
周りにはレストラン、コンビニ、換金所、マッサージ、雑貨屋など全て徒歩圏内でビーチも5分〜10分で行く事が出来て不自由は有りません。ホテルの方も皆丁寧に笑顔で対応してくれて、朝食は4種類から選べ部屋食で時間も指定出来て良かったがボロボロのタオルやバスタオルは残念でした。
Soggiorno di 2 notti a luglio 2019
Risposta di Management, il giorno 26 lug 2019
Dear Yoshinori, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email, we appreciate your input and we will hard work for better. Thank you for your kindly attention. Best Regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a giugno 2019
Risposta di Management, il giorno 16 lug 2019
Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your attention and have good day Best Regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 6 notti ad aprile 2019
Risposta di Management, il giorno 9 mag 2019
Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa,. Thank you for your kindly attention, hope can enjoy stay with us. Best Regards,

4/10 Scarso

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Location was ok . Staff endeavour was good but .. the place is tired . We where double booked 1st night and shuffled off to a more out of the way spot! We weren’t offered any discount for this but they provided free transfer back to airport .... it did change our short break as we had plans . We missed a tailor appointment as our breakfast arrived late !!! But that can happen in Bali . So many places to stay not likely to go back !!
Soggiorno di 4 notti a febbraio 2019

2/10 Terribile

Dennis

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Think Twice or Thrice even.
The villa is in overall very poorly maintained. There were multiple multicolored stains on the sofas, which obviously meant that various stains existed through the times. The toilet bowl seat was rimmed with yellowish tone, and was dry and flaky (if u use it, some plastic residue would remain on your but cheeks after u're done with your deed) Patio area around the pool was algae infested, a whole unwanted group of micro ecosystem at your door steps. Pool was bubbling (means filter is running) but murky (means filter is running but perhaps not effectively). Many furnitures were old and worn out, towel rack was peeling like skin off a sunburnt dude. Immediately upon checking in I requested to be checked out. Hotel manager tried to show me the other available villas in the facilitiy hoping to change my mind. Unfortunately, but expectedly, their condition was no better and or even worse. (Eg green murky pools, and stained sofas). It sends a very strong message that entire property was very poorly maintained and the owners have no interest in the comfort of the guests. Even if I had to forfeit 2 nights of the 4 nights I booked, I was not willing to spend a single night of my holiday in this facility. Good vibes only. If you are considering, think twice. No, thrice.
Soggiorno di 4 notti a gennaio 2019

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
The villa deserves a facelift, it's still okay, but if nothing's done quickly, the guests will start complaining.
Soggiorno di 4 notti a novembre 2018

2/10 Terribile

Viaggiatore verificato

Soggiorno di 7 notti a ottobre 2018

8/10 Buono

Shawn

Mi è piaciuto: Personale e servizio e comfort della camera
Stay was good... the furniture is a bit old... cleaniness was not too good... pool cleaniness also not very good... bath tub was dirty too... didnt use the pool and bath tub
Soggiorno di 3 notti a novembre 2018

8/10 Buono

Low

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Short stay in Bali
It will be fantastic if the hotel could provide some attractions trip for guest. Choice of Breakfast is good but can be quite salty.
Soggiorno di 3 notti a ottobre 2018
Risposta di AnieS - Sales, il giorno 7 nov 2018
Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa. Thank you or your information, we will do better in the future. Best Regards,

8/10 Buono

Tony, Melbourne

Mi è piaciuto: Personale e servizio
Nice little villa in a great location, unfortunately it could have used a little more maintenance and cleaning though. Staff were very friendly and helpful
Soggiorno di 7 notti a settembre 2018
Risposta di AnieS - Sales, il giorno 7 nov 2018
Dear Tony, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email, we will do better in the future. Best Regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Mehh
Only thing good about this place was the location. Everything else not so much. The room is dirty, sofa had stains on them, we didn’t even use them. The pool was dirty and muggy as well. We had a waterproof GoPro and tried to take some selfies under water but the pool was so dirty that we can’t see our face. On top of that, our bathroom door wouldn’t close, so we shower with the door open. Bath tub works great tho, although if you fill up your tub with hot water, their may not be any hot water left for you to shower and rinse off.
Soggiorno di 2 notti ad agosto 2018

4/10 Scarso

Fabian

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Spacious villa near Batu Belig Beach
Overall, no complaints about the Villa, the location was great - near Batu Belig beach, but the condition of the Villa itself left much to be desired. You can’t tell from the photos, but the villa’s quite old, and it lacked upkeep. Parquet flooring was warped, cupboards were cracked, door handles came off etc. Great if you’re not super into details, but these things do have to be considered as well.
Soggiorno di 4 notti ad agosto 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was exceptional. Only thing to complain about is the toilet would let out a really bad smell and if you flush it a few times it goes away. Complained about it, they came and cleaned it but I think it needed more than a cleaning and the smell would always come back.
Soggiorno di 13 notti a luglio 2018

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Nothing is closeby! They advertised it saying close to shops and beach but it’s not!! The guy at the reception lied to us the whole time about internet and universal plug. The internet kept dropping every 2 mins and won’t work most of the time. The cleanliness of the place was okay but there were lizards and mosquitoes in the villa.
Soggiorno di 3 notti a luglio 2018

6/10 Soddisfacente

Alexandre, Montreal

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Service incroyable, bon emplacement. Par contre la chambre est plutôt mal entretenue avec le temps (peinture défléchir, sofa taché, salle de bain usée).
Soggiorno di 4 notti ad aprile 2018

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
従業員の対応とロケーションはいいんですが、部屋あまり綺麗じゃない所が残念でした。 写真とのギャップがあります。
Soggiorno di 2 notti a marzo 2018

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
設備が古くて清潔感がない
5泊中3日間Wifiが使えなく何度もクレームをしました。その都度調子のいい言い訳で本当に困りました。 清掃も行き届いてなく、素足で歩けませんでした。 朝食は部屋に持ってきてくれるのですが、どれも美味しいとは言えません。
Soggiorno di 1 notte a febbraio 2018

4/10 Scarso

AY, Vancouver

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
You get what you pay for.
Travelled solo so I tolerated the hotel since I was n’t going to be in except to sleep. Other reviewers comments on stained towels, sheets etc is accurate. Pool is cloudy. Staff were pleasant.. the only bright spot for my stay. Do not order the food. I ordered Satay and some other rice dish. I didnt bother eating anything but the white rice and fries egg. The beef satay looked like it was microwaved instead of grilled as satay should be. The fried rice was soggy.
Soggiorno di 3 notti a dicembre 2017

8/10 Buono

Michi, NRW

Nettes kleines Boutique Hotel
An sich kann man das Hotel gut weiter empfehlen. Der erste Eindruck hat sich nach 12 Tagen relativiert. Lage ist nicht weit vom Strand entfernt und rund herum gibt es einige leckere Restaurants. Die Privatsphäre ist sehr gut. Von den anderen Gäste hat man selten etwas mitbekommen. Etwas abgewohnt aber dennoch ganz ok. Die Bilder entsprechen der Realität.
Soggiorno di 12 notti a settembre 2017

8/10 Buono

Ann, Penang

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Worth It
The area is slightly quieter as compared to kuta or legian. Not much restaurant around. If you ever need food, just use GoJek app and they will deliver it to your villa (seriously this app has everything!) The room is huge and clean. Love the pool. The bathtub is awesome! The thing that i dont like is the fan. It made a lot of noise. Somebody needs to fix it tho. Also, the wifi is not so reliable? It is fast speed, but it tends to lose connection/cant be connected sometimes. Other than that, i love this villa.
Soggiorno di 4 notti a dicembre 2017

10/10 Eccellente

Ong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful
My best holiday stay so far ! Ideal place for honeymoon.
Soggiorno di 1 notte a novembre 2017

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2017

6/10 Soddisfacente

Liza, Hong Kong

Non mi è piaciuto: Personale e servizio
房間設備可以,但服務有改善空間。
1. 床舖衞生可以做好點; 2. 房間有蚊子,困擾我整晚,而備有的驅蚊器是壞的; 3. 早餐服務欠理想,食物未能完整送到,需要再致電詢問補回,浪費時間。
Soggiorno di 1 notte a ottobre 2017

10/10 Eccellente

Alimamy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bien
Bon séjour dans cet hotel
Soggiorno di 2 notti a settembre 2017

10/10 Eccellente

HANI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
منتجع جميل يستحق الاقامة فيه مرة اخرى
مكان الاقامة رائع ومريح الموظفين جدا ودودين ومتعاونين
Soggiorno di 3 notti ad agosto 2017

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Loved it
My partner and I absolutely loved this place. They were very friendly and accommodating when we needed them to. I would recommend this villa + pool to all couples who want somewhere that has privacy, is romantic and quiet (if your villa is towards the back)
Soggiorno di 5 notti ad agosto 2017

10/10 Eccellente

Rodney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Holiday
Beautiful Villas and Amazing Service. Not very central to main area of Seminyak but only short cab ride or about 30 minute walk. (faster if walk along beach)
Soggiorno di 8 notti a luglio 2017

8/10 Buono

Kate, O

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very comfortable room and friendly staff.
I really enjoyed my stay at Astana. The villa is very comfortable and spacious. Breakfast is delivered every morning at the time of your choice. The bed is super comfortable and the bathroom facilities are awesome with both a big shower and bath. The bedroom doors open up directly to the lovely pool area. It's nice waking up in the morning to the sounds of Bali, roosters and birds. The only criticism would be some of the furnishings are a little worn, but given the price and overall quality of the experience staying here, this is not a big deal.
Soggiorno di 8 notti a luglio 2017

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Nice hotel with delicious food around
nice place with a great private pool and delicious restaurant just nearby (hog wild and watercress cafe) need some touch up on the wooden flooring and not really sparkling clean but definitely comfortable and stay-able if not so fussy. great price for a villa with pool

6/10 Soddisfacente

Ka Fung

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Nice villa, but kind of need improvment
The villa is kind of old, the picture on the website definitely look way better. The hot water doesn't even run long enough to fill 3 inches of water in the tub, I was kind of disappointed and have to give up taking a bath. Overall the location was in a nice quiet area, a short 5-10 mins walk to the beach and the service was good.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Don't waste your money!
My partner and I planned to stay at the Astana Batubelig for 2 weeks in April 2017. This Villa was booked through Expedia (it is no fault of Expedia what so ever they are an extremely helpful booking company) we paid well over $2000.00 Australian dollars to stay here. We paid more money as when we saw the photos online the Villa looked phenomenal, new, clean and well looked after. When we got to the Villa it was the complete opposite we were absolutely shocked. The Villa was run down, stains on everything, bed sheets, pillows, lounges, curtains, dining chairs, it was extremely dusty and there was copious amounts of mould in the bathroom. We slept on beach towels that we packed from home as no matter how many times in the 3 DAYS that we stayed there and the sheets were changed daily there was ALWAYS stains on something. We decided to stay for 4 nights and then leave as the villa was worse than what we expected. On our 3rd night we had about 5-7 lizards, 3 cockroaches and a huge cricket inside our villa, they got in due to the large gaps underneath the sliding doors. We were fed up and got a half hearted apology from the staff. I assume this has happened before as there was zero upgrade and nothing from management to make our stay any better. We had to fork out an extra $2000.00 Australian dollars to stay at a much nicer hotel which is 10x more accommodating than what the Astana Batubelig is. We chose to stay elsewhere as we did not want to stay in horrible accommodation for th

8/10 Buono

ashlee, vancouver

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice hotel great location
Was frustrated with shuttle service...... Never available and very limited to where it would drop you off. Make sure you have another means of transportation to get you to other areas

8/10 Buono

yachuan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
整體cp值很高,雖然房間有些設備是舊了,不過整體是不錯的

4/10 Scarso

Eduard alexander

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bad Hotel for the money you spend.
It wasnot very pleasant as the staff was not friendly and cooperatieve. The room is not clean, bed and pillow covers have stains and some are torn. The bathroom is not cleaned and toilet is really dirty. Overall it wasnot a nice stay for the money you paid. The breakfast was just terrible! I wil not recommend this hotel to anyone.

8/10 Buono

mildred, SG

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
lovely villa, great staff
Great location, 10min walk to the beach, near restaurant Hog Wild, nearby shops, excellent massage place just opposite. Staff were so helpful and had great recommendations so we had an amazing trip!

6/10 Soddisfacente

Ben, S

Mi è piaciuto: Personale e servizio
Needs TLC
These villas are between seminayak and canggu, located nicely the staff were great especially made and putu communication was on point and was very helpful all the staff were great, however the room needed some TLC as well as maybe a refurbishment me and my partner stay in villas quiet often and found this villa was under what we expected which is unfortunate. The owner needs to put a little back into it to keep it up to scratch with surrounding villas!

10/10 Eccellente

Min Yuan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
awesome!
relax and pleasant stay!

6/10 Soddisfacente

いし, インドネシア チカラン

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
部屋が・・・・・・・・
チェックインの時のスタッフの対応が良く部屋も楽しみにしていました。 トイレはビックリするくらい汚かったです。 タオルもあったり無かったり、シャンプー等は持って来たほうがいいです。 プールも塩素なのか少し濁っています。 朝ごはんは美味しかったです。

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Room was good for the discounted price. Aircon could have been more effective.