Thank you very much for choosing us for your accommodation in Tokyo. We are more than happy to hear that you had a lovely stay with us. It is our honor to have such compliments especially regarding our staff from you. We hope that we will have the opportunity to serve you again in the near future. Last but not least, appreciate your time sharing your review and experience with us. Best Regards, Kyoko Murase

We would like to thank you for choosing us out of the many options here. Appreciate your sharing your review with us. We hope that we will have the opportunity to serve you again in the near future. Best Regards, Kyoko Murase

Dear Yvonne Estela,Thank you for choosing to stay at The Royal Park Canvas - Ginza 8. We sincerely appreciate your patronage and are delighted to hear that you enjoyed your stay. If you find the room to be too dimly lit, please don't hesitate to request an additional stand light from the front desk. We want to ensure your comfort throughout your stay. We look forward to welcoming you back whenever your travels bring you to Tokyo.

Thank you for staying with us at The Royal Park Canvas - Ginza 8.I apologize for any discomfort it may have caused. We will pay closer attention and ensure thorough checks in the future.We will take your comment seriously and do our best to improve our service and facilities.Thank you very much for your valuable feedback.

Dear Samuel,Thank you for choosing to stay with your family at The Royal Park Canvas - Ginza 8. We sincerely apologize for any discomfort caused by the condition of your room. We regret that the room's darker tones make dust more noticeable, and we assure you that we will pay extra attention to cleanliness during housekeeping. We would be incredibly grateful for the opportunity to welcome you back in the future.

Dear Stephanie,Thank you for staying with us at The Royal Park Canvas Ginza 8. We appreciate your visit and are honored to have contributed to making your trip to Japan enjoyable. We look forward to welcoming you back whenever you have the opportunity to visit Japan again.

Dear Christine,Thank you very much for your staying at The Royal Park Canvas – Ginza 8.I appreciate for your great feedback. I am glad to know that you could have a comfortable stay.As you mentioned, we are located in an excellent area to stay as a base for shopping and other activities in Tokyo. Hopefully we could have an opportunity to welcome you again not far future.

Dear Joycella,Thank you for staying with your family at The Royal Park Canvas Ginza 8. We appreciate your kind words and are delighted to hear that you enjoyed your stay. As you mentioned, our hotel is conveniently located near shopping, dining, and multiple stations, making it easy for our guests to explore and enjoy the area. We trust you had a wonderful time visiting various places during your stay. We look forward to welcoming you back whenever you have the opportunity to visit Tokyo again.

Dear Evan,Thank you for staying with us at The Royal Park Canvas - Ginza 8. I appreciate posting your feedback. As you mentioned, we are located in a very convenient place, but we have mostly small sized rooms same as the other many hotels in Tokyo. Hopefully you enjoyed our free space “Canvas Lounge” as well for chill during your stay. We look forward to welcoming you again near future!

Thank you for sharing your feedback! I'm glad you had a comfortable stay. We look forward to welcoming you again in the future.

Thank you for sharing your feedback! I'm glad you had a comfortable stay. We look forward to welcoming you again in the future.

Dear Erick,Thank you for your staying at The Royal Park Canvas - Ginza 8. We appreciate your patronage. While we may be a cozy hotel compared to others in Tokyo, we're glad you enjoyed the hideaway atmosphere we offer. We understand that the closing time of our all-day dining might be a bit early, but there are plenty of dining options outside the hotel as well. Should you require any dining recommendations during the stay, our receptionists will be more than happy to assist you. We would be delighted to welcome you back when you visit Tokyo again.

Dear Leo,Thank you very much for your staying at The Royal Park Canvas - Ginza 8. We sincerely apologize for any discomfort caused regarding the shower head in your bathroom. While we conduct regular inspections of our guest rooms, we will take extra care during daily cleaning to ensure such issues are addressed promptly. Nevertheless, we truly appreciate your positive feedback about our staff. We remain committed to enhancing the comfort of all our guests during their stay. We look forward to welcoming you back in the future.

Thank you for sharing your feedback! I'm glad you had a comfortable stay. We look forward to welcoming you again in the future.

Dear Maria Victoria,Thank you for staying with your family at The Royal Park Canvas - Ginza 8. As you mentioned, our hotel is ideally located near the heart of Ginza, making it convenient for transportation and offering a variety of shopping and dining options, from luxury to casual. Despite being in the city center, our hotel provides a tranquil and safe environment, perfect for family stays. We would be delighted to welcome you back if your travels bring you to Tokyo again.

Dear GAVIN,Thank you for staying at The Royal Park Canvas - Ginza 8. We appreciate your kind review of our staff. As you mentioned, our hotel is in a very convenient location. While our bar closes early, it's perfect for a quick drink before heading out during the day. Additionally, there's a charming dining district just a 5-minute walk from the hotel. We hope you'll give it a try. We'd love to welcome you back to Tokyo!

Thank you for sharing your feedback. We only hope for your comfort during your stay. We look forward to the opportunity to welcome you again!

Thank you for sharing your feedback! I'm glad you had a comfortable stay. We look forward to welcoming you again in the future.

Thank you for sharing your feedback! I'm glad you had a comfortable stay. We look forward to welcoming you again in the future.

Dear Jane, First of all, I sincerely apologize for your unpleasant experience during your stay with us. We regret that your stay was not what you expected due to our lack of communication, needless to say our careless mistakes. When you checked in, my associate wrote the wrong room number on your key booklet, and the room you incorrectly given was not locked and was waiting for final inspection by the housekeeping supervisor, thus my associates had to come to your room several times to see if any problems had happened. Unfortunately, all rooms were fully booked except for the type of the room you reserved on that day, therefore we had nothing else to do but to ask you to move you to the room you booked. Our associate helped your luggage to move the room since you had already unpacked your belongings, however we should have been more considerate to you after your long journey with your children. I will remind my associates that we are here to make the guests’ stay happy, and I will be thorough on staff training in the future. Last but not least, I would like to express my sincere gratitude to you for taking time out of your valuable time to give us your feedback.

莉恵様この度は数あるホテルの中からザ ロイヤルパーク キャンバス 銀座８にご宿泊いただき、誠にありがとうございます。清掃の件ではご不快の念をお掛けいたし、申し訳ございませんでした。日々の清掃から水回りの細かな所にも目を配り、心地よくご滞在いただけるよう注意してまいります。この度はご期待にお応えすることができず誠に遺憾ではございますが、全国23カ所にございますロイヤルパークホテルズに今後も足をお運びいただけますと幸甚です。

Dear Jim,Thank you very much for your staying at The Royal Park Canvas – Ginza 8. I am sorry to have made you disappointed about your reservation. Your room which you booked can accommodate maximum 2 adults in one room, however we also have no idea why it was happened but we had surely received a reservation as one person stay. Thank you very much that you kindly accepted to pay an additional cost for one more person to stay with you. (Because our room charge is different depend on the number of people stay in the room.) Despite of your unpleasant experience, I appreciate for giving us positive feedback. I would be glad if you kindly give us opportunity to welcome you again in future.

Dear Rhea,Thank you very much for choosing to stay with your family at The Royal Park Canvas - Ginza 8. We are delighted to hear that you enjoyed your stay with us. If you ever find yourself in Tokyo again, we would be honored to have you as our guest again. We look forward to the opportunity to welcome you back eagerly.

Dear Kasha,Thank you very much for choosing to stay with your family at The Royal Park Canvas - Ginza 8. We truly appreciate your kind words and are delighted to hear that you had a wonderful experience. As you mentioned, our hotel's convenient location near the heart of Ginza yet in a quiet area allows for a comfortable stay. We will continue to strive to be a part of creating even better memories for our guests. We look forward to welcoming you back when you visit Tokyo again.

Dear ALLY WONG,Thank you for choosing to stay at The Royal Park Canvas - Ginza 8 for your family trip. We apologize for any discomfort caused by the cleanliness of the room. We will make sure to be more diligent in cleaning, especially in addressing dust in rooms. Your compliments about our staff are appreciated. We are always very happy to assist to make your stay in Tokyo more comfortable. When you next visit Tokyo, we'd be delighted to have you stay with us again.

Dear Edrina,Thank you very much for choosing to stay at The Royal Park Canvas Ginza 8 for your family trip. We truly appreciate your detailed feedback. While we see ourselves as a cozy and welcoming hotel, we're delighted to hear that you found comfort in returning to our hotel to unwind after exploring Tokyo. We hope to welcome you back when you visit Tokyo again. We look forward to welcoming you back.

Dear Katrina Louise,Thank you very much for staying at The Royal Park Canvas Ginza 8. We sincerely appreciate your patronage. We're glad if we were able to contribute to making your stay in Tokyo enjoyable. We're sorry to hear that breakfast didn't meet your taste preferences. As we offer only three set menu options (Western, Japanese, and Vegetarian) instead of a buffet, we understand if the choices were limited for you. There are also coffee shops, bakeries, and the famous fish market within a 15-minute walk from the hotel. Perhaps next time, you could explore breakfast options outside the hotel. If you have the chance to visit Tokyo again, we would be delighted to welcome you back. We look forward to welcoming you back.

Dear Jennifer,Thank you for choosing to stay at The Royal Park Canvas Ginza 8. We appreciate your feedback as well. We're delighted to hear that you enjoyed your stay in Tokyo. While Ginza is often associated with high-end brand shops, there are also discount stores and local restaurants where you can experience a variety of attractions. We hope you'll choose to stay with us again when you visit Tokyo. We look forward to welcoming you back.

Dear Anna,Thank you for staying with your family at The Royal Park Canvas - Ginza 8. We truly appreciate your visit. As you mentioned, we are situated in a very convenient location, perfect for travelers like yourselves. Located in the lower part of Ginza, we offer easy access to shopping and dining options. However, I also recommend exploring the upper area, as it has its own unique charm. We are here to assist you in making your stay as enjoyable as possible. We look forward to welcoming you again in the future!

Thank you for sharing your feedback! I'm glad you had a comfortable stay. We look forward to welcoming you again in the future.

Koji様この度はザ ロイヤルパーク キャンバス 銀座８にご宿泊いただき、誠にありがとうございました。返信が遅くなり申し訳ございません。お花を冷蔵庫でお預かりいたしましたこと、覚えております。ご入賞のお知らせをいただき、スタッフも皆喜んでおります。私どもにできることは限られておりますが、少しでもお役に立てたのでしたら嬉しく存じます。次回また東京で大会が開催される際だけでなく、ご旅行などでも東京にお越しの際はまたお待ち申し上げております。嬉しいお知らせ、どうもありがとうございました。

Masatomo様この度は数あるホテルの中からザ ロイヤルパーク キャンバス 銀座８にご宿泊いただき、心より感謝申し上げます。敷居を感じさせず、気軽にご宿泊いただきたいという思いや、地域の特性上、海外からのお客様が大半を占めていることもあり、フレンドリーと評していただきましたように、一般的な日本のホテルの接遇スタイルと異なるカジュアルさがあるかもしれません。この度頂戴しましたご意見は真摯に受け止め、ご宿泊されるお客様それぞれにあった応対ができるよう、教育を徹底してまいります。お忙しい中、口コミをご投稿いただき、ありがとうございました。

Dear Christine,Thank you very much for your staying at The Royal Park Canvas – Ginza 8. I am very sorry for your unpleasant experience about smoke. Problems were occurring with the smoke filters in the smoking area, causing smoke to leak outside the smoking area. We immediately made arrangements to have the filters replaced, and additional air purifiers were installed in the hallways. We would appreciate it if you would kindly give us another opportunity to welcome you again near future.

この度はザ ロイヤルパーク キャンバス 銀座８にご宿泊いただき、誠にありがとうございます。ご滞在の感想を共有いただき、感謝申し上げます。もし快適な滞在をお手伝いできましたなら、幸いでございます。またのお越しを心よりお待ち申し上げております。