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Recensioni per Holiday Inn Suva, an IHG Hotel

4 out of 5
Holiday Inn Suva, an IHG Hotel
Victoria Parade, Po Box 1357, Suva

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 225 su 399 recensioni" "
Valutazione di 8 - Buono. 111 su 399 recensioni" "
Valutazione di 6 - Soddisfacente. 39 su 399 recensioni" "
Valutazione di 4 - Scarso. 15 su 399 recensioni" "
Valutazione di 2 - Terribile. 9 su 399 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

karishma

Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Isoa

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My stay at The Holiday Inn was truly delightful. The staff, from Litia and Sala at the front desk to Josevata the duty manager, went above and beyond to ensure a memorable experience. Viliame and Peni provided excellent service as porters, and the dining experience was outstanding thanks to Nemani, Apenisa, and Seba. Amani, the bartender, crafted exquisite cocktails for a touch of luxury in the evenings. The security team, led by Semisi, Mele, and Seba, ensured my safety and comfort throughout my stay. Overall, my experience at The Holiday Inn was amazing, thanks to the exceptional service of the talented staff. I highly recommend this hotel for a luxurious and memorable stay. Many thanks to the entire team for making my visit truly special.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 Eccellente

karishma

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
Excellent environment
Soggiorno di 1 notte a marzo 2024

8/10 Buono

John

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was great
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Jose

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Every body was very friendly
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 17 mar 2024
Dear Jose,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 Eccellente

Sai

Mi è piaciuto: Personale e servizio e servizi
The hotel needs to have special needs facilities like wheelchair doors, pavement and lift for elderly guests
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 10 mar 2024
Dear Sai, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.At our hotel, we strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. We deeply regret that we fell short of meeting your expectations, and we take your concerns seriously. Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly on 3301600 so that we can personally assist you with any further concerns or requests.Warm regards,

10/10 Eccellente

Shabina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Awesome housekeeping staffs, porters n customer service. sakei is very friendly.my son was very comfortable there n we sure to come to holiday inn. Thank you
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 10 mar 2024
Dear Shabina, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 Eccellente

Shabina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was my son’s birthday n the staff sung a surprise happy birthday which he really enjoyed. Staffs are amazing, very friendly n helpful. Full of smiles. My sister Spent a night with n the staffs were so friendly with too. I will surely come back to Holiday Inn. Thank you
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 10 mar 2024
Dear Shabina, It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!

10/10 Eccellente

Dinesh

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very helpful and very kind. Our TV didn’t work they moved us in better room and view Very friendly
Soggiorno di 4 notti a febbraio 2024
Risposta di General Manager, il giorno 10 mar 2024
Dear Dinesh, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!Warmest regards,

10/10 Eccellente

Warsha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staying at Holiday Inn was amazing!! The staff was alwayd assisting us and taking care of us. It felt like home away from home. Would definitely book another when visiting fiji
Soggiorno di 6 notti a dicembre 2023
Risposta di General Manager, il giorno 7 feb 2024
Dear Warsha, It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 Eccellente

Faylene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Never disappoints! My family and i loved our stay here
Soggiorno di 4 notti a dicembre 2023
Risposta di General Manager, il giorno 7 feb 2024
Dear Faylene, Thank you for taking the time to share your positive experience. We're delighted to know that you enjoyed your recent stay. It was our pleasure to host you, and we look forward to your next visit!

10/10 Eccellente

Amble

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel
Excellent staff and outstanding service.
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 10 mar 2024
Dear Amble, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!Warmest Regards

10/10 Eccellente

Barbara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Nunia, il giorno 6 mar 2024
Bula Barbara,Thank you for choosing to stay with us.Looking forward to welcome you all back in the near future.

10/10 Eccellente

RESHMI MALA, Sigatoka

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 2 notti a gennaio 2024
Risposta di Nunia, il giorno 6 mar 2024
Bula Reshmi,Thank you for choosing to stay with us.Looking forward to welcome you all back in the near future.

10/10 Eccellente

Neomai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great warm welcome by the staff
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Rakesh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023

10/10 Eccellente

Deresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bula!
The staff is very friendly, the rooms are nice & the breakfast buffet is amazing!
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Chantelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Robyn

Viaggio di gruppo
Mi è piaciuto: Pulizia e servizi
Soggiorno di 5 notti a dicembre 2023

10/10 Eccellente

Frank

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent stay.
Very nice stay at Holiday Inn Suva. Room is very clean. Staff at check in very friendly, bell and security was always available to help when going into Suva.
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 27 dic 2023
Dear Frank, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

8/10 Buono

Razia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a settembre 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Anare

Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Stephanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our first time staying here and we loved it! The staff were very attentive and friendly. We will be back!
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Jon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
One of the best in Suva
Great location and super friendly staff. The AC was a little warm one night, but highly recommended.
Soggiorno di 4 notti a ottobre 2023
Risposta di General Manager, il giorno 21 ott 2023
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

6/10 Soddisfacente

Sanjev

Viaggio con la famiglia
Not good
Soggiorno di 5 notti a ottobre 2023

10/10 Eccellente

Hana

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall very happy supper friendly and suitable for everyone including families
Soggiorno di 4 notti a ottobre 2023

8/10 Buono

Monita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very easy access to everything
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 15 ott 2023
Dear Monita,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 Eccellente

Kalolaine

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great short stay at Holiday Inn. Room well managed and clean. The breakfast at this time around was average not like it used to be before. Few staff at the cafe were not as accomodating maybe the typical reactions to Polynesian guest, not sure but please be nice next time. Overall was a great stay. Vinaka
Risposta di General Manager, il giorno 15 ott 2023
Dear Kalolaine,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warm regards,

10/10 Eccellente

Salma

Excellent stay The staff here will give you the unconditional love through your stay A very unique true Fijian hospitality.
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 7 ott 2023
Dear Salma, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

6/10 Soddisfacente

sheena a., San Mateo

Mi è piaciuto: Personale e servizio
Staff was extremely helpful
Soggiorno di 7 notti ad agosto 2023
Risposta di General Manager, il giorno 7 ott 2023
Dear Sheena,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Highly recommend!
Wonderful stay. Friendly staff. Clean room. Beautiful patio with a pool and view of the ocean. Outstanding breakfast buffet for a reasonable price. Would definitely stay again.
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 2 ott 2023
Dear Daniel, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 Eccellente

Rachel

Soggiorno di 4 notti a settembre 2023

10/10 Eccellente

Radhika

Soggiorno di 1 notte ad agosto 2023

6/10 Soddisfacente

Azim

Tropical Setting - laid back Bathroom needed work in the tub Room selection
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 9 set 2023
Dear Azim, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.At our hotel, we strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. We deeply regret that we fell short of meeting your expectations, and we take your concerns seriously. Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warm regards,General Manager.

10/10 Eccellente

Steven

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The best aspect was the friendly staff. Then I would say the clean modern room and the wide range of food available for breakfast.
Soggiorno di 8 notti ad agosto 2023

10/10 Eccellente

Shameel

Soggiorno di 3 notti ad agosto 2023

10/10 Eccellente

Rodney

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and comfortable
My trip was great the room was clean but shower could have been cleaned a little better. My stay was nice and I would highly recommend this hotel to anyone.
Soggiorno di 7 notti ad agosto 2023
Risposta di General Manager, il giorno 24 ago 2023
Dear Rodney, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Warmest regards,

8/10 Buono

Ling

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2023

10/10 Eccellente

Seema

Soggiorno di 2 notti ad agosto 2023

6/10 Soddisfacente

Daisy

Viaggio con la famiglia
Staff are friendly but service is very very slow. Coffees and drinks takes an hour. Table reset and cutlery request takes 2-3 reminders. Room was not ready at 2pm checkin. Checkout was a drama.Front desk staff tried to falsely charge us for room service. It took a police officer to help sort out the invoices. Staff couldn't produce the cctv evidence of room service. We were out for the night and apparently someone ordered room service. Didnt have our signature or any evidence to back up staff claim. Very disappointing after years of staying at Holiday Inn.
Soggiorno di 2 notti ad agosto 2023

6/10 Soddisfacente

Anton

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti ad agosto 2023

10/10 Eccellente

faisal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lots of halal options made our stay
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 9 ago 2023
Dear Faisal, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di General Manager, il giorno 10 ago 2023
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

6/10 Soddisfacente

Davindar

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Overall had a good stay which is expected in ihg/Holiday Inn Suva,,it’s been there for yrs and have been there in 1993,2018, and most recently in end July 2023. PROS- 1. updated with Wi-Fi features as a (comp) for some rooms of course. 2.Close to everything you want, it’s downtown Fiji, duh!. 1.Cons- water area rooms have dirty sea water smell at times 2.Cons- staff did serve in that area as we stayed days there,, had to walk up to bar after second trip there, it’s a hike,, I gave up and apologizes came like the fish when hide hits at that spot. I would recommend,, best of both worlds!!
Soggiorno di 2 notti a luglio 2023
Risposta di General Manager, il giorno 7 ago 2023
Dear Davindar,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warmest Regards,

10/10 Eccellente

Josua

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy access very close to the city and walkable
Soggiorno di 6 notti a luglio 2023
Risposta di General Manager, il giorno 5 ago 2023
Dear Josua, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

8/10 Buono

Alastair

Soggiorno di 2 notti a luglio 2023

8/10 Buono

Anshu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely base to explore Suva. Stroll to the city malls and shops. Friendly and efficient staff.
Soggiorno di 2 notti a luglio 2023
Risposta di General Manager, il giorno 1 ago 2023
Dear Anshu, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,

10/10 Eccellente

Sereana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2023
Risposta di General Manager, il giorno 1 ago 2023
Dear Sereana, Thank you for taking the time to rate our services about your stay at our hotel. Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest Regards,