Dear Adelia, thank you for your kind words regarding our Guest Services! Providing excellent service to our guests is our top priority, and we're thrilled to hear that we exceeded your expectations. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We're here to ensure that you have a wonderful stay with us, and we appreciate the opportunity to serve you.Kind regards,Customer Care Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear guest, we sincerely apologize for the disappointment you experienced during your stay with us. Providing exceptional cleanliness, service, and facilities is our priority, and we regret that we fell short of meeting your expectations. Your feedback is invaluable, and we will handle these issues promptly to ensure they are rectified. We are committed to improving our standards and hope to have the opportunity to regain your trust during your future visits. If there's anything specific we can do to enhance your experience, please don't hesitate to let us know. Thank you for bringing these concerns to our attention, and we look forward to welcoming you back soon.Kind regards,Customer Care Team

Dear Anthony, we sincerely apologize for the inconvenience you experienced during your stay regarding the desk clerks' availability, the condition of our amenities, and the accessibility of breakfast. Your feedback is invaluable, and we're committed to handling these issues to ensure a more seamless experience for our guests in the future. However, we're pleased to hear that you found the room spacious and well-maintained by our housekeeping team. We appreciate your understanding and willingness to give us another chance, and we'll work diligently to improve the areas you've mentioned. Thank you for choosing our property, and we hope to have the opportunity to exceed your expectations on your next visit.Kind regards,Customer Care Team

Dear Albert, we apologize for the inconvenience and discomfort you experienced during your stay. Your request for a quiet room was not met, and we understand the impact this had on your ability to rest and work effectively. It's disappointing to hear that the climate control in your room was inoperable, further adding to your discomfort. Please know that we take your feedback seriously, and we will share these issues with our team to ensure that similar situations are avoided in the future. Your satisfaction is important to us, and we appreciate your understanding. If you choose to stay with us again, please don't hesitate to communicate your needs and preferences so that we can ensure a more comfortable experience. Kind regards,Customer Care Team

Dear Vanda, we sincerely apologize for the unprofessional behavior you experienced from our staff member during your interaction. This is not reflective of the level of service we strive to provide to our guests. Please rest assured that we take your feedback seriously, and we will share this matter with our team to ensure that such incidents do not occur in the future. Your comfort and satisfaction are of utmost importance to us, and we deeply regret any inconvenience caused. If there is anything else we can do to make amends or assist you further, please do not hesitate to contact us directly.Kind regards,Customer Care Team

Dear Pat, we sincerely apologize for the inconvenience you encountered during your recent stay with us. It deeply saddens us to hear about the issues with the key card and the unpleasant smell in one of the rooms, as well as the maintenance issues with the toilet. We understand the frustration and discomfort these issues must have caused, and we regret any inconvenience it caused. However, we're pleased to hear that the rooms you were moved to were better, with comfortable beds and spacious bathrooms. Regarding the large dint marks on the door of the adjacent room, please accept our apologies for any uneasiness this may have caused. Your safety and security are of utmost importance to us, and we will share this immediately to ensure the safety and peace of mind of our guests. We appreciate your understanding and patience in this matter. Your feedback regarding the amenities is duly noted, and we will strive to improve in this aspect. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more seamless and enjoyable stay in the future. Kind regards,Customer Care Team

Dear Mark, we sincerely apologize for the negative experience you had during your stay. Your feedback is extremely valuable to us, and we will share these issues with our team immediately to ensure that they are resolved. Cleanliness and guest service are top priorities for us, and we regret that we fell short of your expectations in these areas. We understand your disappointment and assure you that we will take the necessary steps to prevent such issues from recurring in the future. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to regain your trust in the future. Kind regards,Customer Care Team

WE ARE EXTREMELY SORRY FOR THE INCONVENIENCE. WE WILL WORK HARD AND CHECK EVERY LOCK IN THE HOTEL.

WE ARE SORRY FOR THE AGE OF THE PROPERTY. WE CONTINUE TO UPGRADE IT. Thanks for staying with us.

Dear Roy, we appreciate your feedback and apologize for any inconsistency in the friendliness of our front desk staff. Providing excellent service consistently throughout the day is our goal, and we regret if your experience fell short during the daytime. Your comments will be shared with our team to ensure that all guests receive a warm and welcoming experience regardless of the time of day. We value your patronage and hope to have the opportunity to exceed your expectations on your next visit. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for bringing this to our attention.Kind regards,Customer Care Team

Thank you for staying with us and we appreciate yourkind words. Please come back soon so we can serve you again.

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Michele, thank you for bringing your experience to our attention, and we sincerely apologize for any inconvenience you faced during your stay. Cleanliness is a top priority for us, and we regret if we fell short of your expectations. Additionally, we apologize for any perceived rudeness from our night manager. This is certainly not the level of service we aim to provide, and we will handle this issue promptly with our staff. We appreciate your feedback, and if there are specific areas that require attention, please let us know, so we can make the necessary improvements. Your satisfaction is important to us, and we hope you will consider giving us another chance to provide you with a better experience in the future.Kind regards,Customer Care Team

Dear Sara, thank you for taking the time to share your experience with us. We're pleased to hear that you found the property to be average and clean. Additionally, we appreciate your kind words about our staff, and we're glad to know they were awesome and helpful. Your feedback is valuable, and it motivates us to continue delivering excellent service. If there's anything specific you enjoyed or if there are ways we can further enhance your experience, please feel free to let us know. We look forward to welcoming you back for another positive stay.Kind regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Sylvia, we appreciate your feedback and are glad to hear that you found value in your stay with us. Our apologies for the inconvenience caused by the broken ice machine. We will handle this issue promptly to ensure it doesn't affect future guests. Thank you for bringing it to our attention, and we hope to have the pleasure of hosting you again in the future.Kind regards,Customer Care Team

Dear Sridhar, thank you for taking the time to leave a review. We're pleased to hear that you had a good experience during your stay. If there are any specific areas where we can improve or enhance your experience further, please feel free to share your suggestions with us. We look forward to welcoming you back on your next visit.Kind regards,Customer Care Team

Dear Eriberto, we sincerely appreciate you taking the time to share your feedback with us. We strive to provide all our guests with exceptional experiences, and it is disheartening to hear that we fell short of meeting your expectations during your stay. Your comments regarding the cleanliness and condition of our facilities have been duly noted, and we assure you that we are taking immediate steps to handle these issues to prevent any recurrence in the future. Additionally, we are committed to enhancing our customer service training to ensure that all our staff members greet guests warmly and attend to their needs with the utmost professionalism. We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back in the future for a much-improved experience. If there is anything further we can do to assist you or if you would like to discuss your concerns in more detail, please do not hesitate to reach out to us directly.Kind regards,Customer Care Team

Dear Johana, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your positive feedback. We look forward to hosting you soon! Kind regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Espher, thank you for choosing to stay with us and for taking the time to share your positive feedback. We're delighted to hear that you found our parking facilities convenient and felt safe during your visit. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future. If you have any specific suggestions or preferences for your next visit, feel free to let us know. Once again, thank you for your kind words, and we look forward to hosting you again soon.Kind regards,Customer Care Team

Dear Susan, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Kind regards,Customer Care Team

Dear John, thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this and hope that you will allow us to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.Kind regards,Customer Care Team

Dear Guadalupe, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Kind regards,Customer Care Team

Dear Erick, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Kind regards,Customer Care Team

Dear Jean-Marc, thank you for taking the time to share your feedback with us. We appreciate your honest review, and we apologize for any shortcomings you experienced during your stay. We're sorry to hear that the breakfast did not meet your expectations, and we acknowledge the issues you've mentioned. We'll certainly share these concerns with our team to ensure we improve the quality of our offerings. We value your input, and we hope you'll consider giving us another chance to provide you with a better experience in the future. If there's anything specific you would like us to handle, please don't hesitate to contact us directly.Kind regards,Customer Care Team

Dear Jean-Marc, thank you for taking the time to share your feedback with us. We appreciate your honest review, and we apologize for any shortcomings you experienced during your stay. We're sorry to hear that the breakfast did not meet your expectations, and we acknowledge the issues you've mentioned. We'll certainly share these concerns with our team to ensure we improve the quality of our offerings. We value your input, and we hope you'll consider giving us another chance to provide you with a better experience in the future. If there's anything specific you would like us to handle, please don't hesitate to contact us directly.Kind regards,Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Victoria, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Kind regards,Customer Care Team

Dear Stephen, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Kind regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Christan, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Kind regards,Customer Care Team

Dear Kazi, we sincerely apologize for the unfriendly service you experienced during your check-in. Your wait and lack of explanation are not reflective of the level of service we aim to provide, and we understand the frustration this may have caused. Please be assured that we take your feedback seriously, and we will share this issue with our team to ensure that such incidents do not occur in the future. Your time is valuable, and we apologize for any inconvenience caused by the delay. If there's anything more you'd like to share or an opportunity for us to make amends, please feel free to reach out directly to our team. We appreciate your understanding, and we hope to have the chance to provide you with a much-improved experience in the future.Kind regards,Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Richard, thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest assessment of your experience, and we sincerely apologize for any inconvenience you encountered. We regret to hear about the issues you faced with the thin walls, weak cell phone reception, and Wi-Fi. Providing a comfortable and convenient environment for our guests is a top priority, and it's disappointing to learn that we fell short of your expectations in this regard. Your suggestion about blackout curtains and an expanded breakfast menu is noted, and we will certainly consider it as we continually strive to enhance our guest experience. Regarding the cleaning crew, we apologize for any disruption caused during your stay. We understand the importance of privacy, especially during meetings and calls, and we will work on implementing measures to minimize disturbances. We value your feedback, and your comments will be shared with our team for improvement. If there's anything specific you would like to discuss or if you have further details to share, please feel free to reach out to us directly. Once again, we appreciate your input, and we hope to have the opportunity to better serve you in the future.Kind regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Maria, it's wonderful to hear that you found our accommodations to be very clean and comfortable during your stay! Providing a pleasant and tidy environment for our guests is a top priority. Thank you for choosing us, and we hope to have the pleasure of welcoming you back soon.Kind regards,Customer Care Team

Dear Elizabeth, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Kind regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team