Parco della struttura

Recensioni per Hyatt Place Busch Gardens

3 out of 5
Hyatt Place Busch Gardens
11408 N 30th St, Tampa, FL

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 602 su 1177 recensioni" "
Valutazione di 8 - Buono. 279 su 1177 recensioni" "
Valutazione di 6 - Soddisfacente. 158 su 1177 recensioni" "
Valutazione di 4 - Scarso. 65 su 1177 recensioni" "
Valutazione di 2 - Terribile. 73 su 1177 recensioni" "

8,4/10

Pulizia

8,8/10

Personale e servizio

8,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

8/10 Buono

Piter alessandro

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Ummmm
Posizione sfavorevole vicinissimo al treno e in una zona depressa
Soggiorno di 2 notti a dicembre 2021
Risposta di Customer Service, il giorno 5 gen 2022
Grazie per la recensione dell'8/10, Piter! È eccellente che ti sia piaciuto così tanto il tuo tempo con noi! Siamo lieti che tu abbia apprezzato il nostro hotel. Teniamo molto alla felicità e alla soddisfazione dei nostri ospiti, quindi affronteremo le tue preoccupazioni riguardanti la nostra area circostante e le misure di sicurezza con il nostro team che va avanti. Puntiamo all'eccellenza, quindi non vediamo l'ora di condividere presto un'esperienza ancora migliore con voi!

8/10 Buono

Antoine

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 29 apr 2024
Thank you for the great rating, Antoine!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Place Tampa/Busch Gardens. We'd like to share an even better experience with you soon.

8/10 Buono

lissette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to many amenities
Soggiorno di 6 notti a marzo 2024
Risposta di Customer Service, il giorno 29 apr 2024
Lissette, it's wonderful to hear that you appreciated the Hyatt Place Tampa/Busch Gardens' proximity to numerous conveniences. We strive to offer the most convenient and accessible experience for our guests. Your feedback is appreciated and we hope to have the pleasure of hosting you again in the future.

10/10 Eccellente

Tyrone

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff and breakfast
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Tyrone, it's absolutely delightful to hear about your experience at Hyatt Place Tampa/Busch Gardens. Our team members and the breakfast we offer are indeed some of our main highlights and we're thrilled they enhanced your stay. We can't wait to welcome you back soon.

10/10 Eccellente

Christian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
saubere Zimmer. kostenloser Shuttle zu Busch Gardens. Parkplatz kostet extra. Frühstücksraum war nicht sauber und wenige Sitzmöglichen beim Frühstück.
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Christian, vielen Dank für Ihren Aufenthalt im Hyatt Place Tampa/Busch Gardens. Wir freuen uns, dass Ihnen die Sauberkeit Ihres Zimmers und unser kostenloser Shuttle zu Busch Gardens gefallen haben. Wir freuen uns über Ihr Feedback zum Frühstücksbereich und werden es sicherlich nutzen, um das Erlebnis unserer Gäste in Zukunft zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, damit Sie diese Verbesserungen in Aktion sehen können.

8/10 Buono

Keri

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Keri, thank you for leaving a rating for your stay at the Hyatt Place Tampa/Busch Gardens. We're pleased your stay met your expectations. If you have any comments or suggestions that could help us make the experience even better next time, feel free to share. We look forward to welcoming you back on your next visit to Tampa.

10/10 Eccellente

Kylie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay! Great customer service and care
Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 23 apr 2024
Kylie, thank you for your kind words. It's terrific to hear about your fantastic experience at Hyatt Place Tampa/Busch Gardens. We take pride in our exceptional customer service and care. We hope to have the opportunity to host you again on future visits to Tampa. Safe travels!

8/10 Buono

james, Naples

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I absolutely hated the QR code registration just to park, when I was arriving after a long trip. Breakfast was close to inedible !!
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 21 apr 2024
James, it's disappointing to hear about your experience with the parking registration process. We aim for this to be a seamless feature for our guests, and your feedback will be invaluable in making improvements. Regarding breakfast, we're sorry to hear it didn't meet your expectations. Your feedback shall be considered for refining our culinary offerings. We hope for another chance to provide a more satisfactory stay.

4/10 Scarso

Guy Raymond

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Hidden charges for parking with unresponsive staff.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 19 apr 2024
Guy Raymond, it's disheartening to hear about the unexpected charges and your impression of our team. Ensuring clear communication of any additional fees is important to us. It's equally crucial our team is attentive. We appreciate your feedback, and it will certainly guide us in improving our guest services.

10/10 Eccellente

jorge

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice stay ...
Soggiorno di 3 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Jorge, it's wonderful to hear you had an enjoyable experience at Hyatt Place Tampa/Busch Gardens. Thank you for choosing us as your accommodation choice. We are excited to welcome you back on your next visit!

10/10 Eccellente

Carminda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 15 apr 2024
Carminda, thank you so much for your encouraging remarks. We're thrilled that you had a wonderful experience at Hyatt Place Tampa/Busch Gardens. We hope to welcome you back soon for another great visit.

4/10 Scarso

Menachem

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Everyone was nice there but the room looked and felt like it hadnt been uodated in 50 years
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 15 apr 2024
Menachem, we appreciate your comment about our courteous team members. We're sorry the décor of your room did not meet your expectations. It's disheartening when any part of our guest's visit falls short, and we acknowledge the importance of modern and comfortable surroundings for a satisfying stay. We hope you'll choose to stay with us again so we can provide you with a more satisfactory experience.

6/10 Soddisfacente

Bruce Edward Dulong

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio
Like the restaurant/ bar walking distance. Like the breakfast buffet. Liked the shuttle to Busch gardens. Liked the clean room. Didn’t like you have to pay for parking at the hotel, that was a first. Wouldn’t have booked had I known. Didn’t like front desk advertising Busch garden ticket prices and provided them. They couldn’t provide them, then told us they were cheaper online. They were $20 each more online and wasted my time getting them. After all, this place is Hyatt Place Busch Gardens? Perhaps lose the Busch garden part from your name. Didn’t like I had to take the cover off the toilet a few times a day and shake the fill valve to get the toilet to fill.
Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 15 apr 2024
Bruce Edward Dulong, we appreciate your feedback and are pleased to hear that you enjoyed the ease of access to the restaurant and bar, our breakfast buffet, shuttle service to Busch Gardens, and the cleanliness of your room. We take note of your observations about the parking fees, ticketing for Busch Gardens, and an issue with your bathroom facilities. We are improving on these specific aspects to deliver a seamless experience to our guests. Please rest assured, the points mentioned in your critique are being addressed. We hope to have the opportunity to welcome you back soon.

10/10 Eccellente

Faye

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 15 apr 2024
Thank you for the 5/5 rating, Faye!It's excellent you enjoyed your time at Hyatt Place Tampa/Busch Gardens so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Eccellente

Mary

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice location
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 13 apr 2024
Thanks for the fantastic review, Mary!We're happy you enjoyed your time with us so much at Hyatt Place Tampa/Busch Gardens! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon!

10/10 Eccellente

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 11 apr 2024
Carol, we are thrilled to hear you enjoyed your stay at Hyatt Place Tampa/Busch Gardens. Our team aims to provide a great experience for our guests. Looking forward to having you with us again soon.

10/10 Eccellente

Gretchen

Soggiorno di 5 notti ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Gretchen, it's phenomenal to see your perfect score! We're thrilled your stay at Hyatt Place Tampa/Busch Gardens met your expectations. Your satisfaction is our joy, and we hope we'll have the pleasure of welcoming you back again soon.

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 9 apr 2024
Paul, the team at Hyatt Place Tampa/Busch Gardens appreciates your excellent rating and is grateful for your support. We look forward to the pleasure of hosting you again in the future.

4/10 Scarso

Nelson Enrique

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This location was quiet and private , yet still close to shopping , dining and main attractions which are all positives. Staff was friendly and helpful. Negatives - room was dirty; not properly cleaned. Found many hairs and little trash throught the room. Counters had streaks and sticky parts. The worst part was the air quality. That room needed either an air purifier , ac filter change or both plus a good clean. Only place they seemed to clean was the bathroom, kinda.
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 8 apr 2024
Nelson, we appreciate you taking the time to share your thoughts. It's pleasing to learn you found our location convenient and our team members friendly and helpful. However, we are sorry to hear about the cleanliness concerns you've shared. We strive to maintain a high standard of hygiene for all rooms, and it's disappointing to hear we didn't achieve this during your stay. We assure you that we're persistent about improving our cleanliness process. This feedback will be useful in refining our housekeeping routines going forward. We hope for a future opportunity to deliver a more satisfactory experience.

10/10 Eccellente

Nidia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice restaurants near
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 8 apr 2024
Nidia, we're thrilled to hear that you appreciated the diverse dining options around Hyatt Place Tampa/Busch Gardens. We hope the local cuisine enhanced your overall visit with us. Should your travels bring you back to Tampa, we'd be delighted to host you again. Safe travels!

6/10 Soddisfacente

Tammy

Mi è piaciuto: Pulizia e personale e servizio
I think this property may be one of the original Hyatt Places.
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 7 apr 2024
Tammy, thank you for choosing to stay with us. We pride ourselves on offering a unique and enjoyable experience at our venue. We're looking forward to welcoming you back.

6/10 Soddisfacente

Jose Rafael

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e servizi
The breakfast was terrible, a complete mess!
Soggiorno di 6 notti a marzo 2024
Risposta di Customer Service, il giorno 5 apr 2024
Jose, genuine thanks for reaching out with your feedback regarding your recent dining experience. We understand the quality and presentation of the breakfast did not meet your expectations. Your comments have been shared with our food and beverage team to enhance our future guest's experience. We certainly hope for the opportunity to better serve you in the future.

10/10 Eccellente

Benny

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The overall staff was great from check in to check out
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 5 apr 2024
Benny, we're thrilled to read your praises about Hyatt Place Tampa/Busch Gardens. We believe that a smooth check-in and checkout experience sets the tone for a fantastic visit and your recognition of our team members' efforts is very gratifying. We eagerly anticipate your next visit.

10/10 Eccellente

Mai

Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 25 apr 2024
Mai, it's thrilling to know you had an exceptional stay at Hyatt Place Tampa/Busch Gardens. Our team thanks you for taking time to share this perfect rating on Expedia. We look forward to hosting you again in the near future.

10/10 Eccellente

Marline

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 5 apr 2024
Marline, thank you for your top rating of Hyatt Place Tampa/Busch Gardens. We're delighted that you had a positively memorable experience with us. We greatly appreciate your support and hope to welcome you back for another excellent stay in the future.

8/10 Buono

Terria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I loved the convenience and the staff were amazing.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 5 apr 2024
Terria, it's wonderful to hear you appreciated the handy location of Hyatt Place Tampa/Busch Gardens and found our colleagues to be amazing. We strive to deliver a guest experience that is both pleasing and memorable. Your kind words are much appreciated and we hope to serve you again in the future.

8/10 Buono

Victoria

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 5 apr 2024
Victoria, thank you for rating your stay at Hyatt Place Tampa/Busch Gardens. We're happy you chose our hotel and hope you had an enjoyable experience. Next time, feel free to share your feedback in more detail. We look forward to welcoming you back in the future!

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great i would stay there again
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Mark, thank you for your high praise! We're thrilled to hear that you had such a fantastic experience at Hyatt Place Tampa/Busch Gardens. It fully warms our hearts to know that you're considering staying with us again. We're definitely ready to welcome you back for another great encounter.

6/10 Soddisfacente

Faith

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
We appreciate the feedback, Faith.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

2/10 Terribile

Yelena

Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 22 apr 2024
We appreciate the feedback, Yelena.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

8/10 Buono

Conny, Miami

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
GREAT AND FRIENDLY STAFF! ROOMS NEED MORE ATTENTION IN CLEANLINESS THO.
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Conny, thanks for sharing your feedback about the Hyatt Place Tampa/Busch Gardens. We're pleased to hear that you found our team members to be welcoming. However, it's regrettable that our housekeeping did not meet your standards. Rest assured, we continually aim to improve our offerings and appreciate your comment. We hope to welcome you back in the future.

4/10 Scarso

Erin

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e servizi
Not located in a great neighborhood…rooms are VERY dated and bathroom is TINY. Pool is essentially in the parking lot.
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Erin, we're sorry to hear that some aspects of your visit didn't meet your expectations particularly concerning the location, decor, bathroom size, and the pool placement. Please know our aim is always to provide a comfortable stay in an inviting setting, and we continually work on facility improvements to meet this goal. We appreciate your feedback and hope we have another opportunity to serve you better in the future.

10/10 Eccellente

Maykol

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Paying for parking is definitely a tough one … But Overall great location.
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Maykol, we appreciate your constructive feedback. Although some aspects such as parking came off as unexpectedly challenging, it's uplifting to hear you enjoyed our prime location. At the Hyatt Place Tampa/Busch Gardens, we are always striving to provide an excellent stay for our guests. We hope to host you again in the future and offer an even better experience. Thank you once again.

8/10 Buono

Shavonne

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is literally up the street from Busch Gardens, l took my kids for spring break and very convenient and the staff was very friendly and helpful.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 1 apr 2024
Shavonne, we're glad to hear that the Hyatt Place Tampa/Busch Gardens' location advantage worked perfectly for your spring break plans. It's rewarding to know that our team members added convenience to your stay. We strive to provide an enjoyable experience for all our guests, and your feedback is a testament to that. Looking forward to having you and your family with us again.

10/10 Eccellente

Cesar

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was in dire need to use a computer. I was lucky they had one in the lobby. It really helped in a family emergency. Thank you, thank you, thank you!
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Cesar, it's truly wonderful to hear how handy you found our facilities at Hyatt Place Tampa/Busch Gardens during your time of need. We always aim to meet our guests' needs in any situation, and we're genuinely delighted that we could assist in this case. Should you ever need to stay in Tampa again, we hope to welcome you back at Hyatt Place Tampa/Busch Gardens.

6/10 Soddisfacente

Deanne K

Viaggio con la famiglia
Housekeeping only came once during my 4 night stay and I had to ask for towels and for the trash to be emptied.
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 30 mar 2024
Deanne, we appreciate your feedback. It's unfortunate to know that your stay was inconvenienced by housekeeping irregularities. Typically, our team members prioritize maintaining cleanliness and ensuring guests have sufficient amenities. We're sorry we missed the mark in your case. Thanks for bringing it to our attention so we can make improvements.

8/10 Buono

Yusleiby

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
El primer día no limpiaron mi habitación las camas limpias aunque la almohada muy malas el desayuno te repiten lo mismo todo los día
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 30 mar 2024
Yusleiby, gracias por tomarse el tiempo para compartir su reciente estadía en Hyatt Place Tampa/Busch Gardens. Nos alegra saber que encontró nuestra ropa de cama limpia y fresca. Tomamos nota de sus comentarios sobre las almohadas y la repetición en nuestra oferta de desayunos. Nos ayuda a comprender dónde se pueden realizar mejoras. Nuestro objetivo es ofrecer una variedad de opciones nutritivas para el desayuno para que nuestros huéspedes puedan comenzar bien el día. Agradecemos su comprensión y paciencia y esperamos ofrecerle una experiencia más refinada en su próxima visita.

6/10 Soddisfacente

Sandra

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
It was just ok. Small, limited options, rooms are old, elevators so slow, pool small. Room service only made beds and dumped garbage. Could have used a vacuum and a wipe down. Loved the free transportation to parks. Breakfast is free, very good. Staff very nice!
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Sandra, it's great to hear that you enjoyed our complimentary transportation to local parks and appreciated our breakfast offerings, as well as our team members' warmth. Regarding your comments on room cleanliness, we apologize for any perceived shortcomings and have noted your feedback for further improvement. We take pride in our endeavor to provide satisfying stays and we hope that on your next visit, your experience will align more closely with our high standards. Thank you for sharing your thoughts.

10/10 Eccellente

Maylin

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 19 apr 2024
Maylin, it's wonderful to know you had an enjoyable stay at Hyatt Place Tampa/Busch Gardens. We appreciate your high rating and look forward to welcoming you back in the future. Thank you for choosing us!

10/10 Eccellente

Dorothy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
Great location and easy to get to. Staff is wonderful and room is great. Beds are comfortable
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Dorothy, we're thrilled to hear that you found our prime location at Hyatt Place Tampa/Busch Gardens convenient and easy to navigate. It's also wonderful that our team members made a great impression and that your room met your expectations for comfort. We look forward to the opportunity to provide you with another great stay in the future.

10/10 Eccellente

GeorgeAnn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All employees were so nice and helpful—parking was very easy and so convenient to Busch Gardens. Also it was really quiet during the sleeping hours.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
GeorgeAnn, it's fantastic to learn that your experience at Hyatt Place Tampa/Busch Gardens was enjoyable! We're glad that our team members were welcome and of help to you. It's great to hear that you found our parking convenient and appreciated the proximity to Busch Gardens. Your feedback about a quiet night's rest is especially appreciated. We're looking forward to welcoming you back in the future!

6/10 Soddisfacente

ROBERT

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Robert, thank you for rating your stay. It seems your experience was satisfactory, yet not exceptional. We value your feedback and would love to hear any specifics that could help improve our services for future visits.

10/10 Eccellente

Alena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 29 mar 2024
Alena, it's great to hear that you enjoyed your stay at the Hyatt Place Tampa/Busch Gardens. Our aim is to provide guests with a memorable experience and your perfect rating indicates we accomplished that. We eagerly await your next visit.

4/10 Scarso

Andrea

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Air conditioner was set very cold. It was 65° outside at night and was unable to adjust the AC unit in our room.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 26 mar 2024
Andrea, we appreciate your feedback. We regret that you experienced difficulties with the temperature control in your room. It's important for all guests to feel comfortable, and we're genuinely sorry this wasn't the case during your stay. Your comment has been conveyed to our maintenance team, and we'll ensure necessary steps are taken for improvement. We hope for another chance to provide you with a more satisfying experience in the future.

8/10 Buono

Harry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not sure you disclosed that it was paid parking.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Harry, thank you for your feedback. We understand the confusion regarding the parking policy. Our aim is to maintain complete upfront information about all our facilities. Your insight will certainly guide us in ensuring clearer communication in the future. At Hyatt Place Tampa/Busch Gardens, we continuously strive to enhance our guest experience. We appreciate your understanding and hope to serve you again on your next visit to Tampa.

10/10 Eccellente

HOANG

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
Thanks for the perfect rating, Hoang!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Place Tampa/Busch Gardens.Have a wonderful day!

2/10 Terribile

Catrina

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 24 mar 2024
We appreciate your feedback, Catrina.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 Eccellente

elizabeth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and clean rooms.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 23 mar 2024
Elizabeth, we're thrilled to hear you found the location of Hyatt Place Tampa/Busch Gardens to be ideal and appreciated our well-maintained rooms. We can't wait to have you back for another comfortable stay in the future.

10/10 Eccellente

Ryan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was a great stay and was super close to the theme park.
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Ryan, thank you for sharing your positive experience at the Hyatt Place Tampa/Busch Gardens. We're thrilled to hear you enjoyed your stay and found our location convenient for your visit to the theme park. We hope to welcome you back on your next adventure to Tampa.

8/10 Buono

Sylvie

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Good quality/price
Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 12 mar 2024
Sylvie, we appreciate your succinct review. We're glad that you recognized the value that Hyatt Place Tampa/Busch Gardens offers. We aim to provide the highest quality service and accommodations at the best possible price. It sounds like we achieved this during your stay. We're looking forward to welcoming you back in the future.