Suite | Biancheria da letto di alta qualità, copriletto in piuma

Recensioni per Unuk Hotel

5 out of 5
Unuk Hotel
Calle Ortiz de Zúñiga, 8, Seville

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 72 su 88 recensioni" "
Valutazione di 8 - Buono. 7 su 88 recensioni" "
Valutazione di 6 - Soddisfacente. 4 su 88 recensioni" "
Valutazione di 4 - Scarso. 3 su 88 recensioni" "
Valutazione di 2 - Terribile. 2 su 88 recensioni" "

9,8/10

Pulizia

9,6/10

Personale e servizio

9,2/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

marie-christelle, MONTPELLIER

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
De premier abord en regardant la petite rue où il se trouve ce n'est pas très engageant. Mais je dois dire que l'intérieur est sympa, le personnel est aux petits soins, les petites attentions chocolatées sont une decouverte de goûts, le restaurant en terrasse offre une belle vue sur certains monuments mis en valeur par leur éclairage le soir, l'hôtel est proche de toutes les commodités, les monuments , la cathédrale. Vraiment je recommande, je reviendrais.
Soggiorno di 3 notti a maggio 2024

6/10 Soddisfacente

Leisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Relations Manager, il giorno 18 apr 2024
Dear Guest,We would like to thank you for taking a few minutes to review our hotel and for sharing it on the internet.We are delighted to know that your experience was satisfactory and that you enjoyed both our service and our facilities.We send you our best regards,

10/10 Eccellente

Vashisht

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing boutique hotel. Rooms were modern and very clean. Very friendly staff who anticipates the needs of the guests and go above and beyond.
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations Manager, il giorno 4 apr 2024
Dear Mr. Vashisht,Thank you for your glowing review! We're thrilled to hear that you had an amazing experience at our boutique hotel. Providing modern, clean rooms is a priority for us, so we're delighted that you found our accommodations to your liking.Our staff takes great pride in delivering exceptional service, and we're pleased that you found them friendly and attentive to your needs. Going above and beyond for our guests is what we strive for, so it's wonderful to hear that this was your experience.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Kind Regard

10/10 Eccellente

Gautier

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bel établissement, moderne, très propre et le personnel est très agréable. Idéal pour un séjour en couple. Idéalement situé. Bémol sur le changement de serviettes quotidien et sur le menu dégustation du restaurant au tarif trop élevé et au service beaucoup trop rapide (le plat suivant était déjà prêt avant d'avoir terminé le précédent).
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Relations Manager, il giorno 30 mar 2024
Cher Mr. Gautier,Nous vous remercions d'avoir pris le temps de nous faire part de votre récent séjour à l'hôtel Unuk.Je suis navré de lire que vous avez été déçu par le service fourni par l'équipe lors du changement des serviettes et de la dégustation de notre menu.Nous espérons que vous ne nous jugerez pas uniquement sur la base de cette expérience particulière et que nous aurons le plaisir de vous accueillir à nouveau.Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées,

8/10 Buono

Mihaela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is very nice and very conveniently located. The staff was very accommodating. The room was very comfortable, and we got the pillows we requested which made our night sleep so comfortable. The only thing that we found peculiar was that the room we booked was nothing like in the photos. First we were offered this room that had as a ‘balcony’ the bottom of a well. That is, a space on the first floor that extended all the way to the top of the building, like the bottom of a well. The room we were switched to was very nice but had no balcony, as shown in photos when we books the room. We were told that the specs of the rooms with that denomination are not quite the same. All in all, while we did appreciate the comfort of the hotel and the kindness of the staff, we did not appreciate being deceived in booking a room.
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations Manager, il giorno 28 mar 2024
Dear Guest,We appreciate your feedback regarding your room experience, and we would like to address your concerns. Firstly, we take note of your perception of the room and apologize for any discrepancies between the room you booked and the actual room provided.It's important to note that our hotel has its roots in a historic house in the center of Seville, which contributes to its unique charm as a boutique hotel. As such, the interior patios are part of our typical Sevillian architecture, adding to the ambiance of the establishment.However, we also offer superior room categories that include options for spacious and luminous terraces, which might better align with your preferences. We regret any inconvenience caused and assure you that we are continuously striving to enhance our guests' experiences. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A beautiful hotel in the heart is Sevilla. Placed within walking distance of all the main attractions around Sevilla. But the main reason to stay is the staff. Always friendly and amazingly helpful. From our warmest of greetings to their city to cooking porridge for two fussy English. They really did make our stay a wonderful experience.
Soggiorno di 4 notti a marzo 2024
Risposta di Guest Relations Manager, il giorno 17 mar 2024
Dear Guest,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had such a wonderful experience during your stay at our hotel in the heart of Seville.It brings us great joy to know that our staff went above and beyond to ensure that you felt welcomed and taken care of throughout your visit. We take great pride in providing exceptional service to all of our guests, and it's truly rewarding to hear that our efforts made a positive impact on your stay.We're thrilled that you found our location convenient for exploring all the main attractions in Seville. It's always our goal to offer our guests easy access to everything the city has to offer.Thank you once again for your kind words. We hope to have the pleasure of welcoming you back to our hotel in the future for another memorable experience.Best regards,

10/10 Eccellente

Celine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel et super staff !
Soggiorno di 4 notti a febbraio 2024
Risposta di Guest Relations Manager, il giorno 26 feb 2024
Thank you very much for this review of your experience with us, which I have shared with the whole team to celebrate your satisfaction. We look forward to welcoming you again in the very near future.Best regards.

2/10 Terribile

Karin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wir haben den Aufenthalt im Hotel Unik sehr genossen. Die schöne Terrasse, das sehr leckere Frühstücksbuffet. Toll, dass man einige Sachen bestellen kann und nicht alles auf dem Buffet ist (Food Waste Friendly!) Das Hotel liegt genial Zentral und doch sehr ruhig. Das Personal ist extrem nett und Hilfsbereit. Sie haben mich sogar zum Geburtstag mit einrm super netten Präsent überrascht. Besten Dank wir kommen wieder:)
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations Manager, il giorno 27 feb 2024
Dear Mr. Karin,Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at Hotel Unuk and that you found our terrace and breakfast buffet to your liking. We strive to offer a variety of options and are pleased that you appreciate our efforts to minimize food waste.It is wonderful to know that our central yet peaceful location, along with our friendly and helpful staff, contributed to your enjoyable stay. We are thrilled that we could make your birthday special with a thoughtful surprise.Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back to Hotel Unuk in the future!Best regards,

10/10 Eccellente

Sofia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti a febbraio 2024
Risposta di Gerente de Relaciones Públicas. , il giorno 26 feb 2024
Estimada Cliente,Gracias por sus amable valoración . Nos complace leer que ha disfrutado de su experiencia en nuestra terraza. Esperamos poder darle la bienvenida en un futuro no muy lejano.Reciba un cordial saludo.

6/10 Soddisfacente

Nassim

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Terrible air conditioning. Unpleasant experience
Soggiorno di 3 notti a febbraio 2024
Risposta di Guest Relations Manager, il giorno 18 feb 2024
Dear Mr. Nassim,Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you had with our air conditioning system. We understand how essential a comfortable temperature is for a pleasant stay, and we regret any inconvenience caused.During your stay, we experienced a temporary system failure due to the severe weather conditions, which affected our air conditioning. We deeply regret any discomfort this may have caused you.Please rest assured that we are taking steps to address this issue and prevent such incidents from occurring in the future. Your feedback is invaluable to us, and we appreciate your understanding.Should you choose to stay with us again, we'll do everything in our power to ensure that your experience is flawless.Warm regards,

10/10 Eccellente

Rajarshi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gem of a hotel in old town Seville. Walkable to everything. Great room and amenities. Exceptionally friendly staff. We loved our stay there. One thing to improve: the restaurants and breakfast dining room needs a better chef.
Soggiorno di 4 notti a gennaio 2024
Risposta di Guest Relations Manager, il giorno 10 gen 2024
Dear Mr. Rajarshi,Thank you for taking the time to share your positive feedback about your stay at our hotel in the historic center of Seville. We are delighted to hear that you enjoyed the room, services, and the exceptional friendliness of our staff. It's always gratifying to know when our guests have had a wonderful experience.We appreciate your valuable input regarding the restaurants and breakfast dining area. Your feedback is crucial for us as we continually strive to enhance our services. Rest assured that your comments have been noted, and we will use them as an opportunity to improve and provide an even better experience for our guests.We are grateful for your kind words and are thrilled that you loved your stay with us. We look forward to the possibility of welcoming you back in the future and providing an even more enjoyable experience.Best regards,

4/10 Scarso

anuar

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Podría estar mejor
El hotel es muy lindo, las habitaciones bonitas y modernas, no servían los USB’s para cargar los teléfonos, relojes etc, la regadera estaba tapada porque el agua se salió y empapó el baño. El personal amable y el hotel bien ubicado .
Soggiorno di 1 notte a dicembre 2023
Risposta di Gerente de Relaciones Publicas, il giorno 4 gen 2024
Estimado Huésped,Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente experiencia en Hotel Unuk.Si bien estoy naturalmente complacida de escuchar acerca de los aspectos positivos de su estadía, me preocupa ver que su experiencia con nosotros no fue del todo satisfactoria y que se sintió decepcionado por algunos aspectos de su estadía.Me gustaría disculparme por los problema encontrado y puede estar seguro de que todos los elementos de sus comentarios se compartieron con el departamento correspondiente para futuras correcciones internas.esperamos que nos brinde la oportunidad de darle la bienvenida nuevamente en el futuro, momento en el cual no escatimaremos esfuerzos para brindarle la visita perfecta.Gerente de Relaciones Publicas

10/10 Eccellente

Mehrnaz

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel with lovely design, great location, nice breakfast and amazing staff.
Soggiorno di 3 notti a dicembre 2023
Risposta di Guest Relations Manager, il giorno 4 gen 2024
Thank you very much for this review of your experience with us, which I have shared with the whole team to celebrate your satisfaction. We look forward to welcoming you again in the very near future.Best regards.

2/10 Terribile

Amandeep

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e servizi
We wanted to book this hotel for 3 people. For some reason, the settings changed after I typed it in, and it was actually booked for 2 people. We figured this happened for another hotel a few days before, so we called Expedia and Unuk to clear things up. Unuk told us we had to upgrade to a suite which was more than double the price that we had originally booked the room for. We had just missed the cancellation deadline, so they were completely not flexible. As we were figuring things out, they charged my credit card over 24 hours before our check-in time. They had specifically told me that we would be charged upon arrival, but the clerk told me he was afraid that we'd cancel so he charged us. I was very upset, as they kept telling me that I could not cancel or modify my reservation since I missed the cut-off per their policies, but they went against their own policies and charged me ahead of time. When we got there, everyone was nice, but I was very upset about the way they run their business.
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations Manager, il giorno 4 gen 2024
Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you encountered during the reservation process. It's regrettable to hear about the challenges you faced with the booking adjustments and payment procedures.Please understand that when reservations are made through third-party platforms, our ability to make changes is limited by their policies and procedures. We recommend choosing a rate that allows for more flexibility or making reservations directly through our website to have greater control over modifications.We are pleased to hear that our on-site team provided friendly service upon your arrival. However, we take your feedback seriously, and we will work to address the issues you've raised regarding the booking process to ensure a smoother experience for our guests in the future.We appreciate your understanding and patience in this matter. If you have any further concerns or if there's anything we can do to enhance your future stays, please do not hesitate to reach out to us directly.Thank you for choosing Unuk Hotel, and we hope to have the opportunity to welcome you back under more favorable circumstances.Warm regards,

10/10 Eccellente

Damian, portland

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful Hotel in excellent location with friendly, knowledgable and efficient staff. Loved our stay.
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations Manager., il giorno 9 dic 2023
Dear Mr. Damian,First of all, we would like to thank you for choosing our Hotel Unuk for your visit to Seville and for recommending us to other potential guests.We are pleased to see that you had a perfect stay with us and that everything was according to your tastes and needs.Once again we thank you for choosing our hotel for your holiday and we hope to have the opportunity to serve you again in the future.Best regards.Guest Relations Manager.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Gerente de Relaciones Públicas, il giorno 13 nov 2023
Estimado Huésped,Muchas gracias por tan fantástica reseña sobre su experiencia con nosotros que he compartido con todo el equipo para celebrar su satisfacción.Esperamos tener el placer de volver a recibirles en un futuro muy próximo.

10/10 Eccellente

jon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Welcoming 5 star hotel
Great and friendly service from all staff
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Manager, il giorno 30 ott 2023
Dear Guest,Thank you very much for this review of your experience with us, which I have shared with the whole team to celebrate your satisfaction. We look forward to welcoming you again in the very near future.Best regards.

10/10 Eccellente

Gene

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
WOW!! Loved every second of our stay here. The entire staff was so professional and attentive, it truly made the experience. Rooms are beautiful with lovely amenities including the shampoo, conditioner, and complimentary water bottles every day. Don’t forget to have the breakfast!! Wonderful servers in the restaurant as well. Couldn’t have picked a better location for first time visitors. Would recommend 10/10 and would stay again without hesitation!!! :)
Risposta di Guest Relations Manager, il giorno 30 ott 2023
Dear Guest,Thank you very much for taking the time to leave us a review. We are very pleased to see that you enjoyed an unforgettable experience in our facilities. We will share your words with all our staff. At Hotel Unuk we always strive to provide the most exclusive and personalised service possible to our guests and achieving this is our greatest gift.Yours sincerely.

6/10 Soddisfacente

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Locale, avoid First Floor rooms
This is a great location, you must avoid the rooms on the first floor, we had to move and pay an upgrade fee even though we are Gold with expedia.. The deluxe rooms are small and our first room had window with just views of the internal walls of the hotel.
Soggiorno di 5 notti a ottobre 2023
Risposta di Guest Relations Manager, il giorno 18 ott 2023
I sincerely thank you for the comments you have shared after your stay at Hotel Unuk. I am glad you enjoyed your stay, especially our central location,Hotel Unuk is created from a historic building in a boutique concept in the heart of Seville, so our first categories are interior, leaving the bright spaces for our wonderful suites that allow you to contemplate our monumental Seville from your room.We look forward to welcoming you again soon so that you can continue to enjoy our history.Best regards.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2023
Risposta di Guest Relations Manager, il giorno 18 ott 2023
Dear guest,Thank you very much for this review of your experience with us, which I have shared with the whole team to celebrate your satisfaction. We look forward to welcoming you back in the very near future.Best regards.

10/10 Eccellente

Aaron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Loved it
I loved everything about this hotel. Can’t wait to go back.
Soggiorno di 2 notti a settembre 2023
Risposta di Guest Relations Manager, il giorno 7 ott 2023
Dear Guest.Thank you for sharing your comments with us.It is a pleasure to know that you enjoyed a 5 star experience with us and that our services have met your expectations.We look forward to welcoming you again soon at Hotel Unuk.Best regards.

10/10 Eccellente

Andres

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2023
Risposta di Guest Relation Manager, il giorno 30 set 2023
Estimado Sr. Andrés,Muchas gracias por dedicar parte de su tiempo a compartir con nosotros su experiencia en el Hotel Unuk, ha sido un gran placer para todos contar con su presencia.Todo el equipo agradece su generosa valoración sobre nuestros servicios, ha sido una gran satisfacción para todos poder haber cumplido sus expectativas.Estaremos encantados de poder recibirle de nuevo en un futuro no muy lejano.Reciba un cordial saludo,

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel was very nice and close to the attractions we have planned to see.
Soggiorno di 5 notti a maggio 2023
Risposta di Guest Relation Manager, il giorno 5 set 2023
Dear Maria,I sincerely thank you for the comments you have shared after your stay at Hotel Unuk. I am glad you enjoyed your stay, especially our central location.We hope to have the opportunity to welcome you again.Best regards.

10/10 Eccellente

Ornela

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
EL SERVICIO ES INCREIBLEMENTE A OTRO NIVEL, LAS PERSONAS EN LA RECEPCION LITERALMENTE ME IMPACTARON CON SUS ATENCIONES. ESPECIALMENTE PORQUE MI ESPOSO LLEVABA MULETAS. EL HOTEL ES HERMOSO Y TECNOLOGICAMENTE ESTRUCTURADO PARA FACILITAR LA ESTANCIA. RECOMIENDO A UNUK HOTEL SI QUIERES UNA EXPERIENCIA INOLVIDABLE! PORQUE YO HABLARE DE ESTE HOTEL CUANDO CUENTA OTRA HISTORIA MAS DE LOS VIAJES ALREDEDOR DEL MUNDO.FELICIDADES UNUK HOTEL Y SUS REPRESENTANTES. GRACIAS! ORNELA TORRES CEO Denali Natural Products
Soggiorno di 1 notte ad agosto 2023
Risposta di Gerente de Relaciones Públicas. , il giorno 19 ago 2023
Estimada Sra. Torres,Nos gustaria agradecerle el tiempo tomado en hacernos llegar una valoración tan significativa como la suya.Nos complace enormemente saber que disfrutaron del lujo , la vanguardia y el valor humano que nuestro hotel ofrece.Esperamos tener oportunidad de recibirles muy pronto.Un cordial saludo.Gerente de Relaciones Públicas.

10/10 Eccellente

Fay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Just amazing from start to finish! If we are in Seville again, we are staying there!
Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Relation Manager, il giorno 6 ago 2023
Thank you very much for choosing our Hotel during your visit to Seville. It is always a pleasure to know that our guests find everything to their liking and that they share their satisfaction with us.We work tirelessly to offer a high quality service in an environment at the height of a 5* GL hotel.We hope to welcome you again to have the opportunity to surprise you and enjoy our rooms, location and exclusives services.Best regards.Guest Relation Manager

10/10 Eccellente

Theodore

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful hotel in great location. Helpful staff.
Soggiorno di 4 notti a luglio 2023
Risposta di DIRECTOR DE CALIDAD, il giorno 17 lug 2023
Thank you very much for choosing us and for sharing your satisfaction with us.I will pass on your kind words to our team and we hope to have the opportunity to welcome you again.Best regards.Victor Martin.Quality Manager.

10/10 Eccellente

Michael

Soggiorno di 3 notti a maggio 2023
Risposta di DIRECTOR DE CALIDAD, il giorno 1 giu 2023
Thank you very much for your visit and for your kind review.We are delighted that our guests enjoy our service and we look forward to welcoming you back with the intention of continuing to surprise you.Best regards.Victor Martin.Quality Manager

10/10 Eccellente

Cameron

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was one of the best hotels I’ve stayed at in a while. The rooms are modern, clean and spacious. The pool area is small but has lovely views. And the staff were extremely helpful and friendly! A great choice for a city break in Seville.
Soggiorno di 3 notti ad aprile 2023
Risposta di Quality Departament, il giorno 7 mag 2023
Thank you for choosing to stay at Hotel Unuk and for taking the time to share your feedback with us.It was such a pleasure to read your beautiful review and I would like to thank you on behalf of all the staff here at the Hotel Unuk for your lovely words.I hope we will have the pleasure of welcoming you back in the near future.Sincerely,Víctor MartínQuality Manager

10/10 Eccellente

Michel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The personnel was absolutely great. From front desk to housekeeping to waiters they were always friendly, smiling and in a good mood. It was an absolutely awesome stay. Thank you very much.
Soggiorno di 6 notti ad aprile 2023
Risposta di Quality Departament, il giorno 28 apr 2023
Thank you for sharing your lovely feedback following your recent stay at Hotel Unuk.I am delighted to read that you had a wonderful experience in our company, highlighting our team members professionalism.Thank you for your time and we are looking forward to your next visit in Seville!Best regards,Víctor MartínQuality Manager

10/10 Eccellente

Patrícia

Soggiorno di 3 notti ad aprile 2023
Risposta di Quality Departament, il giorno 25 apr 2023
Thank you for sharing your positive feedback following your recent stay at Hotel Unuk.We are delighted to read that you had a wonderful experience in our company.Thank you for your time and we are looking forward to your next visit in Seville!Best regards,Víctor MartínQuality Manager

10/10 Eccellente

JOHN

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A wonderful stay, beautiful hotel. Great location within walking distance to a number of sites. The staff were very helpful and accommodating. A special thanks to Amalie (reception) and Andre (restaurant) for their exceptional attention.
Soggiorno di 2 notti a marzo 2023
Risposta di DIRECTOR DE CALIDAD, il giorno 3 apr 2023
Thank you for sharing your lovely feedback following your recent stay at Hotel Unuk.I am delighted to read that you had a wonderful experience in our company, highlighting our team members professionalismThank you for your time and we are looking forward to your next visit in Seville!Best regards,Víctor MartínQuality Manager

10/10 Eccellente

Katherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel, bad breakfast
Lovely hotel in a great location. Rooms are spacious for the city centre and the pool area is nice. The breakfast was however definitely not 5*, bad quality food and there were ants all on all the pastries that were out in the buffet. Don’t pay extra for breakfast when there are so many good food options in Seville.
Soggiorno di 2 notti a marzo 2023
Risposta di Quality Departament, il giorno 16 mar 2023
Gracias por su visita y por hacernos llegar su comentario. Siempre trabajamos por y para nuestros clientes y buscamos implementar servicios que beneficien su estancia.Los productos que ofrecemos son siempre de muy alta calidad, dignos del tipo de hotel que representamos. Lamentamos mucho si no ha sido de su agrado este servicio en concreto y será revisado aun así.Reciba un cordial saludo.Víctor Martín.Director de Calidad.

10/10 Eccellente

Mustafa

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely. Vale service is included.
Soggiorno di 1 notte a marzo 2023
Risposta di Quality Departament, il giorno 16 mar 2023
Muchas gracias por su reciente estancia en nuestro Hotel y por hacernos llegar su comentario.Sin duda será un placer poder recibirle de nuevo en Sevilla.Un cordial saludo.Víctor Martín.Director de Calidad.

10/10 Eccellente

cem, istanbul

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean hotel with friendly staff
Soggiorno di 1 notte a marzo 2023
Risposta di Quality Departament, il giorno 10 mar 2023
Thank you for sharing your lovely feedback following your recent stay at Hotel Unuk.I am delighted to read that you had a wonderful experience in our company.Thank you for your time and we are looking forward to your next visit in Seville!Best regards,Víctor MartínQuality Manager

10/10 Eccellente

Kara, Arlington

Soggiorno di 3 notti a febbraio 2023
Risposta di DIRECTOR DE CALIDAD, il giorno 22 mar 2023
Muchas gracias por su estancia y por su valoración. Fue un placer recibirle y nos encantaría poder volver a verla en nuestro Hotel.Reciba un cordial saludo.

10/10 Eccellente

andrew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel stuff was supper nice and was always offering different things like water, umbrellas, etc; food was awesome as well. The room is not as big as you would accustom in American hotels, but still big enough.
Soggiorno di 3 notti a febbraio 2023
Risposta di DIRECTOR DE CALIDAD, il giorno 24 feb 2023
Thank you for choosing to stay at Hotel Unuk and for taking the time to share your feedback with us.It was such a pleasure to read your beautiful review and I would like to thank you on behalf of all the staff here at the Hotel Unuk for your lovely words.I hope we will have the pleasure of welcoming you back in the near future.Sincerely,Víctor MartínQuality Manager

4/10 Scarso

Eren

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is terribly overpriced. Unfortunately my booking was nonrefundable, otherwise I would not continue staying there. The complete experience is disappointing and I do not recommend this hotel to anyone. At that proce range you can stay at a much better hotel in Sevilla
Soggiorno di 7 notti a febbraio 2023
Risposta di DIRECTOR DE CALIDAD, il giorno 20 feb 2023
Gracias por su estancia en nuestro Hotel y por hacernos llegar su valoración.Leemos con tristeza su comentario y sentimos que no encontrase a su gusto la totalidad de los servicios ofrecidos.Trabajamos día a día en mejorar y proporcionar una estancia perfecta a nuestros clientes y lamentamos no haberlo logrado con usted. Revisaremos como siempre todos nuestros estándares de calidad.Nos encantaría poder tener una nueva oportunidad de hospedarle y sorprenderles.Un cordial saludo.Víctor Martín.

10/10 Eccellente

Sindi

Soggiorno di 1 notte a febbraio 2023
Risposta di Quality Departament, il giorno 8 mar 2023
Many thanks for your review and feedback. We are thrilled to read your that you enjoyed the entirety of our facilities & services. Hope to see you again. Kind regardsVíctor MartínQuality Manager

10/10 Eccellente

nathalie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2022
Risposta di DIRECTOR DE CALIDAD, il giorno 21 gen 2023
Muchas gracias por elegirnos durante su estancia en Sevilla y por emplear su tiempo en hacernos llegar su valoración.Es todo un placer saber que encontró todo su gusto. Nos esforzamos día a día en ofrecer lo mejor de nosotros a nuestros clientes, con el objetivo de hacerles sentir como en casa.Estaremos encantados de recibirle de nuevo y poder seguir sorprendiéndole con nuestro servicio.Reciba un cordial saludo.Víctor Martín.Director de Calidad.

4/10 Scarso

Amrita

10/10 Eccellente

Erik

Soggiorno di 2 notti a novembre 2022
Risposta di DIRECTOR DE CALIDAD, il giorno 2 dic 2022
Thank you for choosing to stay at Hotel Unuk and for taking the time to share your feedback with us.It was such a pleasure to read your review and I would like to thank you on behalf of all the staff here at the Hotel Unuk.I hope we will have the pleasure of welcoming you back in the near future.Sincerely,Víctor MartínQuality Manager

10/10 Eccellente

Henry

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Well conceived remodel and excellent staff.
Soggiorno di 3 notti a ottobre 2022
Risposta di DIRECTOR DE CALIDAD, il giorno 31 ott 2022
Muchas gracias por su estancia en nuestro Hotel y por sus amables palabras hacia nosotros.Ha sido un placer para nosotros y trasladaré su satisfacción al resto del equipo.Reciba un cordial saludo.Víctor Martín.

10/10 Eccellente

Thomas

Soggiorno di 1 notte a ottobre 2022
Risposta di DIRECTOR DE CALIDAD, il giorno 22 ott 2022
Muchas gracias por su estancia y por hacernos llegar su satisfacción.Es un auténtico placer para nosotros que todos los clientes queden complacidos a su paso por nuestro Hotel. Saber que lo conseguimos es una gran alegría.Nos encantará poder atenderle en una próxima visita a Sevilla.Reciba un cordial saludo.

10/10 Eccellente

Ivette

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo estuvo excelente!!
Soggiorno di 2 notti a settembre 2022
Risposta di DIRECTOR DE CALIDAD, il giorno 17 set 2022
Es un gran honor para nosotros saber que encontró todo a su gusto durante su estancia en nuestro Hotel.Trasladaré su satisfacción a todo el equipo, el cual estoy seguro de que se alegrará enormemente por ello.Estaremos encantados de recibirle en un futuro próximo.Reciba un cordial saludo.Víctor Martín.Director de Calidad.

10/10 Eccellente

ronnie, richmond hill

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing luxury boutique style hotel with exceptional staff and attention ti detail
Soggiorno di 2 notti a luglio 2022
Risposta di DIRECTOR DE CALIDAD, il giorno 1 ago 2022
Estamos encantados de saber que cumplimos con sus expectativas. Muchas gracias por sus amables palabras que sin duda compartiremos con todo el equipo que forma Hotel Unuk. Estaremos encantados de poder recibirles de nuevo y seguir ofreciéndole lo mejor de nosotros. Reciba un cordial saludo. Víctor Martín. Director de Calidad.

10/10 Eccellente

james

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2022
Risposta di DIRECTOR DE CALIDAD, il giorno 1 ago 2022
Muchas gracias por su amable valoración. Es un auténtico placer saber que disfrutó de su estancia en nuestro Hotel. Nuestro principal objetivo es conseguir su satisfacción y saber que lo conseguimos es nuestra mayor recompensa. Reciba un cordial saludo de todo el equipo y nos encantará recibirles de nuevo. Víctor Martín. Director de Calidad.

10/10 Eccellente

Yimaj

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
5 star
Amazing 5 star hotel, highly recommend
Soggiorno di 1 notte a febbraio 2022

8/10 Buono

Andrei

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel but with a room for improvements
The hotel is a modern and nice, offering good in-room amenities, clean and comfy. However our room (we booked more expensive J. Suite on a top floor) appeared not to be on a top floor, but had a bar/restaurant right above our heads. This caused noise until late night. Restaurant needs more professional approach to work on the dishes and their look, as well as the bar. Food and cocktails are soulless. Should the hotel improve those things, it might be one of the best in Seville.
Soggiorno di 2 notti a gennaio 2022

10/10 Eccellente

Patricia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastisch hotel
Soggiorno di 4 notti a gennaio 2022

10/10 Eccellente

Paulo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Maravilhoso
Hotel moderno , clean , super novo com cafe da manha maravilhoso Atendimento muito cordial e prestativo de todos os funcionarios Localizacao super legal, perto de tudo O roof top eh um show a parte com cafe e drinks com musica
Soggiorno di 2 notti a gennaio 2022