Hotel a Steuben

“A great secluded place off the main road.”

“early check-in was readily granted”

“Fridge cold gravy for biscuits. Was told there is no way to check temp (apparently because thermometers aren’t a thing).”

“The doors were unlocked with everything cleaned and ready for guests. Once we closed our room door we unlocked it with the last 4 digits of our phone number. We never saw staff but we were well taken care of and enjoyed the ease of coming and going ”

“AC was great.”

“La energia del cuarto se me fue apenas llegue me cambiaron a otro cuarto y no sacan comida suficiente”

“We are there right now. My 7 year old can’t sleep because it sounds like a herd of elephants running rampant through the halls. When we checked in the lady at the counter was friendly, but then I heard her talking about us to a coworker because we used a credit card. The room was clean. The Bartender/Waiter was amazing. The food was mediocre. The pool and hot tub are nice, but I think there was too much chlorine. I don’t understand why they have so many balls in the pool. It got out of...

“The hotel is very charming inside from the chocolate chip cookies and popcorn to the lemonade and coffee bar. They had a great selection of breakfast items too. The hotel has a selection of board games and a sitting area to play, which was fun!. A few negatives; bathroom floor was dirty, like the tile needed to be deep cleaned. The bathroom door does not stay open and slams shut. You need to have a door stop. The entrance of the hotel has no awning to provide some protection from the rain....

“The staff were very friendly. Bedding wasn't the same as it was in the photos but it worked out just fine we had brought extra blankets in from the car. Breakfast was ok, not a lot of options but had a wonderful waffle and got back on the road. We would stay again if the in the area.”

“Very easy to access”

“Hotel reservation requests were not met. I made my reservation two weeks before my stay with a notation that the two rooms be adjoining. I even called the hotel directly to check that they could accommodate my request and I was assured that they would. Upon checking in I was told that two double queen adjoining rooms were no longer available. I was offered no compensation for the inconvenience and settled for rooms across the hall from one another. To make matters even worse the heat in one of...

“The room was clean and well appointed. We loved the vibe. The only minor issue was that the parking lot was not plowed so there was a few inches of snow in it. We would stay again! ”