Dear Valued Guest, Greetings from Copthorne King’s Hotel Singapore! We regret to know that your experience did not fully meet your expectations. We truly regret to learn the experience was unpleasant with too many shortfalls you’ve highlighted nor created a memorable experience on this occasion. Please accept our sincere apologies for the recent experience in regards to the bed configurations and the lapse of service rendered by the receptionist. Nonetheless, we value your feedback and please be assured that immediate actions are taken to increase the quality of our products and services. We sincerely hope that your recent experience with us will not deter you from giving us another opportunity to make amends and serve you better in the near future. Warmest Regards, Guest Relations CKS

Cara signora Fabrizio, Saluti dal Copthorne King's Hotel Singapore! Grazie per aver dedicato del tempo a lasciarci un feedback. Siamo assolutamente entusiasti di sapere che ti è piaciuto stare con noi nel complesso! Speriamo di avere il piacere di darti il benvenuto a Copthorne King's Hotel Singapore nel prossimo futuro! Cordiali saluti, Guest Relations CKS

Dear Eliana, Thank you for taking the time to share your experience with us and we are glad to know you enjoyed your stay overall. The pleasure will be ours to welcome you back to the Copthorne King’s Hotel in the near future. Warm Regards, The Management

Dear Sir/Madam,Thank you for the valuable feedback on the recent visit and appreciate your time and contribution. We are truly happy to be of assistance and looking forward to welcome you back again.Cheers.Truly,Guest Relation Team

Dear Sir/Madam,Thank you for the valuable feedback on the recent visit and appreciate your time and contribution. We are truly happy to be of assistance and looking forward to welcome you back again.Cheers.Truly,Guest Relation Team

Dear Guest,Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a pleasant experience during your stay with us. Your kind words about our hotel and services are greatly appreciated.Best Regards,Jocelyn Ngiam

Thank you for choosing to stay at Copthorne Kings and for taking the time to share your experience with us. We are thrilled to hear that you had a pleasant stay and enjoyed various aspects of our hotel.It's wonderful to know that you found our staff to be friendly and helpful. Providing exceptional service is always our priority, and we are delighted that our team made a positive impression on you. We're also glad you appreciated the cleanliness of your room and the convenient access to the metro, which makes exploring the city easier.We're pleased to hear that you enjoyed the pool and found it to be clean and at a comfortable temperature for swimming.Your feedback is valuable to us, and we look forward to welcoming you back to Copthorne Kings in the future. If you have any additional comments or if there's anything else we can assist you with, please don't hesitate to reach out to us.Best Regards,Jocelyn NgiamFront Office Manager

Dear Sir/Madam,Thank you for the valuable feedback on the recent visit and appreciate your time and contribution. We are truly happy to be of assistance and looking forward to welcome you back again.Cheers.Truly,Guest Relation Team

Dear Zangwill,Thank you for sharing your feedback with us. We regret to learn that your experience did not meet your expectations, and we apologize for any inconvenience caused.We understand your concerns regarding the age of the hotel and the missing facilities. Please know that we take guest feedback seriously, and we are continuously working to improve our facilities and services to enhance the guest experience.Your comments will be shared with our management team for further review and consideration. We appreciate your valuable input as it helps us identify areas where we can make improvements.If you have any additional feedback or if there is anything specific, we can do to address your concerns, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future, providing you with a better experience.Best Regards,Jocelyn NgiamFront Office Manager

Dear Simon, Thank you for taking the time to share your feedback regarding your dining experience for breakfast during your recent stay with us. We appreciate your valuable insights as they help us enhance the quality of our services.We apologize for any inconvenience you experienced with the breakfast offerings and the temperature of the food. Your comments have been duly noted, and we will review our breakfast menu options and food preparation processes to ensure that our guests enjoy a more satisfying dining experience.Your satisfaction is of the utmost importance to us, and we are committed to continuously improving our services to meet and exceed your expectations.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved dining experience.Best regards,Jocelyn Ngiam

Dear Mr. Shaun, Thank you for sharing your feedback with us. We appreciate your acknowledgment of the convenience of our property, although we regret to hear that the overall experience fell short of your expectations.We sincerely apologize for any inconvenience you faced due to the perceived lack of attentiveness and helpfulness from our staff. Your comments are valuable, and we will address this matter with our team to ensure better service in the future.We appreciate your input, and we hope to have the opportunity to welcome you back for an improved experience.Best Regards,Jocelyn NgiamFront Office Manager

Dear Lee,We would like to extend our heartfelt appreciation to you for taking the time to share your thoughts and provide us with your exceptional ratings following your recent stay at Copthorne King's Hotel. Your valuable feedback is incredibly important to us, and we are thrilled to hear about your overall experience during your visit.It warms our hearts to learn that you had such a positive stay with us. Your generous praise is a testament to our dedicated team's efforts and their commitment to ensuring that our guests have a memorable and enjoyable stay. We are delighted that you found your time with us amazing and that we could meet your expectations.Your feedback motivates us to continually strive for excellence and to maintain the high standards that our guests deserve. We will share your comments with our entire team to celebrate their hard work and dedication.Once again, thank you for choosing Copthorne King's Hotel for your stay, and for sharing your exceptional feedback with us. We are honoured to have had the opportunity to serve you, and we look forward to welcoming you back for another outstanding experience in the future.If there is anything specific you would like to share or if you have any additional comments or suggestions, please do not hesitate to reach out to us. We are always here to listen and enhance your future visits.Best Regards,Jocelyn NgiamFront Office Manager

Dear Takeshi,We would like to extend our heartfelt appreciation to you for taking the time to share your thoughts and provide us with your exceptional ratings following your recent stay at Copthorne King's Hotel. Your valuable feedback is incredibly important to us, and we are thrilled to hear about your overall experience during your visit.It warms our hearts to learn that you had such a positive stay with us. Your generous praise is a testament to our dedicated team's efforts and their commitment to ensuring that our guests have a memorable and enjoyable stay. We are delighted that you found your time with us amazing and that we could meet your expectations.Your feedback motivates us to continually strive for excellence and to maintain the high standards that our guests deserve. We will share your comments with our entire team to celebrate their hard work and dedication.Once again, thank you for choosing Copthorne King's Hotel for your stay, and for sharing your exceptional feedback with us. We are honoured to have had the opportunity to serve you, and we look forward to welcoming you back for another outstanding experience in the future.If there is anything specific you would like to share or if you have any additional comments or suggestions, please do not hesitate to reach out to us. We are always here to listen and enhance your future visits.Best Regards,Jocelyn NgiamFront Office Manager

Dear Yuko,We would like to extend our heartfelt appreciation to you for taking the time to share your thoughts and provide us with your exceptional ratings following your recent stay at Copthorne King's Hotel. Your valuable feedback is incredibly important to us, and we are thrilled to hear about your overall experience during your visit.It warms our hearts to learn that you had such a positive stay with us. Your generous praise is a testament to our dedicated team's efforts and their commitment to ensuring that our guests have a memorable and enjoyable stay. We are delighted that you found your time with us amazing and that we could meet your expectations.Your feedback motivates us to continually strive for excellence and to maintain the high standards that our guests deserve. We will share your comments with our entire team to celebrate their hard work and dedication.Once again, thank you for choosing Copthorne King's Hotel for your stay, and for sharing your exceptional feedback with us. We are honoured to have had the opportunity to serve you, and we look forward to welcoming you back for another outstanding experience in the future.If there is anything specific you would like to share or if you have any additional comments or suggestions, please do not hesitate to reach out to us. We are always here to listen and enhance your future visits.Best Regards,Jocelyn NgiamFront Office Manager

Dear David,We sincerely appreciate your positive feedback regarding your recent stay at our hotel. It brings us great joy to know that you found value for money and enjoyed our convenient location. Moreover, we are pleased to hear that our staff's friendliness and helpfulness contributed to your overall experience.Your satisfaction is our priority, and your kind words motivate us to continue delivering excellent service. If you have any specific highlights or if there is anything more, you do like to share, please feel free to reach out.Thank you once again for choosing our hotel. We look forward to welcoming you back for another enjoyable stay.Best Regards,Jocelyn NgiamFront Office Manager

Dear KOICHI,We would like to extend our heartfelt appreciation to you for taking the time to provide us with your ratings following your recent stay at Copthorne King's Hotel. Your valuable feedback is incredibly important to us, and we would like to hear about your overall experience during your visit.Your feedback will motivate us to continually strive for excellence and to maintain the high standards that our guests deserve.Once again, thank you for choosing Copthorne King's Hotel for your stay, and for taking time to provide your ratings on us. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back for another outstanding experience in the future.If there is anything specific you would like to share or if you have any additional comments or suggestions, please do not hesitate to reach out to us. We are always here to listen and enhance your future visits.Best Regards,Jocelyn NgiamFront Office Manager

Dear MASASHI,We would like to extend our heartfelt appreciation to you for taking the time to share your thoughts and provide us with your exceptional ratings following your recent stay at Copthorne King's Hotel. Your valuable feedback is incredibly important to us, and we are thrilled to hear about your overall experience during your visit.It warms our hearts to learn that you had such a positive stay with us. Your generous praise is a testament to our dedicated team's efforts and their commitment to ensuring that our guests have a memorable and enjoyable stay. We are delighted that you found your time with us amazing and that we could meet your expectations.Your feedback motivates us to continually strive for excellence and to maintain the high standards that our guests deserve. We will share your comments with our entire team to celebrate their hard work and dedication.Once again, thank you for choosing Copthorne King's Hotel for your stay, and for sharing your exceptional feedback with us. We are honoured to have had the opportunity to serve you, and we look forward to welcoming you back for another outstanding experience in the future.If there is anything specific you would like to share or if you have any additional comments or suggestions, please do not hesitate to reach out to us. We are always here to listen and enhance your future visits.

Dear Su Eun,We would like to extend our heartfelt appreciation to you for taking the time to share your thoughts and provide us with your exceptional ratings following your recent stay at Copthorne King's Hotel. Your valuable feedback is incredibly important to us, and we are thrilled to hear about your overall experience during your visit.It warms our hearts to learn that you had such a positive stay with us. Your generous praise is a testament to our dedicated team's efforts and their commitment to ensuring that our guests have a memorable and enjoyable stay. We are delighted that you found your time with us amazing and that we could meet your expectations.Your feedback motivates us to continually strive for excellence and to maintain the high standards that our guests deserve. We will share your comments with our entire team to celebrate their hard work and dedication.Once again, thank you for choosing Copthorne King's Hotel for your stay, and for sharing your exceptional feedback with us. We are honoured to have had the opportunity to serve you, and we look forward to welcoming you back for another outstanding experience in the future.If there is anything specific you would like to share or if you have any additional comments or suggestions, please do not hesitate to reach out to us. We are always here to listen and enhance your future visits.Best Regards,Jocelyn Ngiam

Dear Martin,Thank you for taking the time to share your feedback with us. We sincerely apologize for the less-than-satisfactory experience you had during your recent visit. We take your concerns seriously and appreciate the opportunity to address them.Please know that your experience does not reflect our usual standards, and we are truly sorry for any inconvenience caused. Your feedback will motivate us to improve, and we are taking immediate steps to rectify any situation arise.We value your business and would like the opportunity to make it right. If you could provide us with more details about your stay it would greatly assist us in our investigation. Once again, we apologize for falling short of your expectations, and we hope you will consider giving us another chance. We appreciate your feedback and the opportunity to improve our services.Best Regards,Jocelyn NgiamFront Office Manager

Dear Gurpreet,We would like to extend our heartfelt appreciation to you for taking the time to share your thoughts and provide us with your ratings following your recent stay at Copthorne King's Hotel. Your valuable feedback is incredibly important to us, and we would like to hear about your overall experience during your visit.Your feedback will motivate us to continually strive for excellence and to maintain the high standards that our guests deserve. If there is anything specific you would like to share or if you have any additional comments or suggestions, please do not hesitate to reach out to us. We are always here to listen and enhance your future visits.Best Regards,Jocelyn NgiamFront Office Manager

Dear Maxine,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your great amazing ratings. We are delighted to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Yongsu,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and constructive feedback. We sincerely apologize to learn of your overall experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Sir/Madam,Thank you for the valuable feedback on the recent visit and appreciate your time and contribution. We are truly happy to be of assistance and looking forward to welcoming you back again.Cheers.Truly,Guest RelationsTeam

Dear Mr Yamamoto,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your great perfect ratings. We regret to learn of your overall stay with us and sincere apologize for this negative experience.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Masafumi,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your amazing ratings and constructive feedback. We are delighted to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Mr Stephen,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings. We sincere apologize to learn of your overall stay experience.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Ms Brigitte,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings. We are delighted to learn of your overall stay experience with us and our sincere apologize on your arrival experience.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Ms Liz,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and feedback. We are delighted to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Mr Geoffrey,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and feedback. We are delighted to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Mr Azharuddin,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and feedback. Weapologize to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Mr James,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and feedback. We are delighted to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Ms Erika,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and feedback. We are delighted to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Mr Henry,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and feedback. We are delighted to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Mr Scott,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and feedback. We sincerely apologize to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Ditte,Thank you for the valuable feedback on the recent visit and appreciate your time and contribution. We are truly happy to be of assistance and look forward to welcoming you back again.Cheers.Truly,Guest Relations Team

Dear Hirofumi,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and feedback. We are delighted to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Valued Guest, Thank you for the valuable feedback on the recent visit and we appreciate your time and contribution. We are delighted to hear that you enjoyed your stay with us..We look forward to welcoming you back again.Cheers.Truly,Guest Relations Team

Dear Naomi,Please do accept our sincere apologies for the unpleasant encounter. We have taken note of your feedback and would like to make corrective measures herein to avoid future recurrence. Once again thank you for the valuable feedback on the recent visit.We sincerely look forward for an opportunity to welcome you back again.Cheers.Truly,Guest Relations Team

Dear Yuma,Warmest greetings from Copthorne King's HotelThank you very much for selecting Copthorne King's Hotel as the preferred hotel during your recent staycation with us. We strive to deliver an exceptional hospitality experience that reflects Copthorne King's unique heritage and culture and to provide a standard of excellence for all guests.We appreciate you for taking time off your busy schedule to pen down your thoughts with your ratings and feedback. We are delighted to learn of your overall stay experience with us.Once again, thank you and have a great day aheadRegardsRezzalAssistant Front Office Manager

Dear Ruben,Thank you for the valuable feedback on the recent visit and we appreciate your time and contribution. We are truly happy to be of assistance and look forward to welcoming you back again.Cheers.Truly,Guest Relations Team

Dear Wai Kwon,Thank you for the valuable feedback on your recent visit and we appreciate your time and contribution. We are truly happy to be of assistance and look forward to welcoming you back again.Cheers.Truly,Guest Relations Team

Dear Ian,Thank you for the valuable feedback on the recent visit. We appreciate your time and contribution regards to the arrival experience which also includes the mishandling of your luggage. Please accept our sincere apologies. Meanwhile, we do have our newly renovated Signature room as an alternative for you to consider on your return visit in the future. We looking forward to welcoming you back again.Truly,Guest Relation Team