Servizio della struttura

Recensioni per Holiday Inn Express Singapore Clarke Quay, an IHG Hotel

3.5 out of 5

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 608 su 1003 recensioni" "
Valutazione di 8 - Buono. 314 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 55 su 1003 recensioni" "
Valutazione di 4 - Scarso. 19 su 1003 recensioni" "
Valutazione di 2 - Terribile. 7 su 1003 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Nicoló

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 2 feb 2024
Hi Nicolo, Thank you so much for taking the time to share your positive thoughts with us! We're delighted to hear that you enjoyed your stay at our hotel. Your kind words mean a lot to our team. We genuinely hope to have the pleasure of welcoming you back to our hotel in the near future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Giordano

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima sistemazione
Esperienza positiva. Staff super cortese, attenti al dettaglio. Nei limiti del possibile pronti ad aiutarti. Io ho avuto problemi con internet e mi hanno cambiato 2 stanze. Bellissima la piscina con idromassaggio sul tetto. Buona la colazione, se vogliamo trovare un difetto, un po’ scarsi i dolci. Comunque molto soddisfatto
Soggiorno di 7 notti a marzo 2023
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 6 apr 2023
Hello Giordano, thank you for taking the time to share your recent stay experience with us. We are pleased to hear that you had a perfect 10/10 stay enjoyed our hotel facilities and offerings, especially our friendly staff and rooftop pool! We hope you had a wonderful time in Singapore. We wish you safe travels and hope to welcome you back soon!

10/10 Eccellente

Matteo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a gennaio 2023
Risposta di Holiday Inn Express Singapore Clarke Quay , il giorno 26 gen 2023
Hi Matteo, thank you for taking the time to rate your recent stay experience! We are thrilled to hear that you had a perfect 10/10 stay with us, please reach out to us at your convenience as we would love to hear your feedback on this. We hope you had a great time in Singapore and we look forward to welcoming you back in the near future!

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Posto centrale, ottima posizione, una buona colazione. Peccato che la pulizia delle stanze lascia a desiderare. Ho trovato degli strani insetti vivi dove c'erano posate le tazze e di fianco al frigo. Stanze piuttosto piccole. Facendolo notare alla reception mi hanno omaggiato il taxi fino all'imbarco della crociera
Soggiorno di 2 notti a febbraio 2020
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 2 mar 2020
Gentile cliente, grazie per aver condiviso con noi la tua recente esperienza di soggiorno. Siamo spiacenti di apprendere che il tuo soggiorno non è stato un completo successo a causa di problemi di pulizia della camera. Il tuo feedback è stato comunicato alla Governante esecutiva per l'immediata retificazione e ci scusiamo per l'inconveniente che hai riscontrato. Speriamo che questa esperienza atipica non ti scoraggi dal ritorno e non vediamo l'ora di darti il benvenuto nel prossimo futuro!

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
La piscina è molto piacevole peccato che i servizi annessi(doccia, rubinetti, portasapone) mancavano di manutenzione e necessitano di piccole riparazioni
Soggiorno di 3 notti a febbraio 2020
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 27 feb 2020
Gentile cliente, grazie per aver condiviso con noi la tua recente esperienza di soggiorno. Siamo lieti di sapere che hai trascorso un ottimo soggiorno e che ti è piaciuta soprattutto la piscina sul tetto. Il tuo feedback in merito alla manutenzione dei servizi verrà comunicato al dipartimento di ingegneria per la revisione e si scuserà per l'inconveniente che hai riscontrato. Speriamo che questa esperienza non ti scoraggi dal ritorno e non vediamo l'ora di darti il benvenuto nel prossimo futuro!

8/10 Buono

Daniela, Feltre

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Struttura facilmente raggiungibile,camere troppo piccole,troppo affollata.
Soggiorno di 7 notti a gennaio 2020
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 30 gen 2020
Cara Daniela, grazie per aver condiviso con noi la tua recente esperienza di soggiorno. Siamo spiacenti di apprendere che le dimensioni della camera hanno influito sulla vostra esperienza di soggiorno altrimenti piacevole. Il tuo feedback sarà preso in considerazione per futuri miglioramenti per migliorare le esperienze di soggiorno degli ospiti. Sul lato positivo, siamo lieti di sapere che la posizione accessibile ha lasciato il segno durante il vostro soggiorno. Speriamo che questa esperienza non ti scoraggi dal ritorno e non vediamo l'ora di darti il benvenuto nel prossimo futuro!

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura bellissima in una posizione perfetta!! Consigliato vivamente!!
Soggiorno di 3 notti a dicembre 2019
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 29 dic 2019
Gentile cliente, grazie per aver dedicato del tempo per valutare la tua recente esperienza di soggiorno. Siamo entusiasti di sapere che hai trascorso un ottimo soggiorno e che ti sono piaciute soprattutto le nostre strutture generali e la posizione accessibile adatta alle tue esigenze di viaggio. Speriamo che tu ti sia divertito a Singapore e non vediamo l'ora di darti il benvenuto nel prossimo futuro!

8/10 Buono

Franco, Torino

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comodo per visitare Singapore. Stanza un po' piccola ma efficiente. Colazione abbondante per gli asiatici ma un po' scarsa a livello europeo. Pranzo e cena inesistenti ma nelle vicinanze non mancano ristoranti.
Soggiorno di 1 notte a dicembre 2019
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 24 dic 2019
Caro Franco, grazie per aver condiviso con noi la tua recente esperienza positiva soggiorno. Siamo lieti di sapere che hai trascorso un ottimo soggiorno e che ti è piaciuta soprattutto la posizione accessibile e le camere funzionali. Il tuo feedback in merito alla diffusione Express Start Breakfast e all'offerta F&B verrà comunicato con l'Express Chef in futuro considerazione di miglioramento. Speriamo che questa esperienza non ti scoraggi dal ritorno e non vediamo l'ora di darti il benvenuto nel prossimo futuro!

8/10 Buono

Kimchi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024

8/10 Buono

Joe, Port Orange

Mi è piaciuto: Servizi
Biggest Holiday Inn Express I’ve ever seen, perhaps twice the size of most hotels in the chain. It was bustling all the time. Nice long, slender pool, where u can swim laps. Gym was small but fully equipped. Breakfast had more choices than typical breakfast buffet for the chain.
Soggiorno di 1 notte a maggio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 24 mag 2024
Hi Joe, Thank you for taking the time to share your detailed feedback with us! We’re thrilled to hear that you enjoyed your stay and found our hotel satisfactory.It's great to know that you appreciated our lap pool and found our gym fully equipped. We aim to provide a variety of amenities to cater to the needs of all our guests, and it's wonderful to hear that you had a positive experience.We're also delighted that our breakfast selection exceeded your expectations. We strive to offer a diverse and satisfying breakfast to start our guests’ days off right.Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Carlos

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Buena ubicación
Soggiorno di 5 notti a maggio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 21 mag 2024
Hi Carlos, Thank you for taking the time to share your feedback. We are delighted to hear that you found our location convenient. Our central location is one of the key aspects we pride ourselves on, as it allows our guests to easily explore and enjoy everything the area has to offer.We hope that your overall stay was enjoyable and that you had the opportunity to experience the nearby attractions and amenities. Your satisfaction is our top priority, and we’re always here to assist with anything you might need to make your stay more comfortable.We look forward to welcoming you back in the future and providing you with another great experience.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was fortunate to stay here within the first 48 hours of the hotel opening circa 10 years ago. Having stayed on several occasions since - and the latest being this week - it looks as fresh, clean and well kept as I remember the first visit being. A credit to the staff, and I’ll be going again at some point!
Soggiorno di 3 notti a maggio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 12 mag 2024
Hi Richard, Thank you so much for taking the time to share your wonderful experience with us! It's truly heartening to hear that even after a decade since our opening, you find our hotel just as fresh, clean, and well-kept as you did during your very first visit. Your kind words are a testament to the dedication and hard work of our staff who consistently strive to maintain the highest standards of hospitality.We're thrilled to have been a part of your journey over the years, and we can't wait to welcome you back for another memorable stay whenever you decide to return. Your continued patronage means the world to us, and we look forward to exceeding your expectations once again.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast was poor not enough selection
Soggiorno di 3 notti a maggio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 8 mag 2024
Hi Michael, We appreciate you taking the time to share your experience with us. Your feedback regarding the breakfast selection is valuable as we are always looking for ways to enhance our guests' dining experience. Rest assured, we will review our breakfast offerings to ensure a wider selection and more variety to cater to the diverse preferences of our guests. Our aim is to provide a satisfying and enjoyable breakfast experience, and we regret that we fell short of your expectations in this regard. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 5 mag 2024
Hi Linda,Thank you for choosing to stay with us! We're so pleased to hear that you had a wonderful time at our hotel. Our team works hard to ensure that every guest has a memorable experience, and it's fantastic to hear that we succeeded in providing you with excellent service and accommodations. Your satisfaction is our utmost priority, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

yoshigo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
so comfortable accommodation space for me also good enough accessibility and services , much appreciated for hotel staffs
Soggiorno di 8 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 2 mag 2024
Hi Yoshigo, thank you for acknowledging the comfort of our accommodations and the accessibility and services provided. We appreciate your kind words about our hotel staff. Your feedback means a lot to us, and we're here to ensure your next stay is even better. Looking forward to welcoming you back!

10/10 Eccellente

Lindsay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 2 mag 2024
Hi Lindsay, thank you for the fantastic 5-star review! We're thrilled that you had such a great experience with us. We appreciate your support and look forward to welcoming you back soon!

8/10 Buono

Rosie

Soggiorno di 5 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 21 mag 2024
Hi Rosie, Thank you for your positive review! We are delighted to hear that you had an enjoyable stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back soon for another wonderful experience.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

paul

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect hotel, great location only 5 minutes walk to Clarke quay, friendly staff, fab rooftop pool, would definitely stay here again.
Soggiorno di 4 notti a febbraio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 26 apr 2024
Hi Paul, Thank you for your wonderful review! We're delighted to hear that you had a perfect stay with us and enjoyed our great location near Clarke Quay. It's fantastic to know that our staff provided friendly service and that you had a fabulous time at our rooftop pool. We look forward to welcoming you back for another memorable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

haidong

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nothing to complain.
Soggiorno di 2 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 29 apr 2024
Hi Haidong, We're thrilled to hear that you had such a positive experience with us! Thank you for taking the time to share your feedback. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Matthew

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value for money!
Soggiorno di 6 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 21 apr 2024
Hi Matthew, Thank you for the perfect score! We're thrilled that you enjoyed your time with us. If there's anything we can do to ensure your next stay is just as fantastic, please don't hesitate to reach out. We can't wait to welcome you back for another great experience!Warmest regards, Holiday Inn Express Singapore Clarke Quay

6/10 Soddisfacente

Llewellyn

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Rooms are small and the human interaction is non existent. The rooms are clean. Okay for a short stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 21 apr 2024
Hi Llewellyn, Thank you for sharing your feedback with us. We're glad to hear that you found our rooms to be clean and suitable for your stay. Providing a clean and comfortable environment is important to us.We apologize if you felt that the rooms were small and that the level of interaction was lacking. We strive to provide excellent service and meaningful interactions with our guests, and we regret if we fell short of your expectations in this regard.Your feedback is valuable to us, and we will use it to improve and enhance our guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Naomi

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean,good sized room.Staff were excellent.Buffet breakfast had good variety of food and tasty.Was able to do my laundry for a cheap fee.Will recommend and definitely will stay here again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 18 apr 2024
Hi Naomi, Thank you for your perfect review! We're thrilled to hear that you found our rooms clean and spacious, and that our staff provided excellent service throughout your stay. It's fantastic to know that you enjoyed our buffet breakfast with its variety of options.We're glad that you found our laundry facilities convenient and affordable. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you for choosing to stay with us and we can't wait to welcome you on your next visit. Until then, safe travels! Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Sylvie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the location(close to MRT station, close to shopping), the huge length of roof outdoor poor, DIY laundry room, buffet breakfast (continental and Asian style selection food ), daily cleaning of my room, convenient gym room. Also close to Chinatown that offers affordable wide range of facial treatments (hair threading, skin tag removals, etc)
Soggiorno di 10 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 18 apr 2024
Hi Sylvie, Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our convenient location near the MRT station and shopping areas, as well as our spacious rooftop outdoor pool and DIY laundry room facilities.It's fantastic that you appreciated our buffet breakfast with both continental and Asian-style selections, as well as the daily cleaning service in your room and the convenience of our gym facilities.We're also pleased to hear that our proximity to Chinatown allowed you to explore affordable facial treatments and other services. Your satisfaction is our priority, and we're glad we could contribute to a pleasant stay.Thank you for choosing to stay with us and we look forward to welcoming you back for another enjoyable experience in the future. Warmest regards, Holiday Inn Express Singapore Clarke Quay

6/10 Soddisfacente

Layne

Mi è piaciuto: Pulizia
Room was very small. Hotel never got refills of soft drinks or other drinks for the bar.
Soggiorno di 4 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 12 apr 2024
Hi Layne, Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. Your comfort is important to us, and we regret any inconvenience caused by the size of the room. Regarding the bar, we apologize for the oversight in not restocking soft drinks and other beverages promptly. We'll address this issue with our team to ensure that we maintain a well-stocked and inviting bar for all our guests.We appreciate your valuable input and hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable stay. Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

Jugdip

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient. Great breakfast. Clean. Great staff
Soggiorno di 2 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 6 apr 2024
Dear Valued Guest, thank you for your positive feedback! We're delighted to hear that you found our hotel very convenient, enjoyed our great breakfast, and appreciated our clean facilities and excellent staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.

8/10 Buono

Matthias Sieghard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das Hotel ist von drei MRT Stationen gut zu Fuß erreichbar. Zimmer relativ klein aber für ein paar Tage völlig in Ordnung!👍 Frühstück war sehr gut, es wurde bis zum Schluß umgehend nachgelegt und die Auswahl hat gepasst. Der Pool auf dem Dach ist groß genug sogar zum Schwimmen, wenn nicht zu viele Leute da sind! Sehr freundliches Personal!🙂 Für uns eine gute Hotel Wahl und gerne wieder!👍
Soggiorno di 5 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 5 apr 2024
Hi Matthias, Thank you for your feedback! We're glad to hear that you found our hotel conveniently located near three MRT stations. While our rooms may be relatively small, we're pleased to know that they were suitable for your stay. It's great to hear that you enjoyed our breakfast spread and that our staff provided friendly service throughout your visit. We're also delighted that you were able to enjoy our rooftop pool.Your positive comments mean a lot to us, and we would be honored to welcome you back for another stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
So different from a UK Holiday Inn Express! Huge selection of breakfast buffet, infinity pool, gym, in-house café and much more. Rooms were a good size and cleaned every day. Would definitely stay there again.
Soggiorno di 2 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 4 apr 2024
Hi Lisa, Thank you for your review! We're thrilled to hear that your experience with us exceeded your expectations and that you found our hotel to be a refreshing change from the norm. It's fantastic to know that you enjoyed our extensive breakfast buffet, infinity pool, gym, and in-house café, as well as our spacious and well-maintained rooms.We're delighted that we could provide you with a memorable stay, and we look forward to welcoming you back again in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

Ho

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 5 apr 2024
Hi Ho, Thank you for leaving a review! It brings us joy to know that you had an enjoyable experience during your stay with us. We strive to provide exceptional service and create unforgettable memories for all our guests. Your appreciation motivates us to continue delivering excellence in hospitality. We sincerely hope to have the pleasure of hosting you again in the future. Until then, safe travels and warm regards from all of us here!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Danielle

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A good hotel which is well priced. Simple, comfortable and clean rooms, a great breakfast with sitting area and lovely rooftop with a pool. Great location as it’s quiet but walkable to mrt and clarke quay. Helpful and friendly staff
Soggiorno di 7 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 4 apr 2024
Hi Danielle, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be well-priced, comfortable, and clean. It's fantastic to know that you appreciated our great breakfast, rooftop pool, and convenient location. Providing exceptional service and a pleasant atmosphere for our guests is our top priority, and we're delighted that our staff could assist you during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Renata

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel - very good location, relatively good value for money, breakfast included
Soggiorno di 4 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 1 apr 2024
Hi Renata, Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience at our hotel and that you found our location to be excellent. We strive to provide good value for our guests, and we're pleased that you found our offerings to be relatively good value for money.Additionally, we're glad that you enjoyed our complimentary breakfast. It's always a pleasure to know that our guests are satisfied with the amenities we provide. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

Matthew, Port Macquarie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
After checkout can concierge bags & use rooftop pool
Soggiorno di 1 notte a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 1 apr 2024
Hi Matthew, Thank you for your feedback. We're delighted to hear that you enjoyed your stay with us and that you found our concierge service and rooftop pool to be available even after checkout. Ensuring that our guests have a comfortable and enjoyable experience is our top priority, and we're glad that we could accommodate your needs.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Val

Viaggio di coppia
Mi è piaciuto: Servizi
Very good location. The room is a little small.
Soggiorno di 3 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 1 apr 2024
Hi Val, Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you found our hotel's location to be convenient. We understand that room size can be a factor in guest satisfaction, and we apologize if the size of your room did not fully meet your expectations. Your comments are valuable to us, and we will take them into consideration as we strive to improve our accommodations.We hope that despite this, you were able to enjoy your stay with us and make the most of our convenient location. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

Tanith

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel. Friendly staff and hotel very clean. Comfortable bed, great room loved the black out blinds. Breakfast was plentiful although was hit and miss with quality some days. Walking distance to 3 MRT stations and easy walking to shops and the Clarke Quay restaurants. Would definitely recommend it. Just dropped 1star for not having a restaurant, but thats just a person preference.
Soggiorno di 7 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 1 apr 2024
Hi Tanith, Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience overall and that you found our hotel to be friendly, clean, and conveniently located.We're glad you enjoyed the comfort of our beds and the blackout curtains in your room, as well as the accessibility of our location to nearby MRT stations, shops, and restaurants. Your recommendation means a lot to us, and we truly appreciate it.Regarding the breakfast, we apologize for any inconsistency in quality that you experienced. We will review this with our team to ensure that we maintain the highest standards every day.Thank you again for your kind words and recommendation. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Mehdi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pool was great.
Soggiorno di 2 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 1 apr 2024
Hi Mehdi, We're delighted to receive your positive review! Thank you for choosing to stay with us and for sharing your experience. We're thrilled to know that you had a wonderful time during your visit. We appreciate your support and look forward to hosting you again soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

Chanh

Mi è piaciuto: Pulizia e personale e servizio
I like the hotel clean and service is good. Also, the front desk staffs is nice. It has a great breakfast foods provided to convenience for the travellers.
Soggiorno di 2 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay , il giorno 30 mar 2024
Dear Guest,Thank you for your fantastic review and for choosing to stay with us! It's heartwarming to know that you found our front desk staff to be incredibly accommodating and we will make sure to convey your appreciation to them.We're delighted to hear that your room met your needs and we're pleased that you have also enjoyed the breakfast.We look forward to the possibility of hosting you again in the future. Thank you once again for choosing our hotel.See you soon!Warm Regards,Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

John, Harrisburg

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Other than size of the room , really no other “ cons “ , room was otherwise very nicely appointed, comfortable and quiet. The shower was amazing, would love to have it in my own home. Breakfast was great each morning ( 3 day stay ) - no other dining options on property but a plethora of nice restaurant within a few minutes walk. Staff was very pleasant and accommodating.
Soggiorno di 3 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 28 mar 2024
Hi John, Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable stay with us and that you found many aspects of your experience to be positive.We're delighted that you appreciated the comfort and quietness of your room, as well as the amenities it offered. We're also pleased that you enjoyed our breakfast offerings throughout your three-day stay. While we don't have other dining options on the property, we're glad you found plenty of excellent restaurants nearby.Your kind words about our staff are greatly appreciated. Providing exceptional service and ensuring our guests feel welcome is very important to us, and we're happy to hear that our team was pleasant and accommodating during your stay.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Theresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 1 apr 2024
Hi Theresa, We appreciate your positive feedback and are delighted that you enjoyed your time with us. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back again soon. Thank you for choosing to stay with us!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

Chi Sing Samson

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
GOOD HOTEL AND CONVENIENCE TRAFFIC
Soggiorno di 2 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 28 mar 2024
Hi Samson, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be good and appreciated the convenience of its location with respect to traffic.We understand that a convenient location, especially with manageable traffic, can greatly enhance the overall experience of our guests. It's wonderful to know that this aspect of your stay met your expectations.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Janice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There isno restaurant as advertised. Only meal served is breakfast. Centrally located. Doesn't match the photos in ad on Expedia.
Soggiorno di 1 notte a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 25 mar 2024
Hi Janice, Thank you for sharing your feedback with us. We apologize for any confusion caused. While we do offer breakfast as part of our services, we regret if this did not align with your expectations. We appreciate your mention of our central location, although we regret if our property did not match the photos advertised on Expedia. Your comments are valuable to us, and we will address them accordingly to ensure a better experience for our guests in the future. Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Elizabeth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was quiet and comfortable, just not much in the way of storage if you're staying more than a couple of days. There were plenty of breakfast options to set you up for a long day of sightseeing. We were able to walk to Chinatown from there and there is an MRT station a short walk away in Clarke Quay. There is also a roof garden with a swimming pool. We would sit up there with a drink in the evenings where it would be cooler. I would definitely stay there again.
Soggiorno di 7 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 25 mar 2024
Hi Elizabeth, Thank you for sharing your experience with us! We're glad to hear that you found our hotel quiet and comfortable, although we understand your feedback about the storage space. It's great to know that you enjoyed our breakfast options and found them sufficient for a day of sightseeing. We're also pleased that you found our location convenient for exploring Chinatown and accessing the MRT station. Our rooftop garden with a swimming pool sounds like the perfect spot to unwind in the evenings, and we're thrilled that you enjoyed spending time there. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It's obviously a very busy popular hotel and I found it to be clean, friendly and very efficiently run. I stayed for 10 days and had no complaints.
Soggiorno di 10 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 21 mar 2024
Hi Christine, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be clean and efficient. Providing exceptional service and ensuring a comfortable experience for our guests is our top priority, and we're delighted that we were able to meet your expectations throughout your 10-day stay. We appreciate your support and look forward to welcoming you back for another wonderful stay in the future!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 10 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 18 mar 2024
Hi David, Thank you for taking the time to leave us a perfect review! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific that made your stay memorable, please feel free to share it with us. We look forward to welcoming you back soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

marilyn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a wonderful stay. I had 48 of us stay pre our cruise. The management was exceptional. I had a situation where my transportation to the cruise terminal was cancelled and the front desk ..i cant remember his name..was able to make arrangements for me to get 6 taxi vans to take our group ofv48 to the cruise terminal. Exceptional service. The breakfast was scrumptious.
Soggiorno di 3 notti a febbraio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 13 mar 2024
Hi Marilyn, Thank you for sharing your experience with us! We're delighted to hear that you had a wonderful stay and that our team was able to assist you efficiently, especially during a challenging situation with your transportation.It's fantastic to know that our front desk staff went above and beyond to organize transportation for your group to the cruise terminal. Providing exceptional service and ensuring our guests' needs are met are our top priorities, and we're thrilled that we could assist you in making your trip smooth and enjoyable.We're also pleased to hear that you enjoyed our wide range of breakfast offerings. We strive to provide a variety of delicious options to start your day off right.Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the future! Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

Hiroyuki

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 11 mar 2024
Hi Hiroyuki, Thank you for taking the time to leave us a positive rating. We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific that stood out to you or any feedback you'd like to share, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

Judy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very helpful with everything. I thought the price of using their washing machine and dryer was a bit pricey?
Soggiorno di 2 notti a marzo 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 5 mar 2024
Hi Judy, Thank you for taking the time to provide us with your feedback. We're pleased to hear that you found our staff to be helpful during your stay.Regarding the pricing of our washing machine and dryer services, we appreciate your feedback. We continuously review our pricing to ensure that it remains competitive while maintaining the quality of service. We will take your comments into consideration for future adjustments.We hope that despite this concern, you were able to enjoy the other aspects of your stay with us. If there's anything else we can assist you with, please don't hesitate to let us know.Thank you for choosing to stay with us and we look forward to welcoming you back in the future.Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Thelma

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property did not disappoint at all. We were pleasantly surprised and I must say totally enjoyed our stay. Their breakfast included is amazing so much to choose from again they did not disappoint in this area. Customer Service, professionalism, and overall safety is amazing. I would definitely stay here again-Thank you well done to all the staff. !
Soggiorno di 3 notti a febbraio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 4 mar 2024
Hi Thelma, Thank you for your glowing review! We're thrilled to hear that your stay with us exceeded your expectations and that you enjoyed our breakfast offerings. Providing a wide selection and ensuring a satisfying start to the day is always our goal, and we're delighted to know that we hit the mark.It's also fantastic to hear that you appreciated our commitment to customer service, professionalism, and overall safety. Our team works hard to create a welcoming and secure environment for all our guests, and it's wonderful to receive such positive feedback.We can't wait to welcome you back for another enjoyable stay. Until then, safe travels!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

jerry

Viaggio di coppia
Mi è piaciuto: Servizi
Great proximity to all attractions
Soggiorno di 5 notti a febbraio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 29 feb 2024
Hi Jerry, Thank you for your feedback! We're thrilled to hear that you enjoyed the convenient proximity of our hotel to all the attractions. We strive to provide our guests with a fantastic location that allows for easy access to everything Singapore has to offer.We hope to welcome you back again soon for another memorable stay!Warmest regards, Holiday Inn Express Singapore Clarke Quay

10/10 Eccellente

Dylan

Soggiorno di 1 notte a febbraio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 21 mar 2024
Hi Dylan, We're absolutely delighted to receive your perfect review! Your satisfaction is our utmost priority, and we're thrilled to hear that we hit the mark during your recent stay. It's guests like you who make our efforts worthwhile, and we're truly grateful for your kind words. Thank you for choosing to stay with us and we can't wait to have you back for another wonderful experience. Until then, take care and see you soon!Warmest regards, Holiday Inn Express Singapore Clarke Quay

8/10 Buono

Mohib

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Centrally located and not far from the MRT station and china town and convenient
Soggiorno di 3 notti a febbraio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 23 feb 2024
Hi Mohib, we're glad you found our hotel centrally located and convenient, with proximity to the MRT station and Chinatown. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back for another convenient stay!

10/10 Eccellente

Tae-young

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Holiday Inn Express Singapore Clarke Quay, il giorno 23 feb 2024
Hi Tae-young, thank you for the 5/5 stars! We're thrilled you had a positive experience. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, we'd love to hear them. We hope to have the pleasure of hosting you again in the future!