The place was even better than we expected, the customer service polite and prompt and very accessible. LOVED the house.. pretty, lots of great decor details, very comfortable clean beds and furniture, generously stocked kitchen, laundry, & baths, great shower size and water pressure, lots of hot water, our 2 pooches felt very welcomed and considered, yards fun, and of course very nice neighborhood. We were there in July and wished we'd booked longer than our 3 days. There were several very intense thunderstorms that were fun and comfy to observe from a cozy safe inside. My 8 year old granddaughter has already claimed another visit at the exact same house.