Hotel a Smithfield

“Towels were dirty and room wasn’t cleaned.”

“Friendly people ,clean Safe. Would stay again”

“.”

“Breakfast was more extensive than expected.”

“Kristi checked us in and was so pleasant and helpful. Room was clean and spacious.”

“Overall good property. It has some wear but was very clean. Had nice outdoor ammenities but was not really a focal point. Could be tidied up. Pet friendly is huge plus and those with dogs were respectful of others. Oddly, we ended up with an accessible room. The bathroom was accessible in terms of grab bars and plenty of space in the bathroom. This was not a lowered sink but could probably work for a person using wheels. The door bell, however did not work. The dining table would have to move...

“The staff was very nice. Our bathroom needed a deep cleaning! Mold was in the shower. Very loud rattling air conditioner unit. Breakfast was average, toaster was broken.”

“The room was very nice and very clean however we wasn’t supposed to check out until 12 but room service was knocking on the door a lot earlier however the stay was really nice”

“Initial check-in was okay with the exception that we had a non-smoking room booked. Once we got to our room there was an awful smell. The house cleaner was in the hall and overheard one of the boys say how awful our room smelt. Here is when we were told that a prior guest smoked in the room 3 days ago and the had a smoke eliminator machine in there trying to get the smell out. We then went to front desk; the new concierge was able to get us the last room directly across the hall. This room was...

“The hotel is located within a very busy shopping district. Lots of stuff to do around. Don’t need a car. Can walk to most places to buy food, grocery, clothing, etc.”

“Great value for the price”

“Issues with wifi so no internet available and they could not get key cards done properly. I had to be let in and pick up key cards the next day. The ice machine did not work. When I needed staff I had to search the lobby to find someone although staff was great once found.”

“They canclled our reservation the day of my booking. Actually like an hour before.”

“Hot tub was out of order and the staff did not tell us upon check in. The hot tub was the reason we chose the hotel. Everything else was good. Did not utilize breakfast.”

“Location was good, quiet and near highway and amenities. Hotel was clean but needs a refresh. Furniture was worn and paint needed to be redone. Bed was good. Overall acceptable as an overnight stay and breakfast was good.”

“Breakfast needs more varieties.”

“Convenient & good location”

“They were doing construction ,that's what the desk clerk says as to why the filth. I never stayed there it was to unclean for us. The clerk was nice and honest so I appreciate that.The pictures that Expedia has is a hoax . They attempted to give us a room with a door that leads to the next room with some kind of chair against it with advanced notice that there may be a lot going on with the neighbors but just stuck it up. They couldnot/would not refund me or referral to sister company. I...

“👍”