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Recensioni per U Boutique Kinneret by the Sea of Galilee


Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 101 su 147 recensioni" "
Valutazione di 8 - Buono. 21 su 147 recensioni" "
Valutazione di 6 - Soddisfacente. 15 su 147 recensioni" "
Valutazione di 4 - Scarso. 4 su 147 recensioni" "
Valutazione di 2 - Terribile. 6 su 147 recensioni" "

9,4/10

Pulizia

9,0/10

Personale e servizio

9,6/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Overpriced and poor service
Soggiorno di 2 notti ad agosto 2023
Risposta di Kim, il giorno 17 set 2023
Hello,We apologize for not meeting your expectations during your stay. We take feedback seriously, and we're sorry to hear that you found our hotel overpriced and experienced poor service.We would appreciate it if you could provide us with more details or specific feedback about your experience, as this will help us identify areas for improvement and make necessary changes to enhance the overall guest experience.Our goal is to provide the best service possible to our guests, and we are committed to addressing any issues that may have arisen during your stay.Thank you for taking the time to share your feedback, and we hope to have the opportunity to welcome you back in the future with a much-improved experience.Warm regards,KimGuest Relations Manager

10/10 Eccellente

Ahuvit

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Kim, il giorno 17 set 2023
Dear Guest,Thanks for staying with us. We appreciate your feedback!Best regards, Kim , P.R Manager.

10/10 Eccellente

EDWARD

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing hotel
Soggiorno di 2 notti ad agosto 2023
Risposta di Kim, il giorno 17 set 2023
Dear Guest,Thanks for staying with us. We appreciate your feedback!Best regards, Kim , P.R Manager.

10/10 Eccellente

Daniel

Soggiorno di 1 notte ad agosto 2023
Risposta di Kim, il giorno 17 set 2023
Dear Guest,Thanks for staying with us. We appreciate your feedback!Best regards, Kim , P.R Manager.

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This was a comparatively small hotel which specialised in attention to detail - care at the reception, cleaning of the room, and of course the wonderfully presented buffets for breakfast and dinner. Its setting was idyllic - to draw back the curtains to watch sun rise over the Sea of Galilee was a special moment, and to have views up and down the Lake, and having a lovely cove to swim in, was equally memorable. I was there for three days, deliberately having some time on my own in an area I knew quite well, and I enjoyed every minute of it. In a hotel which seemed so busy I had no problem in finding my own peace and quiet.
Soggiorno di 3 notti a luglio 2023

10/10 Eccellente

Galit

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The service is excellent the stuff was very nice Breakfast is amazing! Highly recommended
Soggiorno di 1 notte a luglio 2023

2/10 Terribile

Zachariah

Soggiorno di 2 notti a luglio 2023

10/10 Eccellente

MEIR, FLUSHING

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
As world traveler this hotel one of the best hotel with best service good breakfast good Pool excellent location
Soggiorno di 4 notti a giugno 2023

10/10 Eccellente

Farzad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is a great hotel with great amenities and a beautiful private beach. We really enjoyed our stay there.
Soggiorno di 1 notte a giugno 2023

6/10 Soddisfacente

Hannah

Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Judy

Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

navid

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were very accommodating and nice. We enjoyed our stay!
Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2023

6/10 Soddisfacente

suzanne f, Louisville

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We had reserved 4 rooms checking in Sat, leaving Sunday morning. Because of the Jewish Shabbat, they allow very late check outs for religious reasons on Saturday. Therefore 3 of our rooms were not available until 5pm and one wasn’t available until after 7pm. That was unacceptable to us. Also, they had no decent wines or mixed cocktails. Pool area is beautiful but service lacking.
Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Chuny

Soggiorno di 1 notte a giugno 2023

6/10 Soddisfacente

chaim

Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Pearl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

samy

Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Vitaliy

Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Sara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was simply awesome!!!
Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Tova

Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nothing but praise for this gem on the Sea of Galilee. Excellent restaurants close by. Beautiful rooms and property. Fabulous breakfast. Perfect for our stay while touring northern Israel.
Soggiorno di 1 notte a maggio 2023

6/10 Soddisfacente

Mukesh

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Fantastic hotel let down by miserable staff
We loved the location and the modern stylish room and facilities including a delicious breakfast buffet which is excellent for vegetarians. Unfortunately, the staff are at best disinterested bordering on abrupt. Also, it is a little mean not to offer complimentary water on a daily basis when we are spending over $300 per night. This hotel could be magnificent if only the staff were more attentive which incidentally they were on our final morning once the manager was around!
Soggiorno di 2 notti a maggio 2023
Risposta di Kim, il giorno 26 mag 2023
Dear GuestThank you for sharing your feedback about your recent stay with us. We're thrilled to hear that you loved the location and enjoyed our modern and stylish rooms and facilities. It's also wonderful to know that you found our breakfast buffet delicious, especially as a vegetarian.We appreciate your honest feedback regarding the staff. Providing attentive and friendly service is important to us, and we apologize if we fell short of your expectations in this regard. We take your comments seriously and will address this issue with our team to ensure that all guests receive the exceptional service they deserve.Regarding the complimentary water, we apologize for any inconvenience caused. We appreciate your feedback, and we'll certainly review our policies to see how we can better accommodate our guests' needs.We're pleased to hear that the staff was more attentive on your final morning when the manager was present. We're committed to continuously improving our guest experience, and your feedback helps us in that process.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back and provide you with a truly magnificent experience in the future.Best regards, Kim. P.R Manager

10/10 Eccellente

Anna

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di Kim, il giorno 26 mag 2023
Dear AnnaThank you for the perfect score! We hope to welcome you back for another stay in the future!Best regards,Kim, P.R Manager

10/10 Eccellente

Nelson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Muito bom e confortável
Ótimo hotel , quarto espaçoso e com ótima infra estrutura. Café da manhã bom .
Soggiorno di 1 notte a maggio 2023
Risposta di Kim, il giorno 19 mag 2023
Caro Nelson,Agradecemos sinceramente por compartilhar sua avaliação positiva sobre nossa hotelaria. Ficamos felizes em saber que você apreciou nosso hotel, incluindo o quarto espaçoso e a infraestrutura de qualidade. Nosso objetivo é proporcionar conforto e comodidade aos nossos hóspedes, e é gratificante saber que atingimos suas expectativas.Além disso, é ótimo saber que você gostou do nosso café da manhã. Nosso objetivo é oferecer uma variedade de opções deliciosas para garantir que você comece o dia da melhor forma possível.Valorizamos sua escolha em ficar conosco e esperamos ter a oportunidade de recebê-lo novamente em um futuro próximo.Atenciosamente,Kim.

10/10 Eccellente

Yael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel.
Soggiorno di 2 notti a maggio 2023
Risposta di Kim, il giorno 19 mag 2023
Dear guest, Thank you for the ratingRegards, Kim Guest Relations Manager.

8/10 Buono

chaim

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I had very nice experience in hotel, but did bother me came in all exhausted with packages didn't see any wagon to carry the luggage . And wasn't offered the help. While him seeing me dragging everything by hand. Going home other guy by counter he did offer was much nicer
Soggiorno di 1 notte a maggio 2023
Risposta di Kim, il giorno 19 mag 2023
Dear Chaim,Thank you for sharing your feedback regarding your recent experience at our hotel. We're glad to hear that overall, you had a nice stay. However, we sincerely apologize for the inconvenience you faced upon arrival.We strive to provide excellent service to all our guests, and it's disappointing to learn that you did not receive assistance with your luggage. Your comfort and convenience are important to us, and we regret that we did not meet your expectations in this regard. Please be assured that we will address this matter with our team to ensure that such oversights do not occur in the future.We are pleased to hear that another staff member at the counter later offered assistance and was much nicer. We appreciate your kind words and will pass along your feedback to recognize their exceptional service.Once again, we apologize for any inconvenience caused, and we hope that this isolated incident does not overshadow the overall positive experience you had at our hotel. If there is anything else we can do to make your future stays more enjoyable, please do not hesitate to let us know.Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,Kim, P.R Manager

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is beautiful, quite restful and the staff absolutely lovely. We enjoyed dining by the pool as well as being able to walk to several excellent restaurants. Parking was super easy. I had booked the hotel since it had a beach on the lake and a great pool. But during our stay the lake was closed to swimming, and the pool was closed during the weekday (no lifeguard). The hotel gave us a nicer room for our stay, which definitely eased the disappointment.
Risposta di Kim, il giorno 19 mag 2023
Dear Jennifer, Thank you for sharing your experience and providing valuable feedback about your recent stay at our property. We are pleased to hear that you found our property beautiful, restful, and our staff lovely. It's great to know that you enjoyed dining by the pool and the convenience of being able to walk to excellent restaurants nearby. We are also glad that parking was super easy for you.We apologize for any inconvenience caused by the lake being closed for swimming during your stay. Our beach and the pool are open between April and October. However, during the month of March, these facilities were not available. We apologize if this information was not clearly communicated to you at the time of booking.We understand the disappointment you may have felt, and we appreciate your understanding of this temporary closure. We are glad that we were able to accommodate you by offering a nicer room, which we hope enhanced your overall experience.We value your feedback, and it will assist us in ensuring that we provide clear and accurate information to our guests. We strive to continually improve our services and facilities, and your comments are instrumental in that process.We hope to have the opportunity to welcome you back during the April to October period, when our pool and beach facilities are open. Should you plan to return, please feel free to reach out to us directly, and we will be more than happy to assist you with your reservation.Thank you once again for choosing our property, and we look forward to serving you again in the future.Best regards,Kim, P.R Manager.

8/10 Buono

Eric

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bien
Soggiorno di 1 notte ad aprile 2023
Risposta di Kim, il giorno 19 mag 2023
Dear guest, Thank you for the rating, Regards, Kim Guest Relations Manager.

4/10 Scarso

Zeev

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti ad aprile 2023
Risposta di Kim, il giorno 19 mag 2023
Dear Zeev,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any shortcomings you experienced during your visit. We take guest feedback seriously, as it helps us identify areas where we can improve and enhance the overall guest experience.We understand that your stay fell short of your expectations, and we deeply regret any inconvenience or dissatisfaction you may have experienced. We would appreciate it if you could provide us with specific details regarding the issues you encountered so that we can address them promptly and take the necessary steps to prevent similar situations from occurring in the future.Our team is committed to ensuring that each guest has a positive and comfortable stay, and we deeply apologize if we failed to meet your expectations on this occasion. We value your feedback and will use it constructively to enhance our services and facilities.We hope that you will consider giving us another opportunity to provide you with the excellent experience we strive to deliver. If you choose to stay with us again, please reach out to us directly so that we can personally assist you with your reservation and ensure that your next visit is truly exceptional.Once again, we apologize for any inconvenience caused and appreciate your feedback.Best regards,Kim, P.R Manager

10/10 Eccellente

Judith

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The resort sits right on the Kineret and is beautiful and well-maintained. The breakfasts are phenomenal - we didn't even realize that they had already changed to a Passover menu. The only negative is that the pool and beach are open only from 10 - 5. Not convenient for people who want an early morning or evening swim.
Soggiorno di 2 notti ad aprile 2023
Risposta di Kim, il giorno 19 mag 2023
Dear Judith,Thank you for sharing your review of our resort. We are delighted to hear that you found our location beautiful and well-maintained. It's wonderful to know that you enjoyed our phenomenal breakfasts, and we are pleased that you appreciated our effort to adapt to the Passover menu seamlessly.We appreciate your feedback regarding the pool and beach hours. We understand that the limited operating hours may not have been convenient for those seeking an early morning or evening swim. We apologize for any inconvenience caused by this and assure you that we will take your feedback into consideration as we evaluate and improve our offerings in the future.We value your patronage and hope that the rest of your stay was enjoyable. Should your travels bring you back to the area, we would be honored to have the opportunity to welcome you again and provide an even better experience.Thank you for choosing our resort and for taking the time to share your feedback.Best regards,Kim, P.R Manager

10/10 Eccellente

hanan

Soggiorno di 1 notte ad aprile 2023
Risposta di Kim, il giorno 19 mag 2023
Dear guest, Thank you for the rating,Regards, Kim Guest Relations Manager.

10/10 Eccellente

natan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a marzo 2023
Risposta di Kim, il giorno 19 mag 2023
Dear guest, Thank you for the rating,Regards, Kim Guest Relations Manager.

6/10 Soddisfacente

Moshe

Soggiorno di 2 notti a marzo 2023
Risposta di Kim, il giorno 19 mag 2023
Dear Moshe,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honesty and the opportunity to address any concerns you may have had.We apologize if your experience did not meet your expectations. We strive to provide exceptional service and an enjoyable stay for all our guests. We would greatly appreciate it if you could provide us with specific details about areas where we fell short so that we can better understand your experience and make necessary improvements.Your satisfaction is important to us, and we want to ensure that we address any issues raised in your review. We are committed to continuously improving our services and facilities to provide a better experience for our guests.If your travels bring you back to our area, we would be honored to have the opportunity to exceed your expectations and provide you with a memorable stay. Please feel free to reach out to us directly if you plan to visit again, and we will do our best to make your next stay a more rewarding one.Thank you again for your feedback and for choosing to stay with us.Warm regards,Kim, P.R Manager

10/10 Eccellente

Fiona

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The grounds are nice, the private beach, the general cleanliness and the excellent service !
Soggiorno di 3 notti a febbraio 2023
Risposta di Kim, il giorno 25 mar 2023
Dear Guest ,I'm happy that you enjoyed your vacation in our hotel, the staff tries to do his best for our guests and I'm glad to hear that you felt it. We look forward to hosting you again in the near future.Best regards, Kim , P.R Manager.

10/10 Eccellente

Alexander

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr gut
Soggiorno di 3 notti a febbraio 2023
Risposta di Kim, il giorno 25 mar 2023
Dear Guest, Thank you for your feedback. We would be happy to host you again.Best regards, Kim, P.R. Manager.

10/10 Eccellente

Mona

Soggiorno di 1 notte a febbraio 2023
Risposta di Kim, il giorno 15 feb 2023
Dear guest, Thank you for the rating,Regards, Kim Guest Relations Manager.

10/10 Eccellente

Leah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

2/10 Terribile

Samuel

Soggiorno di 1 notte a dicembre 2022
Risposta di Kim, il giorno 7 gen 2023
Dear Guest ,The staff tries to provide the best service and I am sorry you did not feel that way.Children are not allowed in the spa in terms of safety, hope you understand thatBest regards, Kim Keski P.R Manager

10/10 Eccellente

David

Soggiorno di 1 notte a dicembre 2022
Risposta di Kim, il giorno 30 dic 2022
Dear guest, Thank you for the rating, We look forward to hosting you again in the near future.Regards, Kim Guest Relations Manager.

8/10 Buono

Barbara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We really enjoyed our stay, would stay again. Staff was very nice and accommodating, Breakfast was beautiful and the grounds and pool area is lovely
Soggiorno di 3 notti a novembre 2022
Risposta di Kim, il giorno 28 nov 2022
Dear Guest,Thank you for choosing to stay at U Boutique Kinneret from the Fattal chain, and for sharing your feedback with us. I was happy to read that you were hosted in the best tradition of "hospitality with love". Looking forward to hosting you again in the near future,Best regards, Kim , P.R Manager.

10/10 Eccellente

Gabriella

Soggiorno di 2 notti a novembre 2022
Risposta di Kim, il giorno 19 nov 2022
Dear Guest, Thank you for your feedback. We would be happy to host you again.Best regards, Kim, P.R. Manager.

10/10 Eccellente

Sanjay

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

8/10 Buono

Rachel

Soggiorno di 1 notte a ottobre 2022
Risposta di Kim, il giorno 2 nov 2022
Dear Guest,Thanks for staying with us. We appreciate your feedback!Best regards, Kim , P.R Manager.

10/10 Eccellente

Chaim

Soggiorno di 1 notte a ottobre 2022
Risposta di Kim, il giorno 2 nov 2022
Dear Guest,Thanks for staying with us. We appreciate your feedback!Best regards, Kim , P.R Manager.

10/10 Eccellente

Shelly

The best hotel I have visited in Israel ! The service is amazing, the breakfast is a big wow! The view, the beach which belongs to the hotel. Really worth the price. Just a look in the pictures can tell you enough 😄 we will visit again for sure.
Soggiorno di 1 notte a settembre 2022
Risposta di Kim, il giorno 2 nov 2022
Dear Guest, We were pleased to host and provide the best service. Nice to hear you enjoyed the varied and fresh breakfast and the spacious room and you are welcome to us during your next vacation. Best regards, Kim, P.R. Manager.

10/10 Eccellente

Shada

Soggiorno di 2 notti a settembre 2022
Risposta di Kim, il giorno 2 nov 2022
Dear guest, Thank you for the rating,Regards, Kim Guest Relations Manager.

10/10 Eccellente

Benedek

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Suggested
Enjoyed very much, the pool is huge and comfy, breakfast and dinner has a big variety for different tastes and very delicious, nice and very spacious room with lake view balcony, it was excellent. The dessert cakes are better to avoid, does not fit to a hotel like this. The music was loud outside till late night, but the staff was kind and turned it off the moment we asked for their help. Thank you! It was a bit weird to lay on the bed at the pool and meanwhile they cut the grass around us, but well, I understand the grass needs to be cut, and the hotel always have guests, so nevermind, we could bear this.
Soggiorno di 2 notti a settembre 2022
Risposta di Kim, il giorno 2 nov 2022
Dear Guest ,I'm happy that you enjoyed your vacation in our hotel, the staff tries to do his best for our guests and I'm glad to hear that you felt it. We look forward to hosting you again in the near future.Best regards, Kim , P.R Manager.

10/10 Eccellente

Stewart

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I highly recommend this property. The location is perfect. The staff, was very accommodating and very friendly. I found the U Kinneret Boutique room to be spacious, beautiful and extremely clean. The infinity pool and grounds are spectacular and well maintained. The buffet breakfast offered a tremendous variety of choices. I look forward to returning to this hotel real soon.
Soggiorno di 2 notti a settembre 2022
Risposta di Kim, il giorno 2 nov 2022
Dear Guest, We were pleased to host and provide the best service. Nice to hear you enjoyed the varied and fresh breakfast and the spacious room and you are welcome to us during your next vacation. Best regards, Kim, P.R. Manager.

6/10 Soddisfacente

guy

Soggiorno di 1 notte a settembre 2022
Risposta di Kim, il giorno 2 nov 2022
Dear Guest,Thanks for staying with us. We appreciate your feedback!Best regards, Kim , P.R Manager.