Esterni
Controlla disponibilità

Recensioni per Holiday Inn Stevenage, an IHG Hotel

4 out of 5
Holiday Inn Stevenage, an IHG Hotel
St Georges Way, Fire Station, Stevenage, England

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 177 su 423 recensioni" "
Valutazione di 8 - Buono. 137 su 423 recensioni" "
Valutazione di 6 - Soddisfacente. 56 su 423 recensioni" "
Valutazione di 4 - Scarso. 27 su 423 recensioni" "
Valutazione di 2 - Terribile. 26 su 423 recensioni" "

8,6/10

Pulizia

8,2/10

Personale e servizio

8,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

2/10 Terribile

simon

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Ria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
close to train station, friendly staff most especially Sue of the restaurant/cafeteria.
Soggiorno di 5 notti a marzo 2024

10/10 Eccellente

Torben

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Torben Hansen Denmark
I stay at the hotel four days and everything was just perfect. After job bay a beer in the bar and sit doing some e- mails etc. People working at the hotel very frindly , and later go down and eat dinner. Food very good and proff service.
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Buono

Kathryn

Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Buono

Tom

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Soddisfacente

M

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

richard

Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Simon

Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

SONGMI

Soggiorno di 3 notti a novembre 2023
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Soddisfacente

Jessica

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
It served its purpose for one night. Not the most comfortable, and the previous pccupants underwear was still in the drawer
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Madeleine

Soggiorno di 1 notte a novembre 2023
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Soddisfacente

Alastair

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
No air con
Advertised with air con but set to hear so rooms uncomfortably hot. Otherwise good.
Soggiorno di 3 notti a novembre 2023

8/10 Buono

Carlos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was nice and clean. The rooms were a really good size for 2. Food and drink was a quite pricey but good quality and tasty. My only issue really was …and wasn’t parking. There are a select number of about 15 parking spots on site that are first-come-first-serve. But across a main dual carriageway road is a multi-storey that’s really cheap. So not a dealbreaker but not as convenient. And may suck a little during winter.
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Sallie

Soggiorno di 4 notti a ottobre 2023
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Soddisfacente

Rui

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Gifty

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Tim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Concert night out
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Olatunde

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

JULIE

Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Vitesh

Soggiorno di 1 notte a settembre 2023

6/10 Soddisfacente

Jodi

Viaggio di gruppo
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Reasonable
The clear/frosted doors to the bathroom I did not like. The fact that the website stated no cots available as well as an enquiry with staff prior to the trip meant we brought a cot with us yet then told on checking in this is an available service.. room was small IMO
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

chris

Soggiorno di 1 notte a settembre 2023
Risposta di Hotel management, il giorno 28 feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Buono

Elaine

Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Management, il giorno 14 set 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Jyoti

Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Management, il giorno 14 set 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Julie

Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Management, il giorno 14 set 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Buono

Gareth

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Entrance and area around was fine with a café and restaurant available till late, room service seemed to be offered. Reception and staff on duty were polite and welcoming in all areas. For the price rooms were little better than Premier Inn and bathroom was dirty in areas like walls and toilet had stains around the bowl
Soggiorno di 1 notte ad agosto 2023
Risposta di Hotel Management, il giorno 14 set 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

William

Soggiorno di 2 notti a luglio 2023
Risposta di Hotel Management, il giorno 14 set 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Jyoti

Soggiorno di 1 notte a luglio 2023
Risposta di Hotel Management, il giorno 14 set 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

ian

Soggiorno di 1 notte a luglio 2023
Risposta di Hotel Management, il giorno 14 set 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

katie

Soggiorno di 1 notte a luglio 2023
Risposta di Hotel Management, il giorno 14 set 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Soddisfacente

European

Soggiorno di 1 notte a luglio 2023

8/10 Buono

Emily

Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Kym

Harry Styles Weekender.
Arriving earlier than expected from Sunderland, the hotel reception team quickly provided us with options to pass the time, whilst working with housekeeping to have a room prepared, leave our luggage and park the car. Doesn’t sound like the extra mile, but after such a long journey, it was very comforting to have somebody take control and manage the situation. In the restaurant, the breakfast team provided excellent customer service, were friendly, polite and courteous, attending to our needs (even providing train timetables and advice on tickets) and of course an excellent breakfast.
Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Cherrelle

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I would stay here again
Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Kevin

Soggiorno di 1 notte a giugno 2023

6/10 Soddisfacente

Jesse

Soggiorno di 4 notti a giugno 2023

8/10 Buono

Bola

Soggiorno di 1 notte a giugno 2023

8/10 Buono

Steve

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
While the hotel can’t control external factors they’ve chosen their location, the dual carriageway main road the hotel sits on is the nicer than Stevenage town centre! Walking through it at night it’s literally full of rats from the dirt & debris. It’s all very concrete and oppressive, a place in urgent need of rejuvenation to match the quality of the hotel.
Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Friendly staff, clean and quality maintained rooms, great breakfasts
Soggiorno di 1 notte a giugno 2023

2/10 Terribile

Georgia

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e comfort della camera
So upon arrival was good then the staff made remarks over my daughter so I phoned downstairs the fire alarm fell off I wasn’t told about early breakfast on the Sunday so missed this and got told I couldn’t have a refund had to pay £50 for a tab I wasn’t able to order nothing as a lady opens a tab twice with out my consent over all not happy and would like a refund wouldn’t recommend had staff constantly coming up !
Soggiorno di 3 notti a maggio 2023

8/10 Buono

Andrew

Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Keith

Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Emma

Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Martin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic!! I don’t normally enjoy Holiday Inn but this one was amazing . Great hotel great service
Soggiorno di 1 notte a maggio 2023
Risposta di Hotel management, il giorno 18 mag 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

SHARON

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2023
Risposta di Hotel management, il giorno 18 mag 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Buono

Rajeev

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte ad aprile 2023
Risposta di Hotel management, il giorno 18 mag 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 Terribile

Pete

Soggiorno di 1 notte ad aprile 2023
Risposta di Hotel management, il giorno 18 mag 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn STEVENAGE. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Eccellente

Ed

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2023
Risposta di Hotel management, il giorno 18 mag 2023
Thank you for taking the time to tell us about your experience at Holiday Inn STEVENAGE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overnight stay
It was comfortable. Allocated the room I had requested together with the preference I had added. It was a very clean environment. Breakfast was lovely.
Soggiorno di 1 notte a febbraio 2023
Risposta di Hotel management, il giorno 27 feb 2023
Thank you for your stay with us at the Holiday Inn Stevenage and we really appreciate your time in sharing the rating.We are glad to see you have enjoyed your stay and look forward to welcome you again soon.Thanks and regardsHotel Management