Ingresso della struttura

Recensioni per Hotel Casa Palacio Don Ramón

5 out of 5

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 43 su 48 recensioni" "
Valutazione di 8 - Buono. 3 su 48 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 48 recensioni" "
Valutazione di 4 - Scarso. 0 su 48 recensioni" "
Valutazione di 2 - Terribile. 1 su 48 recensioni" "

10/10

Pulizia

10/10

Personale e servizio

9,6/10

Servizi

10/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Mohd

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent place for few days.
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Norberto, CDMX

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice hotel Friendly staff
Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

CEN QIN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is probably the best boutique hotel I’ve ever stayed. The staffs are very friendly and professional. The entire space is filled with wonderful art. The room makes us feel very homey. it’s the kind of place i would go back and recommend to families and friends.
Soggiorno di 2 notti a marzo 2024
Risposta di Saray Castaño, General Manager, il giorno 3 apr 2024
Dear Guest,Thank you immensely for your kind words and glowing review! We're thrilled to hear that you found our boutique hotel to be the best you've ever stayed in. It's heartwarming to know that our friendly and professional staff, along with the artistic ambiance, contributed to making your stay memorable.We're delighted to hear that our hotel felt like a home away from home for you. Your recommendation means the world to us, and we can't wait to welcome you back in the future. Should your friends and family plan a visit, we'd be honored to host them as well!Warm regards,

10/10 Eccellente

Carsten

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Saray Castaño, General Manager., il giorno 3 apr 2024
Dear Guest,Thank you sincerely for rating us a perfect 5 out of 5! We're absolutely delighted to hear that we exceeded your expectations during your stay. Your appreciation means the world to us, and we're thrilled to have provided you with such a memorable experience.We hope to have the pleasure of welcoming you back to our hotel in the near future. Should you need anything at all during your next stay, please don't hesitate to reach out to us.Warm regards,

10/10 Eccellente

Becky

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Beautiful hotel. The service was impeccable. We will definitely stay here when visiting Sevilla again.
Soggiorno di 1 notte a marzo 2024
Risposta di Saray Castaño, General Manager., il giorno 21 mar 2024
Dear, Becky. Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our service met your expectations. It would be our pleasure to welcome you back to our beautiful hotel when you return to Sevilla. Until then, safe travels!

10/10 Eccellente

June Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Helt fantastisk hotel, med super venligt og imødekommende personale.
Soggiorno di 3 notti a febbraio 2024
Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear June,Thank you so much for your fantastic review! We are thrilled to hear that you had an absolutely wonderful experience at our hotel. Our team takes great pride in providing super friendly and accommodating service to ensure our guests feel welcomed and valued.If there's anything specific you loved about your stay or any areas where we can further enhance your experience, please feel free to share. Your feedback is invaluable to us.We appreciate you choosing our hotel, and we look forward to the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,

8/10 Buono

Danielle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gorgeous boutique hotel
Gorgeous hotel in a very convenient area to see everything there is to see in Sevilla. Front desk staff were very helpful in securing tickets and making local recommendations. Our room was absolutely beautiful and the bathroom was huge and beautifully appointed. I had to take a star off because the housekeeping was delinquent in making up our room, we had to notify the front desk, not something you should have to do in a 5 star hotel. Additionally the breakfast, which was served to your table (nice touch) didn’t have to best offerings and I would not necessarily recommend for the additional cost. Lastly there is no gym on site, again something a 5 star hotel should have. The property has only been open for about a year so perhaps they are still working the kinks out. Overall absolutely beautiful property and rooms just the service needs a little tweaking.
Soggiorno di 2 notti a febbraio 2024
Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear valued Danielle,Thank you for taking the time to share your detailed feedback regarding your recent stay at our hotel in Sevilla. We appreciate your kind words about our gorgeous property, convenient location, and the helpfulness of our front desk staff in providing local recommendations.We sincerely apologize for any inconvenience you experienced with our housekeeping services. Your feedback is invaluable, and we will address this issue promptly to ensure that future guests do not encounter similar issues. We understand the importance of a well-maintained room to enhance your overall experience.Regarding the breakfast offerings, we appreciate your input and will review our current offerings to ensure that we meet the expectations of our guests. Our goal is to provide a dining experience that matches the excellence of our accommodations.We also acknowledge your comment about the absence of a gym on-site. While we do not currently have this facility, we will explore possibilities for future enhancements to better meet the needs of our guests.As you mentioned, our property has been open for about a year, and your feedback is instrumental in helping us refine our services. We are working with a gym together the hotel, and your insights contribute significantly to our continuous improvement.We hope you consider giving us another opportunity to host you in the future, and we assure you that we will strive to provide an even more exceptional stay.Thank you once again for choosing our hotel, and we appreciate your understanding.Best regards,

10/10 Eccellente

Fredrik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Delightful boutique hotel
Very nice and beautiful boutique hotel in the heart of Seville. The breakfast was a special treat.
Soggiorno di 1 notte a febbraio 2024
Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear Fredrik,Thank you for taking the time to share your experience with us! We're delighted to hear that you found our boutique hotel in the heart of Seville very nice and beautiful. It's always our goal to create a charming and comfortable atmosphere for our guests.We're thrilled that you enjoyed the breakfast, and we appreciate your kind words. Our team works hard to provide special treats and memorable experiences for our guests, and it's wonderful to know that we succeeded during your stay.If your travels bring you back to Seville, we would love to have the opportunity to welcome you again and provide another delightful experience.Thank you for choosing our boutique hotel!Best regards,

2/10 Terribile

Jan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is beautiful, staff is very friendly and helpful. But… We’ve stayed for 2 nights, but slept only about an hour! Right outside of the hotel were massive road works happening until 3am!! Both nights. It was so bad that the whole building was shaking. We came to have nice rest for the weekend but left completely exhausted as we couldn’t sleep. When you pay over 1000 euros per night the hotel should warn you of such a massive disruption! Every one in the hotel pretended it wasn’t happening. No one apologist . Also right opposite the hotel is huge old building being renovated so lots of noise during a day as well.
Soggiorno di 2 notti a febbraio 2024
Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear Jam,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We deeply regret that the road works outside the hotel affected your sleep, and we understand the frustration it caused. Your feedback is essential, and we appreciate your understanding.We want to express our regret for not communicating the potential disruption to you beforehand. We acknowledge the importance of providing our guests with a peaceful environment, and we understand how the ongoing road works and building renovations in the vicinity impacted your stay.We're sorry to hear that the offer to change rooms was not adequately communicated or met with your expectations. We genuinely strive to ensure our guests' comfort and satisfaction, and we regret any oversight in this regard.Please be assured that we will review our procedures to improve communication about potential disturbances in the future. We value your feedback, and your comments will help us enhance our guest experience.We appreciate your understanding of the challenges beyond our control, and we hope you will consider giving us another opportunity to provide you with a truly enjoyable stay.Thank you for bringing this to our attention, and we apologize for any inconvenience caused.Best regards,

10/10 Eccellente

Wesam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfort, beauty and hospitality
This hands down the best kept secret of Seville. For me it ranks in the top hotels, not just during my recent stays in Barcelona and Seville, however, in all my travels. If I had to summarize the hotel, it’s gushing with Andalusian personality, elegance, modernity and personal touch. The management and staff are bar none the most professional, kind and attentive of any hotel stay I’ve had. Right away from the moment you enter the hotel you’re greeted with the intoxicating scents of orange blossom. Seville is known for its home grown orange blossom and they’ve managed to capture its essence in the entire hotel. The management was very hospitable. Their courtyard restaurant and lounging area is an another level of escape within an already beautiful city. The room my wife and I had was spacious, gorgeously decorated with arabesque & had numerous amenities and conveniences. For starters there were two large benches at the foot of our king bed which did not at all crowd the room and still allowed us easy access to unpack our things without any hassle. As an added touch we were gifted a signature Cava bottle and small cakes to welcome us. We had complimentary water, tea and coffee in our room and robes and slippers. Our bathroom was the size of most regular hotel rooms with a separate shower room and toilet with a bidet. I could go on, however, I only get so many characters with this review. I would highly recommend this hotel to all my friends and family.
Soggiorno di 2 notti a gennaio 2024
Risposta di Saray Castaño, il giorno 7 feb 2024
Dear Wesam, Thank you so much for taking the time to share such a glowing review of your experience at our hotel! We are truly delighted to hear that you consider us the best-kept secret in Seville and rank us among the top hotels in your travels.It warms our hearts to know that you appreciated the Andalusian personality, elegance, modernity, and personal touch that we aim to infuse into every aspect of our hotel. Our team takes great pride in providing professional, kind, and attentive service, and your recognition means the world to us.We're thrilled that you enjoyed the intoxicating scents of orange blossom that permeate the hotel, capturing the essence of Seville. It's wonderful to hear that the courtyard restaurant and lounging area provided an extra level of escape within our beautiful city.Your detailed description of the spacious and gorgeously decorated room, along with the thoughtful amenities and personal touches, is truly heartening. We're delighted that you felt welcomed with the signature Cava bottle and small cakes.Thank you for recommending our hotel to your friends and family. We look forward to welcoming you back on your future travels to Seville! If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Safe travels! Saray Castaño, General Manager.

10/10 Eccellente

Tomasz, Windsor

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel, Friendly and attentive stuff, great breakfast
Soggiorno di 3 notti a gennaio 2024
Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear Tomasz,Thank you for your kind words! We're delighted to hear that you found our hotel beautiful and that our staff was friendly and attentive during your stay. It's always our pleasure to provide a warm and welcoming atmosphere for our guests.We're also glad that you enjoyed the breakfast. Our team takes pride in offering a great start to the day with delicious breakfast options.If there's anything specific you loved about your stay or if there are any suggestions you have for us to make your next visit even more enjoyable, please feel free to share. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Thank you for choosing our hotel!Best regards,

10/10 Eccellente

Charles

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear Charles,Thank you for your perfect rating! We're thrilled to know that you had a fantastic experience during your stay. Our team works hard to provide the best possible service, and it's always rewarding to receive positive feedback.If there's anything specific you loved about your stay or any areas where we can continue to excel, please feel free to share. Your satisfaction is our top priority.We appreciate you choosing our hotel, and we look forward to the opportunity of hosting you again in the future.Warm regards,

10/10 Eccellente

Amyn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay was fabulous. A hidden gem located conveniently close to everything but not in the middle of it all. Small boutique hotel with excellent staff, good sized rooms and overall a fantastic stay. My compliments to them. :)
Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear Amyn,Thank you for your wonderful feedback! We're thrilled to hear that your stay with us was fabulous and that you found our hotel to be a hidden gem. It's fantastic to know that you appreciated our convenient location, the charm of being a small boutique hotel, and the excellent service provided by our staff.We're delighted that you enjoyed the good-sized rooms and that your overall experience was fantastic. Your compliments mean a lot to us, and we'll be sure to share them with our team.If your travels bring you back to our area, we would love to welcome you again for another fantastic stay. Thank you for choosing our hotel!Warm regards,

10/10 Eccellente

Francisco Javier

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear Francisco Javier,Thank you for the perfect 10/10 rating! We're absolutely thrilled to learn that your experience with us was exceptional. Providing our guests with a top-notch stay is our priority, and it's rewarding to know that we met your expectations.If there's anything specific you particularly enjoyed or any suggestions you have for us to maintain this level of excellence, please feel free to share. Your feedback is invaluable to us.We appreciate you choosing our hotel, and we look forward to the pleasure of hosting you again in the future.Warm regards,

10/10 Eccellente

Gemma

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We absolutely a wonderful stay over the Christmas period. The hotel was beautifully decorated, the staff were very accommodating to our every need, we will definitely be back.
Soggiorno di 1 notte a dicembre 2023
Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear Gemma,Thank you for sharing your delightful experience with us! We're thrilled to hear that you had a wonderful stay over the Christmas period. It warms our hearts to know that you enjoyed the beautiful decorations and that our staff could accommodate your every need.We look forward to welcoming you back on your next visit. If there's anything specific you're looking forward to or any preferences you have, please let us know, and we'll be happy to ensure your next stay is just as memorable.Thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you again!Warm regards,

10/10 Eccellente

Juan José

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Habitaciones espectaculares
Cerca del centro. Todo muy bien. No tienen parking propio y te lo aparcan en el Saba de El Corte Inglés.
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

David

Risposta di Saray Castaño, General Manager, il giorno 26 feb 2024
Dear David,Thank you for the perfect 5 out of 5 rating! We are thrilled to hear that you had an excellent experience during your stay. Our team is dedicated to providing the highest level of service and ensuring that our guests have a memorable and enjoyable time with us.If there is anything specific that you particularly enjoyed or if there are any suggestions you have for us to make your next stay even more perfect, please feel free to share. We appreciate your feedback and look forward to welcoming you back in the future.Thank you for choosing our hotel, and we hope to see you again soon!Best regards,

10/10 Eccellente

Ashish

Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Walter Alan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Juri

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Heike Cornelia

Soggiorno di 4 notti a ottobre 2023

10/10 Eccellente

Miriam

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property, super well appointed, great service, hotel team always with a smile. Central location in the heart of the historic Seville, walking distance to main points of interest, including cathedral, giralda, alcazar, archivo de indias, dining options and shopping. Great place to stay in Seville. Highly recommended.
Soggiorno di 4 notti a ottobre 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful hotel, great location & 5 star service!
We absolutely loved our stay at Hotel Don Ramon! The hotel was impeccable, the perfect boutique 5 star hotel we were looking for. It was our first city break with our 11 month old son and the team at the hotel made the whole break seamless. Housekeeping set up a beautiful crib for him & the staff at the hotel made such a fuss, he loved it!
Soggiorno di 3 notti a ottobre 2023

10/10 Eccellente

Rebecca

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful boutique hotel. The staff were very welcoming and gave us some great restaurant recommendations. The hotel is very relaxing, we spent lots of time in the bar / pool area. I’d definitely stay here again.
Soggiorno di 5 notti a ottobre 2023

10/10 Eccellente

eran

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Michel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bravo et merci !
Si je pouvais mettre 6 étoiles, le le ferais. Notre séjour à l'hôtel Don Ramon de Séville a surpassé nos attentes. Le personnel tant à l'accueil, au restaurant Il Limon (petit-déjeuner et souper), qu'au niveau du service aux chambres furent professionnels, courtois et très attentionné. Un service et établissement dignes de mention. La nourriture est tout autant de grande qualité. L'hôtel est très bien situé, près de toutes les attractions. Je le recommande fortement: je l'ai déjà référé à des contacts d'affaires, amis et proches. Bravo et merci pour ce séjour qui restera gravé dans nos mémoires pour longtemps!
Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

MARIANA, MIAMI

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing location, staff, breakfast. Super nice boutique hotel
Soggiorno di 3 notti a settembre 2023

10/10 Eccellente

Ayesha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

paul

Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Exceptionnel
Séjour incroyable dans ce magnifique hôtel. La décoration est parfaite et le personnel adorable. Mention spéciale pour le petit-déjeuner (produits de qualité et service au top) et également pour la piscine (et ses cocktails). Nous avons hâte de revenir.
Soggiorno di 4 notti a luglio 2023

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Truly five star experience
Very beautiful hotel, with a really nice character. Service is impeccable, both at reception and restaurant. It does give a five star experience. Rooms are beautiful and comfortable. My only slight criticism is that the mattress was not a one piece double, it was two singles put together, but other than that it was a perfect experience. Highly recommend.
Soggiorno di 4 notti a maggio 2023

10/10 Eccellente

Suleyman, Grand Island

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We are travelers, we have stayed hundreds of hotels during our more than sixty country trips. Hotel Don Ramon would be among the top five hotels we have stayed over our trips. Excellent ambiance, perfect service and friendly front desk. Very professional services, and emphasizes on keeping you happy.Anybody visiting Seville, I highly suggest to stay in Hotel Don Ramon.
Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2023

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful Hotel
Beautiful and well located hotel. I went with my two kids (3 bedrooms). The rooms are magnificent and well appointed. I didn't like the multiple light switches which are tedious but that's a very minor complaint. The bed was super comfortable and large. All rooms are different styles but we loved them. Service was very friendly and attentive. Everyone tries as hard as they can.
Soggiorno di 2 notti ad aprile 2023