The overall experience was great, staff were corteous, the room and overall hotel were clean. The bathrooms in the lobby were immaculate. The cleaning staff were helpful and friendly, we requested them for towels and requested housekeeping at a later time and they were happy to oblige. The only area for improvement is that the hallways (including carpets) and the rooms are a little dated and look slightly old (wallpapers, decor etc.), however they were very clean.