Piscina stagionale all'aperto

Recensioni per Clarion Pointe Sylva near Cherokee Area

2.5 out of 5

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 165 su 278 recensioni" "
Valutazione di 8 - Buono. 70 su 278 recensioni" "
Valutazione di 6 - Soddisfacente. 17 su 278 recensioni" "
Valutazione di 4 - Scarso. 16 su 278 recensioni" "
Valutazione di 2 - Terribile. 10 su 278 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Martha

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
My trip was to watch baseball with my grandson and his club team from University of Tennessee. He had an emailed confirmation and signed contract but was told by desk clerk he would have to speak with the person who provided the contract. As it happened-the staff member was not working on check-in day. The clerk flatly told him that the 9 rooms he had both confirmed and had the signed email contract. I asked for a manager and he said there wasn’t one. After several tense minutes(around 15) that he had spoken with Megan Orr and proceeded to scan room keys for the team. He never apologized for any inconvenience nor did he say thank you for staying there upon our departure. On top of this- at 11:30 or so the fire alarm went off. I called the front desk asking what was going on and was told they thought someone had pulled a fire alarm. In fact- a dryer had caught on fire on the floor below mine. Everyone made their way out without any communication from anyone on staff at the property. Very lackluster service. Training needs to be looked into. Especially when it involves possible evacuation in an emergency.
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Emily

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our room was filthy. There was no shampoo or body wash in the room and I didn’t realize it until I was in the shower so I couldn’t get clean. Then I went to call housekeeping to get shampoo and there was no button on the phone to CALL housekeeping or the front desk. The room was dirty and uncomfortable and the fire alarm went off at 10:45 pm and we were locked out for an hour. Absolutely horrible experience.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 30 apr 2024
Dear Guest,I apologize sincerely for the disappointing experience you had during your stay. Your feedback is extremely valuable, and I'm sorry we fell short of your expectations. Rest assured, we will address these issues promptly to ensure improvements are made. Please accept our apologies, and we hope to have the opportunity to regain your trust in the future.

10/10 Eccellente

Stephanie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet and clean with super comfortable beds!
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 25 apr 2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Comfortable beds, clean rooms, and a convenient location are all key aspects of a great hotel experience, and we're glad we could deliver on those for you. Thank you for sharing your positive feedback, and we hope to welcome you back again in the future!

10/10 Eccellente

Brooklynn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay quiet close to amenities
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 17 apr 2024
Dear Guest,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay and found our location convenient to nearby amenities. Providing a comfortable and convenient experience for our guests is what we aim for. We look forward to welcoming you back soon!

6/10 Soddisfacente

HAELIM

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 17 apr 2024
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Scarso

Ashleigh

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The elevator wasn’t working when we got there and we were in the 4th floor. Heat didn’t work in our room. Also property didn’t specify we would be charged a nightly fee four our dog, found that out during check in. We will not stay here again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 15 apr 2024
Dear Guest,We regret that you had an unpleasant experience at our property. The charges for pets are mentioned on our website and at the hotel. So we apologize if you missed them while reserving our hotel room. Our team hopes to serve better next time!

4/10 Scarso

Clotilde

There was an old dirty pair of men’s boxers under our sink, upon arrival. Staff was not extremely friendly.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 15 apr 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quick check in. Staff was really nice and helpful. Would definitely recommend staying here.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 15 apr 2024
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

4/10 Scarso

Barbara

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Not a good experience. The room was clean but heat/ac was loud and hard to find comfortable temperature. Drink machine was broken. Elevator was out of order. My room was on the 4th floor. Not a good value for me.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 15 apr 2024
Dear Guest,Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will investigate this issue and will take the required measures. We hope to serve you better next time.

10/10 Eccellente

Maria

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean rooms and bathrooms, nicely furnished.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 13 apr 2024
Dear Guest,Thank you for your feedback! We're glad you appreciated the cleanliness and furnishings of our rooms and bathrooms. We're committed to maintaining high standards for our guests' comfort and satisfaction. We hope to see you again soon!

8/10 Buono

Richard, Marston

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 13 apr 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Buono

Katrina

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and updated room. Bathroom fully supplied. Offers Wifi password and breakfast. Very nice for overnight.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay with us and found our clean and updated rooms and complimentary amenities satisfactory. We appreciate your patronage and hope to welcome you back for another comfortable stay in the future.

4/10 Scarso

Lisa

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
I called for early check in and was greeted by Randy, I told him my name and he put me on hold. I hung upand called again, Randy ansered and asked if I could hold. I was put on hold for 30 minutes. While on the phone i drove to hotel. When I arrived there were two cars in the parking lot, no on in the lobby and a young lady at the desk. I approached the desk to check in and the young lady told me that she was training and che would have to get someone else to check me in. I stood there with my phone with the call still on hold and was checked in by Randy, the person answered the phone. Randy never smiled, didn't verify my ID, and was in general unfriendly. Upon leaving I left a sweatshirt in the room. I called back 2 hours after I left and asked them if they could check the room. They said no that I would have to wait until after they were cleaned. I had left town so sent my son by to check at 4 they said he would have to check back. He went back again later and said nothing showed up. While the hotel was clean and convenient the staff was terrible. I am a realtor and have worked with the public for 19 years and would never be successful if I treated my clients like this.
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 6 apr 2024
Dear Guest,Thank you for sharing your recent experience at our hotel. We are truly sorry to hear about the issues you encountered, as they do not reflect the high standards of service we strive to maintain. We have thoroughly investigated your concern, regarding the missing sweatshirt, and unfortunately, despite our efforts, it was not located. Rest assured, guest satisfaction is our utmost priority, and we deeply regret any disappointment caused during your stay. We sincerely hope for the opportunity to make amends and regain your trust in our hospitality.

8/10 Buono

Anne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 29 mar 2024
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Eccellente

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that the property is not surrounded by other businesses. Yes, you have to drive to get food, but that means no traffic noise. The highway is near but we never heard the traffic noise. All staff was friendly and helpful. Breakfast was simple but had something warm to eat. Our room was clean and comfortable.
Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 26 mar 2024
Dear Guest,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!

10/10 Eccellente

Lynn

Mi è piaciuto: Condizioni e dotazioni della struttura
Staff
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 21 mar 2024
Dear Guest,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Eccellente

Maria, Houston

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beds were comfortable, staff checked us in right away, convenient location for reason we stayed.
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 19 mar 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 Eccellente

Loretta, Linden

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice room. Very nice view .
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 17 mar 2024
Dear Guest,Thank you for your kind words! We're delighted that you enjoyed your room and the view. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We're here to ensure you have a wonderful stay.

10/10 Eccellente

Aiden

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean hotel . And good customer service.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 26 feb 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you found our hotel clean and that you received good customer service during your stay. Providing a clean and welcoming environment, along with excellent customer service, is our top priority. We appreciate your business and hope to have the pleasure of welcoming you back in the future!

10/10 Eccellente

Danielle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The rooms are clean and updated. The beds are very comfortable. We’ve stayed here before when visiting WCU and will choose to stay here every visit in the future too.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 26 feb 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you found our rooms clean, updated, and comfortable during your stay. We're especially pleased that you enjoyed our comfortable beds. Your loyalty means a lot to us, and we look forward to welcoming you back each time you're in the area.

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The place is very nice, there is just nothing around it really for four or five miles
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 8 feb 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Eccellente

Trina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff is always friendly and the beds are very comfortable. Very clean too.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 6 feb 2024
Dear Guest,We are thrilled to know that everything was to your liking. Hearing about positive experiences from guests like you is always a delight. We hope to have the chance to serve you again on your next visit.

10/10 Eccellente

Blake

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 29 gen 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Scarso

Roger, Columbus

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The front desk clerk at check in was great. The room was okay,although I was a little concerned about the cleanliness of the bed. Breakfast was disappointing. The choices were cereal, biscuits and gravy, waffles, two flavors of yogurt, and an apple. Coffee and tea. No real protein choices. At checkout, a sign with “Back in 10 minutes.” No idea when it was placed or how long it would be before someone returned. The property is located along a busy, divided highway with no food/restaurants nearby. Was sadly disappointed with my stay and felt that little effort is put toward customer satisfaction. Would not recommend.
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 19 gen 2024
Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the shortcomings you experienced during your stay. Rest assured, we take your concerns seriously and will address them promptly. We appreciate your valuable input and the opportunity to improve. We'd love the chance to make it up to you on a future visit.

10/10 Eccellente

Summer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 14 gen 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 9 gen 2024
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Alexandra

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 3 gen 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 Eccellente

Apolinar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything is so good nice people clean room I like it
Soggiorno di 4 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 3 gen 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 Buono

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 3 gen 2024
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Eccellente

Monal

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
CLEAN facility and friendly staff.
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 3 gen 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Eccellente

MARC

Soggiorno di 4 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 22 gen 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 31 gen 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 29 dic 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Buono

Sheryl

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The tv has always been on the blink in the last 3 times we have stayed. My husband fiddled with the cord in back and got it to improve this last stay.... they offered to move us to another room but that is hard when you are already settled in for the night! We reported this problem with every stay.
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 28 dic 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Buono

Jeffrey, Roaring Gap

Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 9 gen 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Buono

Derrick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 18 dic 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Eccellente

Shara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean rooms, wonderful staff that was super friendly with check-in.
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 14 dic 2023
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and appreciated our clean rooms and friendly staff during check-in. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future.

6/10 Soddisfacente

Suzanne

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This was our second stay at Clarion Pointe, Sylva. It is a friendly and attractive hotel, convenient to WCU and surrounding areas, but in a quiet location. The only negative feedback we had was that we found a dirty pair socks beside our bed, left from a previous customer. This then made me question the cleanliness of other parts of the room. There were no other signs of the room not being properly cleaned, however that did leave a negative impression.
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 11 dic 2023
Dear Guest,Thank you for choosing Clarion Pointe for your stay and for providing valuable feedback. We appreciate your kind words about our friendly and attractive hotel. I sincerely apologize for the oversight with the socks – this is not reflective of our standards. Rest assured, we are addressing this issue to ensure it doesn't happen again. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

2/10 Terribile

Craig

Way overpriced
Soggiorno di 2 notti a ottobre 2023
Risposta di Sophia CSR, il giorno 12 dic 2023
Dear Guest,We are sad to see this rating and would like to know more about your experience so we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 Soddisfacente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 10 dic 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Eccellente

Chris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Super.comfortable beds, queen sized. Breakfast was excellent amd.staf were very friendly and efficient.
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 6 dic 2023
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Eccellente

Lori

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Sophia CSR, il giorno 2 dic 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Buono

Julia

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and nice
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 28 nov 2023
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your lovely feedback. We are eager to see you again.

2/10 Terribile

Alena

Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 28 nov 2023
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Eccellente

Aaron

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property for the price! Met all expectations
Soggiorno di 2 notti a novembre 2023
Risposta di Sophia CSR, il giorno 26 nov 2023
Dear Guest,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Eccellente

Joshua

Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 14 dic 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Eccellente

Alice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Absolutely loved our experience!
My Hubby and Son said everything was amazing, including the condition, breakfast, rooms, service etc...!!!
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 23 nov 2023
Dear Guest,On behalf of our entire staff, we thank you for your business and your comments. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy check in. Friendly staff.
Soggiorno di 2 notti a novembre 2023
Risposta di Sophia CSR, il giorno 23 nov 2023
We get inspired by the great feedback and comments we receive from the guests like you! Our Team thanks you for your support and are so glad we were able to provide you with a pleasant experience. We assure you the best of our services at all times.

10/10 Eccellente

Alan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay! Room was large and clean. The only complaint I have is that bed needs a new mattress. I felt like I was in a hole.
Soggiorno di 2 notti a novembre 2023
Risposta di Sophia CSR, il giorno 20 nov 2023
Dear Guest,A hearty thanks for your review with generous appreciation. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

8/10 Buono

Billy

Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 10 dic 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.